Hughes Network ThurayaDSL, User Manual

Page: 47 / 63

ThurayaDSL Satellite IP Modem User Manual
37
Problem Possible Cause Action
The battery
contacts are dirty or
damaged.
Check the battery contacts.
Clean them if necessary. If the
battery is damaged, replace it.
ThurayaDSL stops
sending data even
with good network
connection and
sufficiently
charged battery.
The indicator lights
blink red.
ThurayaDSL/battery
is overheated. Let the ThurayaDSL/battery cool
down. Wait until the Indicator
Lights stop blinking red to
continue.
Antenna pointing
mode cannot be
accessed without
power cycling the
ThurayaDSL.
Turn the ThurayaDSL off and on
again to enter antenna pointing
mode.
ThurayaDSL cannot
enter antenna
pointing mode
while you are
trying to reposition
the antenna.
The ThurayaDSL is
configured to skip
antenna pointing.
Go to the Advanced Network
Settings page on the MMI and
check ‘Enable Antenna Pointing
Display.’
After ThurayaDSL
exits antenna
pointing mode, the
Signal Quality
meter on the MMI
changes from time
to time.
Normal behaviour. There are several types of
channels used by the ThurayaDSL,
each with different signal
strengths. Because the Signal
Quality meter measures the
channel currently in use, there
may be slight differences in what
the meter shows as channels are
changed from one type to
another.
Antenna moves
after pointing. ThurayaDSL was
moved by the wind. Use tie-down clips provided with
the ThurayaDSL to fix the unit in
place.