Hughes DIRECWAY DW7000, User Manual

Page: 48 / 98

Chapter 4 • Troubleshooting
34
1035978-0001 Revision A
d. Type
command
in the Open field and click OK. The
Command window appears. See Figure 24.
e. At the prompt, type
ping
followed by a space and then
type the router address and press E
NTER
. For example, if
the router address is 100.100.100.100, type
ping
100.100.100.100
and press E
NTER
. If the ping is
successful, the message in Figure 24 appears. If it fails, the
message shows the packets were lost; timeout messages
may also appear. See Figure 25.
f. Close the window to end the Command session.
If pinging the router address succeeds but you still cannot
surf the Internet, skip to Confirming Internet connectivity on
page 35.
Figure 24: Successful ping test
Figure 25: Failed ping test