11-6 I Appendix
Problem Possible
Cause
Countermeasure
The USB
does not
work
• U S B m e m o r y i s
damaged
• USB memory has
been contaminated
• A separately pur-
chased USB HUB is
being used
• A USB extension
cable is being used
• A USB which is not
a Metal Cover Type
U S B M e m o r y i s
being used
• An HDD type, CF,
SD Memory is being
used
• There are no music
files which can be
played
• Please use the USB after
formatting it.
• Remove any foreign sub-
stances on the contact sur-
face of the USB memory and
multimedia terminal
• Directly connect the USB
memory with the multimedia
terminal on the vehicle
• Directly connect the USB
memory with the multimedia
terminal on the vehicle
• Use standard USB Memory
• Use standard USB Memory
• Only MP3, WMA file formats
are supported. Please use
only the supported music file
formats
The iPod is
not recog-
nized even
though it has
been con-
nected
• There are no titles
which can be played
• The iPod firmware
v e r s i o n h a s n o t
b e e n p r o p e r l y
updated
• T h e i Po d d ev i c e
does not recognize
downloads
• Use iTunes to download and
save MP3 files into the iPod
• Use iTunes to update the firm-
ware version and reconnect
the iPod with the device
• Reset the iPod and reconnect
with the device
Problem Possible
Cause
Countermeasure
Bluetooth
does not
work or its
limited func-
tions are
available
• Bluetooth on your
mobile phone is set
to OFF
• The Bluetooth con-
nection is not made
• Set it to ON
• Make the connection active
Information
•
While operating the device, if an abnormality occurs that cannot be
corrected with the above described measures, press the
RESET
key to
reset the system.
•
Press and hold the
RESET
key (over 1 second). The device power will
turn off and the system will reset.
H_AE HEV 16_G4.0[USA_EU]AVN_PART11.indd 11-6
H_AE HEV 16_G4.0[USA_EU]AVN_PART11.indd 11-6
2016-11-10 오후 2:26:37
2016-11-10 오후 2:26:3
