7
6/05/2015 870
Service
We suggest that our products
be serviced by a professional
certified in the US by the
National Fireplace Institute
(NFI) as NFI Gas Specialists.
9)
Maintenance
WARNING:
Any guard or protective device removed for servicing must be replaced prior to
operating the fire pit.
WARNING:
Installation and repair should be done by a qualified service person. Fire pits
should be inspected prior to use and at least annually by a qualified service person.
WARNING
:
Ensure gas and power (if applicable) are shut off and fire pit is cool before servicing.
Keep fire pit covered at all times when not in use.
In some areas of the country spiders or insects have been known to build nest and or lay eggs in the venture holes of
the air-mixer for LP units. This can cause fuel to fill the fire feature cavity and result in personal injury or property
damage. Periodical inspection by a qualified service technician of the air-intake is required to ensure your fire feature
performs properly.
Keep any debris out of fire pit- clean as needed.
Ring Cleaning: (1 x YR) If flames exhibit any abnormal shapes or behavior, or if burner fails to ignite properly, then
the burner holes may require cleaning. The appliance can be cleaned by carefully removing the media to allow access
to burner. Use a brush to carefully remove dust, spider webs, and loose particles from
base, logs, and fire ring itself. If evidence of damage, fire ring must be replaced with
fire ring specified by manufacturer.
10)
Troubleshooting
Below are some potential causes and countermeasures to the symptoms indicated in bold.
Please contact your retailer or certified technician for service & repair.
Below are some potential causes and countermeasures to the symptoms indicated in bold. If still unable to resolve issue, please
contact your retailer or certified technician.
Will Not Light
1. Air in gas line. If new install, may take several attempts to purge air
2. Debris in gas line. Confirm gas line is clear (insulation, dirt, plastic, excessive pipe sealer etc..)
3. Gas Pressure Improper Confirm proper gas pressure found (Section 1)
Will Not Stay Lit
1. Gas Pressure Improper Confirm proper gas pressure found (Section 1)
2. Improperly applied media Review Media in (Section 5)
Noise
1. Whistling Sound Change Flex line routing.
11)
Replacement Parts
Please see list below for replacement parts as needed. Please contact your known dealer for these parts- if unsure please
contact HPC and we will be happy to help you.
Component
/
Model
#
MLFPK
‐
8
MLFPK
‐
18
MLFPK
‐
19
MLFPK
‐
24
MLFPK
‐
25
MLFPK
‐
24TRGH
MLFPK
‐
36TRGH
MLFPK
‐
48TRGH
MLFPK
18
‐
SQ
Fire
Ring
FRS
6
FRS
12
FRS
12
FRS18
EE
FRS18
EE
TBSS
‐
24
TBSS
‐
36
TBSS
‐
48
FRSSQ12
Pan
571
‐
8
571
‐
18
570
‐
19
571
‐
24
570
‐
24
LFPSS
‐
24
LFPSS
‐
36
LFPSS
‐
48
571
18
SQ
Component
/
Model
#
Penta
13
MLFPK
Penta
18
MLFPK
Penta
19
MLFPK
Penta
24
MLFPK
Penta
25
MLFPK
MLFPK
24x12
‐
H
MLFPK
30x12
‐
H
MLFPK
36x14
‐
H
Fire
Ring
Penta12
Penta
12
Penta
12
Penta
18
Penta
18
HBSB
18x6
HBSB
24x6
HBSB
30x8
Pan
570
‐
13
571
‐
18
570
‐
19
571
‐
24
570
‐
24
57024x12
57030x12
57036x14
Component
/
Model
#
MLFPK25x8
‐
L
MLFPK37x8
‐
L
MLFPK49x8
‐
L
Fire
Ring
Penta12
Penta
12
Penta
12
Pan
FLP25SS
571
‐
18
570
‐
19
Summary of Contents for MLFPK 18-SQ
Page 9: ...9 6 05 2015 870 ...