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PLD User Guide

17

10. Getting

Help

For technical support for your PLD, contact

HSTC

technical support at:

Telephone: 1-866-798-0905 (toll free) or 905-764-3701

email:

mailto:[email protected]

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Summary of Contents for PLD

Page 1: ...30 Leek Crescent Suite 103 Richmond Hill ON CANADA L4B 4N4 Phone 905 764 3701 Fax 905 764 3680 www hstcglobal com PLD USER GUIDE Document Release 1 5 Date 07 March 2005 ...

Page 2: ...l HSTC be liable to Client for and Client hereby waives any indirect special incidental or consequential damages connection with the transactions contemplated by this agreement whether or not such damages were foreseen or their likelihood disclosed HSTC shall not be liable to Client or any third party claiming through Client for any damages of any kind in excess of the amounts paid by Client under...

Page 3: ...the PLD and LEDs ON OFF Slider Switch 8 4 LED Indicators 9 5 Troubleshooting and Configuration Using the Serial Port 10 6 Making Voice Calls 12 7 Sending a Panic Alert 13 8 Recharging the Unit 14 9 Replacing the Battery 15 10 Getting Help 17 Appendix FCC Information to PLD Users 18 ...

Page 4: ...1 10 Jan 05 Minor cosmetic changes No technical change 1 2 04 Feb 05 Revisions to changing battery and SIM card 1 3 25 Feb 05 Revised technical support telephone numbers 1 4 04 Mar 05 Included Appendix A FCC information to PLD users 1 5 07 Mar 05 Changed the word mobile to the word portable on page 5 ...

Page 5: ... message is automatically displayed for the system operator who will then take remedial action Each PLD can communicate with the Command and Control system only after a valid SIM Subscriber Identity Module card has been installed in the unit The SIM card identifies the PLD unit to the wireless service provider so that the PLD can use the provider s communication network to speak with the Command a...

Page 6: ...following 1 Be sure to ground yourself to discharge your body s static electricity 2 Unscrew the holding screw on the back of the PLD with a Phillips No 1 screwdriver Figure 2 Back view 3 While holding the case intact turn the PLD over and gently remove the front cover taking care to pull the front cover free from the bottom tab on the back cover Figure 3 PLD with front cover removed SIM card is n...

Page 7: ...card as shown in Figure 5 Notice the position of the notched corner Figure 5 Inserting SIM Card 7 Pivot the SIM cardholder back into its original position and slide the SIM cardholder cover to the closed position 8 Turn the electronic assembly over and place it into the back cover with the battery side facing down Insert the bottom of the assembly first to ensure that the slider switch fits secure...

Page 8: ...an slide the switch to one of three positions to turn the PLD and LEDs ON OFF The following diagram shows the function of each position Charging Socket Serial Port LEFT position PLD is ON LEDs are ON CENTER position PLD is ON LEDs are OFF RIGHT position PLD is OFF Slider Switch Tab Figure 6 Bottom view and slider switch positions ...

Page 9: ...g and Panic Alert Sent SOLID RED Panic Alert Sent FLASHING RED Panic Alert Acknowledged by Command Control OFF Unit Charged Cellular LED L2 states SOLID RED SIM Fail FLASHING YELLOW Network Registered Roaming Home FLASHING GREEN Connection Established FLASHING RED Initialization GPS LED L3 states FLASHING GREEN Initialization GPS FIX FLASHING YELLOW No FIX Power LED L4 states FLASHING GREEN Initia...

Page 10: ...PLD and invoke the PLD Configuration software The pld config screen is displayed 4 Notice the button Using Com Port x in the upper left corner Be sure that the number corresponds with the number of the COM Port you chose in Step 1 To select a different COM Port click on the button You will be prompted for a new COM Port number 5 Be sure that the IP Address and IP Port are set correctly for your tr...

Page 11: ...patcher DSPx1 xxx xxx xxx xxx Set primary dispatcher IP Address Allows you to set the IP address for the primary MX Dispatcher DSPx2 xxx xxx xxx xxx Set secondary dispatcher IP Address Allows you to set the IP address for the secondary MX Dispatcher DSPp1 xxxx Set primary dispatcher IP port Allows you to set the IP port for the primary MX Dispatcher DSPp2 xxxx Set secondary dispatcher IP port Allo...

Page 12: ...tandard cellphone headset into the headset jack H1 2 Press B1 and B3 simultaneously to activate Voicecall Voicecall automatically dials a predefined telephone number and lets you conduct a voice conversation via the headset This feature uses phone numbers that are stored on the PLD See Section 5 Troubleshooting and Configuration Using the Serial Port for a description of the command that allows yo...

Page 13: ...D unit needs a clear view of the sky when a Panic Alert message is sent Figure 10 Push buttons B1 B2 B3 1 To send a Panic Alert press B2 and B3 simultaneously 2 To confirm that a Panic Alert was sent check the LED indicators at the top of the PLD The L1 LED illuminates solid red or solid yellow when a Panic Alert is sent For more information about the LED indicators see Section 4 LED Indicators Fi...

Page 14: ...attery using the cable and power adapter provided A full recharge typically takes between 3 and 4 hours 1 Plug the power adapter into a standard 120V AC socket 2 Plug the cable into the charging socket located on the bottom of the unit Charging Socket Slider Switch Serial Port Tab Figure 12 Bottom view 3 We recommend that you slide the switch to the OFF position during charging to reduce the charg...

Page 15: ...an the HSTC approved replacement you will void the warranty To replace the PLD battery do the following 1 Be sure to ground yourself to discharge your body s static electricity 2 Unscrew the holding screw on the back of the PLD with a Phillips No 1 screwdriver Figure 13 Back view 3 While holding the case intact turn the PLD over and gently remove the front cover taking care to pull the front cover...

Page 16: ...f the replacement battery first pressing towards the spring loaded contacts Then press in the bottom of the battery making sure that the battery contacts are lined up with the contacts on the holder 8 Turn the electronic assembly over and place it into the back cover with the battery side facing down Insert the bottom of the assembly first to ensure that the slider switch fits securely into the co...

Page 17: ...PLD User Guide 17 10 Getting Help For technical support for your PLD contact HSTC technical support at Telephone 1 866 798 0905 toll free or 905 764 3701 email mailto support hstcglobal com ...

Page 18: ...th the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Warning Changes or modifications not expressly approved by Homeland Security Technology Corporation Canada could void the user s authority to ...

Page 19: ...PLD User Guide 19 ...

Page 20: ...PLD User Guide 20 ...

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