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Huawei MediaPad M1 8.0, Faqs

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Huawei MediaPad M1 8.0 Faqs Download Page 28

 

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Huawei Proprietary and Confidential                   

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Summary of Contents for MediaPad M1 8.0

Page 1: ...HUAWEI MediaPad M1 8 0 FAQs Issue 01 Date 20140426 ...

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Page 3: ...er USB charging and data cable Optional accessories are the cover protective film USB cable to Ethernet port microUSB USB OTG cable in car charger Headset USB cable and power supply output cable 1 3 What headsets are compatible with my HUAWEI MediaPad M1 8 0 Your HUAWEI MediaPad M1 8 0 provides a 3 5 mm headset jack which is compatible with TRRS headsets with left and right audio outputs and micro...

Page 4: ...tible with my HUAWEI MediaPad M1 8 0 Your HUAWEI MediaPad M1 8 0 is Bluetooth v4 0 certified and meets Bluetooth compatibility specifications Headsets that have passed the Bluetooth SIG certification tests are recommended You can visit https www bluetooth org tpg listings cfm to check whether the headset you purchased has passed the SIG certification ...

Page 5: ...Google compatibility test on your HUAWEI MediaPad M1 8 0 the system may be unstable or even crash It is recommended that you download applications only from the Play Store If your HUAWEI MediaPad M1 8 0 is experiencing frequent crashes perform a hard restart by pressing and holding the power button for about 13 seconds 2 2 How do I check the software version of my HUAWEI MediaPad M1 8 0 On the hom...

Page 6: ...2 1BSystem and update 2 2 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue ...

Page 7: ... my HUAWEI MediaPad M1 8 0 online If yes how Yes On the home screen touch Settings Updates System updates Online updates to check for updates If updates are available follow the onscreen instructions to update your HUAWEI MediaPad M1 8 0 online 2 4 Can I update my HUAWEI MediaPad M1 8 0 using a microSD card If yes how Yes ...

Page 8: ...aPad M1 8 0 Copy the dload folder in the update package to the root directory of your microSD card On the home screen touch Settings Updates System updates Local updates Your HUAWEI MediaPad M1 8 0 will then detect the update package and start the update The update progress and result are shown on the screen 2 5 Will data be erased if I update my HUAWEI MediaPad M1 8 0 Updating your HUAWEI MediaPa...

Page 9: ...d inserted the online update button will be grayed out and you will not be able to update To address this issue perform either of the following On the home screen touch Settings Security Encrypt tablet and check whether your HUAWEI MediaPad M1 8 0 is encrypted If your HUAWEI MediaPad M1 8 0 is encrypted restore it to its factory settings Insert a non encrypted microSD card to update your HUAWEI Me...

Page 10: ...2 1BSystem and update 2 6 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue ...

Page 11: ...while before attempting to power it on 2 10 Why doesn t my charging icon appear when I charge my HUAWEI MediaPad M1 8 0 while it is off Your HUAWEI MediaPad M1 8 0 s system may be unstable when the battery level is extremely low Charge your HUAWEI MediaPad M1 8 0 for a few minutes and check again When being charged the charging indicator on the top of your HUAWEI MediaPad M1 8 0 turns on 2 11 How ...

Page 12: ...2 1BSystem and update 2 8 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue 3 Follow the onscreen instructions to set the date and time ...

Page 13: ... Co Ltd 3 1 3 Mobile network and Wi Fi 3 1 Can I use my HUAWEI MediaPad M1 8 0 as a Wi Fi hotspot Yes if your particular model supports mobile data To use your HUAWEI MediaPad M1 8 0 as a Wi Fi hotspot 1 On the home screen touch Settings 2 Under WIRELESS NETWORKS touch More Tethering portable hotspot ...

Page 14: ...3 2BMobile network and Wi Fi 3 2 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue 3 Select Portable Wi Fi hotspot to turn on Wi Fi hotspot ...

Page 15: ...ue Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 3 3 4 Touch Portable Wi Fi hotspot settings and follow the onscreen instructions to set the required information such as your Wi Fi network name and password ...

Page 16: ...pot settings are configured other Wi Fi enabled devices can search for and connect to the Wi Fi hotspot provided by your HUAWEI MediaPad M1 8 0 3 2 Does my HUAWEI MediaPad M1 8 0 support Wi Fi Direct Yes To use Wi Fi Direct 1 On the home screen touch Settings Wi Fi 2 Touch the button next to Wi Fi or drag it to to turn on Wi Fi ...

Page 17: ... files with each other without manual configuration This policy may not apply to non Huawei devices 3 3 Why can t my HUAWEI MediaPad M1 8 0 connect to a Wi Fi network Make sure your HUAWEI MediaPad M1 8 0 is in a place with good reception and you have entered the correct casings for the password Also check and make sure the router is functioning properly 3 4 Why does the Wi Fi connection disappear...

Page 18: ... are no Wi Fi networks available 3 6 Why can t I find any Wi Fi networks after Wi Fi is turned on Try the following Restart the Wi Fi hotspot device such as your wireless router Turn off Wi Fi on your HUAWEI MediaPad M1 8 0 and turn it back on Then search for Wi Fi networks again Restart your HUAWEI MediaPad M1 8 0 If the problem persists make sure MAC address filtering is disabled on your wireles...

Page 19: ...3 2BMobile network and Wi Fi Issue Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 3 7 4 Touch Keep Wi Fi on during sleep and select Always ...

Page 20: ...onfidential Copyright Huawei Technologies Co Ltd Issue 3 8 Does the mobile data connection terminate after my HUAWEI MediaPad M1 8 0 enters sleep mode Yes To keep your mobile data connection always connected 1 On the home screen touch Settings Mobile networks ...

Page 21: ...3 2BMobile network and Wi Fi Issue Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 3 9 2 Select Data service ...

Page 22: ...3 2BMobile network and Wi Fi 3 10 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue ...

Page 23: ... customized or other preinstalled applications Preinstalled system applications cannot be uninstalled Whether carrier customized applications can be uninstalled depends on your carrier On the home screen touch and hold the application you want to uninstall and drag it to 4 3 What is the browser version of my HUAWEI MediaPad M1 8 0 The Android 4 2 browser is the default browser You can download and...

Page 24: ...4 3BApplications 4 2 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue On the home screen touch Browser New incognito tab to create an incognito tab ...

Page 25: ... incognito tab are not recorded in the browsing history or search history on your HUAWEI MediaPad M1 8 0 but files downloaded or bookmarks created from the incognito tab are saved 4 6 Can I search for content on a web page Yes On the browser screen touch Find on page and follow the onscreen instructions to start searching ...

Page 26: ...4 3BApplications 4 4 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue ...

Page 27: ...devices Yes Log in to your Google account and then you can use the native browser to synchronize your bookmarks with Google Bookmarks 4 8 Does my browser support offline reading Yes The native Browser on your HUAWEI MediaPad M1 8 0 supports offline reading 1 On the home screen touch Browser open the page you want to save for offline reading and touch Save for offline reading ...

Page 28: ...oprietary and Confidential Copyright Huawei Technologies Co Ltd Issue 2 When you are disconnected from the Internet perform either of the following steps to read offline using the browser On the home screen touch Browser Saved pages ...

Page 29: ...ttings Privacy security and follow the onscreen instructions 4 10 How do I prevent some third party applications from running at system startup On the Settings screen touch Startup manager and clear the check box next to an application to prevent it from running at system startup 4 11 How do I close background applications On the Settings screen touch Manage apps Under Running select the applicati...

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Page 31: ...ei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 5 1 5 Calls and contacts 5 1 Does my HUAWEI MediaPad M1 8 0 support video chats Yes You can use third party applications such as Hangouts and Skype for video chats ...

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Page 33: ...mailing and texting 6 1 How do I send messages to multiple recipients 1 On the home screen touch Messaging 2 Perform either step below to add recipients In the To field enter your contacts phone numbers and separate them with a semicolon Touch to the right of the To field and select the contacts to whom you want to send the message ...

Page 34: ...6 5BMessaging emailing and texting 6 2 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue 3 Touch Type message to write the message 4 Touch Send to send the message ...

Page 35: ...e Is there any restriction on the attachment size When writing a message touch select an attachment type and follow the onscreen instructions to add the attachment Attachments to a multimedia message cannot exceed 300 KB Any image that is too large is automatically compressed before being attached to the message As a result the resolution of the image will decrease ...

Page 36: ... an email account touch Email Settings Add account and follow the onscreen instructions For details about your email account settings contact your email service provider 6 4 How do I attach files to an email Is there any restriction on the attachment size When writing an email touch to add an attachment The size of a single attachment must not exceed 5 MB Different email servers support different ...

Page 37: ... Text plain text vCalendar and vCard Image JPEG GIF BMP WBMP PNG and TIFF Audio MP3 WMA FLAC WAV OGG MIDI and 3GP Video MP4 3GP 3G2 RM RMVB TS MOV AVI MKV and FLV 6 6 How often does my inbox refresh Will I be informed of new emails When configuring the Email application for the first time you will be asked to set how often the inbox refreshes To view or modify the refresh interval 1 On the home sc...

Page 38: ...6 5BMessaging emailing and texting 6 6 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue 2 Touch an email account and choose Sync schedule ...

Page 39: ...cted when the inbox refreshes your HUAWEI MediaPad M1 8 0 will display a new email icon in the status bar 6 7 After I connect my HUAWEI MediaPad M1 8 0 to a computer can I synchronize emails from Microsoft Outlook on the computer to my HUAWEI MediaPad M1 8 0 No You can synchronize contacts and calendars but not emails from Microsoft Outlook ...

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Page 41: ...tion to change the default save location of your photos and videos If the preferred location is set to the microSD card you can view your photos and videos under File Manager Local SD card DCIM Camera If the preferred location is set to the internal storage you can view your photos and videos under File Manager Local Internal DCIM Camera 7 2 Can I disable the camera shutter sound No 7 3 Can I tag ...

Page 42: ...7 6BCamera music and video 7 2 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue 3 On the home screen touch Camera Others and select GPS tag ...

Page 43: ...aPad M1 8 0 does not support the file format Supported image formats include PNG GIF JPG and BMP Supported video and audio formats include MP3 WAV OGG MID AMR MP4 and 3GP For files in other formats you may need to use third party applications The file is corrupted Download another copy of the file and try opening it again The file is copyright protected Obtain a non copyright protected version of ...

Page 44: ...ic and video 7 4 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue In rare instances an unknown error may have occurred Restart the applications in question or your HUAWEI MediaPad M1 8 0 ...

Page 45: ...pport Adobe Flash Player or the flash player you have installed may not support the video format You can try another browser or update your flash player 7 8 Why is the online video player unexpectedly terminated when I m watching online videos Possible causes are as follows Your network connection is not working properly Make sure you have Internet access or restart your HUAWEI MediaPad M1 8 0 The...

Page 46: ...7 6BCamera music and video 7 6 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue ...

Page 47: ...ave location of the clip 7 11 When I play music or videos on my HUAWEI MediaPad M1 8 0 will the playback continue if the screen turns off Video playback is paused when the screen of your HUAWEI MediaPad M1 8 0 turns off After the screen is turned back on you can resume to watch the video from where it is paused Audio continues to play even when the screen of your HUAWEI MediaPad M1 8 0 turns off 7...

Page 48: ... your network connection is experiencing any lag or slowdowns or restart your HUAWEI MediaPad M1 8 0 Your HUAWEI MediaPad M1 8 0 is running out of storage space Clear the cache or unwanted files to free up some storage space The online music or video website server is busy Try another website or wait for while and try again ...

Page 49: ...onize data between them When you connect your HUAWEI MediaPad M1 8 0 to the PC using a USB cable for the first time and you are prompted to install a driver follow the onscreen instructions to install it From the dialog displayed on your HUAWEI MediaPad M1 8 0 select one of the following connection modes Device file manager MTP In this mode you can access files on your HUAWEI MediaPad M1 8 0 inclu...

Page 50: ...hy does the MTP drive installation fail after I connect my HUAWEI MediaPad M1 8 0 to a computer The MTP drive must be used in conjunction with Windows Media Player 11 or later Make sure Windows Media Player 11 or later is installed on the computer before you install the MTP drive Then perform the following steps 1 Connect your HUAWEI MediaPad M1 8 0 to a computer using a USB cable 2 On the screen ...

Page 51: ...d 8 3 8 6 Why can t my HUAWEI MediaPad M1 8 0 be detected by other Bluetooth devices Possible causes are as follows Your HUAWEI MediaPad M1 8 0 is not visible to other Bluetooth devices Go to the Bluetooth settings screen and touch the name of your HUAWEI MediaPad M1 8 0 to make it visible to other Bluetooth devices ...

Page 52: ...8 7BDevice connection and data sharing 8 4 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue ...

Page 53: ...e Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 8 5 The Bluetooth visibility has timed out On the Bluetooth settings screen touch Visibility timeout and select a period to reset your HUAWEI MediaPad M1 8 0 s visibility ...

Page 54: ...apk file you want to share From the displayed File options dialog box touch Share Bluetooth 8 9 Why can t I transfer files to another Bluetooth device that I ve already paired with Possible reasons are as follows The other Bluetooth device has not responded to your file transfer request in time The other Bluetooth device does not support the format of the file you are trying to send The distance b...

Page 55: ...pyright Huawei Technologies Co Ltd 9 1 9 Storage and file manager 9 1 How do I change the default storage location on my HUAWEI MediaPad M1 8 0 On the home screen touch Settings Storage Default storage location From the displayed option menu touch SD card or Internal storage ...

Page 56: ...led applications downloaded files and temporary data generated by applications 9 3 How do I view the available storage space in my internal storage and microSD card Touch Settings Storage to view the storage details 9 4 How do I find my downloaded applications Your installed applications downloaded files and temporary data generated by applications are saved to the default storage location of your...

Page 57: ...orage to a microSD card Yes By default third party applications are installed to your HUAWEI MediaPad M1 8 0 s internal storage If your HUAWEI MediaPad M1 8 0 has a microSD card inserted On the Settings screen touch Manage apps select the applications you want to move to the microSD card and touch Move to SD card Note that some applications may not be able to be moved ...

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Page 59: ...y does it take a long time to obtain my HUAWEI MediaPad M1 8 0 s location information If you are locating your HUAWEI MediaPad M1 8 0 via Wi Fi make sure the Wi Fi connection is working properly If you are locating your HUAWEI MediaPad M1 8 0 using GPS place your HUAWEI MediaPad M1 8 0 in an open area free from obstructions such as walls ...

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Page 61: ...vice vendor Restoring factory settings erases all your user data Back up important data before you restore factory settings 11 2 How do I take a screenshot Press the power and volume down buttons simultaneously to take a screenshot A screenshot is then saved to Gallery 11 3 How do I enable or disable auto rotate screen Use either of the following methods Flick down from the notification bar to dis...

Page 62: ...11 10BScreen and display 11 2 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue ...

Page 63: ...0BScreen and display Issue Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 11 3 On the home screen touch Settings Accessibility and select or clear the Auto rotate screen check box ...

Page 64: ...owing Free up the system memory Touch Then touch to free up the system memory Restoring factory settings On the home screen touch Settings backup reset Then follow the onscreen instructions to restore factory settings Update your HUAWEI MediaPad M1 8 0 On the home screen touch Settings Updates Then follow the onscreen instructions to update your HUAWEI MediaPad M1 8 0 If the problem persists conta...

Page 65: ...2 1 How long does it take to fully charge my HUAWEI MediaPad M1 8 0 If you use the original power adapter it takes about 3 5 hours to fully charge your HUAWEI MediaPad M1 8 0 12 2 What is the biggest capacity microSD card supported by my HUAWEI MediaPad M1 8 0 Your HUAWEI MediaPad M1 8 0 supports microSD cards up to 32 GB ...

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Page 67: ...e battery power Enable power saving mode On the home screen touch Settings Power saving Then select the Endurance check box Turn off the screen when your HUAWEI MediaPad M1 8 0 is not in use Set the screen timeout period to a small value On the home screen touch Settings Display Sleep to select a short screen timeout period ...

Page 68: ...nd Confidential Copyright Huawei Technologies Co Ltd Issue Lower the screen brightness On the home screen touch Settings Brightness and drag the slider to lower the screen brightness Use a headset instead of the speaker for calls and music ...

Page 69: ...13 12BOthers Issue Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 13 3 Turn off Bluetooth when you do not need it ...

Page 70: ...13 12BOthers 13 4 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd Issue Turn off Wi Fi when you do not need it ...

Page 71: ...13 12BOthers Issue Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 13 5 Turn off GPS when you do not need it ...

Page 72: ...13 2 How do I calibrate the compass Download and install a Compass application and use its calibration function for more accurate navigation and direction pointing 13 3 How do I download the HUAWEI MediaPad M1 8 0 s User Guide Visit http consumer huawei com en and search for HUAWEI MediaPad M1 8 0 ...

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