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HTP Elite FT EFT-285, Installation, Start-Up, Maintenance, Parts, Warranty, Page: 1 / 70

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HTP Elite FT EFT-285 Installation, Start-Up, Maintenance, Parts, Warranty Download Page 1

Elite FT

Residential and 

Commercial Models

Installation

Start-Up

Maintenance

Parts

Warranty

EFT-285 / EFT-399*
Models Manufactured On or After 10/30/17
with 10:1 Turndown Ratio

* “LP” Denotes Propane Gas Operation
“PU” Denotes Included Pump

This manual must only be used by a qualified installer / service technician. Read all instructions in this manual before installing. Perform 

steps in the given order. Failure to do so could result in substantial property damage, severe personal injury, or death.

The manufacturer reserves the right to make product changes or updates without notice and will not be held liable for 

typographical errors in literature.

NOTE TO CONSUMER: PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE.

272 Duchaine Blvd.

New Bedford, MA 02745

www.htproducts.com 

lp-657 Rev. 001 Rel. 000 Date 12.10.18

Improper installation, adjustment, alteration, service, or maintenance could void product warranty and cause property damage, severe 

personal injury, or death.

Heat Exchanger Bears the ASME “H” Stamp

California Proposition 65 Warning: This product contains chemicals known to the State of California to cause cancer, birth defects, or other 

reproductive harm.

Summary of Contents for Elite FT EFT-285

Page 1: ...jury or death The manufacturer reserves the right to make product changes or updates without notice and will not be held liable for typographical errors in literature NOTE TO CONSUMER PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE 272 Duchaine Blvd New Bedford MA 02745 www htproducts com lp 657 Rev 001 Rel 000 Date 12 10 18 Improper installation adjustment alteration service or maintenance coul...

Page 2: ...ce Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be provided by a qualified installer service agency or the gas supplier Improper installation adjustment alteration service or mainte...

Page 3: ...t be installed by qualified and licensed personnel The installer should be guided by the instructions furnished with the boiler and by local codes and utility company requirements In the absence of local codes preference should be given to the National Fuel Gas Code ANSI Z223 1 latest version Installations Must Comply With Local state provincial and national codes laws regulations and ordinances T...

Page 4: ...he outdoor sensor and the Outdoor Reset Curve sensor response curve in the boiler software This feature may be over ridden as described below in specific installations The boiler control is equipped with an outdoor sensor override for use with building management systems or in cascaded systems for systems with total input of 300 000 BTU hr or greater See statement below for an important notice on ...

Page 5: ...dure 62 B Vacation Procedure 62 C Failure to Operate 62 D Important Notice 62 Part 15 Installation Checklist 63 Part 16 Maintenance Report 63 Part 17 Replacement Parts 65 Limited Warranty 67 Maintenance Notes 69 Customer Installation Record Form 70 Part 1 General Safety Information This boiler is approved for indoor installations only and is not intended for use as a pool heater Clearance to combu...

Page 6: ... Thermal shock can potentially cause cracks in the heat E Freeze Protection NOTE Consider piping and installation when determining boiler location Due to the low water content of the boiler improper sizing of the boiler with regard to heating system load will result in excessive cycling and accelerated component failure HTP DOES NOT warrant failures caused by improperly sized boiler applications D...

Page 7: ...e spark from the electrode ignites mixed gas off of the burner Supply Water Temperature Sensor This sensor monitors the boiler outlet water temperature System Supply The control adjusts boiler firing rate so the supply temperature will match the boiler set point Return Water Temperature Sensor This sensor monitors boiler return water temperature System Return Flue Sensor Monitors flue temperature ...

Page 8: ...irect vent systems which draw outdoor air for combustion Such boilers must be installed using room air for combustion Indoor air will have a much lower relative humidity and hence potential corrosion will be minimized High heat sources generating heat 100o F 37o C or greater such as boiler flue pipes space heaters etc may damage plastic components of the boiler as well as plastic vent pipe materia...

Page 9: ... AND AUTOMATIC SHUTOFF VALVES IN ANY BOILER INSTALLATION WHERE A LEAKAGE OF WATER COULD RESULT IN PROPERTY DAMAGES The space must be provided with combustion ventilation air openings correctly sized for all other appliances located in the same space as the boiler The boiler cover must be securely fastened to prevent the boiler from drawing air from the boiler room This is particularly important if...

Page 10: ...NSI Z223 1 Install the boiler burner and ignition devices a minimum of 18 above the floor of the garage This will ensure the burner and ignition devices are well off the floor Locate or protect the boiler so it cannot be damaged by a moving vehicle Check with your local Authority Having Jurisdiction for requirements when installing boiler in a garage or closet Please read the entire manual before ...

Page 11: ...nventionally constructed building to a confined space such space should be provided with two permanent openings one located 6 15 cm below the space ceiling the other 6 15cm above the space floor Each opening should have a free area of one square inch per 1 000 BTU hr 22cm2 kW of the total input of all appliances in the space 2 Power Venting Indoor Combustion Air in Confined or Unconfined Space Whe...

Page 12: ...ikely to Have Contaminants Spray cans containing fluorocarbons Dry cleaning laundry areas and establishments Permanent wave solutions Swimming pools Chlorinated waxes cleaners Metal fabrication plants Chlorine based swimming pool chemicals Beauty shops Calcium chloride used for thaw ing Refrigeration repair shops Sodium chloride used for water softening Photo processing plants Refrigerant leaks Au...

Page 13: ...hlorinated fresh water should be acceptable as levels are typically less than 5 ppm mg L Do not connect the appliance to directly heat swimming pool or spa water Total Dissolved Solids TDS less than 500 ppm mg L Total dissolved solids are minerals salts metals and charged particles that are dissolved in water The greater the amounts of TDS present the higher the corrosion potential due to increase...

Page 14: ...odulation Stainless Steel Metal Fiber Burner Gas Valve System Air Ratio Valve Dimensions in Inches W 20 25 5 H 32 6 36 4 D 20 6 23 6 Boiler Water Content Gallons 6 1 7 9 Minimum Flow Rate 30oF T GPM 17 9 25 0 Boiler Setpoint Temperature Range 50 190oF 32 190oF with Outdoor Reset Curve DHW Indirect Setpoint Temperature Range 70 180oF Water Pressure PSI Heat Exchanger MAWP 80 Pressure Relief Valve 8...

Page 15: ...ldonlybedonebyaqualified licensed plumber in accordance with all local plumbing codes The boiler may be connected to an indirect water heater to supply domestic hot water HTP offers indirect water heaters in a wide range of gallon sizes in either stainless steel or glass lined construction A General Plumbing Information Use two wrenches when tightening water piping at boiler Use one wrench to prev...

Page 16: ...ry or death may result FAILURE TO RE INSPECT THE T P VALVE AS DIRECTED COULD RESULT IN UNSAFETEMPERATURE AND OR PRESSURE BUILD UP WHICHCANRESULTINPROPERTYDAMAGE SERIOUSPERSONAL INJURY OR DEATH D Potable Expansion Tank Expansion Tank and Make Up Water 1 Ensure that the expansion tank is sized to correctly handle boiler and system water volume and temperature Undersized expansion tanks cause system ...

Page 17: ...local codes require a low water cut off device which is an optional part available through HTP Part 7600P 990 Check with local codes for additional requirements If the boiler supplies hot water to heating coils in air handler units flow control valves or other devices must be installed to prevent gravity circulation of boiler water in the coils during the cooling cycle Chilled water medium must be...

Page 18: ...p The chart below represents the combined flow rates and pipe sizes when using multiple boilers to design the manifold system for the primary circuit To size simply add up the number of boilers and the required flow rates for the system design temperature Example 5 285 Model boilers with a design of 20 Δt degree temperature rise with each boiler having an individual flow rate of 26 8 GPM To correc...

Page 19: ...th manual vents at the high points follow the previous section and starting with the nearest manual air vent open the vent until water flows out Then close the vent Repeat the procedure working your way toward the furthest air vent It may be necessary to install a basket strainer in an older system where larger amounts of sediment may be present Annual cleaning of the strainer may be necessary Upo...

Page 20: ...t carefully calculate the additional friction loss in the system as well as the reduction in heat transfer coefficients L Zoning with Zone Valves 1 When zoning with zone valves connect the boiler to the system as shown in Applications The primary secondary piping shown ensures the boiler loop will have sufficient flow It also avoids applying the high head of the boiler circulator to the zone valve...

Page 21: ...er use flow check valves with weighted seats at or near the appliance to prevent gravity circulation Mixing valves are required for the protection of low temperature loops Figure 8 Near Boiler Piping NOTE This drawing is meant to show system piping concept only Installer is responsible for all equipment and detailing required by local codes ...

Page 22: ...lp 657 Rev 001 Rel 000 Date 12 10 18 22 Figure 9 Piping Symbol Legend ...

Page 23: ...rt ball valves Purge valves can be used with circulator flanges as an alternative 7 A mixing valve is recommended if the DHW temperature is set above the factory setting of 119oF 8 Piping shown is Primary Secondary System flow secondary loop must be greater than the boiler s primary loop flow 9 Install a minimum of 12 diameters of straight pipe upstream of all circulators 10 VERY IMPORTANT Minimum...

Page 24: ... port ball valves Purge valves can be used with circulator flanges as an alternative 7 A mixing valve is recommended if the DHW temperature is set above the factory setting of 119oF 8 Piping shown is Primary Secondary System flow secondary loop must be greater than the boiler s primary loop flow 9 Install a minimum of 12 diameters of straight pipe upstream of all circulators 10 VERY IMPORTANT Mini...

Page 25: ...mixing valve is recommended if the DHW temperature is set above the factory setting of 119oF 8 Piping shown is Primary Secondary System flow secondary loop must be greater than the boiler s primary loop flow 9 Install a minimum of 12 diameters of straight pipe upstream of all circulators 10 VERY IMPORTANT Minimum flow rates outlined in this manual must be maintained through the heat exchanger to m...

Page 26: ...t is best to pipe all intake combustion air directly to the outdoors NOTE Care must be taken to prevent condensate freezing in the exhaust vent pipe system See local state provincial and national codes for best practices to prevent condensate freezing in the exhaust vent pipe system Improper seating of vent pipe gaskets can cause eventual gasket failure and exhaust gas leakage Ensure the exhaust v...

Page 27: ... The vent system could fail causing leakage of flue products into the living space Use only the approved pipe and fitting materials and primer and cement specifically designed for the material used as listed in the above table Failure to do so could result in property damage serious injury or death High heat sources generating heat 100o F 37o C or greater such as boiler flue pipes space heaters et...

Page 28: ...at may be opened Direct Vent 1 foot 3 feet 91 cm Power Vent 4 ft below or to side of opening 1 ft above opening C Clearance to permanently closed window D Vertical clearance to ventilated soffit located above the terminal within a horizontal distance 2 feet 61 cm from the center line of the terminal E Clearance to unventilated soffit F Clearance to outside corner G Clearance to inside corner H Cle...

Page 29: ...such as a roof with a parapet wall ensure the exhaust vent terminates a minimum of 10 from nearest wall and extends level with or above the top of the wall This will ensure flue gas does does not get trapped and possibly recirculated into the intake air pipe which could contaminate the combustion air 7 To prevent water leakage install adequate roof flashing where the pipe enters the roof 8 Do not ...

Page 30: ...ine with the exhaust vent terminal The sign shall read in print no less than 0 5 inches in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS Marking of Exhaust Vent and Intake Pipe Piping used for ventilation make up or combustion air intake shall be labeled as follows a Throughout the entire developed length i Labels must be placed every ten feet for exposed visible piping or ii Labels ...

Page 31: ...C VENT KIT MAINTAIN 12 MINIMUM CLEARANCE ABOVE HIGHEST ANTICIPATED SNOW LEVEL OR GRADE WHICHEVER IS GREATER TYP 1 MIN Sidewall Venting with Concentric Kit 12 OVER MAXIMUM SNOW LEVEL OR 24 WHICHEVER IS GREATER 05 26 15 LP 505 C CONCENTRIC VENT KIT POSITION TO PREVENT CONDENSATE BLOCKAGE NOTE EXTENDED VENT RUNS WHEN TRANSITIONING TO A LARGER DIAMETER MUST ALWAYS TAKE PLACE IN A VERTICAL Roof Venting...

Page 32: ...racket must be within 1 foot of the boiler and the balance of 4 foot intervals on the vent pipe Venting must be readily accessible for visual inspection from the first three feet from the boiler NOTE These drawings are meant to demonstrate system venting only The installer is responsible for all equipment and detailing required by local codes 2 Venting Through an Existing System This boiler may be...

Page 33: ... System 2 Intake Exhaust Exhaust Intake 07 22 13 LP 325 NN INTAKE EXHAUST 24 SEAL EXISTING VENT CAP SEAL Exhaust Intake Chase Venting through an Existing System 3 Figure 19 1 2 Concentric Venting Through an Existing System 3 Chase Venting Through an Existing System NOTE These drawings are meant to demonstrate system venting only The installer is responsible for all equipment and detailing required...

Page 34: ...lace Appliance Near Dryer ROOM OPENING ROOM OPENING 6 6 EXHAUST LP 325 S 09 29 11 Boiler Water Heater or Appliance Indoor Combustion Air Single Pipe EXHAUST UPPER AIR DUCT LOWER AIR DUCT LP 325 T 8 5 2010 Boiler Water Heater or Appliance Outdoor Combustion Air Single Pipe Figure 21 Indoor and Outdoor Combustion Air Single Pipe ...

Page 35: ...re missing DO NOT install the trap Replace the entire condensate assembly NOTE Before installation clean out the condensate collector with water to remove any foreign matter that may block the condensate line Do not install the condensate assembly if a component is lost or missing Replace the entire assembly Failure to follow this warning could result in property damage serious personal injury or ...

Page 36: ...ong term damage to the drainage system and to meet local code requirements HTP recommends neutralizing the condensate with a Condensate Neutralizer Kit Part 7450P 212 The neutralizer kit connects to the drain system and contains limestone chips that neutralize the pH level of the water vapor The neutralizer kit should be checked annually and the limestone chips replenished if necessary When replac...

Page 37: ...rranty Jumping out control circuits or components WILL VOID product warranty and can result in property damage personal injury or death Label all wires prior to disconnecting them when servicing the boiler Wiring errors can cause improper and dangerous operation Failure to follow these instructions may result in property damage or personal injury It is of extreme importance that this unit be prope...

Page 38: ...influence the ability of the thermostat to measure room temperature 3 If the thermostat is equipped with an anticipator and it is connected directly to the boiler the anticipator should be set at 1 amps If the thermostat is connected to other device s the anticipator should be set to match the power requirements of the device s See the instruction manual of the connected device s for further infor...

Page 39: ...e of the knockouts in the cabinet Figure 28 Wiring Cascade System Figure 29 Cascade Termination Plug Detail J Optional 0 10 Volt Building Control Signal 1 A signal from a building management system may be connected to the boiler to enable remote control This signal should be a 0 10 volt positive going DC signal When this input is enabled using the installer menu a building control system can be us...

Page 40: ... 1 Connect the boiler pump to the terminals labeled 1 HOT 2 NEUT and 3 GND 2 In cascaded systems where ONLY ONE boiler provides DHW supply connect the DHW pump to the terminals marked 4 HOT 5 NEUT 6 GND on the boiler that will meet DHW demand 3 An alarm bell or light can be connected to the alarm contacts of the follower boiler The normally closed alarm contact may be used to turn a device off if ...

Page 41: ...lp 657 Rev 001 Rel 000 Date 12 10 18 41 Figure 31 Internal Connection Diagram ...

Page 42: ...s with air in the lines 6 Sealing compound must be approved for gas connections Care must be taken when applying compound to prevent blockage or obstruction of gas flow which may affect the operation of the unit Do not use Teflon tape on gas line pipe thread Use a pipe compound rated for use with natural and propane gases Apply sparingly on male pipe ends leaving the two end threads bare and flow ...

Page 43: ...pressure regulator is as least 6 10 feet upstream of the appliance Failure to do so could result in substantial property damage severe personal injury or death Table 16 Gas Pipe Sizing BTU s per Hour Do not do a gas conversion on this boiler without an officially approved conversion kit and instructions Failure to use a conversion kit when converting the boiler to fire on Natural or Propane gas wi...

Page 44: ...contact an authorized technician or licensed professional Water pH between 6 5 and 8 5 Hardnesslessthan7grains 120mg L Watertemperatures of 140oF and greater Chloride concentration less than 100 ppm mg L Total Dissolved Solids TDS less than 500 ppm mg L NOTE It is recommended to clean the heat exchanger at least once a year to prevent lime scale buildup To clean the heat exchanger follow the maint...

Page 45: ...t all entrapped air Some good indicators that air is removed include the absence of gurgling noises in the pipes and pump operation becoming very quiet Pressing and v together at any time will return the boiler to normal operation i After the system has operated for five minutes eliminate any residual air by using the manual air vents located throughout the system j If purge valves are not install...

Page 46: ... gets to the high firing rate of the follower boiler but the system sensor is below the 2 Verify the boiler and system are full of water and all system components are correctly set for operation required temperature the master boiler control will then tell the next boiler in the firing sequence to begin its demand sequence The master boiler control will then begin to ramp up the firing rate comman...

Page 47: ... steps 1 Turn down the thermostats before applying power to the boiler If 0 10 volt or other inputs are used make sure that they are set so there is no call for heat while programming 2 Turn on the power to the boiler or boilers if a cascade system used 3 Next check the boiler settings Adjustment and factory defaults are outlined within this section If a cascade system is used it is important that...

Page 48: ...A Allows the user to switch to European date format 2009 08 28 from US format 08 28 2009 CLOCK YEAR 08 28 2009 Fr 10 01A Adjusts the year setting CLOCK MONTH 08 28 2009 Fr 10 01A Adjusts the month setting CLOCK DATE 08 28 2009 Fr 10 01A The clock is set Table 20 Clock Setting Screens NOTE The internal clock does not adjust for daylight savings time and requires manual adjustment E Programming the ...

Page 49: ...M SENS ON 27 Sets the control to display an error message if the system sensor is open or shorted NOTE This error does not stop the boiler or boilers from running Factory Default ON Range ON OFF Screen Description Function 7 Warm Weather Shutoff WARM WEATHER OFF 68 oF 7 When used with an outdoor sensor warm weather shut down will disable the boiler if the programmed outdoor temperature is exceeded...

Page 50: ...associated with this ARE NOT covered by warranty Table 22 System Setting Program Navigation NOTE For the following functions you must have your maintenance function turned on To change these functions press ENTER The left most digit will begin to blink Use the or v arrows to change the digit Use the arrow keys to switch between digits When you ve made your selection press ENTER again Screen Descri...

Page 51: ...he control will cascade the boilers up to this set point depending on demand Press v once DHW SET 119oF DHW 117oF Displays the current tank temperature set point on the top line The actual temperature measured by the tank or return sensor HTP 7250P 325 is displayed on the bottom line If a mechanical aquastat is used in place of the recommended sensor the second line will display OFF in place of th...

Page 52: ...d oldest boiler control lockout fault The top line will alternate between the words FAULT HISTORY and the actual fault encountered The bottom line will display the date and time that the fault occurred Press v once FAULT HISTORY 4 08 28 2009 Fr 5 19A This screen displays the fourth oldest boiler control lockout fault The top line will alternate between the words FAULT HISTORY and the actual fault ...

Page 53: ...tus of the system pump output contacts Press v once CASCADE PWR 100 PRESENT 01234567 This screen displays overall cascade poweroutput Therangeofthisvalueis the number of boilers communicating with the Master x 100 For example if 8 boilers are connected and firing the maximum cascade power is 800 The second line shows which boiler addresses are communicating with the Master Press v once CASCADE SYS...

Page 54: ...SET to clear the fault and resume operation Be sure to observe the operation of the unit for a period of time to assure correct operation and no reoccurrence of fault message DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN SUBMERGED IN WATER Immediately call a qualified service technician The appliance MUST BE replaced if it has been submerged Attempting to operate an appliance that has been submer...

Page 55: ...temperature measured by the supply sensor is higher than the boiler temperature ignition diff setting Thismessagewillstaypresentuntilthewatertemperature measured by the supply sensor is less than the boiler temperature ignition diff setting TEMPER BLOCKING PUMP ON DHW This display indicates a temporary hold on the burner There is a demand on the boiler from the DHW circuit for heat the pump is pow...

Page 56: ...place the ECO sensor FLUE TEMP WAT LV F01 PUMP ON F01 indicates that the flue temperature limit switch of the boiler has tripped or that the water level in the boiler is low this will only occur if the optional UL353 LWCO is installed This code indicates a serious safety issue The boiler will not restart until the flue cools down sufficiently or the water level is restored A technician must repair...

Page 57: ...y issue exists The boiler will not restart until a technician determines and repairs the cause of excessive temperature and pushes RESET on the display If the FAULT light is not illuminated and this message is displayed the supply tem perature of the boiler is at or above 199oF The message will clear automatically when the temperature drops below 194oF During the time that this fault is displayed ...

Page 58: ...AME signal on the display It should be above 1 0 when the boiler is firing 5 If the signal reads less than 1 microampere clean the flame rectifier and spark probe 6 If the problem persists and the FLAME signal is still less than 1 0 replace the flame probe and spark igniter probe 7 The flame signal should be steady after the boiler has been firing for 1 minute and is normally at 5 0 to 9 0 If the ...

Page 59: ...rprogramming the control is left in a locked out mode Press RESET for at least 1 second to use the control OUTDOOR SENSOR FOU PUMP ON 1 45P FOU indicates an issue with the outdoor sensor It is shorted damaged or disconnected from the boiler 1 Check outdoor sensor connections and wiring Ensure the sensor and wiring are intact and that the sensor is connected to the boiler 2 Checktheoutdoorsensorres...

Page 60: ...mover in a spray bottle gloves and eye protection 1 Shut down the boiler by using the following steps a Turn off power to the boiler Turn thermostats down to ensure there is no call for heat or disconnect thermostat connections from terminals Close the gas valve inside the boiler cabinet Wait for the boiler to be cool to the touch b Disconnect the wires plugged into the fan spark electrode flame r...

Page 61: ... gases to leak and result in serious personal injury or death 1 Ensure the boiler is powered off and has had time to cool 2 Remove the stainless steel lock pin to release the condensate trap Remove the clear plastic hose from the hose barb Remove the trap from the drain tube 3 Remove the bottom cap from the condensate trap 4 Flush trap with fresh water to remove debris from the trap NOTE Ensure th...

Page 62: ...f Continue to wait for the combustion blower to stop so all latent combustion gases are purged from the system This should take a maximum of 40 to 90 seconds B Vacation Procedure If there is danger of freezing change the set point to 70oF DO NOT turn off electrical power If there is no danger of freezing follow Shutdown Procedure C Failure to Operate Should the burner fail to light the control wil...

Page 63: ...d 9 Convert the Boiler If necessary convert the boiler to the proper fuel type Locate the stickers in the appropriate locations on the boiler Verify combustion settings after gas conversion Carbon Dioxide CO2 High Fire CO2 Low Fire Verify combustion settings after gas conversion Carbon Monoxide ppm CO High Fire ppm CO Low Fire Mail in conversion registration 10 Record heating curve Record steps 8 ...

Page 64: ...cloth to remove oxides Combination Ignitor and Flame Probe Check ionization in uA d7 in Status Menu in Start Up Procedures Record high fire and low fire Clean probe with plumbers cloth to remove oxides Condensate 1st Year 2nd Year 3rd Year 4th Year Neutralizer Check condensate neutralizer Replace if necessary Condensate Pipe Ensure the condensate trap is filled with water Disconnect condensate hos...

Page 65: ...600P 110 7600P 111 REFRACTORY BURNER DOOR 11 7250P 005 GASKET PROBES 12 7500P 067 6MM NUTS BURNER DOOR 13 7600P 092 7600P 093 HEAT EXCHANGER w INSULATION 14 7600P 147 7600P 148 INSULATION HEAT EXCHANGER 15 7350P 033 GAS VALVE 16 7350P 079 SHUT OFF VALVE 17 7600P 136 7600P 236 PIPE CLAMP 18 7600P 899 7600P 901 RETURN PIPING ASSEMBLY 19 7600P 902 7600P 903 SUPPLY PIPING ASSEMBLY 20 7600P 152 7600P 1...

Page 66: ...lp 657 Rev 001 Rel 000 Date 12 10 18 66 Figure 36 Cabinet Replacement Parts ...

Page 67: ...ranty for that replacement boiler or component s F If at the time of a request for service the Owner cannot provide a copy of the original sales receipt or the warranty registration the warranty period for the boiler shall then be deemed to have commenced thirty 30 days after the date of manufacture of the boiler and NOT the date of installation of the boiler and be covered by the unexpired portio...

Page 68: ... required and requested by the HTP Claims Departmentyouwillhavethirty 30 daystoprovideit Whenallrequested information is provided HTP will respond within three 3 business days The claim will be automatically closed if requested information is not provided within thirty 30 days Claims will not be reopened without HTP Warranty Supervisor approval During the claims process a product that must be repl...

Page 69: ...lp 657 Rev 001 Rel 000 Date 12 10 18 69 Maintenance Notes ...

Page 70: ...tallation Installation Address Product Name Serial Number s Comments Installer s Code Name Installers Phone Number Signed by Installer Signed by Customer Installation Notes IMPORTANT Customer Please only sign after the qualified installer service technician has fully reviewed the installation safety proper operation and maintenance of the system If the system has any problems please call the quali...

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