HT-9500/HT-9500X Troubleshooting Guide
7
The foot and calf massager sound varies when deploying
and retracting.
This is because of the advanced mechanical system required to support
the very extensive range of operations (only one in the world) and is
perfectly normal.
The foot and calf massager circulate function will not shut
off:
If this occurs, there is a problem with the main control board. Replace the
backrest:
I stood/sat on my foot and calf massager and it broke:
Replace the chair base.
Back Massage
Choose from the following:
Heat
IMPORTANT
The heater heats slowly, taking at least five minutes to warm
up.
1. Press the Heat button on the remote control.
2. Watch the remote control timer until it counts down at least five
minutes.
3. Check the left and right sides of the backrest to determine if either
side feels warm.
4. If either side does not feel warm, replace the backrest.
To Troubleshoot This
Issue:
Do the Following:
My Kneading/
Percussion/Compression/
Rolling massage is not
working
Replace the backrest.
My After Work Stretch
(Program 5) is not
working
You must fully recline the backrest after
selecting the Stretch program.
