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Troubleshooting Guide
Here is a list of common questions, if this does not resolve your issue then please call us.
1. The System does not work at all -
Firstly, check that you have a live power outlet. If it’s live, then check
to see if the Power LED is on. If not check the fuse inside the control unit box. If it is blown then call us for
help. The fuse is a common 5-amp automotive type glass fuse. Next, check to see that the LOW FLUID light is
flashing. If so, add more fertilizer until it turns off, and then try the machine again.
2. I Can’t prime the System -
Make sure that the injection tube is not connected to the check valve (for
priming), the system will not prime properly if the tube is connected. Also blowing compressed air through
the pump can free a sticky valve which can occur if the machine has been sitting dry for any time. If for any
reason, you cannot get it to prime then please call us.
3. It doesn’t inject fertilizer
– listen carefully to see if the pump is pulsing periodically. It’s best to do this
test when using Dosage Setting # 4 as the pump will pulse more often on this setting making it easier to test.
If the pump is pulsing then re-prime the system. If the pump is not pulsing then make sure that the Flow
Sensor is fitted the correct way around and that it is wired to the control panel correctly.
If all the above points are okay, please call for further assistance.
Limited Warranty
Hydrofuse warrants to the original purchaser only, that this product is free from defects in workmanship and
materials. This applies for a period of one year after the date of purchase. The warranty is voided if the
customer uses concentrates other than those supplied by Hydrofuse.
What the Limited Warranty Does Not Cover
This limited product warranty does not cover product misuse, improper installation, modification, alteration,
impact, accident, and physical damage that are not the result from any defects in workmanship and materials.
Physical damage of the product voids this limited warranty.
What We Will Do To Correct Problems
Within 30 days of receipt of product and proof of purchase, Hydrofuse will inspect the product to determine
the existence of any defect in workmanship and materials. If Hydrofuse discovers a defect in workmanship
and materials then Hydrofuse will, at our sole option, either replace or repair the product.
How You Can Get Service for a Warranty Claim
A Returned Merchandise Authorization (RMA) number is required for all returns. In order to submit a claim
under this limited product warranty, you must obtain a Returned Merchandise Authorization (RMA) number
from Hydrofuse; provide Hydrofuse with proof of purchase and the product. You are responsible for all
shipping charges and the payment of such charges to return the product to Hydrofuse. You can call for a RMA
number and other warranty claim information.
