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IMPORTANT: 

Charge the battery. 

Before turning on the phone for the first time, charge the battery 

for several minutes. 

Use a standard nano SIM only. 

Don’t cut a micro or regular SIM card and insert it into the 

nano SIM slot. It’s thicker than the standard nano SIM card and 

may get stuck in the slot. 

Don’t disassemble any part of the phone. 

Don’t try to open the phone or remove the battery by force. This 

may damage the phone or its electronics and will invalidate the 

warranty. 

Don’t throw the tray away.  

You need it to insert your nano SIM and microSD™ cards. 

1.  With the phone facing 

up

insert the tip of the tray 

eject tool that came in 

the box (or a small bent 

paperclip) into the tray 

eject hole. 

Push the tip all the way 

into the hole until the 

card tray ejects and then 

gently pull the tray out.

2.  With the nano SIM card’s 

gold contacts facing 

down

place the card into the 

SIM holder of the tray. 

Make sure to align the 

cut-off corner to the notch 

on the holder.

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  Inserting nano SIM and microSD cards

HTC U12+

gold contacts

cut-off corner

nano SIM

2

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