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14
Troubleshooting
s any problem while using your phone, check your phone
against
shooting procedures in this c
re contacting your
service
If you come acros
the trouble
provider.
hapter befo
Problem
Solution
Unable to recharge
Ensure that the charger is correctly connected to th
phone and the power socket.
e
Unable to power on
attery level is not too low and is
the phone
Ensure that the b
correctly installed. Press and hold
for
sufficient time.
The phone prompts
r
Ensure that the UIM card is correctly inserted and
no UIM card afte
the UIM card is
inserted.
is valid.
The UIM card is
locked.
Contact your service provider to get the PUK code
to unlock the UIM card.
No service can be
service.
the number is right and you are in the
offered except the
emergency call
Ensure that
service area. Check whether you set the call
restriction.
Poor call quality
a
Ensure that the phone signal is strong enough.
Move the phone close to the window if you are in
building.
The other side
cannot hear your
voice.
Ensure that the phone speaker is not blocked by
other stuff. Check whether you set the mute
speaker.
57
Summary of Contents for C5300
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