HTP CGH-199O Series Installation, Start-Up, Maintenance, Parts And Warranty Download Page 27

lp-673 Rev. 000 Rel. 001 Date 8.30.18

27

Part 6 - Installing the Condensate Drain

This condensing high efficiency water heater has a condensate 

removal system. Condensate is water vapor derived from 

combustion products, similar to that produced by an automobile 

when it is initially started. It is very important that the condensate 

line is sloped down away from the heater and to a suitable drain. 

The condensate line must remain unobstructed. If allowed to 

freeze in the line or obstructed in any other manner, condensate 

can exit from the water heater tee, resulting in potential water 

damage to property.

When installing a condensate pump, select one approved for use 

with condensing heaters and furnaces. The condensate pump 

should have an overflow switch to prevent property damage from 

spillage.

Condensate from the heater will be slightly acidic (pH from 

3.2 to 4.5). Check with your local gas company to determine if 

combustion condensate disposal is permitted in your area. Install 

a neutralizing filter if required by local codes. If left untreated 

and/or improperly disposed of condensate can lead to property 

damages. DO NOT drain condensate onto finished surfaces. 

Doing so will damage the surfaces. Damages caused by improper 

disposal of condensate ARE NOT covered by product warranty. 

NOTES:

1. Due to its efficient design, the water heater produces condensate 

(water) as a normal by-product. This condensate is acidic, with a 

pH level between 3 and 4. This condensate must be drained away 

from the water heater and disposed in accordance with all local 

regulations.

2. The condensate line should be as short and vertical as possible to 

avoid freezing. If the line must run horizontally, it must be pitched at 

least 1/4” per foot to properly drain. If this cannot be done, or a very 

long length of condensate hose is used, increase the condensate 

line to a minimum of 1” ID and place a tee in the line after the 

condensate neutralizer to properly reduce vacuum lock in the drain 

line, or install a condensate removal pump.

3. Use corrosion-resistant materials to drain condensate. Use 

the included flexible plastic hose or ½” PVC and CPVC drain pipe 

complying with ASTM D1785, F441, or D2665 may be used. Cement 

LP-672-G

Rev. 5/18/18

NOTE: INSULATE WITH HEAT 

TAPE TO PREVENT FREEZING

IN THE CONDENSATE TRAP

OR LINE.

Figure 19 - Internal Condensate 

Trap

must comply with ASTM D2564 for 

PVC pipe or F493 for CPVC pipe. 

For Canadian applications, use CSA 

or ULC certified PVC or CPVC pipe, 

fittings, and cement.

4. A frozen condensate line could 

result in a blocked condition 

and an Er:29 Error Code.  It is 

very important to protect the 

condensate line from freezing 

temperatures or any type of 

blockage. In installations that 

Figure 20 - Condensate Piping with (1) Neutralizer to Drain, and (2) Neutralizer to Pump

may encounter sustained freezing 

conditions, the use of heat tape is 

recommended to avoid freezing 

of the condensate trap and line. It 

is also recommended to bush up 

the condensate line size to 1” and 

terminate condensate discharge as 

close to the unit as possible. Longer condensate runs are more prone 

to freezing. Damages due to frozen or blocked condensate lines ARE 

NOT covered by warranty.

5. Support of the condensate line may be necessary to avoid blockage 

of the condensate flow.

6. Local building codes may require an in-line neutralizer to be 

installed (not included) to treat the condensate.  If required by local 

authorities, a condensate filter of lime crystals, marble, or phosphate 

chips will neutralize slightly acidic condensate (p/n 7450P-212 

available from HTP). Follow all the installation instructions included 

with the neutralizer. If a neutralizer is installed, periodic replacement 

of the limestone (or neutralizing agent) will be required. The rate of 

depletion of the limestone varies with usage of the water heater. 

During the first year of water heater operation, check the neutralizer 

every few months for depletion.

7. Route the drain line to a nearby drain or condensate pump. If the 

heater condensate outlet is lower than the drain, you must use a 

condensate removal pump (kit p/n 554200 available from HTP).

8. An error will appear on the water heater display if condensate line 

is blocked - Er: 29. The water heater will not operate with a blocked 

condensate line. It is extremely important to have this condition 

repaired by a qualified service technician.

CONDENSATE PIPING

(SUGGESTED SETUP FOR 

CONDENSATE REMOVAL

TO FLOOR DRAIN)

LP-672-A

5/16/18

HORIZONTAL LINES MUST

N1100 CONDENSATE

NEUTRALIZER

BE INSTALLED WITH A PITCH

OF AT LEAST 1/4" PER FOOT

PIPE HANGERS MUST

BE USED TO SUPPORT

PIPING VERTICAL OR

HORIZONTAL

TO SUITABLE DRAIN

(NO FINISHED SURFACES)

1" X 3/4" PVC PIPE

REDUCER - SWEAT

3/4" PVC PIPE

SWEAT CONNECTIONS

THROUGHOUT

VENT

CONDENSATE HOSE

(SUPPLIED)

IMPORTANT!

WRAP CONDENSATE

LINES WITH HEAT TAPE

OR INSULATION

TO PREVENT FREEZING

3/4" FLEXIBLE

CONDENSATE PIPING WITH PUMP

PIPING

NEUTRALIZER

N1100 CONDENSATE

REDUCER - SWEAT

BE INSTALLED WITH A PITCH

CONDENSATE PUMP

554200 LITTLE GIANT

PIPING

RIGID PVC

TUBING

(SUGGESTED SETUP FOR 

CONDENSATE REMOVAL

TO OUTSIDE SOURCE)

PIPING SUPPORTS

OF AT LEAST 1/4" PER FOOT

PIPE HANGERS

MUST BE USED 

TO SUPPORT

VERTICAL OR 

HORIZONTAL

HORIZONTAL LINES MUST

1" x 3/4" PVC PIPE

3/4" HOSE BARB

3/4" PVC PIPE SWEAT

CONNECTIONS

 THROUGHOUT

LP-672-B

5/16/18

VENT

PIPING SUPPORTS

IMPORTANT!

WRAP CONDENSATE

LINES WITH HEAT TAPE

OR INSULATION

TO PREVENT FREEZING

TO SUITABLE DRAIN

(NO FINISHED 

SURFACES)

1

2

Summary of Contents for CGH-199O Series

Page 1: ...UCTIONS FOR FUTURE REFERENCE 272 Duchaine Blvd New Bedford MA 02745 www htproducts com lp 673 Rev 000 Rel 001 Date 8 30 18 The surfaces of these products contacted by potable consumable water contain...

Page 2: ...ices not related to personal injury WARNING If the information in these instructions is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not stor...

Page 3: ...est version from Canadian Gas Association Laboratories 55 Scarsdale Road Don Mills Ontario Canada M3B 2R3 Also Canadian Electrical Code C 22 1 from Canadian Standards Association 5060 Spectrum Way Sui...

Page 4: ...ance 56 Part 13 Replacement Parts 59 Limited Warranty for RGH Water Heaters 65 Notes 67 Customer Installation Record Form 68 Part 1 General Safety Information This water heater is approved for outdoor...

Page 5: ...on and the placement of critical components circulators condensate neutralizers etc before installing the water heater DO NOT allow children to operate this unit DO NOT use this unit if it does not ap...

Page 6: ...er supplied from utility or well water in compliance with EPA secondary maximum contaminant levels 40 CFR Part 143 3 If the water contains contaminants higher than outlined by the EPA water treatment...

Page 7: ...seconds 150oF About 1 1 2 seconds 155oF About 1 second Table 3 Time and Temperature Relationship in Scalds Households with small children disabled or elderly persons may require a 120o F or lower tem...

Page 8: ...cations where rain from building runoff may spill onto the heater Doing so could result in premature product failure Such failures ARE NOT covered by warranty Do not locate where sprinklers may spray...

Page 9: ...er and energy insulate all water piping especially the hot and recirculation water lines Table 6 Minimum Installation and Service Clearances Recommended Service and Proper Operation Clearances Top 36...

Page 10: ...r heater by any means other than those described in this manual Doing so will void the warranty and may result in severe personal injury or death Failure to vent the water heater properly will result...

Page 11: ...ng Photo processing plants Refrigerant leaks Auto body shops Paint or varnish removers Plastic manufacturing plants Hydrochloric or Muriatic acid Furniture refinishing areas and establishments Cements...

Page 12: ...Electronic Ignition Automatic Flame Sensing Burner System Single Orifice Premixed Fuel Modulation Ceramic Fiber Burner Gas Valve System Air Ratio Valve Minimum Flow Rate Zero activation with storage...

Page 13: ...external mixing valve and increasing tank setpoint temperature Example If installation requires 120F from Mixing Valve set tank at 140F to increase First Hour Rating Peak Hour Demand First Hour Ratin...

Page 14: ...Intake B Exhaust Vent C DHW Outlet Adapter 1 1 4 NPT D DHW Inlet Adapter 1 1 4 NPT E Gas Inlet Adapter 3 4 NPT F Condensate Adapter 1 2 NPT 3 4 PVC Socket on Floor Models Table 13 Adapter Specificatio...

Page 15: ...Heat Exchanger The highly efficient 316L stainless steel fire tube heat exchanger with internal aluminum is designed to extract all available heat from the combustion process and pass it into heat tra...

Page 16: ...ected units up or down to ensure the units are putting only the needed energy into the connected storage tank and also to ensure all connected units get even run time to balance out service requiremen...

Page 17: ...xpansion tank In the hot outlet install a suitable adapter to match the tubing of B Backflow Preventer Use a backflow preventer specifically designed for water heater installations This valve should b...

Page 18: ...ower to the water heater or isolate the heater from the system if ANY plumbing work is to be done Running the water heater without water will result in dry firing 9 The setpoint of the water heater ne...

Page 19: ...ent scalding 8 Always shut off power to the water heater or isolate the heater from the system if ANY plumbing work is to be done Running the water heater without water will result in dry firing 9 The...

Page 20: ...vacuum relief valve per 248 CMR 7 Mixing valve application is optional but recommended to help prevent scalding 8 Always shut off power to the water heater or isolate the heater from the system if ANY...

Page 21: ...ng 8 Always shut off power to the water heater or isolate the heater from the system if ANY plumbing work is to be done Running the water heater without water will result in dry firing 9 The setpoint...

Page 22: ...ust be installed as close to the water heater as possible No other valves should be placed between the pressure relief valve and the appliance DO NOT install a relief valve with a pressure rating grea...

Page 23: ...ot attempt to conduct an inspection on your own Contact your plumbing contractor for a re inspection to assure continued safety Do not thread a cap or plug into the relief valve or relief valve line u...

Page 24: ...Vertical clearance to ventilated soffit located above the terminal within a horizontal distance of 2 feet from the center line of the terminal E Clearance to unventilated soffit F Clearance to outside...

Page 25: ...on The flue products from the exhaust vent will create a large plume when the heater is in operation Avoid venting in areas that will affect neighboring buildings or be considered objectionable DO NOT...

Page 26: ...re the unit exhaust extends level with or above the top of the fence to ensure flue gas does not get trapped and possibly recirculated into the louver system which could contaminate the combustion air...

Page 27: ...nsate line from freezing temperatures or any type of blockage In installations that Figure 20 Condensate Piping with 1 Neutralizer to Drain and 2 Neutralizer to Pump may encounter sustained freezing c...

Page 28: ...3 Factory Factory Settings DO NOT CHANGE 4 Vent Size Factory Settings DO NOT CHANGE 5 Gas Type LP NG 6 High Fire Normal High Fire 7 Low Fire Normal Low Fire Table 18 DIP Switch Group NOTE DO NOT CHAN...

Page 29: ...If the 0 10V is connected the Master control will calculate the water temperature set point based on the programmed reset curve parameters If the 0 10V is not connected the Master control will mainta...

Page 30: ...lp 673 Rev 000 Rel 001 Date 8 30 18 30 Figure 31 Electrical Wiring Diagram...

Page 31: ...lp 673 Rev 000 Rel 001 Date 8 30 18 31 Figure 32 Ladder Diagram...

Page 32: ...3WAY NOT USED 3 NOT USED CN1 SMW250 03 1 RS 485 RS 485 Cascade Connection SELV 5V DC 2 RS 485 3 4 RS 485 5 RS 485 CN4 LWD1140 06 1 FAN NOT USED 2 GND 3 VDD SELV 14V DC 4 Fan power start coil SELV 8 2...

Page 33: ...BTU ft3 Contact the local gas supplier for actual BTU ft3 rating 2 Natural Gas Pipe Sizing The following table lists maximum capacity of pipe in cubic feet of gas per hour for gas pressures of 14 or l...

Page 34: ...FV isinthegasline checkthemanufacturer s minimum and maximum flow capacity ratings An improperly sized EFV will not allow for a full flow of gas to the water heater and will cause the water heater to...

Page 35: ...play Overviews Press this Button Less than 5 Seconds Turns Control Power Panel ON OFF Hold this Button More than 5 Seconds When Control Panel Power is ON Status Display Mode When Control Panel Power i...

Page 36: ...re bathing or showering D Changing the Time Press and hold the button for five seconds when the display panel is powered ON to change the time The settings can be adjusted as follows Year Month Date H...

Page 37: ...in 1000 hour units 2 rh Burner operating time Time burner has operated in 1 hour units 3 rH Burner operating time Time burner has operated in 1000 hour units 4 It Ignition attempts Number of ignition...

Page 38: ...ets Maximum Storage Tank Temperature Range rE 95 140oF or Co 95 160oF 11 dd 7F Storage Tank Differential Set Point Storage Tank Differential Set Point Range 5 30o F 12 Pr 1 MIN System and Heater Pump...

Page 39: ...the button again The display will return to power off mode G Setting Up a Cascaded System For each floor containing bedroom s a carbon monoxide detector and alarm shall be placed in the living area ou...

Page 40: ...ntrol the set point temperature of the water heater The control interprets the 0 10 volt signal as follows when the signal is between 0 and 1 5 volts the water heater will be in standby mode not firin...

Page 41: ...g settings are more than 2 5DC before ignition less than 2 5DC after ignition 4 Check igniter transformer for proper connection 5 Clean the spark igniter with steel wool to remove oxides Ensure proper...

Page 42: ...1 Check DHW sensor If an aquastat ensure AquA is selected in Installer Mode 39 If a sensor ensure connections are secure 2 Check DHW sensor resistance If resistance is zero or does not match that in T...

Page 43: ...r 4 Consecutive Times This Error Code will go away when the condition is remedied If Error happens again 1 Ensure all valves are open to the water heater and there are no leaks 2 Ensure all air has be...

Page 44: ...1 Flame Detection Figure 45 Flame Detection Error Analysis Tree 2 Air Pressure Switch Detection Figure 46 Air Pressure Switch Analysis Tree 3 Inlet DHW Operating Temperature Exhaust Sensors Figure 47...

Page 45: ...s too hot Is the water temperature set too high Adjust the temperature setting A fan can be heard even when the unit is not operating 1 The fan operates after the burner shuts off to clear combustion...

Page 46: ...h the propane to make its presence detectable In some instances the odorant can fade and the gas may no longer have an odor Before startup and periodically thereafter have the propane supplier verify...

Page 47: ...run is used it may be necessary to create a vent in the horizontal run to prevent a vacuum lock in the condensate line 4 Do not expose the condensate to freezing temperatures 5 It is very important yo...

Page 48: ...line a minimum of 3 4 in diameter Is the gas supply line length and diameter adequate to deliver the required BTUs Has gas supply line pressure been measured Does the gas type match the type indicated...

Page 49: ...f blockage leakage or deterioration of the piping Inspect the exhaust vent bracing Ensure bracing is undamaged and in good condition Notify a qualified service technician immediately if any problems a...

Page 50: ...Use a NIOSH certified dust respirator N95 This type of respirator is based on the OSHA requirements for cristobalite at the time this document was written Other types of respirators may be needed dep...

Page 51: ...d Exercise circuit breaker Switch and Plug Verify ON OFF switch and convenience plug are both functional CHAMBER BURNER Combustion Chamber Check burner tube and combustion chamber coils Clean accordin...

Page 52: ...ird Screen Screw 7855P 664 B 8 M4 X 10 Flat Head 7855P 391 B 19 6 20 x 1 2 Self Drilling Screw 7350P 400 B 9 M4 X 12 PH M S 7855P 392 B 20 M5 X 12MM PH Screw 7865P 023 B 10 M4 X 12 TH M S 7855P 393 N...

Page 53: ...Stand 7865P 004 4 2 Vent Pipe Assembly 7860P 100 15 Condensate Hose 7855P 089 5 Outdoor Vent Pipe Bracket 7855P 662 16 Pump Assembly 7860P 103 6 Outdoor Top Cover 7855P 623 17 Back Panel Floor Stand 7...

Page 54: ...acket 7850P 068 11 Terminal Blocks Bracket 7855P 434 3 Bottom Wall Mount Bracket 7850P 092 12 Control Board 7855P 408 4 Air Vent 7855P 063 13 Display Panel 7860P 006 5 Air Vent Adapter 7855P 454 14 Ma...

Page 55: ...7855P 357 32 Heat Exchanger Assembly 7860P 011 37 Outlet Pipe 7860P 012 32 1 Burner Body Assembly 7855P 417 37 1 Outlet Pipe Gasket 7855P 074 32 2 Burner Overheat Switch 7855P 066 38 Inlet Pipe 7855P...

Page 56: ...26 55 3 Gas Valve 7855P 034 50 Fan and Mixer Assembly 7855P 427 55 4 Gas Valve Inlet Adapter 7850P 077 50 1 Fan 7855P 025 55 5 Gas Valve Bracket 7855P 436 50 2 Fan O Ring 7855P 371 56 1 2 Gas Pipe Gas...

Page 57: ...closed system with a properly sized and installed thermal expansion tank 6 Use the water heater at water pressures not exceeding the working pressure shown on the rating plate 7 Keep the water heater...

Page 58: ...o HTP the returned product must arrive at HTP within thirty 30 days of the date of our request to return the product After receipt of the returned product HTP may require as many as thirty 30 addition...

Page 59: ...lp 673 Rev 000 Rel 001 Date 8 30 18 59 Notes...

Page 60: ...e Date of Installation Installation Address Product Name Serial Number s Comments Installer s Code Name Installers Phone Number Signed by Installer Signed by Customer Installation Notes IMPORTANT Cust...

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