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HUAWEI G750-U10 Smartphone FAQs

Contents

Issue 01 (2014-03-29)

Huawei

Proprietary and Confidential

iii

1.10 Music ........................................................................................................................................................................ 15

1.10.1 How are my songs sorted? ..................................................................................................................................... 15

1.10.2 How do I create a playlist? .................................................................................................................................... 15

1.10.3 What playing modes does my phone support? ....................................................................................................... 16

1.10.4 How do I play songs in the background, quit Music, and view the lyrics when a song is playing? ...................... 16

1.11 Camera .......................................................................................................................

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1.11.1 If my phone has no microSD card installed, can I take pictures or shoot videos? ................................................. 16

1.11.2 My phone cannot open some photos or videos. Why? ........................................................................................... 17

1.11.3 Where are my photos and videos saved? Can I change the save location? ............................................................ 17

1.11.4 How do I edit a photo or video or add a photo frame? ........................................................................................... 18

1.11.5 Does my phone support HD videos? ...................................................................................................................... 19

1.11.6 Can I turn off the shutter sound? ............................................................................................................................ 19

1.11.7 How do I switch between front and rear cameras? ................................................................................................ 19

1.11.8 What video formats and resolutions does my phone support? ............................................................................... 19

1.11.9 What picture formats and resolutions does my phone support? ............................................................................. 20

1.12 Bluetooth .................................................................................................................................................................. 21

1.12.1 What files can be transmitted using Bluetooth? ..................................................................................................... 22

1.12.2 How do I send data using Bluetooth? .................................................................................................................... 22

1.12.3 My phone cannot be discovered by other Bluetooth devices. Why? ..................................................................... 23

1.12.4 What is the Bluetooth working range? ................................................................................................................... 24

1.12.5 I cannot pair my phone with other Bluetooth devices. Why? ................................................................................ 25

1.12.6 Can my computer use my phone's data connection through Bluetooth? Can I play games with other devices using
Bluetooth? ..........................................................................................................................

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1.13 GPS navigation ......................................................................................................................................................... 25

1.13.1 What navigation applications does my phone come with? .................................................................................... 25

1.13.2 What can I do if the navigation application experiences data loss? What should I do if the authorization file or
activation code is lost? ...................................................................................................................................................... 25

1.13.3 What can I do if the navigation application on my phone cannot receive signals from GPS satellites? ................ 25

1.14 Does my phone support FM radio? If yes, how do I save manually found stations? ................................................ 26

1.15 Can I download themes to my phone? Does my phone support live wallpapers? .................................................... 27

1.16 Does my phone support video calls or video chats? ................................................................................................. 27

1.17 Can I take a screenshot? If yes, how? ....................................................................................................................... 27

1.18 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback? ............. 27

1.19 What line order does the headset use? ...................................................................................................................... 28

2 Common settings......................................................................................................................... 29

2.1 Email ........................................................................................................................................................................... 29

2.1.1 How do I configure email settings? ......................................................................................................................... 29

2.1.2 Can I view emails when no Internet connection is available on my phone? ............................................................ 41

2.1.3 Gmail ....................................................................................................................................................................... 41

2.1.4 How do I synchronize contacts and calendar events? .............................................................................................. 41

2.2 WLAN settings ........................................................................................................................................................... 44

2.2.1 How do I connect my phone to a WLAN network? ................................................................................................. 44

Summary of Contents for G750-U10

Page 1: ...HUAWEI G750 U10 Smartphone FAQs Issue 01 Date 2014 03 29 HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...e customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject...

Page 3: ...ct to a contact group 11 1 7 Text messaging 12 1 7 1 How do I delete a message in a conversation How do I delete multiple conversations simultaneously 12 1 7 2 How do I forward a text message send a text message to multiple recipients or save a text message as a draft 13 1 7 3 How many English characters can be contained in a long text message 13 1 7 4 How many text messages can be saved on my pho...

Page 4: ...ooth devices Why 23 1 12 4 What is the Bluetooth working range 24 1 12 5 I cannot pair my phone with other Bluetooth devices Why 25 1 12 6 Can my computer use my phone s data connection through Bluetooth Can I play games with other devices using Bluetooth Error Bookmark not defined 1 13 GPS navigation 25 1 13 1 What navigation applications does my phone come with 25 1 13 2 What can I do if the nav...

Page 5: ...I disable touch sounds 50 2 7 Language and keyboard 51 2 7 1 What languages does my phone support How do I change the phone language 51 2 7 2 I installed a new text input method but cannot use it Why 51 2 7 3 How do I change the system font size 51 2 7 4 What text input methods does my phone support 51 2 7 5 How do I turn off the key press vibration 51 2 8 Internet access 53 2 8 1 How do I clear m...

Page 6: ...2 2 13 3 What data can be backed up on my phone 72 2 14 Task manager 73 2 14 1 What applications can be managed 73 2 14 2 How do I access the application management screen 73 2 14 3 What does the application management screen look like 73 2 14 4 How do I manage a specific application 73 2 15 Weather 74 2 15 1 How do I update the weather 74 2 15 2 How do I manage cities displayed in the Weather app...

Page 7: ...e to its factory settings 85 3 6 Can I scan a QR code using my phone 85 3 7 Does my phone support 3D acceleration 85 3 8 How do I know whether my phone has been rooted 85 3 9 If I remove the battery do the date and time on my phone return to zero Will configuring my phone to automatically set the date and time generate data traffic 86 3 10 Can I use my phone for recording 86 3 11 Does my phone com...

Page 8: ...l standby Both large and small cards are supported 13M 5M AF HD pictures Front camera 88 degree angle of view self timer with the facial enhancement feature Rear camera F2 2 large aperture 28 mm pantoscopic lens 5 5 HD large screen with low power consumption strong light display enhancement and color temperature adjustment DTS sound effect and dual microphone noise reduction 3000 mAh battery with ...

Page 9: ...HUAWEI G750 U10 Smartphone FAQs Contents Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 2 1 3 Your phone at a glance ...

Page 10: ...I G750 U10 Smartphone FAQs Contents Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 3 1 4 Installation 1 4 1 Installing SIM cards 1 4 2 Installing a microSD card ...

Page 11: ...HUAWEI G750 U10 Smartphone FAQs Contents Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 4 1 4 3 Installing the battery ...

Page 12: ...3 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 5 1 5 Home screen 1 5 1 How do I add or delete a home screen Touch the menu key then Thumbnails to display the following screen You will then be able to add or delete a home screen ...

Page 13: ...01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 6 1 5 2 How do I configure the home screens Touch the menu key You will then be able to choose Wallpapers Transitions Widgets Thumbnails Edit home and Simple home ...

Page 14: ...ietary and Confidential Copyright Huawei Technologies Co Ltd 7 1 5 3 How do I manage the applications and widgets on home screens Touch and hold an application or widget until your phone vibrates You will then be able to drag the application or widget to move or uninstall it ...

Page 15: ...t Creating a contact Touch Contacts then choose where you want to save the contact enter the contact details and touch SAVE Assigning a photo to a contact You cannot assign a photo to a contact saved to your SIM card Method 1 Go to Contacts and touch a contact to display the contact details Touch the contact photo area then Take photo Choose from preset or Choose photo from Gallery as shown in the...

Page 16: ...contact photo area then Take photo Choose from preset or Choose photo from Gallery as shown in the following figure 1 6 2 How do I import contacts from or export contacts to a SIM card Importing contacts from a SIM card Go to Contacts Touch the menu key then Import export From the displayed screen touch Import from sim 2 in this example only one SIM card is inserted Select the contacts you want to...

Page 17: ...onfidential Copyright Huawei Technologies Co Ltd 10 Exporting contacts to a SIM card Go to Contacts Touch the menu key then Import export From the displayed screen touch Export to sim 2 in this example only one SIM card is inserted Select the contacts you want to export and touch EXPORT ...

Page 18: ...1 1 6 3 How many contacts does my phone support You can save 2000 or more contacts to your phone storage How many contacts can the SIM card save depends on the SIM card 1 6 4 How do I add a contact to a contact group Choose either of the following methods On the contact editing screen choose a group from the drop down list under GROUPS ...

Page 19: ...Huawei Technologies Co Ltd 12 Touch the Favorites tab Select a group and touch Add members to add a contact to the group 1 7 Text messaging 1 7 1 How do I change the input method when composing a text message Create a short message Select the test field Change the input method in the displayed soft keyboard ...

Page 20: ...ouch SELECT and send the message To save a text message as a draft compose a message select the desired recipients and touch the return key The message is then automatically saved as a draft 1 7 4 How many English characters can be contained in a long text message A long text message can contain a maximum of 1600 English characters and 700 Chinese characters 1 7 5 How many text messages can be sav...

Page 21: ... the message 5 Select a SIM card to send the message 1 9 2 I cannot send or receive multimedia messages why How can I solve this problem Reason The network condition or signal reception is poor Solution Try again later The message is denied by the network MMS center Reason 1 The network is busy Solution Try again later The message is denied by the network MMS center Reason 1 The recipient number i...

Page 22: ...u receive a multimedia message the attachment is automatically saved to the data folder which is invisible to users You can save the attachment to the Download folder in the phone storage or microSD card related to the default storage location If you set the default storage to the SD card the files are saved on the SD card Download Otherwise the files are saved on the phone internal storage 1 10 M...

Page 23: ...ter all the audio clips have been played Repeat current song Play the current audio clip repeatedly 1 10 4 How do I play songs in the background quit Music and view the lyrics when a song is playing Play in background Touch Music and play an audio clip Touch the home key and the song is playing in the background Quit Music On the music playing screen touch then Exit In the displayed dialog box tou...

Page 24: ...he phone s operating system or applications Restart the phone and try again 1 11 3 Where are my photos and videos saved Can I change the save location By default photos and videos captured by your phone are saved to the microSD card If no microSD card is available they will be saved to the phone storage After the user inserts the SD card they will be stored on the SD card by default You do not nee...

Page 25: ...le Manager Internal DCIM Camera to find your photos and videos When the save location is the microSD card you can touch File Manager SD card DCIM Camera to find your photos and videos 1 11 4 How do I edit a photo or video or add a photo frame To edit a photo touch the menu key You will then be able to rotate left or right or edit the photo as shown in the following figure Videos cannot be edited ...

Page 26: ...the shutter sound No For China Mobile and overseas products the sound cannot be set to silent This measure prevents privacy infringe 1 11 7 How do I switch between front and rear cameras On the viewfinder touch in the upper left corner 1 11 8 What video formats and resolutions does my phone support Videos are saved in 3gp format The following video resolutions are supported 1 Rear camera FHD 1080P...

Page 27: ...ogies Co Ltd 20 1 11 9 What picture formats and resolutions does my phone support Pictures are saved in jpg format The following picture resolutions are supported 1 Rear camera 13M 4160 x 3120 10M 4096 x 2304 8M 3264 x 2448 6M 3328 x 1872 5M 2560 x 1920 3 6M 2560 x 1440 0 3M 640 x 480 The default value is 13M 4160 x 3120 ...

Page 28: ... an incoming call If the call lasts less than three minutes the streaming media automatically continues to play after you hang up If the call lasts more than three minutes you need to manually click the play key 1 12 2 The phone cannot play some streaming media Why The phone does not support the file format The following audio video codes and file formats are supported Video encoding MPEG4 H263 H2...

Page 29: ...he phone s internal storage become insufficient No When playing the online streaming media occupies the RAM rather than the mobile phone s internal storage 1 13 Bluetooth 1 13 1 What files can be transmitted using Bluetooth Pictures audio clips videos web pages and contacts can be transmitted using Bluetooth 1 13 2 How do I send data using Bluetooth To share an audio clip a picture or a video touc...

Page 30: ...ntacts go to Contacts and touch the menu key From the displayed option menu choose Import Export Share contacts Select the contacts you want to share and touch SHARE then Bluetooth 1 13 3 My phone cannot be discovered by other Bluetooth devices Why Bluetooth has been turned off on your phone Go to Settings Under WIRELESS NETWORKS turn on Bluetooth ...

Page 31: ...n but your phone is not set to be visible to all devices Go to Settings Under WIRELESS NETWORKS touch Bluetooth On the Bluetooth screen touch your device name for example HUAWEI G750 U10 in the following figure to set your device to be visible to all nearby Bluetooth devices 1 13 4 What is the Bluetooth working range The working range is approximately 10 meters ...

Page 32: ...the Hispace or other app centers 1 14 2 What can I do if the navigation application experiences data loss What should I do if the authorization file or activation code is lost If data loss occurs follow the onscreen instructions to download the data again If the mobile phone is not preconfigured with the Baidu Map the authentication file or activation code is not required Other navigation apps on ...

Page 33: ... enabled improving GPS locating speed AGPS is short for Assisted Global Positioning System It can use mobile base station information together with traditional GPS satellite to speed up locating service EPO is an offline server based GPS locating technology developed by MTK It supports GPS satellite orbit prediction These data can greatly shorten the first locating time of the GPS satellite improv...

Page 34: ... live wallpapers Themes can be installed on your phone and your phone supports live wallpapers 1 18 Does my phone support video calls or video chats Your phone does not support video calls The phone comes with a front camera and you can install third party applications for video chats 1 19 Can I take a screenshot If yes how Method 1 When the screen is not locked press the power and volume down but...

Page 35: ... old plug ins are not available on the Android 4 2 operating system 1 21 What line order does the headset use The provided headset adopts the American line order which is the mainstream line order in the industry The headset comes with your phone has only one button for you to answer or end a call and play or stop playing music Your phone supports other headsets with volume up and volume down keys...

Page 36: ... 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 29 2 Common settings 2 1 Email 2 1 1 How do I configure email settings Adding an email account Go to Email and touch Others An email account can be configured automatically or manually ...

Page 37: ...HUAWEI G750 U10 Smartphone FAQs 2 Common settings Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 30 To manually set up an email account ...

Page 38: ... Common settings Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 31 1 On the account setting screen enter your email account and password 2 Touch Manual setup to display the following screen ...

Page 39: ...martphone FAQs 2 Common settings Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 32 3 Touch POP3 to display the following screen 4 Configure the POP3 settings and touch Next ...

Page 40: ...HUAWEI G750 U10 Smartphone FAQs 2 Common settings Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 33 5 Configure the email receiving settings and touch Next ...

Page 41: ...gs Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 34 6 Set Inbox checking frequency and touch Next 7 Set the account name and your name and touch Next You will then access the inbox of the email account ...

Page 42: ...al Copyright Huawei Technologies Co Ltd 35 You can automatically set up your email account for certain email service providers only when the email settings have been preconfigured on your phone To automatically set up an email account 1 On the account setting screen enter your email account and password ...

Page 43: ...e FAQs 2 Common settings Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 36 2 Touch Next After your phone verifies incoming server settings set Inbox checking frequency 3 Touch Next ...

Page 44: ...ne FAQs 2 Common settings Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 37 4 Set the account name and your name and touch Next You will then access the inbox of the email account ...

Page 45: ...opyright Huawei Technologies Co Ltd 38 For details about email account settings contact your email service provider Sending an email On the Inbox screen touch enter the recipient subject email content and touch Viewing and deleting an email On the Inbox screen touch an email to read it and touch to delete it ...

Page 46: ...wei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 39 Removing an email account On the Inbox screen touch the menu key From the displayed option menu choose Settings Touch the email account you want to remove From the displayed screen touch Remove account ...

Page 47: ...HUAWEI G750 U10 Smartphone FAQs 2 Common settings Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 40 ...

Page 48: ...to your phone 2 1 3 Gmail Go to Gmail Enter your Gmail address and password and touch Next to log in 2 1 4 How do I synchronize contacts and calendar events To synchronize contacts you have log in to at least one Exchange account On the NEW ACCOUNT screen touch Obtain the email box server s configuration from your email service provider s website configure the settings and log in to your Exchange ...

Page 49: ...etary and Confidential Copyright Huawei Technologies Co Ltd 42 Go to Settings Under ACCOUNTS touch Corporate Touch your account and select the data you want to synchronize Touch the menu key From the displayed option menu choose Sync now to synchronize the selected data to your phone ...

Page 50: ...HUAWEI G750 U10 Smartphone FAQs 2 Common settings Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 43 ...

Page 51: ...layed dialog box enter the password for the WLAN network and touch Connect After the connection is set up you will be able to use the WLAN network to access the Internet 2 2 2 What WLAN protocols does my phone support What are the data rates supported by each protocol Your phone supports 802 11b g n The standard data rates for 802 11b 802 11g and 802 11n are 11 Mbit s 54 Mbit s and 150 Mbit s resp...

Page 52: ...he hotspot is restricted your phone cannot be used to browse web pages 2 2 4 I have turned on WLAN on my phone but it cannot detect signals from WLAN hotspots What can I do On a device other than your phone turn on WLAN If the device also cannot detect any WLAN signals check whether your router is functioning correctly Check that the WLAN hotspot s service set identifier SSID is not hidden Restart...

Page 53: ... when plugged in Never disconnect a WLAN connection when the phone is charging If the phone is not charging it disconnects a WLAN connection when it has been idle for 5 minutes Never increase data usage Disconnect a WLAN connection when the phone has been idle for 5 minutes 2 3 Can I use my phone as a mobile WLAN hotspot and access the Internet from another device using my phone s data connection ...

Page 54: ...rnet Go to Settings Touch WLAN On the WLAN screen touch the desired hotspot In the displayed dialog box select Show advanced options Select Static for IP settings Enter the IP address mostly 192 168 1 gateway address mostly 192 168 1 1 subnet mask or network mask 255 255 255 0 and domain name DNS address When your phone uses DHCP to access the Internet through WLAN it must wait for the router to a...

Page 55: ...B driver which can be obtained from HiSuite Right click My Computer and choose Manage Your phone is displayed as a network adapter When using USB tethering your phone s mobile data connection must be turned on Otherwise the phone cannot provide Internet access for computers If your computer provides a wireless network adapter you can turn on Portable WLAN hotspot under Settings WIRELESS NETWORKS M...

Page 56: ...Huawei Technologies Co Ltd 49 2 6 Tone settings 2 6 1 How do I set the phone ringtone Go to Settings Touch Sound then Phone ringtone From the displayed screen select a ringtone and touch APPLY 2 6 2 How do I turn on or off vibration for incoming calls and messages Go to Settings Touch Sound then Vibrate when ringing ...

Page 57: ...o I set a custom audio file as the ringtone or notification tone Go to Settings Touch Sound then Phone ringtone or Notification tone On the Music tab select a tone and touch APPLY 2 6 4 How do I set the ringtone for a contact group The phone does not support this function 2 6 5 How do I disable touch sounds Go to Settings Touch Sound and clear Touch sounds ...

Page 58: ...input method but cannot use it Why After installing an input method you must select the input method and set it as default input method Go to Settings Touch Language input then Default and select the newly installed input method 2 7 3 How do I change the system font size Go to Settings Touch Display Font size Select a font size 2 7 4 What text input methods does my phone support The phone supports...

Page 59: ...14 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 52 If you are using the Huawei Input Method to turn off key press vibration go to Settings and touch Language input then Swype for Huawei Touch Settings and clear Sound on keypress ...

Page 60: ...l Copyright Huawei Technologies Co Ltd 53 2 8 Internet access 2 8 1 How do I clear my browser s cache and browsing history Open your browser Touch the menu key From the displayed option menu choose Settings Touch Privacy security then Clear cache or Clear history to clear the cache or web browsing history ...

Page 61: ...HUAWEI G750 U10 Smartphone FAQs 2 Common settings Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 54 ...

Page 62: ...How do I view a web page in full screen or save a web page to bookmarks To view a web page in full screen touch the menu key From the displayed option menu choose Settings Touch Labs Full screen To save a web page to bookmarks touch the menu key From the displayed option menu choose Save to bookmarks On the displayed screen set parameters and touch OK ...

Page 63: ...the email account website in the address box 2 8 4 Can I log in to my online banking account from my phone Yes It is recommended that you install the online bank client on your phone Logging in to your online bank account using the browser on your phone may fail as some banks login plug in can only run in Internet Explorer 2 8 5 How do I save an image from a web page Touch and hold the image and c...

Page 64: ...s Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 57 2 8 6 How do I set my browser s home page Open the browser Touch the menu key From the displayed option menu choose Settings Touch General Set homepage ...

Page 65: ...ngs Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 58 2 8 7 How do I save a web page for offline reading Open a web page Touch the menu key From the displayed option menu choose Save for offline reading ...

Page 66: ...gs Touch Dual card Data connection Select China Mobile or China Unicom indicating the card information or Off to turn off the data service To allow you enjoy high speed data services the phone will automatically switch 3G services to the card slot providing your data services For example after you insert two cards if you use the China Unicom card for data services the China Unicom card slot will a...

Page 67: ...ard 2G and 3G services and China Unicom s SIM card 2G services and USIM card 3G services 2 8 13 What does a VPN do How do I set VPN parameters A virtual private network VPN extends a private network across a public network It is a virtual network that functions as a private network Go to Settings Under WIRELESS NETWORKS touch More On the displayed screen touch VPN You must set a lock screen PIN or...

Page 68: ...ry and Confidential Copyright Huawei Technologies Co Ltd 61 After you touch Add VPN profile on the VPN screen enter a VPN name any characters select the VPN type enter the server address and touch Save The VPN settings vary with the VPN type For details contact your VPN service provider ...

Page 69: ...enter the user name and password To save the user name and password select Save account information Touch Connect to connect to the VPN network After a connection is set up you will be able to access the resources provided in the VPN 2 9 Screen lock 2 9 1 How do I enable a screen lock that must be unlocked using a PIN 1 Go to Settings and touch Security Screen lock PIN 2 Under Choose your PIN ente...

Page 70: ...ight Huawei Technologies Co Ltd 63 3 Repeat the PIN and touch OK When you power on the phone or press the power button to turn on the screen the following unlock screen is displayed Enter your PIN and touch to unlock the screen 2 9 2 How do I use the Face Unlock function The phone does not support this function ...

Page 71: ...ng a pattern 1 Go to Settings and touch Security Screen lock Pattern 2 On the Choose your pattern screen swipe your finger across the screen to connect four or more dots together in a pattern and touch Continue 3 Draw the pattern again and touch Confirm When you power on the phone or press the power button to turn on the screen the following unlock screen is displayed Draw your pattern to unlock t...

Page 72: ... 30 seconds you can try again with your unlock pattern If you forget your unlock pattern please send your phone to the local customer service center Your phone cannot be unlocked using an email from Gmail or Huawei Cloud account 2 9 5 How do I lock and unlock the screen To lock the screen press the power button To unlock the screen press the power button to turn on the screen and perform the unloc...

Page 73: ...Applications 2 11 1 What application formats does my phone support Is JAVA supported The phone supports applications developed using JAVA To install jar or jad applications you must install a JAVA simulator such as Jbed apk or GZL signed Jbed apk 2 11 2 How do I download third party applications You can download third party app software through the built in app center of the phone 2 11 3 Can I cha...

Page 74: ...all manage and uninstall applications You can download application installation packages to a computer connect your phone to the computer and use HiSuite to install the applications You can also download applications from an application store and install them directly on your phone To check downloaded running and all applications go to Settings and touch Manage apps ...

Page 75: ...WEI G750 U10 Smartphone FAQs 2 Common settings Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 68 On the All tab touch an application then Disable or Force stop ...

Page 76: ...l notebook file manager calendar clock whether flashlight calculator recorder DLNA radio app center theme camera phone manager and phone service Users cannot uninstall them 2 12 Third party applications 2 12 1 Can I install third party applications to a microSD card If so will running these third party applications take up my phone s storage Yes you can install third party applications to a microS...

Page 77: ...y and Confidential Copyright Huawei Technologies Co Ltd 70 2 13 Backup and restoration 2 13 1 How to back up and restore contacts Choose Tools Backup to back up or restore contacts Backup Touch Backup Start the local backup touch New backup Contacts BACK Up The contacts will be backed up ...

Page 78: ...ckup option is selected by default Then enter the password If you do not need this function deselect the option After you touch BACK UP you need to enter the password and confirm the password and related prompt Then the backup succeeds Restore After you start backup touch the files to be backed up Enter the preset password touch Contacts and Restore The contacts will be restored ...

Page 79: ...storing the contacts ensure that you have backed up the contacts 2 13 2 Can I back up my contact groups No 2 13 3 How do I back up data to or restore data from the cloud The phone of the global version does not support cloud backup or restoration 2 13 4 What data can be backed up on my phone You can back up your contacts messages calendar and applications ...

Page 80: ... Manage apps 2 14 3 What does the application management screen look like On the application management screen you can switch between the following three tabs Downloaded Running and All Applications are displayed in the center Storage information is displayed at the bottom of the screen 2 14 4 How do I manage a specific application Switch to the desired application list Touch the application you w...

Page 81: ...ial Copyright Huawei Technologies Co Ltd 74 2 15 What are the cloud service functions The cloud services provided in some areas include cloud backup online synchronization Phone Finder and Huawei account 2 16 Weather 2 16 1 How do I update the weather Touch in the lower left corner to update the weather ...

Page 82: ... Copyright Huawei Technologies Co Ltd 75 Touch to display the Manage cities screen Touch to access the Settings screen You will then be able to set Temperature unit Update interval and Weather tones 2 16 2 How do I manage cities displayed in the Weather application Touch to display the Manage cities screen ...

Page 83: ... or to display the Add city or Delete city screen You will then be able to add or delete cities 2 17 Developer options Versions later Android 4 0 The Developer options are hidden by default To enable the options use either of the following modes Touch Settings About phone Click Build number for five consecutive times The developer options are enabled ...

Page 84: ...ow all ANRs Show the App Not Responding dialog box for background applications 2 18 Can I synchronize my phone s date and time with the network Yes Go to Settings and touch Date time Select Automatic date time and Automatic time zone 2 19 Can I use my phone as a USB flash drive U disk storage When a microSD card is inserted into the mobile phone you can use your phone as U disk to transfer files b...

Page 85: ...e very small To view the remaining RAM space touch Settings Apps RUNNING If a message indicates that the memory space is insufficient use the following methods to terminate the running programs on the background 1 Touch and hold the menu key call the newly running apps Touch the brush to clear all apps 2 Touch the Optimize icon on the screen If the message indicates that the memory space is insuff...

Page 86: ...el Expand the toolbox to display more shortcuts Touch the airplane mode icon to turn on or off the airplane mode When the airplane mode is on the data connection is unavailable You can manually enable the WLAN connection 2 25 How do I restore my phone to its default settings 1 Go to Settings and touch Backup reset Factory data reset 2 Touch Back up my data to back up important data on your phone s...

Page 87: ...ial Copyright Huawei Technologies Co Ltd 80 2 26 How do I enter and exit safe mode When your phone is powering on touch and hold the menu key until the phone vibrates to enter safe mode After the phone is powered on Save mode is displayed in the lower left corner To exit the safe mode restart your phone ...

Page 88: ...y and Confidential Copyright Huawei Technologies Co Ltd 81 2 27 HiSuite Your phone provides HiSuite Connect your phone to a computer using a USB cable and touch Device file manager MTP Connected as USB storage or Charge only in the notification panel to display a menu for USB connections ...

Page 89: ... Copyright Huawei Technologies Co Ltd 82 Touch PC Suite HiSuite Wait for a while On your computer open My Computer and double click the HiSuite drive Run HiSuiteDownLoader exe Follow the onscreen instructions to complete the installation of HiSuite You will then be able to open HiSuite to manage your phone ...

Page 90: ...issed calls 2 When your phone is charging Steady red The battery level is low Steady yellow The battery level is medium Steady green The battery level is higher than 90 2 32 Can I use power adapters other than the included one to charge my phone Yes Your phone has a charging protection circuit However it is recommended that you use the power adapter provided with your phone because non standard po...

Page 91: ...een touch Settings Power saving management to choose a power saving scheme 3 2 How do I reduce my mobile data usage Disable the data service when you do not need it Disable data services if your phone is connected to a WLAN network Access Wireless Access Protocol WAP sites instead of World Wide Web WWW websites Disable data services On the Home screen touch Settings Mobile networks and cancel Enab...

Page 92: ...r microSD card or the download for an online update is complete with the phone off press and hold the power and volume down buttons to enter recovery mode In recovery mode you can press the volume buttons to select the desired option Then press the power key to enable the functions To restore your phone to its default settings go to Settings and touch Backup reset Factory data reset Reset phone 3 ...

Page 93: ...r phone synchronizes the date and time with the network and generates minor data traffic 3 10 Can I use my phone for recording Yes Your phone comes with the recorder function 3 11 Does my phone come with protective film Yes 3 12 Does my phone support mobile TV No 3 13 How are the phone ROM and RAM allocated The ROM and RAM sizes displayed on your phone may be smaller than the values in the phone s...

Page 94: ...ch files pushed by device providers and operators This partition is special Users cannot query it even using a third party system application System partition 1 25 GB This partition is used by the Google Android operating system This partition is special Users cannot query it even using a third party system application Partition for a virtual SD card and data partition 5 3 GB The Google Android op...

Page 95: ...l Users cannot query it even using a third party system application Operating system and user partition 965 MB This partition is used by the Google Android operating system and applications Users can query it using a third party system application The size of this partition however may vary depending on the application used Total 1024 MB All the preceding partition sizes are for your reference onl...

Page 96: ...HUAWEI G750 U10 Smartphone FAQs 3 Others Issue 01 2014 03 29 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 89 ...

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Huawei G750-U10, Faq

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