SECTION VI
SERVICE INFORMATION
DO NOT ship equipment to the Manufacturer wi thout prior
authorization.
We prefer to send special
shipping labels
which will avoid the delay of unexpected shipment.
If time is extremely important, wire or call for approval and
we will
rush labels to you.
When a shipment is expected,
even the time of sending the labels is less than that lost
when an unexpected shipment is received.
It is VERY IMPORTANT that the shipment be well packed
and fully insured.
Damage claims must be settled between
you and the carrier
and wi II greatly
delay any returns.
Proper paaking normally avoids this trouble.
ALL SHIPMENTSMUST BE SENT TO US PREPAID. We do not
accept collect
shipments.
All
returns should be made in
our standard cartons only - so save your carton when un-
packing the unit.
When a shipment is returned it will
be
handl ed in one of three ways ...
1 - Where all service
is in warranty the shipment will
be
returned prepaid by a carrier of our choice.
2 - If there are any charges not covered by warranty we
will
hold the shipment and advise you of costs, which you
can then send.
3 - Or, upon your written authori zation, we wi II ship COD
for any charges not covered by warranty, then the carrier
wi II call ect these charges and the transportation
costs on
arrival.
Unclaimed or refused COD shipments will not be
reshipped
until
payment
of
service
and transportation
charges is received.
Shipment wi II then be made coil ect
for reshipment transportation
charges.
Unclaimed equip-
ment automatically
becomes the property of the Manufac-
turer 60 days after date of refusal or return and wi II be
disposed of for payment of charges due.
We WILLNOT ship by means of a carrier that will not fully
insure the Shipment.
Some carriers have a $200 limit.
The exception to this is when there is no other means
(APO-FPO-etc.)of shipment than parcel post, and then we
will ship by this means with your written agreement that
you assume any loss over that which the carrier will in-
sure. COD shipments cannot be made to APO-FPOaddresses
Replacement part price quotes wi II be furn i shed on request
for those who desire prepaid shipment or cannot accept
COD shipments.
All
requests,
inquiries,
warranty claims or equipment re-
turns should be made to:
Hy-Gain Electronics Corporation
Rural Route 3
Lincbln, Nebraska 68505
SECTION
VII
WARRANTY
Hy-Gain Electronics Corporation warrants each new pro-
duct manufactured to be free from defects ;nmaterial
and
workmanship and agreps t,: remedy any such defect, or to
furnish a new part, ill 9xc"ange for any part of any unit
which under normal installation,
use and service discloses
such defect within ninety days from the date of purchase
by original owner.
The unit serial number must be regis-
tered by the original owner at the time of purchase to
validate the warranty.
This warranty does not extend to any of our products which
have been subjected to mis-use. neglect, accident, incor-
rect wiring not our own, improper installation or to use in
violation of instructions furnished by us. Nor does it ex-
tend to units which have been repaired or altered outside
of our factory nor to accessories used therewith not of aur
own manufacture, nor to any cases where the serial number
has been removed, defaced, or changed.
Hy-Gain Electronics Corporation reserves the right to make
any changes deemed necessary or desirable without ad-
vance notice or incurring any obligation
to make like
changes in units previously manufactured or sold.
This war-rantydoes not cover transportation or installation
costs that may be incurred. Hy-Gain Electronics Corpora-
tion's sale liability
is the remedy of any defect for ninety
days. Hy-Gain Electronics is not responsible for personal
injury or property damage resulting from improper or care-
less installation not intended by the manufacturer.
No person is authorized to assume for us any other lia-
bility in connection with the sale of our products.
All warranties are void and terminated one year after the
last unit of its type and design has been manufactured~
us.
