Problems and Solutions
If the app can't control your lamp but its status shows "on":
Check if the device you're using is connected to network and if the lamp is within range of your Wi-Fi.
Check if the power supply of the lamp is working and make sure the power adapter is plugged into a working socket.
If the indicator turns red:
The red light indicates that the lamp is disconnected with the network. Please check your WI-FI and make sure that
the lamp is in good connection with network. Usually, the red light will stop in about 2 minutes and then the status
of lamp on the app will be “offline". When the network is back up, the lamp will reconnect automatically.
Unbind the Lamp from a Certain Account
To unbind the lamp from a certain account, please press the Timer button for more than 5 seconds till the indicator
flashes quickly in green. Then the device will return to the initial connecting status and be available for another
account.
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Summary of Contents for HG02
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