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Canada West

855 Park St., Unit 1

Regina, SK S4N 6M1

Canada East

490 Pinebush Rd., Unit 1

Cambridge, ON N1T 0A5

U.S.A.

7229 University Ave NE 

Fridley, MN 55432

56 Lightcap Rd.

Pottstown, PA 19464

9760 Mayflower Park Drive, 

Suite 110

Carmel, IN 46032

7503 35th St. SE  

Calgary, AB T2C 1V3

4655 McDowell Rd. W 

Phoenix, AZ 85035

Owners Manual

89 HTO

 

Hardness Taste and Odor Filter

1. 

Read all instructions carefully before operation.

2.

 Avoid pinched o-rings during installation by applying NSF certified  

  lubricant to all seals (provided with install kit).

3.

 This system is not intended for treating water that is microbiologically unsafe or of unknown quality  

  without adequate disinfection before or after the system.

4.

 Page 18 of this manual contains important maintenance procedures for the continued proper  

  operation of your unit. These MUST be performed regularly for your warranty to remain valid.

Summary of Contents for HTO-100

Page 1: ...s Taste and Odor Filter 1 Read all instructions carefully before operation 2 Avoid pinched o rings during installation by applying NSF certified lubricant to all seals provided with install kit 3 This system is not intended for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system 4 Page 18 of this manual contains important m...

Page 2: ...AND SEAL AND SPACER KIT 20 CLEAN INJECTOR ASSEMBLY 20 SERVICING OF PARALLEL ADAPTOR 21 METER ASSEMBLY REPLACEMENT For Models Manufactured AFTERValve Serial Date of November 2015 21 METER ASSEMBLY REPLACEMENT For Models Manufactured BEFOREValve Serial Date of November 2015 22 REPLACE MOTOR 22 REPLACE MICROSWITCHES CIRCUIT BOARD REPLACEMENT 23 TIMER REPLACEMENT 24 AFTER SERVICING 24 PARTS BREAKDOWN ...

Page 3: ...iments Damage to pistons seals and or spacers within the control valve are not covered in this warranty due to the harsh environment It is recommended to regularly inspect and service the controlvalveonanannualbasis Cleaningandorreplacement of piston seals and or spacers may be necessary depending on how harsh the conditions are An Annual Maintenance kit Part 60010307 is available for this purpose...

Page 4: ...nd 110 F 4 C 43 C Working Pressure This water softener must be operated on pressures between 30 psi to 125 psi If the water pressure is higher than 125 PSI use a pressure reducing valve in the water supply line to the softener Voltage 120V 60 Hz Pipe Size 3 4 and 1 At the stated service flow rates the pressure drop through these devices will not exceed 15 psig The manufacturer reserves the right t...

Page 5: ... x 34 7 18 9 x 18 9 x 65 6 270 0 122 2 52 8 23 9 BTR 145 Black 42 3 159 7 20 3 x 37 4 21 9 x 21 9 x 72 2 385 0 174 2 65 6 29 8 BTR 200 Grey 53 0 200 3 23 0 x 40 5 24 6 x 24 6 x 84 700 0 316 7 125 0 56 6 BTS 70 Black 19 0 71 8 13 1 x 13 1 x 34 7 14 4 x 14 4 x 62 175 0 92 8 48 8 22 1 BTS 70 Blue 19 0 71 8 13 1 x 13 1 x 34 7 14 4 x 14 4 x 62 175 0 92 8 48 8 22 1 BTS 100 Vanilla 25 0 94 5 15 0 x 15 0 ...

Page 6: ...6 175 225 275 salt grid system 918 36 2 salt tank body salt tank lid 7 3 20 35 1028 186 40 5 517 175 225 275 brine well and brine valve salt grid system 585 23 BTR 200l label BTR70 BTR145 BTR100 BTR200 ...

Page 7: ...r parts loss Also note damage to the shipping cartons Contact the transportation company for all damage and loss claims The manufacturer is not responsible for damages in transit Small parts needed to install the filter are in a parts box To avoid loss of the small parts keep them in the parts bag until you are ready to use them What is included in the box For Models HTO 100 HTO 150 and HTO 200 yo...

Page 8: ... Adapter X 4 4 Parts Box 2X 1 Straight Adapter Bypass Tool 2 X 1 Elbow Adapter Not Included Transformer Grease Packet 2 x Clips Bypass with 4 Red Clips For Models HTO 250 and HTO 300 models the media and ControlValve is packaged separately in carton and bags What is included with HTO 250 and HTO 300 models 1 Tank 2 c w Adaptor 2 Qty 6 of Media Boxes 3 Drain Line and Hose Clamp Not Included with so...

Page 9: ...tighten the nut In many cases the brine line already come installed from the factory Leave the other end of the brine line tube inside the brine tank f For installation of brine tank at the installation site pull the other end of the brine tube from the hole on the brine tank The completed assembly is shown below The hole in the brine tank should line up with the brine line as shown for round and ...

Page 10: ...Batch code CheckValveType andValve Serial Check to make sure Valve Type is Upflow UF left Sticker shown below The right Sticker shows the serial of the control valve The middle Sticker is dataplate which provides information of Serial and Date of Manufacture of complete system Both Serial labels are important for troubleshooting Please record these numbers for future use on page 19 in the maintena...

Page 11: ... them Tools Required for Installation NOTE We recommend installation only be completed by a competent installer or plumbing professional to insure this product is installed in accordance with local plumbing codes s Two adjustable wrenches s Additional tools may be required if modification to home plumbing is required s Plastic inlet and outlet fittings are included with the filter To maintain full...

Page 12: ... for service until you complete the start up instructions page 15 NOTE Never make a direct connection into a waste drain A physical air gap of at least 1 5 should be used to avoid bacteria and wastewater travelling back through the drain line into the softener CAUTION The unit should be depressurized before installing or replacing media Locate Water Conditioning Equipment Correctly Select the loca...

Page 13: ...f the house The control valve must not be submitted to temperatures above 43 C 110 F When sweat fittings are used to avoid damaging the control valve solder the threaded copper adapters to the copper pipe and then usingTeflon tape screw the assembly into the bypass valve Do not use pipe thread compound as it may attack the material in the valve body 4 ApplyTeflonTape and Orings to the fittings 5 C...

Page 14: ...er Water Filter Check Valve Optional In In Out Out Cold Soft Water To Outside Faucet NOTICE THERE ARE INLET AND OUTLET LABELS ON THE VALVE PLEASE MAKE SURE TO PLUMB AS SHOWN HERE INSTALLATION CAUTION Never insert drain line directly into a drain sewer line or trap Always allow an air gap between the drain line and the wastewater to prevent the possibility of sewage being back siphoned into the con...

Page 15: ...creen Time Date and Gallons Remaining for Regeneration Date andTime Hardness Manual Regen Dealer Information Main Menu Regen Now Regen Tonight Press To Cancel Press To Confirm Brine Drawing Any Key 3sTo Next 13 59 18 18 Backwashing Any Key 3S to Next Rinsing Any Key 3S to Next Skip this cycle by pressing any key for 3 seconds IMPORTANT Complete the Backwashingcycle to let the air out of the system...

Page 16: ...en allow water to run to drain for 3 4 minutes or until the water at the drain appears to be clear of any fines 5 Plug in the valve and the valve will automatically advance to the SERVICE position Open the outlet valve on the bypass then slowly open the nearest treated water faucet and allow the water to run until clear close the tap and replace the faucet screen 6 TheValve is already programmed b...

Page 17: ...PLUMBING SYSTEM CLEAN UP The following procedures are guidelines only but have proven successful in most instances Under no circumstances should any procedure outlined below be followed if contrary to the appliance manufacturer s instructions Should there by any questions concerning the advisability of performing a procedure it is strongly recommended the manufactur er s authorized service outlet ...

Page 18: ...bridge This should always be followed up by allowing the unit to use up any remaining salt and then thoroughly cleaning out the brine tank Allow four hours to produce a brine solution then manually regenerate the softener Cleaning of your Brine Salt tank Salt tanks will build up sludge undissolved salt in the bottom of them that will continue to increase as time goes by Every 2 3 years the salt ta...

Page 19: ...he unit fails to regenerate for any other reason please first correct the problem Then regen erate the unit manually 2 times in a row to restore the reserve capacity and bring the media bed back up to specification IMPORTANT WARRANTY AND MAINTENANCE INFORMATION Model number Serial number Valve Serial number Date installed Please have the information below filled out and available when calling in f...

Page 20: ...CER KIT Screen 1 3 5 2 4 2X Screws Gasket Injector Cap Injector Assembly CLEAN INJECTOR ASSEMBLY 1 Remove the two screws from the injector cap 2 Pull the injector cap and gasket 3 Pull the injector assembly and Screen 4 Replace Clean screen and injector assembly and put it back in the valve in appropriate location as shown 5 Put back the injector cap Grease the injector assembly orings and injecto...

Page 21: ...ctor D Tank adaptor w O ring E Red Clips 4pcs F 1 x 3 Straight w O ring H Clamp ring I Valve base J Tank Base K O ring L Retainer ring Disassemble the adaptor D B A C E E F SERVICING OF PARALLEL ADAPTOR Tank andValve Connection Parts Ensure all Oring on both tank connectors are properly dissembled and apply a good amount of grease Meter Cable 2X Clips 3 2 4 5 1 METER ASSEMBLY REPLACEMENT For Model...

Page 22: ...coupling adapter from the valve 4 Remove six screws and pull out the meter support and impeller 5 Replace meter with the help of special tool and re assemble the removed components back in the section REPLACE MOTOR 1 Remove Screws from the back of the valve and pull the cover 2 Remove all connections from the circuit board 3 Remove the two screws from the motor Remove the motor and watch for the p...

Page 23: ...and pull it out 1 3 2 4 Cover 4X Screws Microswitch Microswitch Screws Front Cover Wire connections to Circuit Board REPLACE MICROSWITCHES 1 Remove Screws from the back of the valve and pull the cover 2 Remove all connections from the circuit board 3 Remove the two screws from the microswitch 4 Replace the microswitch connections and cover WARNING ELECTRICAL SHOCK HAZARD UNPLUG THE UNIT BEFORE REM...

Page 24: ...ont Cover 1 Disconnect the meter cable from the meter If flow meter is attached 2 Remove four screws from the back of the valve cover 3 Remove the front cover of the valve 4 Remove the piston screw and washer from the piston rod 5 Remove the two screws from the powerhead as shown 6 Life the powerhead from the valve body assembly 7 Replace the powerhead by reverse following the steps in this sectio...

Page 25: ...010044 95401 100 9 x 48 25010034 25010036 25010035 50010005 10010044 95401 150 10 x 54 25010049 25010051 25010050 50010005 10010044 95402 200 12 x 52 25010058 25010060 25010059 50010005 10010044 95403 250 13 x 54 25010064 25010066 25010065 50010010 10010044 95403 300 14 x 65 25030001 and 50040039 Not Available Not Available 50010010 10010044 95404 Model Mineral Tank Size Tank Natural Color Tank Bl...

Page 26: ...on Main Gear 1 B17 92391 05031008 Main Gear 1 B16 92389 05030009 Drive Gear 1 B15 60010581 13000448 Screw on Back Cover 4 B14 60010332 13113051 Washers on Screw 4 B13 60010582 05033012 89 Back Cover Black 1 B12 92392 05031017 Brine Gear 1 B11 60010577 UF 60010576 DF 05033019 Locating wheel UF 1 B10 60010661 05056141B Washer on LocatingWheel 1 B9 60010333 05033004 Screw 2 2 13 1 B8 60010575 0505616...

Page 27: ...End Plug 89Valve 1 A16 Piston Rod 89Valve 1 A15 Piston Assembly 89Valve DF 1 A14 DLFC 2 4GPM Optional 1 A13 60095694 05040030M DLFC Holder 1 A12 60010211 05056121 O ring on Drain Elbow 1 A11 60010253 05040130M Drain Elbow 3 4 NPT 1 60010254 05040131M Drain Elbow 1 NPT 1 A10 60010227 05040018M Secure Clip of Drain Line 1 A9 60010585 05005636M Big O ring of Adaptor Coupling 2 A8 Adaptor Coupling 2 A...

Page 28: ...ALLELTANK CONNECTORW O RING 1 B 80127819 PIPE CONNECTOR 2 1 X 6 1 C 80127817 PIPE CONNECTOR 2 1 X 12 1 D 60010068 TANK ADAPTORW O RING 1 E 60010025 RED CLIPS 4PCS 4 F 60010026 O RING 4 60010016 1 X 3 STRAIGHT 4 H CLAMP RING 1 I VALVE BASE 1 J TANK BASE 1 K 60010073 O RING 87 5 3 55 L RETAINER RING PARTS BREAKDOWN ...

Page 29: ...itioner B Clean control and add resin cleaner to resin bed Increase frequency of regeneration C Remove piston and clean control 5 LOSS OF RESIN THROUGH DRAIN LINE A Air in water system B Drain line flow control is too large A Assure that well system has proper air eliminator control Check for dry well condition B Ensure drain line flow control is sized 6 IRON IN CONDITIONED WATER A Fouled resin be...

Page 30: ...sembly and inspect bore Remove foreign material and check control in various regener ation positions B Replace seals and or piston assembly C Replace piston and seals and spacers D Replace timer motor and check all gears for missing teeth E Replace timer 12 Error Code Error E1 Electrical Trouble Shooting Issue1 When the controller is plugged the buzzer beeps and the screen displays System Error E1...

Page 31: ...RD ON 70 00 Purple 0 2 GPM 3 5 2S 2 00AM DEFAULT STANDARD ON 70 00 Purple 0 2 GPM 4 0 3S 2 00AM DEFAULT STANDARD ON 70 1 White 0 2 GPM 5 0 4S MASTER PROGRAMMING GUIDE CONTINUED The controller will show the following on the screen Time Date and number of Days Remaining for Regeneration How to set Master Programming Authorized Dealer Only Press and for 8 seconds Press SET MENU SET to select and MENU...

Page 32: ...Confirm Setting Complete Press To Return Advanced Menu ResinVolume Refill Rate Regen Mode Backwash Override Emergency Regen Regen Cycles Auxillary Output Service Setting Backlit Setting HistoryValues Setting Complete Press To Return Regen Cycles Backwash Duration Brine Draw Duration Rinse Duration Refill Duration Do Not Touch ValuesFactory Use Only RESIN VOLUME This setting is the amount of ion ex...

Page 33: ...ess To Cancel Press To Confirm Setting Complete Press To Return Main Menu Regen Time Setting System Capacity Salt Mode Setting Advanced Menu Salt Mode Economy Mode Standard Mode High capacity Mode Salt Mode Economy Mode Press To Cancel Press To Confirm Setting Complete Press To Return Main Menu Regen Time Setting System Capacity Salt Mode Setting Brine Prefill Set Advanced Menu Brine Prefill Set O...

Page 34: ...l Current Flow Rate 15 22 gpm Used Since Regen 85 22 gpm Thursday 5804 Gal Friday 5805 Gal Saturday 5806 Gal Peak Flow Rate on 17 Feb 2016 12 25PM SoftwareVersion 1 10 Highest recordin last 4 weekdays Page by page display Confirm and return One by One DIAGNOSTIC SCREEN PRESS MENU KEY MENU SET AND SCROLLTO MAIN MENU THEN PRESS SET MENU SET TILL IT BEEPS SCROLLTO ADVANCED MENU Press MENU key MENU SE...

Page 35: ...U SET Press MENU SET or MENU SET to change menu option Press SET MENU SET to enter Press MENU SET or MENU SET to change value Press SET MENU SET to accept Date andTime Manual Regen Dealer Information Main Menu Regen Now Regen Tonight Press To Cancel Press To Confirm Backwashing Any Key 3sTo Next 13 59 89 Downflow 89 Upflow Auto On 18 Brine Drawing Any Key 3sTo Next 063 59 50 Rinsing Any Key 3sTo N...

Page 36: ...possession of a tank that fails within 120 months provided that the water conditioner is at all times operated in accordance with specifications and not subject to freezing or vacuum General Conditions Damage to any part of this water conditioner or filter as a result of misuse misapplication neglect alteration accident installation or operation contrary to our printed instructions damage to ion exc...

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