HPRT TP801 Page 2 User Manual Download

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TP801/TP805/TP806 User Manual

www.hprt.com

REVISION RECORDS

REV.

DATE

DESCRIPTION

Drawn

Checked

Approved

1.0

2013.04.10

1.Added the warnings of using crash
drawer

Chen weihua

Lin yang

Ren xiaowei

1.1

2013.04.19

1.Added the setting of Ethernet IP

Chen weihua

Lin yang

Ren xiaowei

1.2

2013.04.20

1.Added the warnings of using power
adaptor

Chen weihua

Lin yang

Ren xiaowei

1.3

2013.04.23

1.Modified some error descriptions

Chen weihua

Lin yang

Ren xiaowei

1.4

2013.05.11

1.Added the description of Parameters
checking and resetting illustration of
the Ethernet and Wi-Fi cards

Chen weihua

Lin yang

Ren xiaowei

1.5

2013.06.01

1.Modified the packing list

Chen weihua

Lin yang

Ren xiaowei

1.6

2013.11.05

1.Modified the printer’s driver

Chen weihua

Lin yang

Ren xiaowei

1.7

2014.01.13

1.Added the description of Wi-Fi
setting
2. Modified the description of print
self-test page
3. Modified the layout of user manual

Chen weihua

Lin yang

Ren xiaowei

Summary of Contents for TP801

Page 1: ...top POS Printer TP801 TP805 TP806 User Manual Xiamen Hanin Electronic Technology Co Ltd ADD Room 305A Angye Building Pioneering Park Torch High tech Zone Xiamen China 361009 Tel 86 0 592 5885993 Fax 86 0 592 5885992 Web www hprt com TP805 TP801 TP806 ...

Page 2: ...i 1 3 2013 04 23 1 Modified some error descriptions Chen weihua Lin yang Ren xiaowei 1 4 2013 05 11 1 Added the description of Parameters checking and resetting illustration of the Ethernet and Wi Fi cards Chen weihua Lin yang Ren xiaowei 1 5 2013 06 01 1 Modified the packing list Chen weihua Lin yang Ren xiaowei 1 6 2013 11 05 1 Modified the printer s driver Chen weihua Lin yang Ren xiaowei 1 7 2...

Page 3: ... 3 TP806 14 3 2 Specification of Indicated light and beeper 15 4 Printer packing 16 4 1 Open packing 16 4 2 Choice installation site and direction of printer 16 4 3 Connect the printer power adaptor 16 4 4 Connecting the Interface Cable 17 4 5 Connecting the Cash Drawer 17 4 6 Paper roll installation 17 4 6 1 Confirmation of printing paper 17 4 6 2 TP801 TP805 TP806 installation Change Paper 17 4 ...

Page 4: ... 40 5 1 Parallel interface 40 5 2 Serial interface 41 5 3 Power Supply interface definition 41 5 4 Cash Drawer interface signal 42 5 5 Serial interface and Ethernet interface 42 6 Troubleshooting 44 6 1 Printer not working 44 6 2 LED indicator on the control panel and beeper alarm 44 6 3 Troubles occur during printing 44 6 4 Problems emerge during the paper cutting processes 45 6 5 Removing Jammed...

Page 5: ...products please contact Xiamen Hanin Electronic Technology Co Ltd Without any written permission from the company any section of this manual is prohibited to be copied or transferred in any form Copyright This manual is printed in 2013 the copyright belongs to Xiamen Hanin Electronic Technology Co Ltd Printed in China 1 0 Version Warnings This must be complied with in order to avoid any damage to ...

Page 6: ...rinter 4 Do not expose the printer to high temperatures direct sunlight or dust 5 Protect the printer from shock impact and vibration 6 Ensure the printer is connected to a socket with the correct mains voltage 7 Switch off the printer power supply when won t use it for a long time 8 Do not printing when there is no paper or it will damage printer head 9 To ensure the printing quality and reliabil...

Page 7: ...TP801 TP805 TP806 User Manual www hprt com 7 POS printer packing case Pls check you get all in carton as pic 1 Power adapter Power line Quick start guide CD pic 1 TP806 TP805 TP801 ...

Page 8: ...print receipts TP801 805 806 can connect with other equipments through parallel serial USB and Ethernet interfaces And the printer drivers are available for the WINDOWS XP WINDOWS 7 32 bit WINDOWS 7 64bit operating system 1 2 The main features 1 Automatic paper cutting 2 Low noise 3 High printing speed 4 Easy paper loading 5 User convenient maintenance 6 Support label paper and continuous paper pr...

Page 9: ...al size of bitmap is 256k Barcode 1D UPC A UPC E EAN8 EAN13 CODE39 ITF CODEBAR CODE128 CODE93 2D PDF417 QR code Detect Function Sensors Paper end paper near end take paper and cover open sensors Paper end paper near end and cover open sensors Paper end paper near end paper jam and cover open sensors LED Indicator Power indicator Green LED Green LED Green LED Paper indicator Blue LED Red LED Red LE...

Page 10: ...ere must not be any graphics in the black mark space such as advertising The black mark should be qualified for the below requirement Fig 2 2 1 2 2 3 Notices Notes Pls use the high quality thermal paper otherwise it will influence the printing quality and decrease the thermal printer head life Don t stick the paper on the paper roll mandril If the thermal paper is polluted by chemical or oil the t...

Page 11: ...en the thermal printer head and the left side of the paper house fixed width 3 5 0 3mm 4 L4 The distance between the thermal printer head and the right side of the paper house fixed width 3 5 0 3mm 5 L5 The left side default 4mm 6 L6 Printing width decided by the command see the program guide and the default is 72mm 7 L7 Te right side default 4mm 2 3 2 Cutting position Fig 2 3 2 Cutting position P...

Page 12: ...1 TP801 1 Printer Cover 9 Feed LED 2 Paper Detection 10 Cover Open Button 3 Paper Mouth 11 Flexible Interface Board Serial Parallel Ethernet Wi Fi 4 Front Cover 12 USB Interface 5 Power Switch 13 Cash Drawer Interface 6 Power LED 14 Power Interface 7 Error LED 15 DIP Switch Cover 8 Paper near end LED ...

Page 13: ...er 9 Cover Open Button 2 Paper Mouth 10 Cable cover 3 Front Cover 11 12 Flexible Interface Board Serial Parallel Ethernet 4 Power Switch 5 Power LED 13 USB Interface 6 Error LED 14 Cash Drawer Interface 7 Paper nerd end LED 15 Power Interface 8 Feed LED 16 DIP Switch cover ...

Page 14: ...rface Board Serial Parallel Ethernet Wi Fi 2 Paper Mouth 11 Rubber Pads 3 Front Cover 12 USB Interface 4 Power Switch 13 Cash Drawer Interface 5 Power LED 14 Power Interface 6 Error LED 15 DIP Switch cover 7 Paper nerd end LED 16 Waterproof Cover 8 Feed LED 17 Cable Cover 9 Cover Open Button ...

Page 15: ... Indicator light Green Bright The printer work well Extinguish The printer does not work ERROR Indicator light Red Flashed The printer in an error state Extinguish The printer in an normal state PAPER Indicator light TP801 Blue TP805 TP806 Red TP801 Flashed The printer in paper out state TP805 TP806 Bright Extinguish The printer in an normal state Notes The printer uses a thermistor to detect the ...

Page 16: ...ow to ensure the printer can work in reliability and ease of operation 4 3 Connect the printer power adaptor 1 Make sure the printer s power switch is turned off 2 Put the cable plug of power adapter facing up at flat side insert the rear of the printer power connector 3 Turn the power adapter input power 4 Pay attention about disconnecting or connect the AC adapter at right method or likely to ca...

Page 17: ...or spring on the plug 3 Connect the other end of the interface cable to the host 4 5 Connecting the Cash Drawer 1 Make sure the printer s power switch is turned off 2 Connect the cash drawer cable into the cash drawer interface on the rear side of the printer Warning Cash drawer interface can only be connected to a voltage of 24V cash drawer device can t connect to the phone line etc 4 6 Paper rol...

Page 18: ...ng to the paper size to adjust the paper holder Make sure the end of the paper roll fit for the graphics requirements Figure 4 6 3 Make sure the paper inside is at tight status or it will tissue paper or other obstacle 4 Pull out of the end of paper roll closed the cover and tear up sheet of paper TP805 TP801 TP806 TP801 TP806 TP805 ...

Page 19: ...rohibit Permit Turn off 2 4 Busy condition Receive buffer is full Off line Receive buffer is full Turn off 2 5 Printer density Reference form 2 Turn off 2 6 Turn off 2 7 Turn off 2 8 Paper out sensor status Prohibit Permit Turn off 4 7 2 Interfaces of Parallel and USB2 0 DIP switch 1 Switches Function Turn on Turn off Default 1 1 Line feed automatic Permit Prohibit Turn off 1 2 1 8 Reserve Turn of...

Page 20: ... choice of auto cutter DIP Switch setting 2 Switch2 3 Turn on Automatic paper cutting is prohibited Turn off Automatic paper cutting is permitted Application program Ignore the automatic paper cutting error continuous printing 4 8 Print self testing 1 Make sure the printer has been installed paper roll and turn off the top cover 2 Press on FEED button and turn on power switch the printer will prin...

Page 21: ...tall 3 Choice the port and type you want the installation program will recognize the usable printer ports automatically USBxxx is for USB port COMx is for serial port LPTx is for parallel port click Next to next step 4 Click Finish it is successful to install ...

Page 22: ...thernet and Wi Fi 1 Install printer driver program just as USB installation 2 Click Control Panel Hardware and Sound Devices and Printers 3 Right click HPRT TP806 and choice Printer properties click Ports choice COM1 Click Add Port button 4 Choice Standard TCP IP Port and click New Port button ...

Page 23: ... 23 5 Click Next 6 Finishing the writing of printer name or IP address and port name Clicking Next Printer Name or IP Address Depends on the display of printer s self test page Port Name Users can customize the name of the port 7 Clicking Next ...

Page 24: ...click OK 4 9 3 Parameters checking and resetting illustration of the Ethernet and Wi Fi cards Ethernet parameter checking Press the button on the communication card round hole when the printer is power on the printer will print the current Ethernet parameters Ethernet card parameter resetting Press the button on the communication card round hole then power on After you power on the parameter on th...

Page 25: ...net IP 1 Ethernet IP can be set through Web page the operating steps are followed 2 Connect the printer to computer please refer to the USB Serial interface and Parallel User Manual 4 9 1 3 Connect Ethernet to the printer please refer to the Ethernet driver installation in User Manual 4 9 2 4 Print self test page after power on You can find the IP information in the self test page IP address line ...

Page 26: ...if the following figure is presented you can sure that the Ethernet have been connected to the printer if not presented please check the connection between the Ethernet and the printer 8 Then please input http 192 168 0 31 in the brower see the following figure ...

Page 27: ...ll skip to the IP setting interface click Configuration in the left side then enter to the address modify page 192 168 0 31 is the current IP address see the following figure 10 Modify the IP in the IP Address For example modify the IP to 192 168 0 32 see the following figure ...

Page 28: ...P805 TP806 User Manual www hprt com 28 11 Click SUBMIT in the middle of the upper page then enter to the following webpage 12 Click RESET in the middle of the upper webpage then enter to the following webpage ...

Page 29: ...en printer under STA mode it works as a wireless terminal which could find and connect to AP To allow users to conveniently make WIFI setting change AP mode has been set to default User could use PC to connect to the printer by web browser After entering WIFI setting page users could switch to STA mode accordingly and make other setting changes for example IP address SSID 1 Entering Wi Fi setting ...

Page 30: ...page How to print Wi Fi configuration page power on the printer long press the WIFI reset button see below picture then printer will print the configuration page NOTE hold Wi Fi reset button at same time power on the printer Wi Fi settings will be set to factory default Example of Wi Fi configuration page which shows the IP address of 192 168 0 33 ...

Page 31: ...6 User Manual www hprt com 31 4 Use Internet Explorer or other web browser to open http 192 168 0 33 input user name admin password admin 5 After entering user name and password click on OK to enter Wi Fi setting page ...

Page 32: ...TP801 TP805 TP806 User Manual www hprt com 32 2 STA mode settings 1 Click on Work Mode on the left hand side rolling down to STA mode 2 Click on SAVE and below window will pop up ...

Page 33: ...3 Do not click on RESTART button at this moment instead click on the STA Setting on the left side to make more STA settings 4 Click on SCAN button to search for access points For example below picture shows there are several access points available ...

Page 34: ...TP801 TP805 TP806 User Manual www hprt com 34 5 Choose the correct access point For example embedded see below picture ...

Page 35: ...TP806 User Manual www hprt com 35 NOTE settings in the above pictures are just for examples not for your actual on site network settings Please refer to your IT and network engineer for the correct network settings ...

Page 36: ...ck on SAVE 7 If users want to make other changes click on BACK otherwise click on RESTART button 8 Above settings will take into effect after power off on the printer user could print the Wi Fi configuration page to check whether settings have been success fully made ...

Page 37: ...an IP address to the printer by printing WIFI configuration page users could see the IP address and use it for entering WIFI setting page in the future 3 AP mode settings 1 Click on the Work Mode roll down to AP mode click on Save 2 Do not click on Restart and instead click on AP Setting on the left side ...

Page 38: ...www hprt com 38 3 According to user s actual needs to change network mode SSID IP address and other settings please refer to IT or network engineer for the correct settings 4 Click on Save and restart button to confirm the settings ...

Page 39: ...TP805 TP806 User Manual www hprt com 39 5 Power off and power on the printer above settings will take into effect Users could print WIFI configuration page to check whether setting have been successfully made ...

Page 40: ...l Definition 1 H Data latch pulse latch the data to the printer at the rising edge of the negative pulse 2 H Data 0 The lowest bit 3 H Data 1 4 H Data2Si 5 H Data3 6 H Data4 7 H Data5 8 H Data 6 9 H Data7 The highest bit 10 P Printer response signal indicates that the printer has received the last byte of data A negative pulse of about 1us 11 P Busy Signal The printer is busy High level indicates ...

Page 41: ...1 1 5 2 Serial interface Pin definition PIN No Signal name Classic wire color 1 VBUS Red 2 D White 3 D Green 4 GND Black Figure 5 2 1 5 3 Power Supply interface definition 1 Pin definition Figure 5 3 1 2 Interface type Printer end Unetop DC 002 or similar products user end Unetop DC 002 or similar products PIN No Signal Name 1 24V 2 GND 3 N C SHELL F G ...

Page 42: ...l Function 1 FG Frame Ground 2 DRAWER 1 Drawer kick out drive signal 1 3 DRSW Drawer open close signal 4 VDR Drawer driving source 5 DRAWER 2 Drawer kick out drive signal 2 6 GND GND Note Strictly prohibit to hot plug the plug When arranging the line of communication you have to avoid paralleling with the strong current you have to use the shielded communication line 5 5 Serial interface and Ether...

Page 43: ...ata bit 1 bit stop bit no parity support RTS CTS handshaking protocol Serial interface definition Ethernet interface definition TP805 TP801 TP806 Figure 5 4 1 PIN No Signal definition 1 TX 2 TX 3 RX 4 n c 5 n c 6 RX 7 n c 8 n c PIN No Signal definition PIN1 Frame Ground PIN2 TXD PIN 3 RXD PIN 4 RTS PIN 5 Unconnected PIN 6 DSR PIN 7 GND PIN 8 19 Unconnected PIN 20 DTR PIN 21 25 Unconnected PIN No S...

Page 44: ...nter Cover open Close the printer cover Paper Error LED always on and beeper alarms Paper end Reload the roll paper Error LED blinks and beeper alarms Thermal print head overheated Turn the printer off and resume when it cools overvoltage Print with specified voltage Low voltage Print with specified voltage 6 3 Troubles occur during printing Problem description Probable reason Solution Coloured st...

Page 45: ... Insufficient cutting Cutter edge abrasion paper too thick Replace the cutter Paper jam Thermal printer head over heat Reduce the thermal printer head heating power Driving too fast Reduce the printer speed to the limit of thermal printer head Wrong paper feeding position Put the paper parallel with the paper mount and insert into the space between platen roller and the thermal printer head 6 5 Re...

Page 46: ...curs on printer TP805 and TP806 and you cannot open the printer cover open the cutter cover as shown on the left below Turn the knob until the cutter blade returns to the normal position Close the cutter cover Open the printer cover and remove the jammed paper TP805 TP806 ...

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