HT-9500/HT-9500X Troubleshooting Guide
1
HT-9500/HT-9500X Troubleshooting
This Troubleshooting Guide walks you step-by-step through the
diagnosis of HT-9500/HT-9500X customer problems. It is important to
follow these steps carefully, to ensure that the problem is diagnosed
correctly, and therefore the appropriate repair action is taken.
Getting Started
To begin:
1. Turn the power switch on the back of the chair to Off, wait
approximately five seconds, then turn it back On.
2. Wait 30 seconds while a system check is performed, observing
whether the backrest massage mechanism and the foot-and-calf
massager paddles move. If they do not, see
"Power" on page 3
.
3. If the problem still exists, choose from the following issues:
To Troubleshoot This
Issue:
Do the following:
My remote control is
not working
See
"Remote" on page 4
.
My foot and calf
massager is not
working
See
"Foot and Calf Massager " on page 4
.
My back massaging is
not working properly
See
"Back Massage" on page 7
.
My heat is not working.
See
"Heat" on page 7
.
