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HYENA E-BIKE SYSTEMS 

10 

 

 

Safety Instructions 

Instructions Pertaining To A Risk Of Fire, 
Electric Shock, Or Injury To Persons 

• 

WARNING

 - When using the 

BS-A500 

e-bike battery, 

basic precautions should always be followed, including 
the following: 
• Read all the instructions before using the product. 
• To reduce the risk of injury, close supervision is 
necessary when the product is used near children. 
• Do not put fingers or hands into the product. 
• Do not use this product if the flexible power cord or 
output cable is frayed, has broken insulation, or any other 
signs of damage. 
• All the component leads shall use original Hyena 
components. 
• This equipment is not intended to be used at ambient 
temperatures less than -10°C (14°F) or above ambient 
temperatures of 60°C (140°F). 
• Do not immerse the product or any e-system component 
in water. The penetration of water into the charger could 
cause electric shock. 
• Do not place the product or any e-system component 
near fire or heat. 
• Always turn off the e-bike system and remove the battery 
before install, disassemble or modify any components on 
the e-bike. 
 

 

Important Notice 

• This product manual is intended primarily for the trained 
technician to install, disassemble, or maintain the e-bike. 
• Users who are not professionally trained for bicycle 
assembly should not attempt to install, disassemble or 
modify the components themselves. 
• All Hyena e-system manuals and technical documents 
are accessible online at "www.hyena-ebike.com". 
• The term “battery” is used in these instructions to mean 
all original Hyena e-Bike batteries. 
• Read and observe the safety warnings and directions 
contained in all the Hyena e-Bike system operating 
instructions and in the operating instructions of your e-
Bike. 

 

  Grounding Instructions 

• The whole charging behavior must be keep grounded. If 
it should malfunction or breakdown, grounding provides a 
path of least resistance for electric current to reduce the 
risk of electric shock. This product is equipped with a cord 
having an equipment-grounding conductor and a 
grounding plug. The plug must be plugged into an outlet 
that is properly installed and grounded in accordance with 
all local codes ordinances. 
• 

WARNING

 - Improper connection of the equipment 

grounding conductor is able to result in a risk of electric 
shock. Check with a qualified electrician if you are in 
doubt as to whether the product is properly grounded.   

Do not modify the plug provided with the product - if it will 
not fit the outlet, have a proper outlet installed by a 
qualified electrician. 

 

  Moving and Storage Instructions 

• When possible keep the product and all e-system 
components in their original package and keep tools or 
other metal objects away from them while storage and 
moving. 
• If you did not keep the original packaging, they can be 
packed in strong cartons with proper packing materials 
such as bubble wrap or soft cloth, and label the cartons 
Fragile. 
• Do not bundle the charger cables. 
• Do not hold the battery charger by the cables when 
carrying it. 
• In order to prevent the cable from being damaged, avoid 
wrapping it around the main body during storage. 
• Do not store the product at ambient temperatures less 
than -20°C (-4°F) or above ambient temperatures of 50°C 
(122°F). For long-term storage temperature, refer to page 3. 
• Cover the product to prevent damage by sunlight if you 
will be keeping it stored at any place for more than a 
week.   
• Store the product on a fireproof surface and without 
contact water, heat, or sands. 
• Do not place any heavy item on the product or any e-
system component.

 

 

• Do not place the product or any e-system component in 
the car trunk for more than one day.   
• Do not load or move the product in the rain whenever 
possible, and make sure it has no moisture or mildew 
before loading it.   
• Do not drop the product from more than 30cm height. 
• Periodically check the battery charger and adapter, 
particularly the cord, plug, and case, for any damage. If 
the battery charger or adapter is broken, do not use it until 
it has been repaired by the place of purchase or a 
distributor. 

 

  Maintenance 

• When performing cleaning, disconnect the power plug 
from the electrical outlet and the charging plug from the 
battery. If this is not observed an electric shock may occur. 
• Do not clean the product or any e-system component 
with any detergent or organic solvent. Only clean the 
product with a water-dampened soft cloth. 
• Do not clean the product or any e-system component 
with pressured water. 

 

 

Summary of Contents for BS-A500

Page 1: ...This guideline is applicable for the Hyena e bike system only Version 1 0 Copyright 2020 HYENA INC All Right Reserved This manual is intended primarily for the trained technician to install disassemble or maintain the e bike ...

Page 2: ...on 2 Technical Data 4 Mounting 5 Tool List 5 Accessory List 5 Mounting Instructions 5 Operation 8 Operation Instructions 8 Charging Instructions 9 Safety Instructions 10 Important Notice 10 Grounding Instructions 10 Moving and Storage Instructions 10 Maintenance 10 Product Warning Label 11 Disposal 11 ...

Page 3: ...me batteries and keep the bike outward appearance in elegance Parts Description A Dustproof cover for charging socket B Charging socket C Battery charge indicator D Battery indicator button E Discharge connector F Discharge holder G Battery lock and key H Driver connector I Driver communication connector Battery charge indicator LED Indicator shows ROSC when press indication button and shall last ...

Page 4: ... female connect to battery charger Discharge 2 pins female connect to driver Pin Name Direction Description Remark 1 Ground Input Ground 2 NTC Output NTC 3 Power Input Charge Pin Name Direction Description Remark 1 Power Output Discharge 2 Ground Output Ground 1 2 1 2 3 ...

Page 5: ...on 4 pins male connect to driver Pin Name Direction Description Remark 1 Bike Present Input Reserved 2 DEN HMI Bidirectional Active low used to wakeup battery from sleep mode 3 CAN H Bidirectional CAN High 4 CAN L Bidirectional CAN Low 1 2 3 4 ...

Page 6: ...kg Waterproof level IPX4 Characteristic Protocol CAN2 0B Cell Type 18650 Cell Model Panasonic NCR18650GA Serial parallel 10S4P Operating temperature 10 60 80 RH 1 5C discharge Storage temperature 20 50 80 RH 1 month 20 40 80 RH 3 month 20 20 80 RH 12 month Percentage of recoverable capacity 80 Charging temperature 0 45 80 RH Charging time approx 2A charger 7h 4A charger 3h30min Mounting Parameter ...

Page 7: ...trike it with any tool such as a hammer or wrenches CAUTION Please strictly follow these steps for assembly otherwise an incorrect assembly may cause permanent damage NOTE The bike image seen in the manual may be different from the actual bike but will be enough to help you understand related instructions The battery and holder can be also installed upside down to suit different frame designs Batt...

Page 8: ...y through the keyhole on the frame Step 7 Connect the cable of the side plate discharge end to the e bike driver then insert the side plate Step 8 Screw the side plate and lock together Step 9 Screw the side plate to the frame Step 10 Screw the side plate to the bottom plate ...

Page 9: ...nsert the key Step 2 Turn the key and lift the battery from the lock end Step 3 Take the battery out Step 1 Insert the battery from the non discharge end first then put the other end in Step 2 Complete the installation by push the battery to the end till you hear the click ...

Page 10: ...arger on the floor or other dusty places when using it Place the battery charger on a stable surface such as a table when using it Do not place any objects on top of the battery charger or its cable Do not place a cover on it either Do not apply excessive tension to the cables and charging plugs Do not touch the metallic parts of the device or the power plug on the AC adapter or other parts when t...

Page 11: ...ect the charging plug with the charging socket on the battery When charging is complete disconnect the charging plug from the battery socket Unplug the charger from the wall socket Make sure to close the charging port cap after charging If foreign matter such as dirt or dust adheres to the charging port there is a risk that the charging plug will not fit into the charging port If the battery has b...

Page 12: ...nded in accordance with all local codes ordinances WARNING Improper connection of the equipment grounding conductor is able to result in a risk of electric shock Check with a qualified electrician if you are in doubt as to whether the product is properly grounded Do not modify the plug provided with the product if it will not fit the outlet have a proper outlet installed by a qualified electrician...

Page 13: ...ry must be recharged at least every three months to ensure the best performance and longest lifetime while not in use Dispose of the used battery according to local ordinances and or regulations Disposal In accordance with Directive 2012 19 EU and Directive 2006 66 EC respectively electronic devices that are no longer usable and defective drained batteries must be collected separately and recycled...

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