GAI-TRONICS
VoIP Telephone Configuration Guide
Page 69 of 78
•
Within 5 seconds of releasing the Reset button (ie whilst the reboot is in progress),
press and hold the “Factory” button for at least 10 seconds.
•
The telephone will then reboot once more and be restored to its original configuration.
Note that any settings or changes made via webpages or configuration upload will be
lost.
Note that this feature is not available on the 1201 Auteldac 6 PCB. See section 12 for the
factory restore procedure on Auteldac 6.
7.3
LEDs
The 4 LEDs on the PCB are:
•
ON - indicates the board has power applied. Should be constantly on.
•
HB - heartbeat - flashes slowly (approx. 800ms on, 800ms off) once the board had
successfully booted up. Indicates that the firmware is running.
•
LNK - Link - indicates that Ethernet is connected. This LED will flash irregularly
indicating Ethernet activity
•
SP - speed - when Ethernet is connected this indicates the speed - on for 100Mbps,
off for 10Mbps
Note that this feature is not available on the 1201 Auteldac 6 PCB.
7.4
USB connection
A USB connection can be made to a PC for diagnostic purposes. To use the USB
connection, the PC must have the correct FDTI driver installed - visit
the latest virtual COM port (VCP) driver. Connection is made using a serial terminal program
such as PuTTY, using a speed of 115200bps. Make sure the correct COM port is selected. A
different COM port number could be assigned every time a different telephone is connected to
the same PC. Check the PC’s Device Manager to be sure.
Once connected, diagnostic information wi
ll be displayed at various stages in the phone’s
operation, particularly at startup or reboot. The telephone will show its MAC ID and current IP
address which may prove useful in accessing the device, for example if these have been lost.
Other information will also be displayed, but this will normally only be useful to GAI-Tronics
technical support personnel.
This information does not require a login.
Note that this feature is not available on the 1201 Auteldac 6 PCB.
8.
Remote update
GAI-Tronics VoIP telephones can be updated by downloading files from a server. This
provides a powerful method of updating and maintaining multiple units across a network.
Security features are built in to reduce the possibility of accidental or malicious damage.
Three componen
ts of the unit’s software can be upgraded:
•
The configuration (equivalent to the settings on the web pages)
•
The firmware code
•
The boot file (used by the telephone to load the firmware at start-up)
The configuration and code files can be downloaded independently but the bootfile must
always be accompanied by the code file.
The update process uses an update control file, which contains the names and version
numbers of the various components, together with the server location to download them from.
The telephone always downloads and checks this small file first to see if the version numbers
differ from those already loaded in the phone. The telephone only downloads a new
configuration or firmware version if a version number is different.
The telephone can be set to check the update control file on a periodic basis and/or on
demand. The periods can be set independently for configuration and firmware/boot file.
Multiple phones can check the same update control file if required.