HYOSUNG NH-2700T, Operator'S Manual

Page: 220 / 344

NH-2700T 7. Appendix
7- 3
Error Code Description Trouble shooting
2080100 Receipt printer lever opened Close the lever of print head completely
2080200 Receipt printer head overheated
Wait the time until the temperature of head
adequately slow down and try to initialize
2080300 Receipt paper jam
Remove jammed paper between printer head
and rollers
2080400 Receipt paper empty
1. Replenish receipt paper
2. Check the status of sensor and its connector
2080500 Receipt paper setting error
1. Check the status of setting paper
2. Check the status of sensor and its connector
2080600 Command is received while doing self-test
After terminating self-test and initialize receipt
printer
2080700 No receipt paper
1. Replenish receipt paper in paper charger
2. Check the status of Near End sensor
and its connector
2080800 Receipt paper cutting error
1. Check the Cutter module
2. Check if printer head lever is properly close
2080900 No sensing black mark (dark sensor)
1. Check the status of Black mark sensor
2. Check if Dip switch # 6 is correctly set
(Dip switch # 6 is set by On in case of not
using Black mark)
2080A00 The size of image print data is abnormal Check the AP version and initialize
2080B00 Margin setting error
1. Check whether the default registry setting is
changed
2. Reset the PTR SP
2080C00 Paper jammed at the exit of the slot 1. Remove the jammed paper
2080D00 Paper jammed in the path 1. Remove the jammed paper
2080F00 The firmware crashed
1. Check whether the dip switch #1 is set to
“ON”
position
2. Update the firmware
2DN0000
Failed to connect communication between
Receipt printer and SP 1.Check if communication cable or com port is
not connected
9720000
Receipt printer communication error
during SP opening Check if communication cable or COM port is
not connected
9722010
Receipt Printer communication failure
during COM port open 1. Do RESET at Operator Function
2. Reboot ATM