WAN
(Green solid) Connected to the internet
(Green blinking) Establishing connection
(Off) No internet connection
TELEPHONE
(Green solid) Telephone line registered
(Green blinking) Call in progress
(Off) Telephone line not registered
Change advanced modem settings
You can easily configure your modem through an
internet browser. To change your Wifi name and
password, go to the Wifi menu.
Make sure your computer, tablet or smartphone is
connected to your modem (either wired or Wifi).
1
Open the browser and enter
http://192.168.1.1 in the address bar.
2
Enter the username and password found on
the underside label of the modem.
3
Select from the left side menu which setting
you require.
If you’ve got a landline – this is important
If your landline is connected through your modem and there is a power blackout or your modem is disconnected from the
internet you will not be able to make or receive phone calls, including calls to emergency or other services.
© Vodafone New Zealand 2021. Vodafone and the Vodafone logos are registered trademarks of the Vodafone Group. Other products and company
names mentioned may be trademarks of their respective owners. Vodafone New Zealand.
Top tips to get the most from your Wifi
What do I do if I can’t browse the internet and/or use the home phone?
If you have previously been able to browse the internet and/or talk on the phone before, check that your modem
cables are connected properly. Restart your modem and reconnect your device by turning them off and on again.
Most connection issues are resolved this way.
Where should I place my modem?
To get the best performance, it’s recommended you place your modem in a ventilated place away from heat
sources. To maximise the Wifi coverage, we suggest putting it in a vertical position, clear of obstacles and as high as
possible. Don‘t put it away out of sight (e.g. in a cupboard).
Do I have to use the material supplied in the box?
Vodafone recommends that you use the components that are in the box. They have all passed strict quality control
tests and help ensure best performance compared to older or other possibly damaged cables.
Can I turn off my Vodafone modem when I’m not using it?
If you use a landline, the modem must always be turned on and connected to the telephone jack so you can make
or receive calls. It’s safe to leave it on even if you only use the internet, as it uses little power
.
Can I configure the ports on my modem?
If you have games or applications that need to configure their connection ports, you can do that in the internet
section of the modem configuration pages. To access, see the ‘Change advanced modem settings section below.
Frequently Asked Questions
Internet
(Green blinking) Internet Data in use
(Off) Internet Data not available
Where can I find more help?
Visit vodafone.co.nz/help/broadband-and-tv/modem-support for help with the set up of your Vodafone
DN8245 modem. Plus, watch videos to talk you through the set up process and find tips on how to get the best
broadband connection.
Visit vodafone.co.nz/welcome for all your service support and usage needs.
1. Position is everything. Place your modem in the most central place in the house, ideally 1 metre or more above
floor level.
2. Don’t hide your modem away. Each wall or obstacle the signal has to pass through can reduce your Wifi signal.
3. Using extension cables from your phone jack to the modem can impact performance.
4. Keep your modem at least 1 metre away from kitchen appliances and devices such as baby monitors, hair dryers
and cordless phones.
5. Your modem runs both 2.4Ghz and 5Ghz Wifi bands with the same Wifi name. It will automatically put your device
on the faster 5Ghz band if your device supports it to maximise performance.
6. If you have multiple devices using your internet connection, consider upgrading your internet access type to
VDSL, Fibre or Wireless Broadband. This will ensure your home is receiving the fastest speeds. You may also wish
to upgrade your laptops and smartphones to those with the latest Wifi 6 technology.
What do the LED lights mean?
Wait 5 minutes after setting up your modem, then check the lights
WLAN (Wifi)
(Green solid) Wifi connection available
(Green blinking) Internet Data in use
(Off) Wifi turned off or scheduled off