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TABLE OF CONTENTS 

Letter 

of 

introduction 

 

    3 

 

Important User Safety Instructions 

 

 

Warnings  

 

 

 

 

 

Hyperthermia    

 

 

 

 

 

Choosing the Right location   

 

 

6-7 

Indoor 

Locations 

    6 

Outdoor 

Locations 

    6 

General Installation Considerations    

 

 

Special 

Considerations    7 

Indoor 

Installations 

 

    7 

Outdoor 

Installations 

 

    7 

 

Site 

Preparation 

    8-12 

Above Ground Installations    

 

 

In-ground & Partial In-ground Installations  

 

 

Equipment Accessibility & Protection  

 

Unloading/Handling Your Hot Tub  

 

 

 

Important Electrical Safety Instructions  

 

10 

G.F.C.I./R.C.D. Application Guideline & Wire Size  

10 

North America G.F.C.I. Installation Diagram   

11 

Europe R.C.D. Installation Diagram    

 

12 

 

Accessories                           

 

         

 

13-14 

Lounge 

Pillows     13 

Dream Scents Aromatherapy System (optional) 

13 

Filter 

Lid 

     13 

Safety Hardcover Locks  

 

 

 

13 

Cover Remover (optional)  

 

 

 

13 

Steps 

(optional)     14 

I-Command 

System 

(optional) 

   14 

 

Filling, Checking and Starting your Hot Tub    

15 

Pump Priming/Releasing an Air Lock   

 

16 

 

Hydropool Serenity Control Systems   

         

North America / Europe 

 

 

        17-21 

 

All Series 

 

 

 

 

         

17 

Gold 

Series 

Controls 

    18 

Platinum 

Series 

Controls 

   19 

 

Topside Control Panel Display Messages  

        22-23 

 
Optional Variable Air Therapy System Control 

23 

 

Jet and Feature Operation 

 

 

 

24-25 

 

Jet 

Identification 

Chart 

    24 

Jet 

Water 

Flow 

Adjustment 

   24 

Jet 

Air 

Flow 

Adjustment 

   24 

Interchanging 

Jet 

Inserts 

   24 

Cleaning Stainless Steel Jets & Controls 

 

24 

 

Removal 

and 

Replacement 

 

   25 

Diverter 

Valve 

 

     25 

Waterfall 

Control 

(optional) 

   25 

 

Audio 

and 

Docking 

Station 

   26 

Docking Your Audio Device    

 

 

26 

 

Hot Tub Water Balance 

 

 

 

27-29 

General 

Overview 

 

    27 

Initial 

Fill 

 

     27 

 

Glossary of Common Water Maintenance Terms  

28 

Water Balance Summary for your Hot Tub (chart) 

28 

 

Water Balance Troubleshooting  

 

 

29 

 

Routine Hot Tub Maintenance  

 

 

30-32 

Daily, Weekly, Monthly, Quarterly  

 

 

30 

Cleaning the Skimmer Basket   

 

 

30 

 

Cartridge Filter - Removal, Cleaning, Re-installation   31 
Changing your Hot Tub Water  

 

 

31 

Water 

Softeners 

 

    31 

 

Each Time Before Filling the Spa  

 

 

32 

Cleaning the Acrylic Surface    

 

 

32 

Safety 

Hard 

Cover 

 

    32 

 

Cabinet 

Wing 

Locks 

 

    33 

Protecting your Cabinet Wood Finish   

 

33 

 

Winterizing your Hydropool Hot Tub    

 

34 

 

What to do in the event of 
Power 

Fluctuations. 

 

    35 

Cold Weather Power Failure    

 

 

35 

NOTE: Product specifications, warnings and labels are subject to change without notice. This user’s manual 
should be used as a guide only. For further information, please contact your independent Hydropool dealer. 

Summary of Contents for Serenity Hot Tubs

Page 1: ......

Page 2: ...Display Messages 22 23 Optional Variable Air Therapy System Control 23 Jet and Feature Operation 24 25 Jet Identification Chart 24 Jet Water Flow Adjustment 24 Jet Air Flow Adjustment 24 Interchanging...

Page 3: ...ns in this manual before electrically connecting your hot tub and adding water The following pages contain valuable information and pointers that will save you both time and money as well as help you...

Page 4: ...F THIS SPA OR HOT TUB 13 CHILDREN SHOULD NOT ENTER A HOT TUB WHERE THE WATER TEMPERATURE EXCEEDS BODY TEMPERATURE 37 C 98 6 F 14 DO NOT ALLOW CHILDREN TO SUBMERGE THEIR HEAD UNDER WATER 15 NEVER OPERA...

Page 5: ...PREVENT UNAUTHORIZED ACCESS BY CHILDREN TO AVOID ACCIDENTS ENSURE THAT CHILDREN CAN T USE THE SPA UNLESS THEY ARE SUPERVISED AT ALL TIMES 2 RISK OF INJURY THE SUCTION FITTINGS IN THIS SPA ARE SIZED TO...

Page 6: ...plashing water inside the home For those who choose an outdoor location hot tub operating temperatures can be adjusted to match the season In colder months many owners will operate their hot tub in th...

Page 7: ...cal plugs outlets and lights within 1 5m 5ft of the hot tub must be G F C I protected Con sult your electrician or local electrical au thority for further details Access to the hot tub must always be...

Page 8: ...r or not the tub is being installed in an area with freeze thaw conditions Hydro pool does not recommend back filling full in ground or partial in ground installations Non freezing climates it is suff...

Page 9: ...company for a tilt and load tow truck with a pulley winch system to pull the skid from the larger trailer to the lower profile tow truck flat bed The hot tub can be gently slid off the low profile tr...

Page 10: ...WG Canada Europe No 8 AWG USA 8 All field installed metal components such as rails ladders drains or other similar hardware within 3 m 10 ft of the hot tub shall be bonded to the equipment grounding b...

Page 11: ...ccordance with the National Electrical Code or the Canadian Electrical Code and all Federal State Provincial and local codes and regula tions in effect at the time of installation Hydropool highly rec...

Page 12: ...C D Circuit Breaker including ampere sizing and selection of conductor size and type must be performed by a qualified electrician in accordance with National Regional and Local Codes and Regulations i...

Page 13: ...ush the button to release the scent into the hot tub and repeat to add more liquid scent as desired please note by turning the button clockwise you can lock it so that any accidental pushing of the bu...

Page 14: ...OD touch or iPAD If your hot tub comes with this option installed you need to activate the App Store Icon from your IPOD menu Type in Balboa Water Group into the search field to find the application a...

Page 15: ...connections and plumbing for minor leaks In the event of a leak ensure all union con nections and pump plugs are tight and all o rings gaskets are in place STARTING Before applying voltage to power u...

Page 16: ...t do this more than 5 times Important Under NO circumstances should the pump s be allowed to operate without priming beyond 5 minutes as this may not only cause unwarrantable damage to the pump it may...

Page 17: ...Be sure that the pump is primed before exiting this mode TEMPERATURE CONTROL FUNCTIONALITY AND ADJUSTMENT SET TIME After the system exits PRIMING MODE it will ask you to SET TIME See the instructions...

Page 18: ...1 ILLUM KEY WHICH CONTROLS THE LIGHTING AND ACTIVATES THE LOW LEVEL PROGRAMMING TEMP KEY WHICH CONTROLS THE TEMPERATURE AND SCROLLS THROUGH THE MENUS TEMP KEY WHICH CONTROLS THE TEMPERATURE AND SCROL...

Page 19: ...WHICH CONTROLS THE LIGHTING AND ACTIVATES THE LOW LEVEL PROGRAMMING TEMP KEY WHICH CONTROLS THE TEMPERATURE AND SCROLLS THROUGH THE MENUS TEMP KEY WHICH CONTROLS THE TEMPERATURE AND SCROLLS THROUGH TH...

Page 20: ...speed is already operating the 1st press of the pad puts the pump directly into high speed At the main screen begin by pressing TEMP READY MODE READY mode will circulate the water every 30 minutes usi...

Page 21: ...e pump or blower is turned off or times out The pump and ozone generator will run for 20 minutes or more depending on the system OPTIONAL OZONATOR The ozonator operates during FILTER CYCLES only when...

Page 22: ...ter temperature sensor is non functional SnA SENSOR A SERVICE RQD Spa has shut down sensor plugged into Sensor A port not working SnB SENSOR B SERVICE RQD Spa has shut down sensor plugged into Sensor...

Page 23: ...okay make sure that pumps are primed and all gate valves are fully opened Press any topside panel pad to reset RUN PMPS PURG AIR Priming mode occurs when spa is first powered up or when power has bee...

Page 24: ...ntrol is fully opened For maximum operating efficiency the air controls must remain closed when your hot tub is not in use INTERCHANGING JET INSERTS A great feature for custom tailoring the jets in yo...

Page 25: ...tub is equipped with a diverter valve It allows you to direct the flow of the water to different zones in your hot tub ALWAYS return the valve handle to the middle position be fore exiting the hot tub...

Page 26: ...ng upward on the handle 2 Remove the connector cover prior to plugging in your audio source Always keep the cover on when the docking station is not in use 3 Center the device over the Docking Station...

Page 27: ...micals with each other prior to adding to hot tub water Add only one chemical to the water at a time Always add chemicals to water and not vice versa Chemicals may be corrosive so handle with care and...

Page 28: ...e bicarbonate and hydroxide compounds present in the water that deter mines the ability or capacity of the water to resist change in pH Also known as the buffering capacity 11 ALKALINITY BOOSTER raise...

Page 29: ...s in the future Increase filter cycle time Laundry detergent residual in swimwear Prevent by running an extra rinse cycle on washing machine or re rinse well by hand Excess organic contaminants Some o...

Page 30: ...dge in a filter cartridge cleaning solu tion Rinse thoroughly and if possible allow to dry before re installing Hydropool recommends purchasing a second filter so that while the first is cleaning the...

Page 31: ...o remove remaining dirt particles Do not use a wire brush or other devise to clean cartridge element Do not put in dishwasher or washing ma chine RE INSTALLATION 11 Place the cartridge filter back int...

Page 32: ...polished using a soft cloth and acrylic cleaner available at your Hydropool Retailer Important Do not use detergents the re maining residues will adversely affect water chemistry making it difficult...

Page 33: ...a petroleum based lubricant as this will cause premature dete rioration of the lock seal PROTECTING YOUR CABINET WOOD FINISH Some HYDROPOOL hot tub cabinets are made from Western red cedar and are fac...

Page 34: ...ery important ALL water is re moved from the hot tub plumbing before adding Turn pump on for only a few seconds to circulate the anti freeze Unthread and disconnect all unions in the support equip men...

Page 35: ...partial messages try resetting the system by turn ing power to the hot tub off waiting a few minutes then turning power on again If this does not reset the system contact your local Hydropool retailer...

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