HP Z1 G2 User Manual Download Page 1

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HP Z1 G2 Workstation

User Guide

Summary of Contents for Z1 G2

Page 1: ...HP Z1 G2 Workstation User Guide ...

Page 2: ...is computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality See http www microsoft com for details Trademark Credits Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Linux is the registered trade...

Page 3: ... recovering Windows 8 on page 32 Setting up backing up restoring and recovering Windows 10 on page 40 Setting up and restoring Linux on page 49 Updating the workstation on page 55 Diagnostics and minor troubleshooting on page 57 Routine Care on page 63 TIP If you do not find what you are looking for in this guide Find technical details in the Maintenance and Service Guide at http www hp com suppor...

Page 4: ...iv About this guide ...

Page 5: ...ronmental specifications 9 3 Setting up and using the workstation 10 Setting up the workstation 10 Location and ventilation 10 Setup procedure 11 Connecting Bluetooth devices 14 Disabling Bluetooth devices 14 Disabling WLAN 15 Using touchscreen gestures 16 One finger slide 17 Tapping 17 Scrolling 18 Pinching stretching 18 Rotating select models only 19 Edge swipes Windows 8 models only 19 Right ed...

Page 6: ... system 27 Installing or upgrading device drivers 27 Transferring files and settings 28 Backing up restoring and recovering Windows 7 28 Backing up your information 28 System Restore 29 System Recovery 30 System Recovery from a recovery partition image 30 Using HP Recovery Disc operating system discs 30 5 Setting up backing up restoring and recovering Windows 8 32 Supplementary information 32 Sett...

Page 7: ...in Windows 10 44 Creating recovery media and backups 45 Using Windows tools 46 Restore and recovery 46 7 Setting up and restoring Linux 49 HP Installer Kit for Linux HPIKL 50 Setting up Red Hat Enterprise Linux 50 HPIKL driver disc 51 Installing with the HP Red Hat Linux driver disc 51 Setting up SUSE Linux Enterprise Desktop SLED 52 Setting up preloaded SLED 52 Installing SLED with the DVD Instal...

Page 8: ... Support 59 Customer Advisories Customer and Security Bulletins and Customer Notices 60 Product Change Notifications 60 Helpful hints 61 At startup 61 During operation 61 Customer Self Repair 62 More troubleshooting options 62 10 Routine Care 63 General cleaning safety precautions 63 Cleaning products 63 Cleaning the chassis 64 Cleaning the keyboard 64 Cleaning the monitor 64 Cleaning the mouse 65...

Page 9: ...kstation chassis Accessories For complete and current information on supported accessories and components go to http www hp com go workstations System board A diagram of the system board is located on the inside of the chassis all in one configuration Additional information is located in the workstation Maintenance and Service Guide on the Web at http www hp com support workstation_manuals Serial ...

Page 10: ...o http h20219 www2 hp com services us en warranty carepack overview html HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty You can find your HP Limited Warranty located with the user guides on your product and or on the CD or DVD provided in the box In some countries or regions HP may provide a printed warranty in the box For countries or regions ...

Page 11: ...mponents go to http www hp com go sml Product notifications Subscriber s Choice is an HP program that allows you to sign up to receive driver and software alerts proactive change notifications PCNs the HP newsletter customer advisories and more Sign up at http www hp com go subscriberschoice Technical specifications The Product Bulletin contains QuickSpecs for HP Workstations QuickSpecs include in...

Page 12: ...workstation Maintenance and Service Guide at http www hp com support workstation_manuals Audible beep and light code definitions See the workstation Maintenance and Service Guide at http www hp com support workstation_manuals POST error codes See the workstation Maintenance and Service Guide at http www hp com support workstation_manuals 4 Chapter 1 Locating HP resources ...

Page 13: ...umber by following these steps 1 Go to Start All Programs Accessories System Tools System Information 2 In the right pane find the line with BIOS Version Date 3 Note the BIOS version and date and compare it with the versions that appear on the HP website In Windows 8 you can also find the BIOS version number by following these steps 1 Point to or swipe from the upper right or lower right corner of...

Page 14: ...ed by a plastic bezel For complete and current information on supported accessories and components for the workstation go to http partsurfer hp com Components Front and bottom components 1 Camera angle adjustment dial 5 Serial number pull out card 2 Camera 6 Speakers 3 Left and right digital microphones 7 Stand 4 Display panel 8 Chassis latches bottom view 6 Chapter 2 HP Z1 G2 Workstation features...

Page 15: ...on 5 USB 3 0 ports 2 The bottom USB port is also a battery charging port 2 Hard drive activity light 6 Headphone jack 3 Slimline tray optical drive or optional Thunderbolt module 7 Microphone jack 4 Memory card reader Components 7 ...

Page 16: ...ctor 2 Subwoofer jack orange 7 USB 2 0 ports 4 3 Audio line out jack green 8 Optical S PDIF audio output 4 Audio line in jack blue 9 RJ 45 network connector 5 DisplayPort connector 10 Security cable slot 8 Chapter 2 HP Z1 G2 Workstation features ...

Page 17: ... 35 C is good up to 1524 m 5000 ft elevation Derate by 1 C for every 305 m 1000 ft above 1524 m 5000 ft For example at 3 048 m 10 000 ft the upper ambient air temperature limit is 30 C Humidity Operating 8 to 85 relative humidity non condensing Non operating 8 to 90 relative humidity non condensing Altitude Operating 0 to 3 048 m 10 000 ft Non operating 0 to 9 144 m 30 000 ft Shock Operating sine ...

Page 18: ...ere is adequate ventilation Operate the workstation on a sturdy level surface Provide at least the following clearance 12 cm 4 7 in clearance at the front back top and bottom of the workstation 16 cm 6 3 in clearance on the right side for the optical drive Be sure that the ambient air temperature surrounding the workstation falls within the specified limits see Environmental specifications on page...

Page 19: ...power cord from the AC outlet not by unplugging the power cord from the workstation If your power cord has a 3 pin attachment plug plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature For more safety and regulatory information refer to the Regulatory Safety and Enviro...

Page 20: ...ss transceiver must fit within this area The USB wireless transceiver is in the keyboard box You can also install the USB wireless transceiver into a side USB port Be sure that the mouse and keyboard are within 30 cm 12 in of the workstation and away from interference from other devices 5 Press down on the front of the unit and then press in on the green button until you hear a click 12 Chapter 3 ...

Page 21: ...otate the monitor to its full vertical upright position some force is required 8 Connect the power cord and peripherals IMPORTANT DO NOT insert the USB wireless transceiver at this location Refer to steps 3 and 4 for instructions Setting up the workstation 13 ...

Page 22: ...e documentation for instructions 2 In the Windows Control Panel go to Hardware and Sound then to to Devices and Printers If your Bluetooth device is a printer select Add a printer select Add a network wireless or Bluetooth printer and follow the on screen instructions For all other devices select Add a device select Bluetooth devices and then follow the on screen instructions Disabling Bluetooth d...

Page 23: ... By from Category to either Large Icon or Small Icon 2 In Control Panel go to Device Manager 3 Expand Bluetooth 4 Select Intel Wireless Bluetooth 4 0 HS Adapter to open the menu 5 Go to the Driver menu and select Disable 6 Select Yes 7 To re enable select Enable To remove the wireless modules see one of the following for information on removal and replacement of components The Maintenance and Serv...

Page 24: ...ge Icon or Small Icon 2 In Control Panel go to Device Manager 3 Expand Network Adapters 4 Select Intel Dual Band Wireless AC 7260 5 Go to Driver menu 6 Select Disable 7 Select Yes 8 To re enable select Enable To remove the wireless modules see one of the following for information on removal and replacement of components The Maintenance and Service Guide for your workstation at http www hp com supp...

Page 25: ... the screen in the direction you want to move NOTE On Windows 8 when many apps are revealed on the Start screen you can slide your finger to move the screen left or right To drag press and hold an object and then drag the object to move it Tapping To make an on screen selection use the tap function Use one finger to tap an object on the screen to make a selection Double tap an item to open it Usin...

Page 26: ...an up down left or right motion Pinching stretching Pinching and stretching allows you to zoom out or in on images or text Zoom in by placing two fingers together on the display and then move your fingers apart Zoom out by placing two fingers apart on the display and then move your fingers together 18 Chapter 3 Setting up and using the workstation ...

Page 27: ...clock NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps Edge swipes Windows 8 models only With edge swipes you can perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings Gently swipe...

Page 28: ...s you to open a list of apps available on your workstation From the Windows Start screen gently swipe your finger from the bottom edge of the display onto the screen to view available apps Tapping Tap or double tap an item on the screen as you would click or double click with an external mouse Tap and hold an item to see the context menu NOTE You must tap and hold your finger until a circle appear...

Page 29: ...ly scroll through documents Setting touchscreen preferences 1 To set preferences perform one of the following Windows 7 Go to Control Panel Hardware and Sound Pen and Touch Windows 8 From the Start screen select Control Panel then select Hardware and Sound then select Pen and Touch These preferences are specific to the touchscreen and the workstation 2 To set preferences for left handed or right h...

Page 30: ... Move the screen brightness slider at the bottom of the window to make adjustments 5 At the bottom of the window select Apply or OK to save the changes or 1 Select Start Programs Productivity and Tools HP My Display 2 Select Adjust 3 Move the slider to make adjustments 4 At the bottom of the window select Apply or OK to save the changes Windows 8 1 Change View By from Category to either Large Icon...

Page 31: ...ly or OK to save the changes NVIDIA MXM controller pixel color adjustments for an internal display panel 1 Right click a blank area on the display desktop to open the system display control window Select the NVIDIA control panel 2 Select the HP Z1 G2 display panel icon A green box outlines the icon 3 On the left side of the NVIDIA Control Panel select Adjust desktop color settings and select the i...

Page 32: ... is running Windows and a graphics driver is installed the workstation automatically detects the external monitor and uses it as a display Customizing the display panel or an external monitor You can manually select or change the monitor refresh rates screen resolution color settings font sizes and power management settings of the workstation s display panel or external monitor Use either the cont...

Page 33: ...ht be included in the pre loaded Linux operating system To use the workstation as a monitor 1 Connect one end of a DisplayPort cable to the external graphics source s DisplayPort connector Connect the other end to the DisplayPort connector on the back of the HP Z1 G2 Workstation 2 On the HP Z1 G2 Workstation keyboard simultaneously press Ctrl Shift S D switch display to enable the workstation to d...

Page 34: ...the front of the workstation A red stripe in the camera viewport indicates the lens is pointing straight down into the chassis The user is not visible Installing optional components You can install additional components such as memory hard drives and wireless modules in your workstation To view component installation videos go to http www hp com go sml For installation guidelines and technical inf...

Page 35: ...TION After installation has started do not turn off the workstation until the process is complete Turning off the workstation during installation can damage the installation and operation of the software For complete installation and configuration instructions go to http windows microsoft com en US windows7 help Additional information is available in the Windows 7 online Help after you successfull...

Page 36: ...g or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Help and Support To access Help and Support select Start and then select Help and Support 3 As you add photos video music and other personal files create a backup of your personal information If files are accidentally deleted from th...

Page 37: ...d Restore NOTE The backup process may take over an hour depending on file size and the speed of the workstation 1 Select Start All Programs Maintenance Backup and Restore 2 Follow the on screen instructions to set up your backup System Restore If you have a problem that might be due to software that you installed on your workstation use System Restore to return the workstation to a previous restor...

Page 38: ...ery media Run System Recovery from recovery media that you have purchased separately System Recovery from a recovery partition image CAUTION System Recovery deletes all data and programs that you have created or installed A Windows system from the HP factory ships with a recovery partition You can use the recovery partition to recover the factory operating system 1 Turn off the workstation If nece...

Page 39: ...covery DVD is inserted to boot from that device Booting the DVD from UEFI Boot sources will result in a GPT boot partition Booting from Legacy Boot sources will result in an MBR boot partition 3 When prompted press any keyboard key 4 Follow the on screen instructions After the operating system installation has completed 1 Eject the Windows 7 operating system DVD and insert the Driver DVD once the ...

Page 40: ... using the touchscreen or the keyboard Setting up the Windows 8 operating system The first time you turn on the workstation you can customize the operating system When you are connected to the Internet Microsoft activates your operating system This process takes about 15 to 30 minutes Carefully read and follow the instructions on the screen We recommend that you register your workstation with HP s...

Page 41: ...up your information NOTE Windows includes the User Account Control feature to improve the security of your workstation You may be prompted by User Account Control for your permission or password when you perform certain tasks To continue a task select the appropriate option For information about User Account Control from the Start screen type help and then select Help and Support Recovery after a ...

Page 42: ...ime saver if you have to reset your preferences To create a backup using Windows Backup and Restore NOTE The backup process may take more than an hour depending on file size and the speed of the workstation 1 From the Start screen type backup and then select from the list of displayed options 2 Follow the on screen instructions to set up your backup create a system image or create system repair me...

Page 43: ...ontinue 2 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows automatically creates a system restore point for you during a Windows update and during other system mai...

Page 44: ...st be reinstalled Any personal files must be restored from backups you made See Using Windows 8 Reset on page 37 If the workstation is unable to start you can use the Windows recovery USB flash drive you created to recover the system See Recovery using the Windows 8 recovery USB flash drive on page 38 If the workstation is unable to start and you did not create a recovery USB flash drive or the on...

Page 45: ...ue a task select the appropriate option For information about User Account Control see Help and Support from the Start screen type help and then select Help and Support 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Select Settings 3 Select Change PC settings in the bottom right corner of the screen select Update and Recovery then select Re...

Page 46: ...r system using the recovery USB flash drive you previously created NOTE If you did not create a recovery USB flash drive or the one you created does not work see Recovery using Windows 8 restore media on page 39 1 If possible back up all personal files 2 Insert the recovery USB flash drive into a USB port on your workstation 3 Restart the workstation and as soon as you see the HP logo screen press...

Page 47: ...stem disc to install the operating system 3 When prompted press any keyboard key NOTE If the workstation does not boot to the DVD restart the workstation and press esc as the workstation is starting to see the Startup menu Use the arrow keys to select the boot menu and then press enter Use the arrow keys to select the location where the recovery DVD is inserted to boot from that device Booting the...

Page 48: ...orkstation with HP during operating system set up so you can receive important software updates facilitate support questions and sign up for special offers CAUTION After the setup process has begun DO NOT TURN OFF THE WORKSTATION UNTIL THE PROCESS IS COMPLETE Turning off the workstation during the setup process may damage the software that runs the workstation or prevent its proper installation Cu...

Page 49: ...e with U S Canadian and various international regulations If you encounter issues There are several means to diagnose and resolve potential issues HP provides several proprietary diagnostics tools but recommends a sequential troubleshooting approach that addresses the most basic root cause to the more complex Steps include Visual inspection Blink or beep codes HP PC Hardware Diagnostics HP Support...

Page 50: ...ted to the monitor port on the source that is set as the primary video source During boot the other video ports are disabled and if the monitor is connected to one of these ports the monitor will not function You can select or change the primary video source in Computer Setup CAUTION When the workstation is plugged into an AC power source there is always voltage applied to the system board To redu...

Page 51: ...utomatically detect your product 4 Select your workstation model and then select your operating system 5 In the Diagnostic section click HP UEFI Support Environment or Click Download and then select Run Before you call for technical support WARNING When the workstation is plugged into an AC power source voltage is always applied to the system board To reduce the risk of personal injury from electr...

Page 52: ...p www hp com go bizsupport for the latest online support information software and drivers for proactive notification and access to a worldwide community of peers and HP experts Comprehensive online technical support is also available at http www hp com support If it becomes necessary to call for technical assistance be prepared to do the following to ensure that your service call is handled proper...

Page 53: ...ion and the Windows partition you can use HP Recovery Manager to create recovery media after you successfully set up the workstation HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the programs HP Recover...

Page 54: ... refreshing the workstation and resetting the workstation to its original state For more information see Help and Support Type help in the taskbar search box and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Reinstall drivers and or applications option select products only of HP Recovery Manager to reinstall the individual applicati...

Page 55: ... also find contact information from the HP website Go to http www hp com support select your country or region and follow the on screen instructions IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you want to retain Using HP Recovery media you can choose from one of the following recovery options NOTE On...

Page 56: ...ert the HP Recovery media 2 Access BIOS Restart the workstation quickly press esc and then press f9 for boot options 3 Select the optical drive or USB flash drive from which you want to boot 4 Follow the on screen instructions Removing the HP Recovery partition select products only HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space IMPORTANT Aft...

Page 57: ...chapter describes how to set up and restore the Linux operating system It includes these topics HP Installer Kit for Linux HPIKL Setting up Red Hat Enterprise Linux Setting up SUSE Linux Enterprise Desktop SLED Setting up Ubuntu Proprietary graphics drivers NOTE After you set up the operating system be sure that the latest BIOS drivers and software updates are installed See Updating the workstatio...

Page 58: ...o have a licensed version of RHEL SLED or Ubuntu and would like to install the HP recommended driver additions The kit also can be downloaded using the following steps 1 Go to http www hp com support workstation_swdrivers 2 Select your workstation model 3 Select the desired operating system 4 Select your software driver language and then click the Software quick jump link 5 Select the Obtain Softw...

Page 59: ...e default drivers that the OS installers use do not support DisplayPort functionality If you experience problems try overriding the monitor choice for DisplayPort during the start of the install and using the VESA driver instead You can then set up the DisplayPort monitor later Installing with the HP Red Hat Linux driver disc 1 If you do not have the appropriate HP driver disc for a supported stre...

Page 60: ...t 1 If an HP driver disc did not come with your workstation create one see HP Installer Kit for Linux HPIKL on page 50 2 Install the operating system using the discs included in the SUSE box set 3 After successfully installing the operating system reboot the workstation 4 Insert your HP driver disc The HPIKL installation software automatically starts Follow the on screen instructions to install th...

Page 61: ...mation in the fields Using the HP Installer Kit Driver Disk Ubuntu does not require registration to obtain software package updates Updates can be obtained from various repositories on the web using a variety of tools built into the OS An internet connection and proxy are all that may be required The HP Installer Kit for Linux driver disk for Ubuntu relies on the same mechanisms in order to satisf...

Page 62: ...initially booting the F11 key can be pressed to go into a restoration process for the hard drive image Intercept the boot loader and choose the restore option When the system boot has proceeded past the BIOS prompts a purple border appears on the screen for a short time If the OS boot loader is interrupted at this point using the Esc key you should be presented with a short menu including a restor...

Page 63: ...IOS on page 55 Be sure that you have the latest drivers for your system See Upgrading device drivers on page 56 Become familiar with your available HP resources Consider a subscription to Driver Alerts at http www hp com go subscriberschoice Updating the BIOS For optimum performance determine the BIOS version on the workstation and upgrade it if necessary Determining the current BIOS version To de...

Page 64: ...ing device drivers If you install a peripheral device such as a printer display adapter or network adapter confirm that you have the latest device drivers loaded If you purchased your device through HP go to the HP website to download the latest drivers for your device These drivers have been tested to ensure the best compatibility between your device and your HP workstation If you did not purchas...

Page 65: ...n tower and desktop configurations or on the side of the workstation all in one configurations Note the applications you were using when you encountered the problem NOTE When calling in for service or support you might be asked for the product number example PS988AV of the workstation If the workstation has a product number it is generally located next to the 10 or 12 digit serial number of the wo...

Page 66: ... contact support The Certificate of Authentication COA is used only for systems with Windows 7 preinstalled The Genuine Microsoft Label GML is used only for systems with Windows 8 preinstalled A service label shows the build ID and Feature Byte strings which are needed for system board replacement The all in one service label can be found in the location shown in the figure below pull out card 58 ...

Page 67: ...wdrivers Provides access to software and drivers for workstations HP Support Center To help you troubleshoot problems yourself HP provides the HP Support Center The HP Support Center is a portal to an extensive selection of online tools To access the HP Support Center complete the following steps 1 Go to http www hp com go workstationsupport 2 Search for your product 3 In the Top issues solutions ...

Page 68: ...t Change Notifications Product Change Notifications PCNs are proactive notifications for product changes occurring within a 30 to 60 day window of the effective date of the change in the manufacturing process PCNs give customers advance notice of changes to their product such as an updated BIOS version that they might need to decide whether to download prior to the change taking place To view a li...

Page 69: ...rd is operating correctly Check all cables for loose or incorrect connections Wake the workstation by pressing the power button or any key on the keyboard If the system remains in suspend mode shut down the system by pressing and holding the power button for at least four seconds Then press the power button again to restart the system If the system does not shut down unplug the power cord wait a f...

Page 70: ...p com go selfrepair and select your product NOTE Some components are not eligible for Customer Self Repair and must be returned to HP for service Call support for further instructions before attempting to remove or repair these components More troubleshooting options The following additional information about troubleshooting techniques and tools is provided in the Maintenance and Service Guide at ...

Page 71: ...ts Use the following products to safely clean your workstation Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration usually in the form of disposable wipes in a variety of brand names Alcohol free glass cleaning fluid Water with mild soap solution Dry microfiber cleaning cloth or a chamois static free cloth without oil Static free cloth wipes CAUTION Avoid strong cleaning solvents t...

Page 72: ...use too much air pressure can dislodge lubricants applied under the wide keys If you remove a key use a specially designed key remover to prevent damage to the keys This tool is available from many electronic supply outlets CAUTION Never remove a wide key like the space bar key from the keyboard If these keys are improperly removed or installed the keyboard might not function properly Clean under ...

Page 73: ...aser or light use a cotton swab dampened with cleaning solution to gently brush out any dust around the laser or light and then wipe again with a dry swab Do not wipe the laser or light directly with the swab Scroll wheel spray canned pressurized air into the gap between the scroll wheel and the click buttons To avoid condensation do not blow air directly on one spot for an extended period Roller ...

Page 74: ... For additional information about a particular assistive technology product contact customer support for that product Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users If you have an issue with a product or would like to tell us about accessibility features that have helped you please contact us at 888 259 5707 Monday throu...

Page 75: ...pport 59 HP Support Center 59 online 59 security bulletins 60 T touchscreen gestures 16 19 dragging 21 flicking 21 left edge swipe 20 one finger slide 17 pinching 18 right edge swipe 19 rotating 19 scrolling 18 stretching 18 tapping 17 20 top edge swipe 20 troubleshooing Customer Self Repair 62 suggestions 61 suggestions at startup 61 suggestions during operation 61 troubleshooting more options 62...

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