4
532319-2_B
HELIX® 5 SERIES IN-DASH MOUNTING
Installation Guide
Returning Your Unit for Service
Before sending your unit in for repair, please contact the factory,
either by phone or by email, to obtain a Repair Authorization
Number for your unit.
NOTE:
Please do not return your Humminbird to the store for
service.
Please have your product model name and serial number available
before calling the factory. If you contact the factory by e-mail,
please include your product model name and serial number in the
e-mail, and use Request for Repair Authorization Number for your
e-mail subject header. You should include your Repair Authorization
Number in all subsequent communications about your unit.
For IN-WARRANTY service, complete the following steps:
∆
Obtain a Repair Authorization Number from Humminbird
Technical Support.
∆
Tag product with your name, street address, phone number
and your assigned Repair Authorization Number.
∆
Include a brief written description of the problem.
∆
Include a copy of your receipt (to show proof and date of
purchase).
∆
Return product freight prepaid to Humminbird, using an
insured carrier with delivery confirmation.
For OUT-OF-WARRANTY service, complete the following steps:
∆
Obtain a Repair Authorization Number from Humminbird
Technical Support.
∆
Include payment in the form of credit card number and
expiration date, or a money order. Please do not send cash.
∆
Tag product with your name, street address, phone number
and your assigned Repair Authorization Number.
∆
Include a brief written description of the problem.
∆
Return product freight prepaid to Humminbird, using an
insured carrier with delivery confirmation.
Contact Humminbird
Contact Humminbird Technical Support through our Help Center at
https://humminbird-help.johnsonoutdoors.com/hc/en-us
or in
writing to the address below:
Humminbird Service Department
678 Humminbird Lane
Eufaula, AL 36027 USA
WARNING!
Disassembly and repair of this electronic unit
should only be performed by authorized service personnel.
Any modification of the serial number or attempt to repair the
original equipment or accessories by unauthorized individuals
will void the warranty.
NOTE:
Product specifications and features are subject to
change without notice.
ENVIRONMENTAL COMPLIANCE STATEMENT:
It is the intention
of Johnson Outdoors Marine Electronics, Inc. to be a responsible
corporate citizen, operating in compliance with known and applicable
environmental regulations, and a good neighbor in the communities
where we make or sell our products.
WEEE DIRECTIVE:
EU Directive 2002/96/EC “Waste of Electrical and
Electronic Equipment Directive (WEEE)” impacts most distributors,
sellers, and manufacturers of consumer electronics in the European
Union. The WEEE Directive requires the producer of consumer
electronics to take responsibility for the management of waste
from their products to achieve environmentally responsible disposal
during the product life cycle.
WEEE compliance may not be required in your location for electrical &
electronic equipment (EEE), nor may it be required for EEE designed
and intended as fixed or temporary installation in transportation
vehicles such as automobiles, aircraft, and boats. In some European
Union member states, these vehicles are considered outside of
the scope of the Directive, and EEE for those applications can be
considered excluded from the WEEE Directive requirement.
This symbol (WEEE wheelie bin) on product indicates the
product must not be disposed of with other household refuse.
It must be disposed of and collected for recycling and
recovery of waste EEE. Johnson Outdoors Marine Electronics,
Inc. will mark all EEE products in accordance with the WEEE Directive.
It is our goal to comply in the collection, treatment, recovery, and
environmentally sound disposal of those products; however, these
requirements do vary within European Union member states. For
more information about where you should dispose of your waste
equipment for recycling and recovery and/or your European Union
member state requirements, please contact your dealer or
distributor from which your product was purchased.
© 2022 Johnson Outdoors Marine Electronics, Inc. All rights reserved.
