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Appendix

About This Chapter

13.1 Troubleshooting

This section describes the most common faults, possible causes, and troubleshooting
procedures.

13.2 Downloading and Installing a Root Certificate

If browser displays a security warning

There is a problem with this website's security

certificate

, download and install the root certificate.

IPC6122-P
Configuration Guide

13 Appendix

Issue 02 (2016-04-06)

Huawei Proprietary and Confidential

Summary of Contents for IPC6122-P

Page 1: ...IPC6122 P Configuration Guide Issue 02 Date 2016 04 06 HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ... be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject to change without notice Every effort has been made in the preparation of this document to ens...

Page 3: ...Selecting a Stream Package 21 3 6 Selecting an ISP Package 23 3 7 Replacing the Certificate 24 4 Live Video Viewing 26 5 PTZ Control 28 6 Setting Video Parameters 30 6 1 Setting Video and Audio Stream Parameters 31 6 1 1 Setting Video Stream Parameters 31 6 1 2 Setting Audio Stream Parameters 35 6 2 Configuring a Stream Package 36 6 3 Setting ISP Parameters 38 6 4 Setting ROI Parameters 42 6 5 Set...

Page 4: ... Input and Output Parameters 71 10 2 Setting Temperature Alarm Parameters 72 10 3 Setting Alarm Deployment Policy Parameters 72 10 4 Setting Alarm Linkage Policy Parameters 74 11 Querying Logs 76 12 Managing the System 78 12 1 Managing Users 79 12 1 1 Adding a User 79 12 1 2 Changing the User Password 80 12 1 3 Changing the Maximum Number of Multipoint Logins 81 12 1 4 Deleting a User 81 12 1 5 Co...

Page 5: ...e Korean Version In The Window Operating System Of The Chinese Version 101 13 1 17 Cannot Enter Time In The Input Box For Setting Time On Web Pages 102 13 1 18 The Page Cannot Switch Automatically When The Default Setting Is Restored If The IPC Uses The HTTP Protocol 102 13 1 19 The Player Control Fails To Install After Upgrading Successfully On Windows 8 of 64 bit Operating System 102 13 1 20 Inf...

Page 6: ...u can log in to the IPC web client using a web browser Internet Explorer 8 is used here as an example 1 2 Logging Out of the Web Client You can log out of the IPC web client using a web browser IPC6122 P Configuration Guide 1 Login and Logout Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 1 ...

Page 7: ...talled is on the same network segment as the IPC l To ensure proper video effect set the screen resolution to a value ranging from 1024 x 768 to 1920 x 1200 l Use the administrator account to log in to the operating system to avoid control installation failure If the control fails to be installed you cannot view live video l You have set your Internet Explorer browser at your first login For detai...

Page 8: ...s used to access the IPC 1 Choose Tools Internet Options The Internet Options dialog box is displayed 2 Click the Advanced tab 3 Select Use TLS 1 0 or Use TLS 1 1 4 Click OK Set Use Pop up Blocker to Disable 1 Choose Tools Internet Options The Internet Options dialog box is displayed 2 Click the Security tab 3 Click Internet 4 Click Custom level The Security Settings Internet Zone dialog box is di...

Page 9: ... on the video surveillance platform Step 2 Enter the user name and password NOTE l The default user name is admin and the default password is HuaWei123 l You can change the Graphical User Interface GUI language on the login page l By default if you entered incorrect passwords for five consecutive times your account will be locked for five minutes To change the maximum number of consecutive incorre...

Page 10: ...r more than 10 minutes the system automatically logs you out l To view the IPC Online Help click in the upper right corner of the main page End 1 2 Logging Out of the Web Client You can log out of the IPC web client using a web browser Procedure Step 1 Click Logout in the upper right corner of the main page A confirm dialog box is displayed Step 2 Click OK The login page is displayed End IPC6122 P...

Page 11: ...main page Figure 2 1 Main page Table 2 1 Main page description No Name Description 1 Menu bar Includes Preview Settings Logs Device model SW V Software Vision Current user Change password Logout and IPC Online Help menus 2 Control panel Enables you to control the IPC including controlling PTZ rotation directions and speeds invoking a preset position and enabling or disabling a tour track IPC6122 P...

Page 12: ...he current bit rate This bit rate is the bit rate of the encoded data stream but not the transmission bit rate The transmission bit rate is 5 higher than the current bit rate Table 2 2 Operation description Task Description Control PTZ rotation directions and speeds and adjust the aperture and focal length Invoke a preset position Start or stop a tour track IPC6122 P Configuration Guide 2 IPC Web ...

Page 13: ...ss hue saturation contrast and sharpness NOTE To restore default ISP values click IPC6122 P Configuration Guide 2 IPC Web Page Introduction Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 8 ...

Page 14: ...at text is displayed 3 4 Setting Time Parameters You can set the time zone and calibrate the camera time You can directly set the camera time or set Network Time Protocol NTP parameters to time synchronize the camera with the NTP server in the network 3 5 Selecting a Stream Package A stream package is a collection of predefined configurations of video and audio stream parameters By configuring and...

Page 15: ...escription Parameter Description Ways to obtain IP Method of obtaining the IP address NOTE l If a Dynamic Host Configuration Protocol DHCP server is configured for the current network and the IPC automatically obtains its IP address from the DHCP server the system will automatically set the IP address subnet mask gateway IP address and Domain Name Server DNS l After the IPC automatically obtains i...

Page 16: ...ending on protocols IPCs can connect to the video surveillance platform successfully only when parameter setting is completed both on the video surveillance platform and IPCs l This section describes how to set parameters on IPCs For details about how to set parameters on the video surveillance platform see the corresponding documentation of the platform 3 2 1 Setting Parameters for an SDK based C...

Page 17: ...ferentially connects to the platform of the first IP address When the connection fails or interrupts the IPC connects to the platform of the second IP address When the connection to the first platform recovers the IPC will connect to the first platform only after disconnecting from the second platform Platform IP IP address of the video surveillance platform server Port number Port number of the v...

Page 18: ...latform you need to set the GB T 28181 parameters Context To connect the IPC to the video surveillance platform using the GB T 28181 protocol set the connection parameters on the video surveillance platform and then on the IPC to avoid connection failure Procedure Step 1 Choose Settings System Configuration Platform Connection Parameters The page for setting platform connection parameters is displ...

Page 19: ...nique IPC ID NOTICE The value of this parameter must be the same as the device ID the code of the IVS platform the parameter name is Code configured on the video surveillance platform If they are different the IPC will fail to connect to the video surveillance platform Server code GB T 28181 server code User defined the value consists of 20 digits IPC6122 P Configuration Guide 3 Setting Basic Para...

Page 20: ... to 20 characters and contain at least two types of the following digits letters and special characters Step 4 Click Save End 3 2 3 Setting Parameters for an ONVIF based Connection When the ONVIF protocol is used when connecting IPCs to the platform you need to set the ONVIF parameters Context If the ONVIF protocol is used when you set connection parameters on the platform the corresponding port n...

Page 21: ...in and the default password is HuaWei123 To improve security the password must consist of 8 to 20 characters and contain at least two types of the following uppercase lowercase digits and special characters 2 Click Save To Configure the ONVIF Media Stream NOTE l Select a proper stream type based on the decoder requirements For example when eSpace DEC6001 E is used to decode video streams you must ...

Page 22: ...otocol will increase the risk of unauthorized access and information disclosure l It is recommended that you use more secure access protocols such as ONVIF or HWSDK l If the GENETEC protocol is used for access it is recommended that the IP filtering function be used to conduct whitelist authentication on the IP address of the access party reducing the risk of being attacked l If the GENETEC protoc...

Page 23: ... contain at least two types of the following uppercase lowercase digits and special characters 2 Click Save To Enable the Keep Alive Function of GENETEC Media Streams Select Enable in the Media stream keep alive switch area With the keep alive function enabled for GENETEC media streams the IPC stops sending media streams if it does not receive keep alive packets sent by the video surveillance plat...

Page 24: ...ther characters visible on the standard US keyboard l When you set the IPC to the corridor mode only 15 characters can be displayed for 720P D1_N and CIF_N and only 18 characters for D1_P and CIF_P l A maximum of 6 OSD text items are supported l You can view the text display effect in the preview area and adjust the text position on the screen l OSD text 5 6 and Mosaic are mutually exclusive OSD a...

Page 25: ...background transparency effects in the Example area Step 3 Click Save End 3 4 Setting Time Parameters You can set the time zone and calibrate the camera time You can directly set the camera time or set Network Time Protocol NTP parameters to time synchronize the camera with the NTP server in the network NOTICE Change the camera time when the camera is not recording video If you change the camera t...

Page 26: ...e date and time and click OK The system returns to the time setting page NOTE To time synchronize the camera with the PC click Today NTP 1 Select NTP 2 Set the NTP server IP address or domain name as prompted and set the interval for time synchronizing the camera with the NTP server Step 4 Click Save End 3 5 Selecting a Stream Package A stream package is a collection of predefined configurations o...

Page 27: ...ge provides video images of the best quality but consumes more network resources This package applies to the dedicated video surveillance network with sufficient bandwidth at least 12 Mbit s bandwidth for each IPC Balanced The balanced package reduces the number of data streams for transmission and ensures image quality This package conserves the bandwidth and applies to most surveillance scenario...

Page 28: ...ices have small screens low bandwidth and weak decoding capabilities Step 3 Click Save End 3 6 Selecting an ISP Package By configuring and invoking an ISP package you can quickly utilize configurations of the ISP package Procedure Step 1 Choose Settings Basic Configuration ISP Package The ISP Package page is displayed as shown in Figure 3 9 Figure 3 9 ISP Package page NOTE You can click Restore de...

Page 29: ...Save End 3 7 Replacing the Certificate You can manage the certificate of an IPC Context Users are advised to use their own certificates to ensure security NOTE Method for obtaining the private certificate Purchase it from an authoritative third party certification organization or establish a CA server Procedure Step 1 Choose Settings System Configuration Configuration Management The Configuration ...

Page 30: ... Enter the private key in the displayed dialog box 3 Click Upload to upload the certificate NOTE l If you click Restore Certificate the system displays a dialog box asking you whether to restore the certificate to factory defaults l Only certificate files in pem format can be imported Key file pem The key file contains the certificate key End IPC6122 P Configuration Guide 3 Setting Basic Parameter...

Page 31: ...n 16 9 and 4 3 Capture live video images The snapshots are stored in the directory in the path configured in Path for saving live snapshots of local parameters The directory is named by the camera IP address The snapshot is named in the format of YYYY MM DD_HH MM SS MSMS for example 2014 03 28_09 59 36 98 For details about how to configure Path for saving live snapshots see 12 5 Setting Local Para...

Page 32: ...tails about how to configure Path for saving video see 12 5 Setting Local Parameters The button blinks during the local recording NOTE You need to run the web browser as the administrator The local recording will stop in one of the following scenarios l Users manually stop the local recording l The recording times out l Users manually stop live video viewing l Users close the current browser IPC61...

Page 33: ...igate the PTZ in eight directions Click the camera will rotate to the home position Click to adjust the aperture Click to adjust the image definition Click to adjust the camera shooting range If you select the Continuous mode you can hold down the directional key to rotate the PTZ continuously or release the directional key to stop PTZ rotation At present the IPC supports only the Continuous mode ...

Page 34: ...e zoom adjusted speed in any of the following ways a larger value indicates a higher speed l Drag the slider l Click or l Enter a value in the text box The value ranges from 1 to 10 Set the start horizontal coordinate of the PTZ device to the coordinate of the current horizontal position where the PTZ device locates IPC6122 P Configuration Guide 5 PTZ Control Issue 02 2016 04 06 Huawei Proprietary...

Page 35: ...sing ISP parameters you can adjust video images to adapt to different surveillance scenarios 6 4 Setting ROI Parameters By setting a region of interest ROI you can set the ROI quality to differentiate the ROI from other image regions The ROI effect is prominent at a low bit rate 6 5 Setting Privacy Mask Parameters You can set a privacy mask area on the live video for privacy protection 6 6 Setting...

Page 36: ...960p The resolution of 960p is 1280 x 960 about 1 200 000 pixels 720p The resolution of 720p is 1280 x 720 about 900 000 pixels D1_PAL The resolution of D1_PAL is 720 x 576 about 400 000 pixels D1_NTSC The resolution of D1_NTSC is 720 x 480 about 350 000 pixels CIF_PAL The resolution of CIF_PAL is 352 x 288 about 100 000 pixels CIF_NTSC The resolution of CIF_NTSC is 352 x 240 about 84 000 pixels P...

Page 37: ...data transmission on low bandwidth networks NOTE The IPC currently supports dual stream output only Mirroring mode When the mirroring mode is enabled you can reverse video images The options are as follows l Close The mirroring mode is disabled l Horizontal reversion Video images can be reversed left to right l Vertical reversion Video images can be reversed upside down l All Video images can be r...

Page 38: ...s This protocol has a small compression ratio and requires large bandwidth to ensure the video quality This protocol is suitable for video editing NOTE l Before connecting cameras to a surveillance platform ensure that the surveillance platform supports coding protocols on cameras to properly play live video and record video If the surveillance platform does not support coding protocols on cameras...

Page 39: ...is complex or if the object moves quickly in an image frame loss may occur or live video may not be played smoothly Bit rate upper limit The parameter is available only when you set Bit rate type to Variable bit rate The bit rate range is associated with the resolution Frame rate The frame rate is the number of frames displayed in a second Increasing the frame rate improves the video quality but c...

Page 40: ...io format input port type and audio rate Procedure Step 1 Choose Channel Configuration Channel Configuration Video Audio Stream Parameters The Video Audio Stream Parameters page is displayed as shown in Figure 6 2 Figure 6 2 Video Audio Stream Parameters page Step 2 Set audio stream parameters on the right of the page For detailed parameter description see Table 6 3 IPC6122 P Configuration Guide 6...

Page 41: ...udio rate improves the audio quality but consumes more bandwidth Step 3 Click Save End 6 2 Configuring a Stream Package By configuring a stream package you can predefine several common video and audio stream parameters for quick invoking in the future Context A stream package is a template containing predefined configurations of video and audio streams For details about how to invoke a stream pack...

Page 42: ...s The stream package parameters include a stream package name and description as well as video and audio stream parameters Video stream parameter description describes video stream parameters and Audio stream parameter description describes audio stream parameters IPC6122 P Configuration Guide 6 Setting Video Parameters Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Techn...

Page 43: ...elete End 6 3 Setting ISP Parameters By setting Image Signal Processing ISP parameters you can adjust video images to adapt to different surveillance scenarios NOTICE ISP parameters are associated with each other Set the ISP parameters strictly based on the site requirements to prevent poor image quality or overexposure Step 1 Choose Settings Channel Configuration ISP Parameters The page for ISP P...

Page 44: ...ion conditions the AGC can be enhanced to improve image brightness However a high level of AGC will increase the image noise and degrade the image quality Set this parameter based on the site requirements l When Metering mode is set to Average metering in infrared light conditions over exposure will occur on the area with light in the foreground By setting this parameter this phenomenon can be eas...

Page 45: ...on This parameter is available only when you set Dynamic range compressor to Disable This parameter is available only when you set Backlight WDR light suppression to Backlight compensation Metering mode Various metering modes are provided to allow users to select the most appropriate one for use in a variety of lighting conditions The options are as follows l Center weighted average metering In th...

Page 46: ... blue and red fine tune offset values These values are integers ranging from 0 to 255 l When White balance mode is set to Manual you can drag the sliders or enter values in the spin boxes to adjust the blue and red intense tune offset values These values are integers ranging from 0 to 255 l It is recommended that you use the Auto mode Noise reduction switch Noise reduction level is available only ...

Page 47: ...iate the ROI from other image regions The ROI effect is prominent at a low bit rate Prerequisites The ROI function is available only when you set Coding protocol to H 264 Procedure Step 1 Choose Settings Channel Configuration ROI Parameters The ROI Parameters page is displayed as shown in Figure 6 6 Figure 6 6 ROI Parameters page Step 2 To enable ROI select Enable Step 3 Select a value from the Co...

Page 48: ...ncluding the OSD text in some parts outside the ROI area decreases Step 7 Click Save NOTE l To delete an ROI select the ROI on the live video image and click Delete l To delete all ROIs click Delete all End 6 5 Setting Privacy Mask Parameters You can set a privacy mask area on the live video for privacy protection Context NOTICE The device does not support privacy mask areas during PTZ rotation or...

Page 49: ...p 6 Go to the Preview page and check whether the location and size of the privacy mask area meet the requirements l If yes the configuration is complete l If no configure the privacy mask area again NOTE You can delete unnecessary privacy mask areas In the No area select the ID of the privacy mask area to delete and click Delete End 6 6 Setting Motion Detection Parameters An alarm is generated whe...

Page 50: ...which the system checks for new alarms The system then reports detected alarms to the surveillance platform NOTE l The MTU value is an integer ranging from 1 to 256 The default value of is 5 l Only one alarm is reported if an object keeps moving in the surveillance range of the camera within a single alarm check interval This is to avoid repeated alarms Sensitivity Indicates the sensitivity of mot...

Page 51: ...ction area on the live video image and click Delete l To delete all motion detection areas click Delete all End IPC6122 P Configuration Guide 6 Setting Video Parameters Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 46 ...

Page 52: ...ty and reliability of data stream transmission 7 4 Setting Bandwidth Adaptive Parameters With the bandwidth adaptive function enabled the IPC will use an appropriate bit rate that best suits the current network conditions to transfer video images This approach ensures the image quality 7 5 Setting 802 1X Parameters 802 1X is a network connection protocol used to authenticate devices connected to t...

Page 53: ...small MTU increases the system load When high consumption features such as SEC are enabled the CPU usage becomes high In this case do not set a small MTU Step 3 Click Save End 7 1 2 Setting QoS Parameters QoS is a network security mechanism for resolving network issues such as delay and congestion When the network is overloaded or congested QoS ensures that the packets of important services are no...

Page 54: ...ate limit parameter specifies the maximum number of packets that an IPC can receive per second defending IPC from network flood attacks Procedure Step 1 Choose Settings Network Configuration Network Parameters The page for Network Parameters is displayed Step 2 In the Against attacks parameters area set Received rate limit as shown in Figure 7 3 Figure 7 3 Against attacks parameters NOTE The value...

Page 55: ...ure 7 4 Figure 7 4 IP Filter page Step 2 To enable the IP filter function select Enable Step 3 Select an IP filter rule as required from the drop down list box The IP filter rule has two options Deny and Allow that is denying or allowing the access of IP data packets coming from a specified IP network segment port or using a specified protocol to the IPC Step 4 Click Add Step 5 Set IP address Subn...

Page 56: ...k bandwidth occupation and ensure the stability and reliability of data stream transmission Prerequisites Before configuring stream smoothing parameters make sure that you have set the Coding protocol parameter to H 264 on the Video Stream Parameters page NOTE Do not enable the self adaptive bandwidth function when the bit rate stream smoothing function is enabled Otherwise the bandwidth may be in...

Page 57: ...y when l Stream type is set to Primary stream l Coding protocol is set to H 264 l Bit rate type is set to Constant bit rate l The dynamic bit rate function is disabled NOTE Do not enable the bit rate stream smoothing function when the self adaptive bandwidth function is enabled Otherwise the bandwidth may be inaccurately calculated Procedure Step 1 Choose Settings Network Configuration Bandwidth A...

Page 58: ...tion protocol over LAN NOTE l Obtain specific parameter values from the network administrator l To improve security the password must consist of 8 to 20 characters and contain at least two types of the following digits letters and special characters Step 4 Click Save End 7 6 Setting SNMP Parameters By setting Simple Network Management Protocol SNMP parameters you can view and modify IPC configurat...

Page 59: ...rk Configuration SNMP Parameters The SNMP Parameters page is displayed as shown in Figure 7 9 Figure 7 9 SNMP Parameters page Step 2 Click Add in the SNMP v1 v2c Parameters area The page for setting interaction parameters is displayed as shown in Figure 7 10 Figure 7 10 Setting SNMP v1 v2c parameters Step 3 Set Community name Confirm name and Community property When Community property is set to Re...

Page 60: ...oose Settings Network Configuration SNMP Parameters The SNMP Parameters page is displayed as shown in Figure 7 11 Figure 7 11 SNMP Parameters page Step 2 Click Add in the SNMP trap area The page for setting SNMP event trap parameters is displayed as shown in Figure 7 12 Figure 7 12 Setting SNMP event trap parameters Step 3 Set parameters For detailed parameter description see Table 7 1 IPC6122 P C...

Page 61: ...n to v3 and Security level to Authentication or Authentication and privacy Protocol used for IPC authentication Authentication password This parameter is available only when you set Version to v3 and Security level to Authentication or Authentication and privacy Password used for IPC authentication NOTE It is recommended that the password meet the following conditions l The password consists of 8 ...

Page 62: ...alue of Privacy must be different from Authentication protocol Step 4 Click OK The SNMP Parameters page is displayed Step 5 Click Save End 7 6 3 Configuring SNMP v3 User Information When SNMP v3 is used the NMS visits the IPC using a user account in secure access mode Different user accounts have different access rights Context When SNMP v3 is used you can configure a maximum of three SNMP v3 user...

Page 63: ... IPC configurations l Authentication and privacy Users can view and modify IPC configurations Authentication protocol This parameter is available only when you set Security to Authentication or Authentication and privacy Protocol for user authentication Authentication password This parameter is available only when you set Security to Authentication or Authentication and privacy Password for user a...

Page 64: ...meet the following requirements l The key consists of 8 to 20 characters l The key contains at least two types of the following lowercase letters a to z uppercase letters A to Z digits 0 to 9 and special characters including the space character and the following _ l The key must be different from the user name or the reverse text of the user name l To improve security the value of Privacy must be ...

Page 65: ... position You can add modify and delete preset positions A maximum of 256 preset positions can be added for an IPC 8 3 Setting Tour Track Parameters You can set a tour track that consists of multiple preset positions After you enable the tour track the IPC shoots video along the tour track You can set a maximum of eight tour tracks A maximum of thirty two preset positions can be added to a single ...

Page 66: ...gured Procedure Step 1 Choose Settings PTZ Configuration PTZ Serial Port Parameters The PTZ Serial Port Parameters page is displayed as shown in Figure 8 1 Figure 8 1 PTZ Serial Port Parameters page Step 2 Set serial port parameters For detailed parameter description see Table 8 1 Table 8 1 Parameter description Parameter Description No ID of the serial port Baud rate Communication rate which must...

Page 67: ...is connected to an external PTZ and the PTZ has been configured Procedure Step 1 Choose Settings PTZ Configuration PTZ Serial Port Parameters The PTZ Serial Port Parameters page is displayed as shown in Figure 8 2 Figure 8 2 PTZ Serial Port Parameters page Step 2 Set transparent channel parameters NOTE The Enable in the transparent channel and Enable serial port in the PTZ parameters area cannot b...

Page 68: ...meters For detailed parameter description see Table 8 2 Before setting PTZ parameters on the IPC web client verify that the external PTZ is connected and configured NOTE l The PTZ parameters configured on the IPC must be the same as those configured on the external PTZ Otherwise the PTZ functionality may not work properly l The Enable in the transparent channel and Enable serial port in the PTZ pa...

Page 69: ...nnect the rain wiper to Boolean value output 1 and enable this function l You cannot enable this function if Boolean value output 1 connects to an alarm device l If this function is disabled the rain wiper button is unavailable Step 3 Click Save End 8 2 Setting Preset Position Parameters After a preset position is configured you can quickly rotate the IPC to the required position You can add modif...

Page 70: ...Add Preset is displayed Step 4 Select a preset number and enter a name for the preset position A preset name contains a maximum of 31 characters including Chinese characters letters digits and other characters visible on the keyboard NOTE A Chinese word occupies three characters in this Web page If you attempt to set the preset name to Chinese words the preset name can contain a maximum of 10 Chin...

Page 71: ...ocedure Step 1 Choose Settings PTZ Configuration Tour Track Parameters The Tour Track Parameters page is displayed as shown in Figure 8 5 Figure 8 5 Page for setting tour track parameters Step 2 Click Add The Create tour track page is displayed as shown in Figure 8 6 Figure 8 6 Adding a tour track Step 3 Set the tour track 1 Set Track name IPC6122 P Configuration Guide 8 Setting PTZ Control Parame...

Page 72: ...from a previous preset to the specified preset In this case reset Dwell duration s 4 Click OK The Create tour track page is displayed 5 Add more preset positions by following the preceding steps Step 4 Click Save The tour track is successfully added NOTE l To enable a tour track select the tour track and click Running l To disable a tour track that is running select the tour track and click Stop l...

Page 73: ...ettings Intelligent Analysis Video Block Detection The Video Block Detection page is displayed as shown in Figure 9 1 Figure 9 1 Video Block Detection tab page Step 2 Select Enable Step 3 Set parameters For detailed parameter description see Table 9 1 IPC6122 P Configuration Guide 9 Configuring the Video Block Detection Function Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Hua...

Page 74: ...this case lens block alarms can be triggered more easily NOTE l Sensitivity 1 An alarm is generated when the block area ratio is about 95 l Sensitivity 2 An alarm is generated when the block area ratio is about 90 l Sensitivity 3 An alarm is generated when the block area ratio is about 85 l Sensitivity 4 An alarm is generated when the block area ratio is about 80 l Sensitivity 5 An alarm is genera...

Page 75: ...ic range 15 C to 55 C a temperature alarm is generated 10 3 Setting Alarm Deployment Policy Parameters You can specify an alarm deployment policy for the IPC that is specify a time segment for receiving specified alarms If the IPC is not configured with any alarm deployment policy no alarm is generated 10 4 Setting Alarm Linkage Policy Parameters When an exception such as lens block occurs the sys...

Page 76: ...ether to enable the alarm input function Name User defined device name Type Select either Normal open or Normal close based on the device status Alarm check interval Time interval at which the system checks for new alarms Alarm output Device ID ID of the alarm output device Manual control of the output device status NOTE This function cannot be used with the alarm linkage function If the function ...

Page 77: ...lick the Temperature Alarm tab again Step 4 Click Save End 10 3 Setting Alarm Deployment Policy Parameters You can specify an alarm deployment policy for the IPC that is specify a time segment for receiving specified alarms If the IPC is not configured with any alarm deployment policy no alarm is generated Context An alarm deployment policy includes device alarm deployment and alarm deployment pla...

Page 78: ...o alarm deployment Indicates whether to generate an alarm when a specified incident occurs The incidents include motion detection lens block tripwire detection intrusion detection loitering detection abandoned object detection and removed object detection l Enabled When a specified incident specified in Incident type occurs during the alarm deployment time an alarm is generated l Disabled When a s...

Page 79: ...larm Deployment Policy page is displayed Step 7 Click Save NOTE You can modify or delete existing alarm deployment plans To modify or delete an alarm deployment plan select the incident type to which the alarm deployment plan belongs and click Modify or Delete in Deployment time End 10 4 Setting Alarm Linkage Policy Parameters When an exception such as lens block occurs the system can trigger prop...

Page 80: ...cates what alarm incident will be linked with an action l The alarm output indicates the alarm output device Step 3 Click Save End IPC6122 P Configuration Guide 10 Setting Alarm Parameters Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 75 ...

Page 81: ...Log page is displayed as shown in Figure 11 1 Figure 11 1 Log Step 2 Query logs 1 Select the date start time end time and log type on the left NOTE After Language is set only newly generated log information is displayed in the configured language 2 Click Query The results are displayed on the right NOTE To query the archived logs use the One Click Collectionto download more logs Step 3 Download lo...

Page 82: ...z You must change the file name in tar gz format l For more information about logs see the Log Reference l Use the download function of the browser End IPC6122 P Configuration Guide 11 Querying Logs Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 77 ...

Page 83: ...eters You can set local parameters such as the protocol type data stream type video stream type and path where snapshots are saved These settings take effect only on the local PC 12 6 Viewing System Information You can query system information as required 12 7 Viewing Media Stream Parameters You can view media stream parameters to understand the current media stream status 12 8 Upgrading the IPC Y...

Page 84: ... Set parameters For detailed parameter description see Table 12 1 Table 12 1 Parameter description Parameter Description User Type Select a user type from the drop down list box Users of different levels have different rights The options are as follows l System administrators They have all operation rights They can add senior operators and common operators l Senior operators They have all operatio...

Page 85: ...ser Step 4 Click Save End 12 1 2 Changing the User Password The password of a user can be changed but the user type and user name cannot be modified NOTE l System administrators can modify all users including themselves as well as senior operators and common operators l Senior operators can modify their own or common operators information l Common operators do not have the right to modify users St...

Page 86: ... can delete unnecessary users to ensure system security NOTE l System administrators can delete senior operators and common operators System administrators cannot be deleted l Senior operators can delete common operators l Common operators do not have the right to delete users l When a logged user is deleted the deletion does not take effect immediately and the user can still perform operations on...

Page 87: ...rect password attempts is reached the account is locked NOTE Only the system administrator can configure account locking Procedure Step 1 Choose Settings System Configuration User Management The User Management page is displayed as shown in Figure 12 7 Figure 12 7 User Management tab page Step 2 Click Advanced The dialog box for Advanced is displayed as shown in Figure 12 8 Figure 12 8 Advanced se...

Page 88: ...upload and download the configuration file of an IPC Procedure Step 1 Choose Settings System Configuration Configuration Management The Configuration Management page is displayed as shown in Figure 12 9 Figure 12 9 Configuration Management page Step 2 Set parameters in the Configuration file area For detailed parameter description see Table 12 2 Table 12 2 Parameter description Parameter Descripti...

Page 89: ...uploaded the IPC restarts automatically End 12 3 Configuring the Web Login Protocol You can configure the Web server protocol Procedure Step 1 Choose Settings System Configuration Configuration Management The Configuration Management page is displayed as shown in Figure 12 10 Figure 12 10 Configuration Management tab page Step 2 In the Web server configuration area configure the protocol for acces...

Page 90: ...ll be lost after an SD card is formatted Exercise caution when performing this operation l Do not remove an SD card when it is being formatted or data written l Format an SD card during off peak hours SD card refresh Obtains the latest SD card status Continuous recording Enables or disables the continuous video recording function The recorded video is stored in the SD card NOTE You can format the ...

Page 91: ...llance platform l The video buffering function occupies additional network bandwidth If the value exceeds the available bandwidth the network may be blocked which leads to image exceptions Set Rate limit based on the site requirements End 12 5 Setting Local Parameters You can set local parameters such as the protocol type data stream type video stream type and path where snapshots are saved These ...

Page 92: ...ded l Shortest delay Features small image delay and optimal PTZ operation experience applicable to scenarios with good network conditions Path for saving video Path for saving video files Click Browse and select a save path Recording time Recording time length The recording time length ranges from 5 seconds to 24 hours You can select a time unit from the drop down list box next to the Recording ti...

Page 93: ...U CPU usage CPU usage of the device Total memory Total memory size Available memory Available memory size Buffer Buffer memory Cache Cache memory Reception rate Current network data receive rate Transmission rate Current network data transmit rate platform status information GB T 28181 Platform registration status information The options are as follows l Online indicates that the IPC has been regi...

Page 94: ...ransmitted as elementary streams l If the IPC is registered with the video surveillance platform using GB T 28181 media streams are transmitted as program streams Status Transmission status of the current media stream Code stream type Type of the current media stream transmitted by the IPC Encryption type Encryption type of the current media stream Unicast IP address IP address for receiving video...

Page 95: ...is performed l When the version is upgraded it is recommended that you clear the browser cache data before next login Prerequisites You have obtained the upgrade package Obtaining Upgrade Packages Visit and log in http support huawei com enterprise choose Product Category Unified Communications and Collaboration Video Surveillance IP Cameras go to the required product directory select a required I...

Page 96: ...utes Step 4 Click OK End 12 9 Restarting the IPC You can restart an IPC remotely Procedure Step 1 Choose Settings System Configuration Device Maintenance The Device Maintenance page is displayed as shown in Figure 12 14 Figure 12 14 Device Maintenance page IPC6122 P Configuration Guide 12 Managing the System Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co L...

Page 97: ...ings all parameter are restored Perform this operation with caution Procedure Step 1 Choose Settings System Configuration Device Maintenance The Device Maintenance page is displayed as shown in Figure 12 15 Figure 12 15 Device Maintenance page Step 2 Click Restore or Fully restore The Default settings page is displayed Step 3 Set Current user password Step 4 Click OK The system automatically resto...

Page 98: ...p 3 Click Save and select a path The information is downloaded You can view the collected information using WordPad NOTE l The default name of the log file downloaded through One key collection is IP_sysinfo tar gz for example 192_168_0_120_sysinfo tar gz You must change the file name in tar gz format l For more information about logs see the Log Reference l Use the download function of the browse...

Page 99: ...cedures 13 2 Downloading and Installing a Root Certificate If browser displays a security warning There is a problem with this website s security certificate download and install the root certificate IPC6122 P Configuration Guide 13 Appendix Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 94 ...

Page 100: ...d files in the storage paths Possible Cause Log in to the Windows 7 or 8 operating system as a non administrator user and does not use Run as administrator to log in to Internet Explorer The storage path is set to a random path under C Users User name NOTE In the preceding path User name indicates the account of the current user on the operating system Solution l Right click the Internet Explorer ...

Page 101: ...dicates the account of the current user on the operating system Solution Right click the Internet Explorer icon and choose Run as administrator from the shortcut menu 13 1 4 Cannot Play Video After Logging In To The Preview Page Symptom After you log in to the Previewpage you cannot play video Possible Cause l The player control is not properly installed l The player control is prohibited l The lo...

Page 102: ... this website not recommended to access the login page The Certificate Error is then displayed in the address box Possible Cause Invalid certificate Solution It is recommended that you upload your own certificate For details about how to upload a certificate see 3 7 Replacing the Certificate After the certificate is uploaded restart the browser 13 1 7 Users Are Unable To View Live Video On The Wwe...

Page 103: ...ontrol as prompted Reinstall Internet Explorer depending on Internet Explorer you are using 13 1 8 The HTTPS Web Page Cannot be Displayed On Internet Explorer Symptom The HTTPS web page cannot be displayed on Internet Explorer Possible Cause This problem is caused by the settings of Internet Explorer Solution Open Internet Explorer choose Tools Internet Options Advanced and deselect the Use SSL 2 ...

Page 104: ...sion of the display adapter is too early Solution Upgrade the display adapter driver of the PC to the latest version 13 1 11 The IPC Online Help Information Cannot be Viewed On The Web Client Symptom The IPC Online Help information cannot be viewed on the web client Possible Cause An exception occurs on the Internet Explorer cache Solution Clear the Internet Explorer cache and restart Internet Exp...

Page 105: ...as follows 1 Choose Start Control Panel Programs Programs and Features Uninstall a program 2 Right click Google Chrome Frame and choose Uninstall from the shortcut menu 13 1 14 The Searching Function Of The IPC Online Help Is Disabled Symptom The searching function of the IPC Online Help is disabled Possible Cause The IPC Online Help conflicts with the Google Chrome Frame Solution Uninstall the Go...

Page 106: ...to Chinese Simplified PRC 13 1 16 Some Characters Will Be Displayed As Question Masks When Logging In To The Web Client Of The Korean Version In The Window Operating System Of The Chinese Version Symptom If you log in to the web client of the Korean version in the Window operating system of the Chinese version some characters will be displayed as question masks Possible Cause The current language ...

Page 107: ...used by the settings of access data sources across domains Solution Open Internet Explorer choose Tools Internet Options Security Custom level Miscellaneous and set Access data sources across domains to Enable or Prompt NOTE If Access data sources across domains is set to Prompt the security warning dialog box is displayed during page switch Click Yes 13 1 19 The Player Control Fails To Install Af...

Page 108: ...c prompting for file downloads to Enable 13 1 21 The User Is Prompted To Install The Plug in Even When The Plug in Has Been Installed and The User Cannot View Live Video Symptom On the Chrome browser in the 42 to 44 versions the user is prompted to install the plug in even when the plug in has been installed and the user cannot view live video Possible Cause By default the Chrome browser in the 42...

Page 109: ...0 2 Version Symptom The screen is frozen after a user logs in to the web client using a Firefox browser in the 40 0 2 version Cause Analysis This fault occurs only on the Firefox browser in the 40 0 2 version because the Firefox browser 40 0 2 is incompatible with the IPC Solution Upgrade the Firefox browser to the latest version 13 1 25 The Screen Is Frozen and The Web Client Does Not Respond Whe...

Page 110: ...un without prompt is set to Disable by default Procedure 1 Choose Internet options Security Custom level as shown in Figure 13 1 Figure 13 1 Internet Options 2 Set Only allow approved domains to use ActiveX without prompt to Disable as shown in Figure 13 2 IPC6122 P Configuration Guide 13 Appendix Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 105 ...

Page 111: ... 1 3 Set Allow previously unused ActiveX controls to run without prompt to Disable as shown in Figure 13 3 IPC6122 P Configuration Guide 13 Appendix Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 106 ...

Page 112: ...d All Logs Button On The Web Client Symptom After logging in to the IPC web client a user clicks Download all logs on the Logs tab page Logs however fail to be downloaded Procedure Restart the PC and re log in to the IPC web client IPC6122 P Configuration Guide 13 Appendix Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 107 ...

Page 113: ...reen appears Possible Cause No driver mapping the hardware display adapter card is installed or the version of the existing driver is too old Solution Install a display adapter card driver or upgrade the existing display adapter card driver 13 2 Downloading and Installing a Root Certificate If browser displays a security warning There is a problem with this website s security certificate download ...

Page 114: ...ificate Import Wizard page Step 4 Click Next The Certificate Import Wizard page is displayed as shown in Figure 13 7 Figure 13 7 Certificate Import Wizard page Step 5 Select Place all certificates in the following store and click Browse The Select Certificate Store dialog box is displayed as shown in Figure 13 8 IPC6122 P Configuration Guide 13 Appendix Issue 02 2016 04 06 Huawei Proprietary and C...

Page 115: ...ort Wizard page Step 7 Click Next and install the root certificate as prompted Step 8 After the root certificate is installed restart Internet Explorer and enter the IP address of the IPC in the address box The login page is then displayed End IPC6122 P Configuration Guide 13 Appendix Issue 02 2016 04 06 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 110 ...

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