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12

Troubleshooting

If you come across any problem in using your phone, check it against the
following error messages and follow the troubleshooting procedures before
consulting your service provider.

Check UIM card

Your UIM card is not inserted to the phone or is not inserted properly. Please
insert the UIM card by referring to "Installing UIM Card and Battery" on page
6.

Emergency call only

You are in the network coverage area. However, no services except the
emergency call service can be provided.

Mismatched Reenter

When you change a code (for example, PIN), you need to re-enter the new code
for confirmation. If the new code re-entered is inconsistent with the one
previously entered, this error message is displayed.

PIN Error

You have entered a wrong PIN. To avoid this error message, enter the correct
PIN and press

Ok

. For details, see "Setting PIN Lock" on page 37.

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Summary of Contents for C506

Page 1: ...Wonderful Communication Mobile Life Welcome to HUAWEI C506 CDMA 1X digital mobile phone from Huawei Technologies Co Ltd HUAWEI C506 CDMA 1X Digital Mobile Phone User Manual ...

Page 2: ...Notice The information in this manual is subject to change without notice Every effort has been made in the preparation of this manual to ensure accuracy of the contents but all statements information and recommendations in this manual do not constitute the warranty of any kind expressed or implied Symbols Eye catching symbols are also used in this manual to highlight the points worthy of special ...

Page 3: ...ff near high precision electronic devices The phone may affect the performance of these devices Do not attempt to disassemble your phone or its accessories Only qualified personnel may service or repair the phone Do not place your phone and its accessories in containers with strong electromagnetic field Do not place magnetic storage media near your phone Radiation from the phone may erase the info...

Page 4: ... End a call Write a message Display calendar Activate alarm Display inbox Mute Unmute Make a call View dialed calls Answer a call Unlock keypad Press and then Display the menu Press to select items from the menu Press to go back to upper level menu to the standby mode Press to return OK ...

Page 5: ...tarted 6 Installing UIM Card and Battery 6 Charging the Battery 9 Installing Hand Strap 10 Power On Off the Phone 11 3 Text Entry 12 Changing Text Input Mode 12 Entering English 13 Entering Digits 14 Entering Symbols 14 4 Voice Services 15 Making an Emergency Call 15 Making a Call Using Keypad 15 ...

Page 6: ...5 Message 20 Setting Frequently Used Phrases 20 Setting Message Group Information 20 Writing and Sending a Message to One or More Mumbers 21 Writing and Sending a Message to a Predifined Group 21 Reading a Message 22 Viewing a Message in the Outbox 23 Deleting All Messages 23 Setting Messages Memory 24 Querying Messages Memory Status 24 Setting the Message Priority 24 Setting the Delivery Report 2...

Page 7: ...ta 28 Receiving Asynchronous Data 29 7 Phone Book 30 Adding a New Record 30 Searching a Record 30 Editing a Record 31 Deleting Record s 31 Copying Record s 32 Grouping Numbers 33 Setting Speed Dial Function 34 Saving My Phone Number 35 Setting Current Memory 35 Checking Remaining Space 36 8 Security Settings 37 Setting Phone Lock 37 ...

Page 8: ...39 9 Features and Settings 40 Setting Key Guard 40 Answering a Call with Headset 41 Alarm Clock 41 Calendar 42 Currency Converter 43 10 Menu Commands 44 11 CareandMaintenance 47 Basic Maintenance 47 Antenna Maintenance 47 12 Troubleshooting 48 13WarningsandPrecautions 49 ...

Page 9: ... that any accessory is missing or any information provided in this user manual is incorrect contact your local dealer Your phone package contains the following items z C506 CDMA 1X digital mobile phone z 550mAh Li ion battery z Travel charger z User manual z Certificate of quality z 820mAh Li ion battery optional z headset optional z data cable optional ...

Page 10: ...1 Getting to Know Your Phone 2 Your Phone Antenna 7 color LED Speaker Hand strap hole Charger interface Catch Battery Headset jack ...

Page 11: ...ophone Key guard key Right soft key OK key End Power key Keys and Functions The following table lists the keys and their functions Press to end the call or to cancel the dialing Press and hold for two seconds to power on or power off the phone Press to return to the home screen when the current screen is not the home screen ...

Page 12: ... new message During a call press to increase volume In the standby mode press to display the received messages During a call press to decrease volume In the standby mode press to display the alarm clock setting interface During a call press to decrease volume In the standby mode press to display the calendar During a call press to increase volume Enter the numbers letters or symbols indicated Prov...

Page 13: ... received Indicates the Inbox is full Silence mode is activated Indicates that you have set the alarm clock Indicates that the Alert type is set to Vibration Indicates the battery energy level More bars mean more energy left Interface Your phone provides two interfaces Charger interface Data cable interface It is located at the bottom of your phone and is used to connect your travel charger or USB...

Page 14: ...are Scratching or bending can easily damage the UIM card or its contact electrode z Before inserting or removing your UIM card power off your phone remove the battery and disconnect your phone from the travel charger Install the Battery Follow the procedure below for installing the UIM card and the battery Note that the battery should be installed before using the phone even if UIM card is not bei...

Page 15: ...emove the Battery If the phone is powered on please press and hold for two seconds to power off the phone 1 Get your phone back to face up Slide the battery release latch towards the top end of the phone 2 Lift the battery up and away from the phone top end first ...

Page 16: ...art of the handset and ensure that the metal contact point of the UIM card faces downward 2 Place the bottom edge of the card behind the two protusions of the cardholding socket Then the rest of the card fits into the cardholding socket 3 Secure the UIM card into the cardholding socket by sliding the cardholding catch downwards 1 2 3 ...

Page 17: ...e battery for the first time z The battery discharges automatically if it is not used for a long time In this case recharge the battery before using it again z The charging time varies with temperature and aging condition of the battery z Before using the travel charger make sure your phone is installed with the battery z When the battery is left unused for a long time it is possible that you cann...

Page 18: ... with a specified colour during the charging Disconnect the charger from the AC power socket and then disconnect the charger from your phone During charging will be in animated charging status If becomes static the battery is fully charged If your phone is powered on while being charged you can still use the phone for desired operations But it takes longer to fully charge the battery Installing Ha...

Page 19: ... attention to the following aspects z If you do not insert the UIM card to your phone your phone displays Check UIM card after powered on In this case power off your phone insert the UIM card and then power on your phone again z If you have inserted the UIM card properly but the phone still displays the message Check UIM card consult your network operator or service provider z If your phone displa...

Page 20: ...The following table lists the types of input mode and their indicators Indicator Text input mode Indicator Text input mode ABC English uppercase 123 Number abc English lowercase eZiEn Smart English Note Press Clear once to delete the first letter to the left of the cursor By pressing and holding Clear for more than two seconds you can delete all letters ...

Page 21: ...to move to the next line You can press repeatedly to choose and enter the frequently used punctuations Smart English Input The eZiEn input mode recognizes commonly used words for the numeric sequence of key presses and inserts the word into your message It requires only one key press per letter of the word that you are spelling If more than one word shares the same numeric sequence then eZiEn prov...

Page 22: ...nput mode you can press the numeric key repeatedly until the desired digit appears on the screen z In the eZiEn input mode you can press the numeric key and then press until the desired digit appears on the screen Entering Symbols In any input mode press so that a symbol list is displayed You can press to scroll to the desired symbol and then press the numeric key labeled with the symbol to enter ...

Page 23: ...ypad is locked Making a Call Using Keypad 1 In the standby mode enter the phone number If the entered digit is wrong press Clear 2 Press to call this number 3 Press to end the call or to cancel the dialing z To make an international call press and hold to enter the international long distance code of and then enter the number to be dialed for example country code region code phone number z To call...

Page 24: ... Search the number you want to dial For details see Searching a Record on page 30 2 Press to dial this number Making a Call Using Speed Dial Function Press for two seconds the number key corresponding to the number that you want to dial For details see Setting Speed Dial Function on page 34 Answering or Rejecting a Call When there is an incoming call you can press or OK to answer the call or press...

Page 25: ...key except and Options during a Call Adjusting Earpiece Volume During a call you can press or to increase volume and press or to decrease volume Viewing the Phone Book During a call you can press to access the phone book menu Call Waiting 1 Press Menu to select Settings Call settings Call waiting 2 Select one of the following options z Activate Activate the Call Waiting function z Deactivate Deact...

Page 26: ...ervice provider Call Forwarding 1 Press Menu to select Settings Call settings Call forwarding 2 Select one of the following options z All Forward all incoming calls z Busy Forward an incoming call if you are in a call z No answer Forward incoming calls when nobody answers the phone or want to reject the incoming call z Default Forward an incoming call if you are in a call or want to reject the inc...

Page 27: ...o select Settings Call settings Minute alert 2 Select one of the following options z On Activate the Minute Alert function With Minute Alert activated your mobile notifies you of the call duration by giving an alert 10 seconds earlier to the end of each minute z Off Deactivate the Minute Alert function ...

Page 28: ...e groups in the phone book Setting message groups does not affect the groups set in the phone book You can set a maximum of ten message groups each of which can contain up to ten records You can send a message to a group instead of to the group members one by one 1 Press Menu to select Messages Message settings Group settings 2 Select one group Press Options for one of the following operations z S...

Page 29: ...ct Search phonebook to select a phone number from the phone book 5 Press OK to send the message After a message is sent if Message sent is displayed on the screen it indicates that the short message is sent to the short message service center SMSC successfully However it does not necessarily mean that the recipient has received your message If Send failed is displayed on the screen it indicates th...

Page 30: ...es that the short message is not sent to the SMSC successfully You need to send this message again Reading a Message If your phone receives a new message it rings or vibrates or does both Meanwhile the icon is displayed on the screen If the icon blinks it indicates that the memory is full You need to delete some old messages first to receive new ones 1 Press View to read the message Alternatively ...

Page 31: ... Messages Outbox 2 Press to select Phone or UIM card 3 Press to select the message you want to read 4 Press View to read the message 5 While viewing the message you can press Options for one of the following operations z Select Delete to delete the message z Select Forward to forward the message z Select Edit to edit the message z Select Re send to resend the message 6 After reading the message pr...

Page 32: ...o select Messages Message settings Memory status to view the message memory status Setting the Message Priority Press Menu and select Messages Messages settings Priority to set the priority of messages sent from the SMS center From lowest to highest the priorities are Normal Interactive Urgent and Emergency The message priority function needs the support of the network For more information contact...

Page 33: ...sult your service provider Voice call number should have been set 1 Press Menu to select Messages Voice mail Voice mail number 2 After setting the voice mail number press Ok 3 Press to select Call voice mail center 4 Press Select to call voice mail center Clearing Voice Mail Notification Press Menu to select Messages Voice mail Clear voice mail notification to clear the voice mail notification ...

Page 34: ...ta and fax services z While receiving a fax or data you can still make a call or go online without being affected by the modified settings in the Fax Data Rx mode For more information consult your service provider Caution z If you do not want to use data services do not modify any setting in the Fax Data Rx mode Otherwise voice services of your phone might be affected z If you need to use data ser...

Page 35: ...DMA95 low speed data transmission rate 3 Press Select to confirm the selection 2 Set the packet call dial number at your phone side 1 Press Menu to select Settings Data modem Packet call dial number 2 Input the dial number provided by the carrier The number must be the same as the one at the PC side 3 Press Ok 3 Set the dial software embedded into Windows at the PC side 4 Initiate dialing from the...

Page 36: ...regards all the incoming calls as faxes before power off After you power on the phone the phone automatically sets Fax Data Rx mode back to Off 3 Press Select to confirm the selection 2 Run the fax software on the PC for example VentaFax or software embedded into Windows XP 3 Send pictures from the PC to the fax at the other end either a PC fax or an analog fax 4 The fax at the other side either a...

Page 37: ...ne regards the next call as receive data Upon receipt of a call the phone automatically sets Fax Data Rx mode back to Off z Select Data until powered off and the phone regards all the incoming calls as receive data before power off After you power on the phone the phone automatically sets Fax Data Rx mode back to Off 3 Press Select to confirm the selection 2 Run the hyper terminal software on the ...

Page 38: ...ile number Home number Office number E mail Notes Group and Default Ring and then press OK At least one number field should be set 4 If the SIM card is being used for storage you can enter the General number and then press OK 5 Press Save to save the record Searching a Record 1 Press Menu to select Phone Book Search 2 Enter the name you want to search press Ok 3 Press so that you can choose the nu...

Page 39: ...d to send this message Editing a Record 1 Search the record to be modified in the phone book For details see Searching a Record on page 30 2 Press Options to select Edit 3 If the UIM card is being used for storage press Ok after entering the number and name 4 If the phone is being used for storage press Ok after entering the number name or other data Deleting Record s Delete one record in the phon...

Page 40: ... UIM card is available you can copy one record or all records from the phone memory to the UIM card or from the UIM card to the phone memory Copy one record as follows 1 Search the record to be copied in the phone book For details see Searching a Record on page 30 2 Press Options to select Copy to phone or Copy to UIM If the record is saved to your phone Copy to UIM is displayed If the record is s...

Page 41: ...ook into different groups for easy management You can set a maximum of ten groups each of which can contain 50 records You can only add records available in your phone memory to any of the groups Rename a group 1 Press Menu to select Phone Book Groups 2 Press to select a group 3 Press Options to select Rename 4 Enter the new group name Set a record to a group 1 Press Menu to select Phone Book Grou...

Page 42: ...up 3 Press Options and select View 4 Press to select the record to be deleted 5 Press Options to select Delete 6 Press Yes to remove the record from the selected group Alternatively press No to cancel the operation Delete all records in a group 1 Press Menu to select Phone Book Groups 2 Press to select a group 3 Press Options to select Delete all 4 Press Yes to delete all the records Alternatively...

Page 43: ...phone number from the phone book and define that number as the speed dial number corresponding to the numeric key z Select Delete to delete the definition of the speed dial number corresponding to that numeric key Saving My Phone Number 1 Press Menu to select Phone Book My phone 2 Press Edit and enter your phone number Setting Current Memory If UIM card is available you can save the phone book eit...

Page 44: ...phone book in your phone memory or UIM card Your phone memory can save up to 500 records while the capacity of the UIM card varies 1 Press Menu to select Phone Book Memory Info Memory status 2 Check the remaining space in your phone memory or in your UIM card ...

Page 45: ...rect phone lock code and then press Ok Make sure to remember the code If you do forget take your phone to your local phone dealer 1 Press Menu to select Settings Security Phone lock 2 Enter the correct phone lock code and press Ok 3 Select one of the following options z On Off Activate Deactivate the phone lock z Change code Enter a new phone lock code After you enter the new phone lock code the p...

Page 46: ...k 2 Enter the correct PIN and press Ok Note If you enter a wrong PIN for three successive times your phone will reset After the phone resets enter the correct PUK code when your phone displays Input PUK If you enter a wrong PUK code for ten successive times your UIM card becomes invalid In this case you need to contact your service provider for a new UIM card 3 Select one of the following options ...

Page 47: ...UIM card 1 Enter the correct PUK code and press Ok 2 Enter a new PIN and press Ok 3 Re enter the PIN and press Ok Restoring Factory Settings This function allows you to restore your phone to the factory settings 1 Press Menu to select Settings Restore factory settings 2 Enter the correct phone code 3 Press Ok ...

Page 48: ...tivated your phone automatically locks the keypad after a specified time The Auto Key Guard function takes effect in the standby mode That is your phone does not lock the keypad in the non standby mode 1 Press Menu to select Settings Auto keyguard 2 Select one of the following options z Off Deactivate the auto key guard function z 30 seconds 2 minutes or 5 minutes The phone locks the keypad 30 sec...

Page 49: ...set to Ring you can hear the ringing over the headset when there is an incoming call or SMS z Off Deactivate Headset Ringing function Setting Headset Auto Answer 1 Press Menu to select Settings Phone settings Headset auto answer 2 Select one of the following options z Off Deactivate the headset auto answer function z 2 seconds 5 seconds or 10 seconds Activate the headset auto answer function 2 5 o...

Page 50: ...ss Snooze to stop the alarm for five minutes after which the alarm clock rings again Calendar 1 Press Menu to select Applications Calendar 2 Press Options to select one or more of the following options z Select Add schedule then set title content year month time and alarm type and press Select to add a new schedule You can set up to 20 calendars z Select View current month to display the schedules...

Page 51: ...ns Currency converter 2 Press Select and then select Settings 3 Press to select Home CY 4 Press to move the cursor to Foreign CY 5 Press to select Foreign CY 6 Press Select to enter the current exchange rate 7 Press Save to save the rate Convert One Type of Currency to Another 1 Press Menu and select Applications Currency converter 2 Select home CY into foreign CY 3 Enter the amount of home CY 4 P...

Page 52: ...phone records the duration of the last call dialed calls received calls and all dialed and received calls You can reset the records z The call duration displayed on your phone may differ from that on the call detailed record CDR that you get from your service provider The difference is determined by factors like the network functioning and the round up settings of the phone Delete all You can choo...

Page 53: ...n Time GMT and the current time of other 31 major time zones around the world Line game For details see Help in your phone Smash game For details see Help in your phone Sound Volume z You can set the volume of the ring tone the earpiece or the key tone z Press to adjust the volume Silence You may choose to activate or deactivate the silence mode for notification of an incoming call or a new messag...

Page 54: ...erts Time format You can set your phone to 12 hour format or 24 hour format Call settings See Voice Services on page 15 Phone settings You can set the language supported by the phone and the headset parameters For headset parameters see Answering a Call with Headset on page 41 Security See Security Settings on page 37 Auto keyguard See Setting Key Guard on page 40 Data modem See Data Services on p...

Page 55: ... strong detergents to clean your phone z Do not attempt to open the phone Non expert handling may damage your phone z If your phone its parts or other accessories are not working properly take it to a qualified service center nearby The personnel there will help you and if necessary arrange for service Antenna Maintenance When using your phone do not hold the antenna Holding the antenna may increa...

Page 56: ... Installing UIM Card and Battery on page 6 Emergency call only You are in the network coverage area However no services except the emergency call service can be provided Mismatched Reenter When you change a code for example PIN you need to re enter the new code for confirmation If the new code re entered is inconsistent with the one previously entered this error message is displayed PIN Error You ...

Page 57: ...ital Pay attention to the following points in hospitals or health care facilities z Do not take your phone into the operating room OR intensive care unit ICU or coronary care unit CCU z Do not use your phone at places for medical treatment where it is prohibited to use mobile phones z When you use your phone near someone who is suffering from a heart disease turn down the ring tone volume or vibra...

Page 58: ...one on its holder Do not place the phone on the seat or other places where it can get loose in a sudden stop or collision z Use the phone after the vehicle stops at a safety place z If your phone allows the handsfree function or the phone can be used with earphones or there is any vehicle mounted equipment with handsfree mode use them in emergency z Do not place the phone over the air bag or in th...

Page 59: ...tery and charger to serious collision or shock Otherwise battery leakage phone malfunction overheat fire or explosion can be caused z Do not put your phone in the pocket on the back side of trousers or skirt to avoid phone damage while seating Children Safety z Put your phone battery and charger in places beyond the reach of children Do not allow children to use the phone battery or charger withou...

Page 60: ...frared interface if any on your phone z On a thunder stormy day do not use your phone outdoors or when it is being charged z Do not touch the antenna when a call is going on Touching the antenna may affect call quality and cause the phone to operate with more power As a result the talk time and standby time are shortened z The phone may interfere nearby TV sets radios and PCs z In accordance with ...

Page 61: ...battery or old phone in municipal waste or fire Otherwise explosion can be caused Emergency Call You can use your phone for emergency calls However connections in all conditions cannot be guaranteed You should never rely solely on the phone for essential communications Battery z Use the battery approved by the manufacturer only Otherwise explosion can be caused z Do not dispose of the battery in f...

Page 62: ...r the battery crack z Do not take out the battery when the phone is turned on z If you do not use the battery for a long time store it in normal temperature after charging Charger z Use the charger approved by the phone manufacture only Any violation of this rule may result in fire or malfunction of the charger z Do not short circuit the charger Short circuiting the charger may cause fire or malfu...

Page 63: ... THE GOVERNMENT S REQUIREMENTS FOR EXPOSURE TO RADIO FREQUENCY ELECTROMAGNETIC FIELD Your mobile phone is a low power radio transmitter and receiver When it is turned on it emits low levels of radio frequency energy also known as radio waves or radio frequency fields Governments around the world have adopted comprehensive international safety guidelines developed by scientific organizations e g IC...

Page 64: ... government adopted requirement for safe exposure The tests are performed in positions and locations that is at the ear and worn on the body as required by the FCC for each model For body worn operation this phone has been tested and meets FCC RF exposure guidelines when the handset is positioned a minimum of 15 mm from the body with an accessory that contains no metal part Use of other accessorie...

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