Huawei MediaPad S7 PRO Faqs Download

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MediaPad FAQs_General_v3.0_2012_05

2012-07-31

HUAWEI

Page 27 of 29

Operation Guide & Troubleshooting

How do I know my MediaPad's version?

From the Home screen, go to

Settings

About tablet

Build number

How to Obtain the HUAWEI MediaPad user guide?

You can download the user guide at http://www.huaweidevice.com. To quickly find the User

Guide for your MediaPad, enter "HUAWEI MediaPad" in the search field on the webpage.

How do I power MediaPad on?

Press and hold the Power button for 2 seconds.

I have just received a MediaPad, but it cannot be powered on. What can I do?

When you receive a MediaPad, its battery may have been depleted. In this case, charge it for

a while before powering it on.

I use the power adapter to connect my MediaPad to a power source, but the charging icon

does not appear /MediaPad cannot be powered on. What can I do?

MediaPad's system may be unstable when the battery level is extremely low. You can try

connecting you MediaPad to a power outlet, press and hold the Power button for 10 seconds,

then for another 2 seconds to power it on.

My MediaPad crashes. What can I do?

Press and hold the Power button for 10 seconds to power your MediaPad off. Then press and

hold the Power button again to power MediaPad on.

My MediaPad crashes occasionally. Why?

If your MediaPad is installed with applications that have not passed the Google compatibility

test, the system may be unstable or even crashes.

It is recommended that you download applications from the Android Market or Huawei

Hispace, because those applications have passed the compatibility test.

How do I take a snapshot on my MediaPad?

Summary of Contents for MediaPad S7 PRO

Page 1: ...MediaPad FAQs_General_v3 0_2012_05 2012 07 31 HUAWEI Page 1 of 29 FAQs V3 0 2012 05 ...

Page 2: ...fing time 9 How long does it take for MediaPad to be fully charged 9 Does MediaPad support charging through its USB port 9 Why is the micro USB port not designed to be used for both charging and data transfer 9 Storage 9 What is the internal storage of MediaPad What is the maximum capacity of the microSD card supported by MediaPad 9 I find that my MediaPad s storage is not 8 GB but 5 8 GB Why 10 H...

Page 3: ...hot swapping Why does it restart after I install or remove a SIM card 13 Does MediaPad support microSD card hot swapping 13 Can MediaPad function as a USB host Can MediaPad work with an external USB flash drive 13 Can I connect a mass capacity hard disk and printer to MediaPad through a USB port 13 Does MediaPad have a gravity sensor 13 Does MediaPad have a light sensor 14 Accessories 14 What acce...

Page 4: ...er 16 Can I view webpages anonymously 17 Can I search a webpage 17 Can I synchronize the bookmarks in the browser 17 Can I read offline using the browser 17 Email 17 How can I use the Email application How do I configure it 17 Can I set more than one email accounts on my MediaPad 17 How long does email refresh Will I be informed of new emails 17 Is there a size limit for emails 18 What types of fi...

Page 5: ... saving photos and videos 20 Calls Messaging 20 Can I send or receive text and multimedia messages using MediaPad 20 How do I send messages to multiple recipients 21 Can I make phone calls using MediaPad 21 Can I make video calls using MediaPad 21 Can I record ongoing calls 21 Other Applications 21 Can I scan business cards using MediaPad 22 Are all games supported 22 Can I edit office files using...

Page 6: ...rased if I upgrade MediaPad 26 How will I be informed of the system upgrades 26 Operation Guide Troubleshooting 27 How do I know my MediaPad s version 27 How to Obtain the HUAWEI MediaPad user guide 27 How do I power MediaPad on 27 I have just received a MediaPad but it cannot be powered on What can I do 27 I use the power adapter to connect my MediaPad to a power source but the charging icon does...

Page 7: ...MediaPad FAQs_General_v3 0_2012_05 2012 07 31 HUAWEI Page 7 of 29 I cannot install an application on my MediaPad Why 28 ...

Page 8: ...en adopts developed the state of the art wide viewing angle LCD panel technology and supports up to five point touches Can I adjust the display resolution Yes You can set the display resolution to either SD or HD compatible mode Considering icons are smaller in HD mode and some users may not be used to it the screen is set to SD mode by default Why do we have the HD mode HUAWEI MediaPad is the fir...

Page 9: ...ort MediaPad uses a standard 5 V 2 A power adapter and is charged using the dedicated charging port Usually it takes 2 5 to 3 5 hours to charge Charging your MediaPad through a USB port is not recommended because the USB 2 0 port s maximum charging current is only 500 mA which is too low and will result in a much longer time to charge your MediaPad Why is the micro USB port not designed to be used...

Page 10: ...ns Installed applications downloaded files and temporary data generated when using applications are saved to the 5 8 GB space Can I install applications from a microSD card on my MediaPad Yes To install an application from the microSD card access the microSD card from your MediaPad touch the application you want to install and follow the onscreen instructions to complete the installation After ins...

Page 11: ... MediaPad to the PC I use a USB cable to connect my MediaPad to a PC and the PC prompts me to install a driver Why How can I synchronize my MediaPad with a PC MTP is required to synchronize MediaPad with a PC but Windows XP or earlier does not provide the MTP driver Therefore if the PC runs Windows XP or earlier you must first install Windows Media Player 11 to synchronize data with your MediaPad ...

Page 12: ...ses MTP and does not support the USB Mass Storage mode With a PC running Windows 7 or later you can find MediaPad as a storage device but with a PC running Windows XP or earlier You must install Windows Media Player 11 and the USB driver if you are connecting your MediaPad to the PC for the first time With MTP you can access files stored on your MediaPad from the PC Ports Sensors What ports does M...

Page 13: ... Does MediaPad support microSD card hot swapping Yes but to avoid damaging the microSD card physically do not frequently insert and remove it Can MediaPad function as a USB host Can MediaPad work with an external USB flash drive Yes to both MediaPad can function as a USB host and can connect to a USB flash drive mouse or keyboard using an OTG cable Can I connect a mass capacity hard disk and print...

Page 14: ...h USB keyboards and mice connected using an OTG cable You can also use a Bluetooth keyboard or mouse not provided with MediaPad I cannot connect a USB flash drive mouse keyboard to MediaPad using the provided USB cable Why The USB port on MediaPad is a USB OTG port that can works as either a USB host or a USB client The USB cable came with MediaPad is a USB client cable which is used to synchroniz...

Page 15: ... operating system With more elegant user interfaces the Android 3 x operating systems are dedicated for large screen devices tablets and focus more on content interaction Can I upgrade MediaPad to Android 4 0 Ice Cream Sandwich Yes Wireless Network Connection Can I use MediaPad as a Wi Fi hotspot Yes To do so go to Settings Wireless Network Tethering portable hotspot Not available in the Wi Fi Onl...

Page 16: ...ia Bluetooth This is a restriction by the Android system it runs You can manage to send apk files via Bluetooth as follows Change the filename extension for example change it to mp3 and send it via Bluetooth On the device that has received the file change the filename extension back to apk Can I use GPS services without network connections Yes However as the pre installed navigation application is...

Page 17: ... Google Bookmarks Can I read offline using the browser This is not supported by Android 3 2 but Android 4 0 Ice Cream Sandwich Email How can I use the Email application How do I configure it The email settings involve the account type you want and your service provider You can find configuration parameters in the webpage or help information provided by your email service provider then use the para...

Page 18: ...dars but not emails from Microsoft Outlook You can set up the email account and download emails from the Internet Multimedia Does MediaPad support SRS Yes SRS is a patent audio technology that produces stereo and bass sound effects I downloaded an HD video but it cannot play on MediaPad Why MediaPad supports common video formats such as RM RV RMVB ASF WMV AVI MKV MPG MP4 3GP MOV FLV WEBM but param...

Page 19: ...o watch videos online 2 Use your web browser to visit the website and watch videos online When I am watching online videos sometimes the online video player is unexpectedly terminated What can I do This is probably because the online video player is not compatible with your MediaPad s operating system Android 3 2 Honeycomb varies greatly from Android 2 3 Gingerbread in many perspectives including ...

Page 20: ...iaPad How do I use the flashlight and auto focus MediaPad does not have a flashlight You can have it automatically focus by pressing the holding the shutter button Can I tag location data to my photos Yes To add location tags to photos go to GPS Services choose Settings Location security Enable GPS services then launch the camera and go to Camera settings and select Camera storage information What...

Page 21: ...touch Send Can I make phone calls using MediaPad Android 3 2 Honeycomb does not provide a function to make calls but you can download and install applications from Hispace to make phone calls Note As determined by operators rate plans most systems do not support voice calls even with calling applications installed With the universal MediaPad version calling is supported Calling is not a default fu...

Page 22: ...ad is pre installed with the Yozo Office package which allows you to view and edit Word Excel and PowerPoint files You can also download and install other third party Office applications Does MediaPad support Adobe Flash Player Yes You can use Adobe Flash Player 10 3 with your MediaPad which you can download from the Android Market Does MediaPad support DLNA Yes You can download DLNA applications ...

Page 23: ...ard to your MediaPad and access the Internet ensure that the SIM card can be used to access the Internet To download calling and messaging applications from Hispace 1 Open Hispace 2 Select Agree on End User Software Usage Agreement 3 On the Hispace home page enter Huawei MediaPad Phone case sensitive in the search field then touch the search icon 4 From the search result list select the desired ap...

Page 24: ...e with MediaPad Cloud Drive is a data storage center that allows you to use a storage space of 16 GB for free Your free storage space can be expanded to up to 160 GB Using Cloud Drive you can conveniently upload and download files and share them with your friends by simply touching one button To use Cloud Drive on your MediaPad 1 Ensure that your MediaPad is connected to the Internet 2 Open the Cl...

Page 25: ...a microSD card restore data from a microSD card back up quickly back up regularly back up applications or cloud backup 2 In addition to files stored on your MediaPad you can also back up your contacts call logs and customization settings such as the Home screen and applications 3 To use the cloud backup service sign in to your Cloud account then back up data from your MediaPad to the Cloud server ...

Page 26: ...tually achieved in eight major regions all over the world If you are in an area without HOTA servers you may need to upgrade your MediaPad using an international server As a result of the restriction of bandwidth and ports the downloading speed is low You can choose either HOTA or GOTA or both If you choose both HOTA and GOTA you will need to determine which to use for deployment the first time yo...

Page 27: ... adapter to connect my MediaPad to a power source but the charging icon does not appear MediaPad cannot be powered on What can I do MediaPad s system may be unstable when the battery level is extremely low You can try connecting you MediaPad to a power outlet press and hold the Power button for 10 seconds then for another 2 seconds to power it on My MediaPad crashes What can I do Press and hold th...

Page 28: ...lt in MTP driver MediaPad can be recognized once it is connected However MediaPad s MTP switch is set to off by default Turn on the MTP switch before connecting MediaPad to the PC To do so touch the MTP icon in the lower right corner of the screen to enter the control screen When I connect my MediaPad to a PC running Windows XP for the first time the driver fails to be installed What can I do Conn...

Page 29: ...nloaded from the Android Market you need to set MediaPad to allow installation from unknown sources To do so go to Settings Application Unknown sources then select to allow installation of applications from sources other than the Android Market 2 If you still cannot install the application check whether the application is damaged or incompatible with the operating system ...

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