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HPE Apollo 4530 Chassis Maintenance
and Service Guide

Part Number: 819246-004a
Published: June 2017
Edition: 5

Abstract

This guide describes identification and maintenance procedures, diagnostic tools,
specifications for hardware components, and software for the HPE Apollo 4500 Systems. This
guide is for an experienced service technician. Hewlett Packard Enterprise assumes you are
qualified in the servicing of computer equipment, trained in recognizing hazards in products,
and are familiar with weight and stability precautions.

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Summary of Contents for Apollo 4530

Page 1: ...tenance procedures diagnostic tools specifications for hardware components and software for the HPE Apollo 4500 Systems This guide is for an experienced service technician Hewlett Packard Enterprise a...

Page 2: ...ewlett Packard Enterprise required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial It...

Page 3: ...g and replacing the right bezel ear 31 Removing and replacing the power supply blank 32 Removing and replacing a power supply 32 Removing and replacing the management module 33 Removing and replacing...

Page 4: ...ard I O module 63 PCIe slot definitions I O module with x16 riser option 64 HPE Smart Array P440 Controller port identification 65 HPE H240 Smart Host Bus Adapter port identification 66 I O module pow...

Page 5: ...Acronyms and abbreviations 80 Documentation feedback 82 Contents 5...

Page 6: ...ckard Enterprise you must ship the defective part back to Hewlett Packard Enterprise within a defined period of time normally five 5 business days The defective part must be returned with the associat...

Page 7: ...lient est obligatoire Si vous demandez Hewlett Packard Enterprise de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Riparazione da parte del cliente Per a...

Page 8: ...ahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den...

Page 9: ...e la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR...

Page 10: ...ise vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd Als het defecte onderdeel aan Hewlett Packard Enterp...

Page 11: ...os com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida Hewlett Packard Enterprise Nos casos em que isso for necess rio preciso enviar a pe a com defeito Hewlett Packard Enterprise voc...

Page 12: ...12 Customer self repair...

Page 13: ...Customer self repair 13...

Page 14: ...14 Customer self repair...

Page 15: ...charged for the travel and labor costs of this service 2Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that He...

Page 16: ...ausgelegt Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus...

Page 17: ...ackard Enterprise as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto 3N o Algumas pe as da Hewlett Packard Enterprise n o s o pr...

Page 18: ...01 Mandatory1 11 I O module options a HPE Smart Array P440 Controller 749797 001 Mandatory1 b HPE H240 Smart Host Bus Adapter1 779134 001 Mandatory1 12 System fan 810834 001 Mandatory1 13 HPE Smart St...

Page 19: ...Mandatory1 n 400 GB 12G SAS ME low profile EM SSD1 797539 001 Mandatory1 o 800 GB 12G SAS ME low profile EM SSD1 797540 001 Mandatory1 p 400 GB 6G SAS LE low profile EL SSD1 797541 001 Mandatory1 q 8...

Page 20: ...cultatif Pi ces pour lesquelles une r paration par le client est facultative Ces pi ces sont galement con ues pour que le client puisse proc der lui m me aux r parations Cependant les frais suppl ment...

Page 21: ...como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes 1Verplic...

Page 22: ...22 Illustrated parts catalog...

Page 23: ...ions then remove the server from the chassis Remove the access panel Install the access panel Open the cable management arm Disconnect the cable management arm Power down the server Before powering do...

Page 24: ...nd get help to lift and stabilize the chassis during installation or removal especially when the chassis is not fastened to the rack WARNING To reduce the risk of personal injury or damage to the equi...

Page 25: ...original locations 8 Remove all drives 9 Remove the chassis from the rack a Extend the chassis from the rack and then push and hold the release levers moving the chassis forward until it stops b Move...

Page 26: ...tom of the server when removing it from the chassis 2 Remove the server from the chassis CAUTION To avoid damage to the device do not use the removal handle to carry it 3 Place the server on a flat le...

Page 27: ...grounding can cause ESD CAUTION Do not operate the chassis with the access panel open or removed Operating the chassis in this manner results in improper airflow and improper cooling that can lead to...

Page 28: ...on Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you must follow when setting up the system or handling parts A discharge of static electricity from a f...

Page 29: ...from electric shock hazards do not open this enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the eq...

Page 30: ...plug electrical outlet and the point where the cord extends from the server WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool...

Page 31: ...edure Removing and replacing the right bezel ear Procedure 1 Power down the servers 2 Extend the chassis from the rack 3 Remove the right bezel ear To replace the component reverse the removal procedu...

Page 32: ...e component reverse the removal procedure Removing and replacing a power supply Prerequisites Before removing the component be sure to do the following Verify the status of the power supply to be repl...

Page 33: ...the node before removing the management module Procedure 1 Power down the servers 2 Open the cable management arm 3 Remove all power a Disconnect each power cord from the power source b Disconnect eac...

Page 34: ...power a Disconnect each power cord from the power source b Disconnect each power cord from the server 4 Remove the management module 5 Disconnect the HPE Smart Storage Battery cable 6 Remove the HPE S...

Page 35: ...the component reverse the removal procedure Removing and replacing the expansion board This server supports both PCIe expansion boards and a FlexibleLOM in the I O module Procedure 1 Power down the se...

Page 36: ...cing the system fan CAUTION To avoid server shutdown a fan must be replaced within 60 seconds of being removed Procedure 1 Extend the chassis from the rack 2 Remove the access panel 3 To remove a fan...

Page 37: ...reverse the removal procedure Removing and replacing the drive blank CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a compo...

Page 38: ...Determine the status of the drive from the drive LED definitions 2 Back up all data on the drive 3 Extend the chassis from the rack 4 Remove the access panel IMPORTANT Label the drives before removin...

Page 39: ...e carrier at a time 6 Prepare the low profile LFF hot plug drive for installation 7 Install the low profile LFF hot plug drive in the chassis 8 Determine the status of the drives using the drive LEDs...

Page 40: ...down the server on page 23 2 Disconnect the cable management arm on page 28 3 Disconnect all cables from the rear of the chassis 4 Remove the access panel on page 26 5 Remove all power supplies Removi...

Page 41: ...is from the rack on page 24 10 Place the chassis on a flat sturdy surface to support the chassis 11 Disconnect and remove the Discovery services cable 12 Remove the left bezel ear 13 Disconnect the Di...

Page 42: ...3 Disconnect all cables from the rear of the chassis 4 Remove the access panel 5 Remove all power supplies 6 Remove all I O modules 7 Remove all system fans 8 Remove all drives 9 Remove the chassis f...

Page 43: ...o captive midplane assembly screws located beneath the fan bays To disengage the two captive midplane assembly screws a long T 15 screwdriver is required 13 Remove the fan cage and midplane assembly f...

Page 44: ...14 Disconnect the fan cable and the Discovery Services cable from the midplane assembly 15 Remove the midplane assembly from the fan cage 44 Removal and replacement procedures...

Page 45: ...onnect the cable management arm 3 Disconnect all cables from the rear of the chassis 4 Remove the following components a Power supplies b System fans c I O modules d Management module e Drives f Serve...

Page 46: ...o captive midplane assembly screws located beneath the fan bays To disengage the two captive midplane assembly screws a long T 15 screwdriver is required 9 Remove the fan cage and midplane assembly fr...

Page 47: ...10 Disconnect the fan cable and the Discovery Services cable from the midplane assembly 11 Remove the midplane assembly from the fan cage Removal and replacement procedures 47...

Page 48: ...To replace the component reverse the removal procedure Be sure to align the midplane using the guides provided 48 Removal and replacement procedures...

Page 49: ...intenance on ProLiant servers and server blades To view the guide select a language English French Spanish German Japanese Simplified Chinese The HPE ProLiant Gen9 Troubleshooting Guide Volume II Erro...

Page 50: ...ystem assists in diagnosing problems and delivering rapid resolution if server failures occur The Active Health System collects the following types of data Server model Serial number Processor model a...

Page 51: ...ts in the IML in several ways including the following From within HPE SIM From within operating system specific IML viewers For Windows IML Viewer For Linux IML Viewer Application From within the iLO...

Page 52: ...ns Advanced System ROM Options Serial Number and then press the Enter key 3 Enter the serial number and press the Enter key The following message appears The serial number should only be modified by q...

Page 53: ...previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted Insight Dia...

Page 54: ...The HPE SSA is a configuration and management tool for HPE Smart Array controllers Starting with HPE ProLiant Gen8 servers HPE SSA replaces ACU with an enhanced GUI and additional configuration featur...

Page 55: ...ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU Diagnostic tools 55...

Page 56: ...Item Description 1 Server bay 1 2 Server bay 1 LFF drives 3 Server bay 2 4 Server bay 2 LFF drives 5 Server bay 3 6 Server bay 3 LFF drives 7 Chassis serial label pull tab 8 Quick release levers 2 9...

Page 57: ...Solid green One or more drives are members of a logical drive Flashing green One or more drives are rebuilding or performing a RAID migration stripe size migration capacity expansion logical drive ex...

Page 58: ...nt panel components Item Description 1 Drive bay 1 2 Drive bay 2 3 Server ejector button 4 SUV cable connector 5 Server serial label pull tab Server front panel LEDs and buttons 58 Server front panel...

Page 59: ...Hz cycle per sec iLO manual reboot sequence initiated 8 Hz cycle per sec iLO manual reboot sequence in progress Off Deactivated 3 Server health LED Solid green Normal Flashing green 1 Hz cycle per se...

Page 60: ...odule 4 Power supply bay 4 5 Power supply bay 3 6 Power supply bay 2 7 Power supply bay 1 8 Management module Power supply LEDs The power supply LED is located on each power supply LED Status Descript...

Page 61: ...nt module components Item Description 1 HPE APM connector 2 HPE iLO connector 3 Management module thumbscrew 4 Reserved 5 Management module release lever Management module LEDs Management module compo...

Page 62: ...activity LED I O module components Item Description 1 PCIe expansion slot 4 2 PCIe expansion slot 3 3 PCIe expansion slot 2 4 PCIe expansion slot 1 5 FlexibleLOM slot 6 NIC 2 7 NIC 1 The FlexibleLOM...

Page 63: ...IC 2 link LED PCIe slot definitions standard I O module The HPE Apollo 4500 system with its centralized HPE Smart Storage Battery supports up to two HPE Smart Array controllers per node Processor 2 mu...

Page 64: ...option The HPE Apollo 4500 system with its centralized HPE Smart Storage Battery supports up to two HPE Smart Array controllers per node Processor 2 must be installed to support options installed in...

Page 65: ...16 16 8 4 2 1 4 PCIe expansion slot 1 PCIe3 x8 8 4 2 1 HPE Smart Array P440 Controller port identification Item Description 1 Cache module 2 Cache module cable connector 3 Internal SAS port 1i HPE Sma...

Page 66: ...1i I O module power connector identification 1 2 3 4 Item Description 1 PCIe expansion slot 1 power connector 2 PCIe expansion slot 2 power connector 3 PCIe expansion slot 3 power connector 4 PCIe ex...

Page 67: ...Activity green Online Activity LED green Fault UID LED amber blue Definition On off or flashing Alternating amber and blue One or more of the following conditions exist The drive has failed A predicti...

Page 68: ...econd Off Do not remove the drive Removing the drive might terminate the current operation and cause data loss The drive is rebuilding erasing or is part of an array that is undergoing capacity expans...

Page 69: ...es over a hard corner or edge Procedure 1 Connect the network cables to the Ethernet ports on the I O module I O module components on page 62 2 Connect a network cable to the iLO connector on the mana...

Page 70: ...2 Align and install the cable management arm 3 Press the latch and slide the cable management arm into place 70 Cabling...

Page 71: ...re to orient the arm with the cable trough facing upward NOTE To access some components on the rear of the product you may need to remove the cable management arm Procedure 1 Press the latch to releas...

Page 72: ...Battery supports up to two HPE Smart Array controllers per node This Apollo 4530 Gen9 Chassis supports up to three I O modules Standard x8 I O modules have four PCIe slots and one FlexibleLOM slot wh...

Page 73: ...HPE Smart Array P440 Controller cabling HPE H240 Smart Host Bus Adapter cabling HPE Smart Array P440 Controller cabling 73...

Page 74: ...pecifications Specification Value Height 18 96 cm 7 46 in Depth 84 91 cm 33 43 in Width 44 33 cm 17 45 in Weight fully loaded with three XL450 servers 99 79 kg 220 00 lb Weight empty 43 09 kg 95 00 lb...

Page 75: ...900 W at 200 VAC 912 W at 240 VDC for China only BTUs per hour 3207 at 100 VAC 3071 at 200 VAC 3112 at 240 for China only Power supply output Rated steady state power 800 W at 100 VAC to 127 VAC input...

Page 76: ...erter or equivalent isolation device The branch circuit overcurrent protection must be rated 27 A CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply...

Page 77: ...C 870 W at 240 VDC for China only BTUs per hour 2969 at 200 VAC 2969 at 240 VAC 2969 at 240 VDC for China only Power supply output Rated steady state power 800 W at 200 VAC to 240 VAC input 800 W at 2...

Page 78: ...r 800 W at 200 VAC to 277 VAC input 800 W at 380 VDC input HPE 1400W Flex Slot Platinum Plus Hot plug Power Supply Specification Value Input requirements Rated input voltage 200 to 240 VAC 240 VDC for...

Page 79: ...ina only Maximum peak power 1400 W at 200 VAC to 240 VAC input 1400 W at 240 VDC input for China only Hot plug power supply calculations For hot plug power supply specifications and calculators to det...

Page 80: ...epair DC direct current DP dual port drive connection EM enterprise mainstream HPE SSD endurance class ENT electrical nonmetallic tubing HDD hard disk drive or hard drive HPE APM HPE Advanced Power Ma...

Page 81: ...OST Power On Self Test QR code quick response code RBSU ROM Based Setup Utility SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager SPP Service Pack for ProLiant SSD solid state drive...

Page 82: ...gestions or comments to Documentation Feedback docsfeedback hpe com When submitting your feedback include the document title part number edition and publication date located on the front cover of the...

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