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HP VM173UA#ABA - ENVY 13-1030NR Magnesium Alloy Laptop Maintenance And Service Manual Download Page 98

Recycling

Maintenance and Service Guide

11–3

4. Disconnect all display panel cables 

1

 from the display inverter, and then remove the inverter 

2

.

5. Remove all screws 

1

 that secure the display panel assembly to the display enclosure.

6. Remove the display panel assembly 

2

 from the display enclosure.

7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.

Summary of Contents for VM173UA#ABA - ENVY 13-1030NR Magnesium Alloy Laptop

Page 1: ...ember 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...dows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be li...

Page 3: ...t allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safet...

Page 4: ...omponents 2 1 Button 2 2 Keys 2 3 Lights 2 4 TouchPad and TouchPad buttons 2 5 Front components 2 6 Left side components 2 6 Right side components 2 7 Bottom components 2 8 3 Illustrated parts catalog Service tag 3 1 Computer major components 3 3 Mass storage devices 3 6 Miscellaneous parts 3 7 Sequential part number listing 3 8 ...

Page 5: ... 16 Bluetooth module 4 18 Display assembly 4 19 System board 4 20 Power connector cable 4 23 SATA cable 4 24 RTC battery 4 25 Memory module 4 26 Fan heat sink assembly 4 27 5 Setup Utility BIOS Starting Setup Utility 5 1 Using Setup Utility 5 1 Changing the language of Setup Utility 5 1 Navigating and selecting in Setup Utility 5 2 Displaying system information 5 2 Restoring default settings in Se...

Page 6: ...ations 6 7 System memory map specifications 6 7 System interrupt specifications 6 8 System I O address specifications 6 9 7 Screw listing Phillips PM2 0 6 0 screw 7 1 Phillips PM2 0 6 0 screw 7 2 Phillips PM2 0 3 0 screw 7 3 Phillips PM1 5 1 5 screw 7 4 Phillips PM2 0 4 0 screw 7 5 Phillips PM1 5 3 0 screw 7 7 Phillips PM2 0 5 0 screw 7 9 8 Backup and recovery Creating recovery discs 8 2 Backing u...

Page 7: ...gnments Audio in microphone 9 1 Audio out headphone 9 2 HDMI 9 3 Universal Serial Bus 9 4 10Power cord set requirements Requirements for all countries and regions 10 1 Requirements for specific countries and regions 10 2 11Recycling Battery 11 1 Display 11 1 Index ...

Page 8: ...lity Radeon HD 4330 M92 LP S2 Discrete PCI Express Graphics with 512 MB of dedicated video memory 64M 16 1 5V 667 MHz DDR3 1333 MHz Supports ATI PowerXpress and switchable graphics solution Mobile Intel GMA 4500 MHD Universal Memory Architecture UMA integrated with shared video memory dynamically allocated with the following graphics memory allocations Up to 1631 MB when total system memory is 409...

Page 9: ...66 MHz memory Mass storage devices Supports either 8 mm SATA 1 8 in hard drives or solid state drives Supports HP ProtectSmart Hard Drive Protection Supports 160 GB solid state drive Supports the following hard drive configurations 250 GB 5400 rpm 160 GB 5400 rpm 120 GB 5400 rpm Optical drive External USB support for the following Blu ray ROM DVD R RW SuperMulti Double Layer Drive with LightScribe...

Page 10: ...able plug support Battery options 6 cell 2 80 Ah 62 Wh Li ion battery 4 cell 2 80 Ah 41 Wh Li ion battery Wireless Integrated WLAN options by way of wireless module 2 wireless antennas built into display assembly Supports no WLAN option Support for the following WLAN formats Intel WiFi Link 5100 802 11 a b g n Intel WiFi Link 5100 802 11 a b g n with Bluetooth Intel WiFi Link 5100 802 11 a b g Int...

Page 11: ...ports 2 each capable of driving an external optical drive AC adapter plug Keyboard pointing devices Full size 13 0 in painted keyboard TouchPad with gesture support media M scroll pinch zoom Taps enabled by default Serviceability AC adapter Battery system External optical drive Security Security cable slot with adapter Operating system Preinstalled Microsoft Windows 7 Home Premium 64 Microsoft Win...

Page 12: ...the computer To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support For optimal transmission keep the areas immediately around the antennas free from obstructions 2 Internal microphones 2 Record sound 3 Webcam Records video and captures still photographs 4 Webcam...

Page 13: ...te Sleep When the computer is in the Sleep state press the button briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Pan...

Page 14: ...hen pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with an arrow key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the cursor 5 Action keys Execute frequently used system functions ...

Page 15: ...Blinking white The computer is in the Sleep state Off The computer is off or in Hibernation 3 Wireless light Off An integrated wireless device such as a WLAN device and or a Bluetooth device is on Wireless devices are enabled at the factory Amber All wireless devices are off 4 Mute light Amber Computer sound is off 5 TouchPad light Amber The TouchPad is off Off The TouchPad is on ...

Page 16: ...uchPad on and off 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view and change pointing device preferences select Start Devices and Printers Then right click the device represent...

Page 17: ...ternal fan to cycle on and off during routine operation 2 Power connector Connects an AC adapter 3 Battery light Off The computer is running on battery power Blinking amber The battery has reached a low battery level a critical battery level or there is a battery error Amber A battery is charging White The computer is connected to external power and the battery is fully charged 4 Digital Media Slo...

Page 18: ...adphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone When a device is connected to the jack the device speakers are disabled 4 USB ports 2 Connect optional USB devices 5 HDMI port Connects an optional video or audio device such as a high definition televi...

Page 19: ... starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Accessory battery connector Connects an optional accessory battery 3 Battery release latch Releases the battery from the battery bay 4 Battery bay Holds the battery The battery is preinstalled in the battery bay at the factory ...

Page 20: ...Maintenance and Service Guide 3 1 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag ...

Page 21: ... the computer 3 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 4 Warranty period This number describes the duration in years of the warranty period for the computer 5 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determin...

Page 22: ...Illustrated parts catalog Maintenance and Service Guide 3 3 Computer major components ...

Page 23: ...el Core2 Duo 1 86 GHz processor 1066 MHz FSB and 6 MB L2 cache 538316 001 SU9600 system board equipped with an Intel Core2 Duo 1 60 GHz processor 800 MHz FSB and 3 MB L2 cache 577100 001 6 WLAN module Intel WiFi Link 5100 802 11a b g n WLAN module for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia Brazil Brune...

Page 24: ...nd Taiwan Tanzania Thailand Trinidad and Tobago Turkey the United Arab Emirates the United Kingdom Uruguay the U S Virgin Islands the United States Venezuela and Vietnam 506680 001 7 Mass storage device Hard drive includes rubber isolator 250 GB 5400 rpm 538327 001 160 GB 5400 rpm 538326 001 120 GB 5400 rpm 538325 001 160 GB solid state drive includes rubber isolator 538329 001 Hard Drive Mounting...

Page 25: ...Kit not illustrated includes mass storage device bracket and mass storage device rubber isolator 538330 001 2 160 GB solid state drive includes rubber isolator 538329 001 Solid state Drive Mounting Kit not illustrated includes mass storage device bracket and mass storage device rubber isolator 538331 001 3 External optical drive Blu ray ROM DVD R RW SuperMulti Double Layer Drive with LightScribe 5...

Page 26: ...90371 021 For use in India 490371 D61 For use in Italy 490371 061 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom and Singapore 490371 031 For use in North America 490371 001 RJ45 to USB adapter 539614 001 Screw Kit Phillips PM2 0 6 ...

Page 27: ... the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Norway Oman Panama Paraguay the People s Republic China Peru the Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey the United Arab Emirates the United Kingdom U...

Page 28: ...ea includes keyboard cable 538308 B31 Keyboard for use in the Netherlands includes keyboard cable 538308 DH1 Keyboard for use in Denmark Finland and Norway includes keyboard cable 538316 001 SL9400 system board equipped with an Intel Core2 Duo 1 86 GHz processor 1066 MHz FSB and 6 MB L2 cache includes replacement thermal material 538317 001 SL9600 system board equipped with an Intel Core2 Duo 2 13...

Page 29: ...ery includes one rubber foot 538336 001 Base enclosure includes 3 rubber feet 538337 001 Digital Media Slot board includes cable 538338 001 Power connector cable 538339 001 Bluetooth module cable 538340 001 Fan heat sink assembly includes replacement thermal material 538341 001 Screw Kit 538342 001 Speaker assembly 538343 001 Top cover includes TouchPad board TouchPad bracket and TouchPad cable 53...

Page 30: ...ce during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors ÄCAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled wi...

Page 31: ...ng and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of ...

Page 32: ...ed when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ioniz...

Page 33: ...e proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps ...

Page 34: ...h product 2 Product name This is the product name affixed to the front of the computer 3 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 4 Warranty period This number describes the duration in years of the warranty period for the computer 5 Part number Product number p n This number provides specific information about the product ...

Page 35: ... that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 538346 001 There are 4 rubber feet that attach to the base enclosure and battery in the locations shown in the following ...

Page 36: ...ugging the AC adapter from the computer Remove the battery 1 Close the display and turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery The battery release latch automatically returns to its original position 3 Remove the battery 2 by lifting the front edge of the battery 4 Remove the battery Install the battery by inserting it into the battery...

Page 37: ...irst unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the top cover 1 Remove the following components Three rubber feet 1 Three Phillips PM2 0 6 0 screws 2 Six Phillips PM2 0 3 0 screws 3 2 Turn the computer right side up with the front toward you Description Spare part number Top cover includes To...

Page 38: ... at an angle 4 Disconnect the TouchPad cable 2 from the low insertion force LIF connector on the system board 5 Release the zero insertion force ZIF connector 3 to which the keyboard cable is attached and then disconnect the keyboard cable 4 from the system board 6 Remove the top cover 5 Reverse this procedure to install the top cover ...

Page 39: ...on page 4 7 5 Remove the top cover see Top cover on page 4 8 Remove the keyboard 1 Turn the top cover upside down with the front toward you 2 Remove the Mylar shield from the back of the keyboard Keyboard for use in country or region Spare part number Keyboard for use in country or region Spare part number Brazil 538308 201 The Netherlands 538308 B31 Denmark Finland and Norway 538308 DH1 Russia 53...

Page 40: ... replacement procedures Maintenance and Service Guide 4 1 1 3 Remove the 45 Phillips PM1 5 1 5 screws that secure the keyboard to the top cover 4 Remove the keyboard Reverse this procedure to install the keyboard ...

Page 41: ...ver on page 4 8 Remove the Digital Media Slot board 1 Disconnect the Digital Media Slot board cable 1 from the system board 2 Remove the Digital Media Slot board cable from the clip 2 built into the power connector bracket 3 Remove the three Phillips PM2 0 4 0 screws 3 that secure the Digital Media Slot board to the base enclosure 4 Release the Digital Media Slot board by lifting the front edge 4 ...

Page 42: ...ry see Battery on page 4 7 5 Remove the top cover see Top cover on page 4 8 Remove the speaker assembly 1 Remove the Phillips PM1 5 3 0 screw 1 that secures the mass storage device bracket to the base enclosure The mass storage device bracket is included in the Hard Drive Mounting Kit spare part number 538330 001 and the Solid state Drive Mounting Kit spare part number 538331 001 2 Release the mas...

Page 43: ... from the system board 5 Release the speaker assembly cable 2 from the clips and routing channel built into the base enclosure 6 Remove the two Phillips PM2 0 5 0 screws 3 that secure the speaker assembly to the base enclosure 7 Remove the speaker assembly 4 Reverse this procedure to install the speaker assembly ...

Page 44: ...ove the battery see Battery on page 4 7 5 Remove the top cover see Top cover on page 4 8 6 Remove the mass storage device bracket see Speaker assembly on page 4 13 Remove the mass storage device 1 Release the mass storage device 1 by lifting it as far as the mass storage device cable allows 2 Disconnect the mass storage device cable 2 from the mass storage device 3 Remove the mass storage device R...

Page 45: ...ilippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey the United Arab Emirates the United Kingdom Uruguay the U S Virgin Islands the United States Venezuela and Vietnam 506678 001 Intel WiFi Link 5100 802 11a b g WLAN module for use ...

Page 46: ... contact technical support through Help and Support 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips PM2 0 4 0 screws 2 that secure the WLAN module to the system board The WLAN module tilts up 3 Re...

Page 47: ...omputer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the top cover see Top cover on page 4 8 Remove the Bluetooth module 1 Release the Bluetooth module 1 by lifting it as far as the Bluetooth module cable allows 2 Disconnect the Bluetooth modu...

Page 48: ...top cover see Top cover on page 4 8 Remove the display assembly ÄCAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 1 Disconnect the display panel cable 1 from the system board 2 Remove the wireless antenna cables from the rubber clips 2 built into the system boar...

Page 49: ...e on page 4 18 7 Disconnect the mass storage device cable from the mass storage device see Mass storage device on page 4 15 8 Remove the WLAN module see WLAN module on page 4 16 When replacing the system board be sure that the following additional components are removed from the defective system board and installed on the replacement system board Power connector cable see Power connector cable on ...

Page 50: ... Remove the power connector bracket 2 3 Release the power connector 3 from the clip built into the base enclosure 4 Disconnect the display panel cable 4 from the system board 5 Remove the wireless antenna cables from the rubber clips 5 built into the system board 6 Remove the five Phillips PM2 0 4 0 screws 1 and the two Phillips PM2 0 6 0 screws 2 that secure the system board to the base enclosure...

Page 51: ...ide Removal and replacement procedures 7 Lift the left side of the system board 1 until it rests at an angle 8 Remove the system board 2 by sliding it up and to the left at an angle Reverse this procedure to install the system board ...

Page 52: ... outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the top cover see Top cover on page 4 8 6 Remove the system board see System board on page 4 20 Remove the power connector cable 1 Turn the system board upside down with the rear toward you 2 Disconnect the power connector cable 1 from the system board 3 Remove the power connector cab...

Page 53: ...cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the top cover see Top cover on page 4 8 6 Remove the system board see System board on page 4 20 Remove the SATA cable 1 Turn the system board upside down with the rear toward you 2 Disconnect the SATA cable 1 from the system board 3 Remove the SATA cable 2 Reverse this...

Page 54: ...e AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the top cover see Top cover on page 4 8 6 Remove the system board see System board on page 4 20 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 Detach the RTC battery 2 from the system board The RTC battery is attached to the system board with double sided tape 3 Remove the RTC ...

Page 55: ...memory module 1 Turn the system board upside down with the rear toward you 2 Pull away the retention clips 1 on each side of the memory module to release the memory module The memory module tilts up ÄCAUTION To prevent damage to the memory module hold it by the edges only Do not touch the components on the memory module 3 Grasp the edge of the memory module 2 and gently pull it out of the memory m...

Page 56: ...nplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the top cover see Top cover on page 4 8 6 Remove the system board see System board on page 4 20 Remove the fan heat sink assembly 1 Disconnect the fan cable from the system board 2 Turn the system board upside down with the rear toward you Descripti...

Page 57: ...sink assembly from side to side to detach it The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board each time the fan heat sink assembly is removed Thermal paste is used on the processor 1 and the fan heat sink assembly section 2 that services it Thermal pads are used on the Northbridge chip 3 and the fan heat sink assembly section 4 th...

Page 58: ...guage of Setup Utility The following procedure explains how to change the language of Setup Utility If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup U...

Page 59: ...played press f10 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit Exit Discarding Changes and then press enter Restoring default settings in Setup Utility The following procedure explains how to restore the Setup Utility de...

Page 60: ...Then use the arrow keys to select Exit Exit Discarding Changes and then press enter After either choice the computer restarts in Windows Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Security menu Select To do this System Information View an...

Page 61: ...e Action Keys Boot Options Set the following boot options POST Hot Key Delay sec Set the delay for the user to press hot keys in intervals of 5 seconds each 0 5 10 15 20 IOS Enable disable IOS Sets the delay for the user to start Windows in intervals of 5 seconds each 0 5 10 15 20 Floppy Boot Enable disable boot from diskette Network Adapter Boot Enable disable boot from external Network Adapter B...

Page 62: ...uccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from ...

Page 63: ...lick your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the instructions on the screen After a message on the screen...

Page 64: ... 3 42 A Temperature Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Applicable product safety standards specify thermal limits for plastic surfaces The c...

Page 65: ...0 cm 11 4 in Diagonal 33 3 cm 13 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 370 nits typical Pixel resolution Pitch 0 279 0 279 mm Format 1600 900 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical ...

Page 66: ...0 cm 11 4 in Diagonal 33 3 cm 13 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 410 nits typical Pixel resolution Pitch 0 279 0 279 mm Format 1366 768 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical ...

Page 67: ...k times typical read including setting Single track 1 5 ms 2 0 ms 2 0 ms Average 12 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms Logical blocks 488 397 168 312 581 808 234 436 356 Disc rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive ...

Page 68: ...VD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Access time BD DVD Random 230 ms 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec ...

Page 69: ... CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8x DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec...

Page 70: ...roller DMA5 Not applicable DMA6 Not assigned DMA7 Not assigned ExpressCard controller can use DMA 1 2 or 5 Size Memory address System function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 64 KB 000C0000 000CFFFF Video BIOS 64 KB 000E8000 000FFFFF System BIOS 00100000 XFFFFFFF Extended memory based on memory installed X 1 0000000 FEDFFFFF PCI bus FED00000 FED003FF High...

Page 71: ...ernet controller IRQ18 Intel ICH9 family USB universal host controller 2939 Intel ICH9 family USB universal host controller 2936 IRQ19 Intel ICH9 family USB2 enhanced controller 293C IRQ20 Intel ICH9 family USB2 enhanced controller 293A Intel ICH9 family USB universal host controller 2934 IRQ21 Intel ICH9M E M SATA AHCI controller IRQ22 Intel ICH9 family USB universal host controller 2935 Default ...

Page 72: ...tural keyboard 061 Motherboard resources 062 Microsoft ACPI compliant embedded controller 063 Motherboard resources 064 Standard 101 102 key or Microsoft natural keyboard 065 Motherboard resources 066 Microsoft ACPI compliant embedded controller 067 Motherboard resources 070 Motherboard resources 071 077 System CMOS real time clock 080 Motherboard resources 081 091 Direct memory access controller ...

Page 73: ...ly PCI express root port3 2944 7000 701F ICH9M E M SATA AHCI controller 7020 703F ICH9 family USB universal host controller 2936 7040 705F ICH9 family USB universal host controller 2935 7060 707F ICH9 family USB universal host controller 2934 7080 709F ICH9 family USB universal host controller 2939 70A0 70BF ICH9 family USB universal host controller 2938 70C0 70DF ICH9 family USB universal host co...

Page 74: ...information for the screws used in the computer The screws listed in this chapter are available in the Screw Kit spare part number 538341 001 Phillips PM2 0 6 0 screw Where used 3 screws that secure the top cover to the computer Color Quantity Length Thread Head diameter Silver 3 6 0 mm 2 0 mm 5 0 mm ...

Page 75: ...ntenance and Service Guide Screw listing Phillips PM2 0 6 0 screw Where used 2 screws that secure the system board to the base enclosure Color Quantity Length Thread Head diameter Black 2 6 0 mm 2 0 mm 5 0 mm ...

Page 76: ...listing Maintenance and Service Guide 7 3 Phillips PM2 0 3 0 screw Where used 6 screws that secure the top cover to the base enclosure Color Quantity Length Thread Head diameter Silver 6 3 0 mm 2 0 mm 4 5 mm ...

Page 77: ...Maintenance and Service Guide Screw listing Phillips PM1 5 1 5 screw Where used 45 screws that secure the keyboard to the top cover Color Quantity Length Thread Head diameter Silver 45 1 5 mm 1 5 mm 3 0 mm ...

Page 78: ... Maintenance and Service Guide 7 5 Phillips PM2 0 4 0 screw Where used 3 screws that secure the Digital Media Slot board to the base enclosure Color Quantity Length Thread Head diameter Black 10 4 0 mm 2 0 mm 4 5 mm ...

Page 79: ...7 6 Maintenance and Service Guide Screw listing Where used 2 screws that secure the WLAN module to the system board Where used 5 screws that secure the system board to the base enclosure ...

Page 80: ...intenance and Service Guide 7 7 Phillips PM1 5 3 0 screw Where used One screw that secures the mass storage device bracket to the base enclosure Color Quantity Length Thread Head diameter Silver 8 3 0 mm 1 5 mm 4 0 mm ...

Page 81: ...Maintenance and Service Guide Screw listing Where used One screw that secures the power connector bracket to the base enclosure Where used 6 screws that secure the fan heat sink assembly to the system board ...

Page 82: ...ting Maintenance and Service Guide 7 9 Phillips PM2 0 5 0 screw Where used 2 screws that secure the speaker assembly to the base enclosure Color Quantity Length Thread Head diameter Black 4 5 0 mm 2 0 mm 5 0 mm ...

Page 83: ...7 10 Maintenance and Service Guide Screw listing Where used 2 screws that secure the display assembly to the computer ...

Page 84: ...es Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager soft...

Page 85: ...covery discs You will need high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery M...

Page 86: ...indow toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select ...

Page 87: ...ting a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore po...

Page 88: ...ager works from recovery discs or from a dedicated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software Windows has its own built in repair features such as System Re...

Page 89: ... a recovery from the partition on the hard drive accessed by pressing either the Start button or f11 This restores the computer to its factory condition To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways Select Start All Programs Recovery Manager Recovery Manager or Turn on or restart the computer and then press esc while the Press...

Page 90: ...Maintenance and Service Guide 9 1 9 Connector pin assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground ...

Page 91: ...9 2 Maintenance and Service Guide Connector pin assignments Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground ...

Page 92: ...MDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connected 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect ...

Page 93: ...9 4 Maintenance and Service Guide Connector pin assignments Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground ...

Page 94: ...r all countries and regions The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum curren...

Page 95: ...PT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a tw...

Page 96: ...u remove these components handle them carefully Materials Disposal The backlight in the display assembly of this HP product contains mercury which might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at htt...

Page 97: ...steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 ...

Page 98: ...rter and then remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel ...

Page 99: ...nel frame 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel ...

Page 100: ...ide down 17 Remove the backlight frame from the display panel ÅWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame ...

Page 101: ...om the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight ...

Page 102: ...components 2 8 button components 2 2 buttons power 2 2 TouchPad 2 5 TouchPad on off 2 5 C cables service considerations 4 1 caps lock light 2 4 chipset product description 1 1 components bottom 2 8 button 2 2 buttons 2 2 display 2 1 front 2 6 keys 2 3 left side 2 6 lights 2 4 right side 2 7 switches 2 2 top 2 1 TouchPad and TouchPad buttons 2 5 computer feet locations 4 6 spare part number 4 6 com...

Page 103: ... J jacks audio in 2 7 audio out 2 7 headphone 2 7 microphone 2 7 K key components 2 3 keyboard product description 1 4 removal 4 10 spare part numbers 3 4 3 9 4 10 keys action 2 3 esc 2 3 fn 2 3 Windows applications 2 3 Windows logo 2 3 L left side components 2 6 light components 2 4 lights battery 2 6 caps lock 2 4 drive 2 7 mute 2 4 power 2 4 TouchPad 2 4 wireless 2 4 M Main menu 5 3 mass storag...

Page 104: ...pare part number 3 5 3 10 4 6 S SATA cable removal 4 24 spare part number 3 5 3 10 4 24 Screw Kit spare part number 3 7 3 10 screw listing 7 1 security cable slot 2 7 Security menu 5 3 security product description 1 4 serial number 3 2 4 5 service considerations 4 1 service tag 3 1 4 5 serviceability product description 1 4 Setup Utility Diagnostics menu 5 4 Security menu 5 3 System Configuration ...

Page 105: ... on off button 2 5 U Universal Serial Bus USB port connector pinout 9 4 location 2 7 V vent 2 6 2 7 2 8 W warranty period 3 2 4 5 webcam 2 1 webcam light 2 1 Windows applications key 2 3 Windows logo key 2 3 wireless antennas disconnecting 4 17 locations 2 1 wireless light 2 4 wireless product description 1 3 WLAN module removal 4 16 spare part numbers 3 4 3 5 3 8 4 16 workstation guidelines 4 4 ...

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