Hughes HN7000S, User Manual

Page: 76 / 126

Chapter 5 • Troubleshooting
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2. If the LED does not turn on after 15 minutes, power cycle the
terminal:
a. Unplug the power cord from the power source.
(If the terminal is connected to a DC power source, unplug
the DC input cable from the terminal’s power supply.)
b. Wait 30 sec.
c. Plug the power cord back into the power source.
(If the power source is DC, plug the input cable back into
the power supply.)
If the problem persists, contact your service provider.
Troubleshooting other
problems
This section provides troubleshooting help for possible problems
that are not included in the preceding sections.
Hot cable connector
If the transmit or receive cable connector feels hot, it may be
because the connector is loose or defective. Troubleshoot this
problem as follows:
1. Remove power from the terminal by unplugging the power
supply's AC power cord from the surge protector or AC
outlet.
2. Allow the cable connector to cool for at least 5 min.
3. Make sure the connector feels cool.
4. Make sure the cable connector is finger tight with no play.
(See the Caution statement and note concerning cable
connector tightness following Figure 45 on page 56.)
5. Reapply power to the terminal by plugging the power supply
into the surge protector or AC outlet.
A surge protector is recommended.
6. Wait 5 min.
7. Check the connector.
If the connector is hot, it may be defective and should be
replaced.
CAUTION
Do not power cycle the terminal by unplugging the power
cord from the back of the terminal. This could shock you
and/or damage the terminal.