1041317-0001 Revision D
5
Check modem operation
Using a device connected directly to the new modem (such as a laptop or
desktop computer), you should make sure it is operating properly. Make sure
you have waited approximately 60 minutes since you plugged in the power
cord.
1.
Use a browser such as Google Chrome to go to any Internet web site.
2.
If you see a web site, the modem is ready to use and you can skip the
remaining steps in this section.
3.
If you cannot access a web site, check to see if all the LEDs are lit on the
front of the modem. If they are not lit, check the power. If some are lit but
not others, wait a little longer as the installation process may still be in
progress.
Figure 4: HT2000W LEDs
4.
Once all the lights are on, try to access a web site.
5.
If you still cannot access a web site, reboot your (customer-provided)
wireless router, if applicable; otherwise reboot the computer.
6.
Try again to open an Internet web site. If you can open a web site, the
modem is ready to use.
If you have followed these instructions and you cannot open an Internet web
site, call Customer Care for assistance. See page 7 for details.
