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F、Operation method : 

1、Connect transmitter and PS4 console USB port using the short USB cable ,light flashing . 
2、Long press power button for 3 seconds to power on the headset , the headset should auto 
pair with the transmitter and solid blue light light up , if the headset light keep flashing , 

please pair them once again . 

3、During pairing , please power on PS4 and do not play audio , place headset close to transmitter 
within 50 cm and long press mute button on headset for 5 seconds and release your finger when 
light keep fast flashing , then the light on transmitter and headset will become solid blue.  
4、Default setting for mute is off ( chat on ), if you want to mute your chat voice , please 
press the mute button once and transmitter light will become red  
5、Volume adjusting switch allow you to adjust the game background and chat volume . 

G、Specification : 

 

Transmitter : 

Working voltage :5V 

Working current : 75mA 

Frequency range :2.4-2.483 GHz 

Transmission delay :2MHz 

Transmission power : 8 dBm 

Transmission distance: ≥10M , 360° 

Receiving frequency :-85dBm 

 

Headset : 

Working voltage :3.5-4.2V 

Working current: 75 mA 

Li battery capacity : 1200 mAh 

Continuous working hours :  15h 

Charging hours :  ≈5h 

Frequency range :2.400-2.483 GHz 

Transmission delay :2MHz 

Transmission power: 3dBm 

Receiving frequency :-85dBm 

Speaker diameter :Ф40mm 

Speaker impedance :32Ω 

Speaker frequency response : 20~20KHz 

Microphone specification :6*2.7mm 

Microphone sensitivity : -52dB 

Microphone direction :  OMNI directional  

Microphone frequency response : 100Hz-8KHz 

 
H , 

Common issue and solution

 

 

Common issue 

Solution  

1)

 

Can’t 

power 

on 

headset 
2)

 

Charging light off 

1、Long press power on button for 3 seconds 
2、Using USB cable to charge the headset , charging red indicating 
light on during charging and off after fully charge at about 5 hours 

Summary of Contents for HW-399M

Page 1: ...Optical wireless gaming headset instruction manual Item name 2 4G optical wireless gaming headset Model HW 399M A For PS4 console B Product accessories A Headset 1PCS B Transmitter 1PCS ...

Page 2: ...ort 3 Working indicating light Flashing during pairing solid blue light paired in use solid red light while mic muted 4 Power button long press 3 seconds to power on 5 Mic mute pairing button 6 Game sound volume switch 7 Chatting sound volume switch 8 USB charging port 9 Charging indication red light on during charging red light off after fully charge D Connection method 1 First of all connect Mic...

Page 3: ...S4 optical port with Transmitter optical port using Optical cable protection cover must be removed Using Micro USB short cable to connect PS4 USB port with Transmitter USB port as below 3 Detail connection diagram ...

Page 4: ...E PS4 console setting 1 After power on PS4 choose setting 2 Choose Sound and Screen and press Enter ...

Page 5: ...3 Choose Audio Output Settings and press Enter 4 Choose Primary Output Port and press Enter ...

Page 6: ...5 Choose DIGITAL OUT OPTICAL and press Enter 6 Remove tick mark in front of Dolby Digital 5 1ch 及 DTS 5 1ch ...

Page 7: ...7 Choose Audio Format Priority and press Enter 8 Choose Linear PCM and press Enter ...

Page 8: ...9 Then choose setting and choose Devices and press Enter 10 Choose Audio Devices and press Enter ...

Page 9: ...11 Choose Output to Headphones and press Enter 12 Choose Chat Audio and press Enter ...

Page 10: ... to adjust the game background and chat volume G Specification Transmitter Working voltage 5V Working current 75mA Frequency range 2 4 2 483 GHz Transmission delay 2MHz Transmission power 8 dBm Transmission distance 10M 360 Receiving frequency 85dBm Headset Working voltage 3 5 4 2V Working current 75 mA Li battery capacity 1200 mAh Continuous working hours 15h Charging hours 5h Frequency range 2 4...

Page 11: ...itter and USB port of PS4 make sure the console setting is right also Settings Sound and Screen Audio Output Settings Primary Output Port DIGITAL Out OPTICAL Delete Dolby Digital 5 1ch and DTS 5 1ch Audio Format Priority Linear PCM Settings Devices Audio Devices Output to Headphones Chat Audio No mic sound 1 Plug in microphone for headset 2 Use short USB cable for audio transmission 3 Setting issu...

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