Setting Up Your Mailbox
Voicemail Etiquette
•
Press the
Messages
button on your phone.
•
When prompted, enter the default voicemail PIN.
•
Follow the prompts to record your name, greeting, change your
voicemail PIN and to choose whether or not to be listed in
directory assistance.
•
Your voicemail PIN must be a minimum of 6 digits AND not be
the same as the previous 3 stored passwords.
Unified Messaging
Unity Connection Email Notifications
New voicemail messages are also sent directly to your Outlook inbox.
From here, you can listen to, delete and manage your voice
messages.
Jabber Voicemail Notifications
The voice messages tab lets you access, play and manage your
voice messages.
Right-click
voice messages to delete or call back.
•
Record a greeting to add a personal touch.
A well-formed outgoing message includes:
your name
title
school or department
office hours (if applicable)
when the caller can expect a reply
•
Check your voicemail messages regularly.
•
When you leave for the day or are away
from your desk during the day, forward calls
to your voicemail as a courtesy to callers.
•
Record an “Out of Office” greeting if you will
be unavailable for an extended period of
time (vacation, illness, different hours
temporarily).
Include the dates/times you are unavailable.
Provide your callers with an alternate
contact name/number in your absence.
•
Reply, forward or delete messages
immediately. Keep your mailbox clean!
Voicemail Policy
•
Messages can be up to 3 minutes in length.
•
Voicemail inboxes can hold up to 100
minutes of messages.
•
Unread messages will stay in your mailbox
until deleted.
•
Unread messages that are deleted
are retained for an additional 15 days before
being permanently deleted.
REV: 2015-07-02
