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HYENA E-BIKE SYSTEMS 

 

  Charging Instructions 

• Check your battery pack before using it for the first time. 
First, you must turn on the battery pack; if the charging 
LED did not light up, it means that this battery pack might 
be damaged.   

 

Make sure to charge the battery pack fully before using it 

for the first time. 
• Do not try to use or charge damaged battery packs. 
When charging, do not place any items 50 cm around the 
battery, make sure the battery and the charger are on a 
fireproof surface. 
• Do not leave batteries in the charger for more than 24 
hours, if the charging cannot complete in 24 hours, 
contact your local bicycle dealer for assistance. 
The battery pack can be charged under any power mode; 
interrupting the charging process will not damage the 
battery pack. 
• 

CAUTION

 - The battery packs are partially charged 

before they were shipped; in order to ensure that the 
battery has full and sufficient power, please charge your 
battery pack fully before using it for the first time. 
 

Charging 

• Plug the charger’s plug into an outlet (100-240V), using 
the appropriate plug for the country’s standards. 
• Uncover the charging socket on the battery, then 
connect the charging plug with the charging socket on the 
battery. 

 

 

• When charging is complete, disconnect the charging 
plug from the battery socket. 
• Unplug the charger from the wall socket. 
• Make sure to close the charging port cap after charging. 
If foreign matter such as dirt or dust adheres to the 
charging port, there is a risk that the charging plug will not 
fit into the charging port. 
• If the battery has become completely empty, charge it as 
soon as possible. If the battery is left uncharged, it may 
cause the battery to deteriorate and become unusable. 
 
• 

CAUTION

 - When possible, you should charge the 

battery in an area with a smoke detector or make sure 
someone is taking care of the battery during the charging 
process. 
• 

CAUTION

 - Do not place the battery charger at locations 

that are easily accessible to children. 

 

 
Charge the Battery Pack Before and After Storage

 

• When you do not use the battery pack of the e-bike for 
extended periods of time, charging the battery to 30-60% 
will be the optimum storage condition. 
• Confirm the charge status again after six months; if the 
remaining power of the battery pack is less than 30%, 
charge it again to between 30-60%. 
• 

CAUTION

 - If the battery is stored under the condition of 

lacking power, the battery pack may be damaged and the 
power storage capacity of the battery pack itself will also 
be affected significantly. 

 

 

Summary of Contents for BS-A500

Page 1: ...This guideline is applicable for the Hyena e bike system only Version 1 0 Copyright 2020 HYENA INC All Right Reserved This manual is intended primarily for the trained technician to install disassemble or maintain the e bike ...

Page 2: ...on 2 Technical Data 4 Mounting 5 Tool List 5 Accessory List 5 Mounting Instructions 5 Operation 8 Operation Instructions 8 Charging Instructions 9 Safety Instructions 10 Important Notice 10 Grounding Instructions 10 Moving and Storage Instructions 10 Maintenance 10 Product Warning Label 11 Disposal 11 ...

Page 3: ...me batteries and keep the bike outward appearance in elegance Parts Description A Dustproof cover for charging socket B Charging socket C Battery charge indicator D Battery indicator button E Discharge connector F Discharge holder G Battery lock and key H Driver connector I Driver communication connector Battery charge indicator LED Indicator shows ROSC when press indication button and shall last ...

Page 4: ... female connect to battery charger Discharge 2 pins female connect to driver Pin Name Direction Description Remark 1 Ground Input Ground 2 NTC Output NTC 3 Power Input Charge Pin Name Direction Description Remark 1 Power Output Discharge 2 Ground Output Ground 1 2 1 2 3 ...

Page 5: ...on 4 pins male connect to driver Pin Name Direction Description Remark 1 Bike Present Input Reserved 2 DEN HMI Bidirectional Active low used to wakeup battery from sleep mode 3 CAN H Bidirectional CAN High 4 CAN L Bidirectional CAN Low 1 2 3 4 ...

Page 6: ...kg Waterproof level IPX4 Characteristic Protocol CAN2 0B Cell Type 18650 Cell Model Panasonic NCR18650GA Serial parallel 10S4P Operating temperature 10 60 80 RH 1 5C discharge Storage temperature 20 50 80 RH 1 month 20 40 80 RH 3 month 20 20 80 RH 12 month Percentage of recoverable capacity 80 Charging temperature 0 45 80 RH Charging time approx 2A charger 7h 4A charger 3h30min Mounting Parameter ...

Page 7: ...trike it with any tool such as a hammer or wrenches CAUTION Please strictly follow these steps for assembly otherwise an incorrect assembly may cause permanent damage NOTE The bike image seen in the manual may be different from the actual bike but will be enough to help you understand related instructions The battery and holder can be also installed upside down to suit different frame designs Batt...

Page 8: ...y through the keyhole on the frame Step 7 Connect the cable of the side plate discharge end to the e bike driver then insert the side plate Step 8 Screw the side plate and lock together Step 9 Screw the side plate to the frame Step 10 Screw the side plate to the bottom plate ...

Page 9: ...nsert the key Step 2 Turn the key and lift the battery from the lock end Step 3 Take the battery out Step 1 Insert the battery from the non discharge end first then put the other end in Step 2 Complete the installation by push the battery to the end till you hear the click ...

Page 10: ...arger on the floor or other dusty places when using it Place the battery charger on a stable surface such as a table when using it Do not place any objects on top of the battery charger or its cable Do not place a cover on it either Do not apply excessive tension to the cables and charging plugs Do not touch the metallic parts of the device or the power plug on the AC adapter or other parts when t...

Page 11: ...ect the charging plug with the charging socket on the battery When charging is complete disconnect the charging plug from the battery socket Unplug the charger from the wall socket Make sure to close the charging port cap after charging If foreign matter such as dirt or dust adheres to the charging port there is a risk that the charging plug will not fit into the charging port If the battery has b...

Page 12: ...nded in accordance with all local codes ordinances WARNING Improper connection of the equipment grounding conductor is able to result in a risk of electric shock Check with a qualified electrician if you are in doubt as to whether the product is properly grounded Do not modify the plug provided with the product if it will not fit the outlet have a proper outlet installed by a qualified electrician...

Page 13: ...ry must be recharged at least every three months to ensure the best performance and longest lifetime while not in use Dispose of the used battery according to local ordinances and or regulations Disposal In accordance with Directive 2012 19 EU and Directive 2006 66 EC respectively electronic devices that are no longer usable and defective drained batteries must be collected separately and recycled...

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