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English

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2   How to Install Accessories In Your PC

Removing and Replacing the Cover

2   

Removing and Replacing the Cover

Removing the Cover

1

Switch off the display and the PC.

2

Disconnect the power cords from the power outlets, the PC, and the 
display. Disconnect any connection to a telecommunications 
network. Then remove the display.

3

If necessary, unlock the cover using the key provided with the PC.

4

Slide the two tabs on the front of the computer inwards. Firmly slide 
the cover forward 5 cm (2 inches), and lift it up and off the 
computer.

Replacing the Cover after Installing Accessories

1

Check that you have installed all your accessories.

2

Make sure that all internal cables are properly connected and safely 
routed so they will not be entangled when you replace the cover.

3

Ensure the cover lock is unlocked and the tabs are inwards.

4

Lower the cover onto the computer, and firmly slide it into position.

5

Slide the two tabs on the front of the cover outwards.

6

If a keylock is fitted, lock the cover using the key.

7

Place the display on top of the computer. Reconnect all cables and 
power cords.

Summary of Contents for Vectra VE 5/xxx Series

Page 1: ...HP Vectra VE 5 xxx Series 3 User s Guide ...

Page 2: ...s protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Centronics is a registered trademark of Centronics Data Computer Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation Microsoft Windows and Windows 95 are products of Mic...

Page 3: ...User s Guide ...

Page 4: ...ations This PC is disconnected from the power by removing the power cord from the power outlet This means the PC must be located close to a power outlet that is easily accessible For your safety never remove the PC s cover without first removing the power cord from the power outlet and any connection to a telecommunications network Always replace the cover on the PC before switching it on again Im...

Page 5: ...rdware Control Panel 5 Starting and Stopping Your PC 6 Starting Your PC for the First Time 6 Starting Your PC 6 Stopping Your PC and HP Off 6 Asset Tracking 8 PC Identification Tattoo String 8 PC Serial Number 8 Protecting Your PC 9 Setting an Administrator and a User Password 9 Using Power Management 10 Desktop Management Interface DMI 10 HP Dynamic Video 10 Additional Information and Help 11 ...

Page 6: ...d Increase the Number of Displayed Colors 20 Installing Mass Storage Devices 21 Connecting IDE Devices 21 Configuring an IDE Device After Installation 22 Installing a Flexible Disk Drive or a CD ROM Drive in the Middle Shelf 23 Installing an IDE Hard Disk Drive in the Rear Shelf 24 Installing an IDE Hard Disk Drive in the Bottom Shelf 26 Installing a Tape Drive in the Bottom Shelf 28 Installing an...

Page 7: ...up 46 If a POST Error Message is Displayed 46 If Your PC Has a Hardware Problem 48 Display Does Not Work Properly 48 If Your Keyboard Does Not Work 49 If Your Mouse Does Not Work 49 If Your Printer Does Not Work 50 If the Flexible Disk Drive Does Not Work 51 If the Hard Disk Does Not Work 51 If the CD ROM Drive Has a Problem 52 If an Accessory Board Does Not Work 53 If Your PC Has a Software Probl...

Page 8: ...Switch SW1 62 Power on Spacebar Feature Jumper JP4 62 6 Hewlett Packard Support and Information Services Your HP Authorized Reseller 64 HP SupportPack 64 HP Support Assistant CD ROM 64 Hewlett Packard Information Services 65 HP Forum on CompuServe 65 HP Forum on America Online 66 HP BBS Library 66 HP World Wide Web Site 66 HP FAXback on Demand HP FIRST 67 HP Audio Tips USA only HP Automated Suppor...

Page 9: ...glish ix HP Support Services 68 Hewlett Packard Telephone Support 69 Lifeline Telephone Support U S Only 69 HP Network Phone in Support Service NPS 70 Hewlett Packard Marketing Headquarters 70 Glossary 71 ...

Page 10: ...x English ...

Page 11: ...1 1 Setting Up and Using Your PC ...

Page 12: ... easily accessible 4 Place the display on top of the computer If you have a large display place it next to the computer Refer to the display s manual for information about the display Operating System Your PC s operating system is preloaded on your PC s hard disk Installation Tools No tools are required to set up your PC However if you plan to install a disk drive or an accessory board in your PC ...

Page 13: ...aped to go in one way only Tighten the display cable attachment screws If you have a printer connect the printer cable to the back of the computer and tighten the attachment screws Use the connector labeled Parallel 25 pin parallel connector for a parallel device Serial A 9 pin serial connector for a serial device Serial B 9 pin serial connector for a second serial device Mouse Keyboard Display Pa...

Page 14: ... and the computer s power cord to a grounded outlet WARNING For your safety always connect the equipment to a grounded wall outlet Always use a power cord with a properly grounded plug such as the one provided with this equipment or one in compliance with your national regulations This PC is disconnected from the power by removing the power cord from the power outlet This means the PC must be loca...

Page 15: ...ss this button to turn the power on or off to your PC Hard Disk Activity Light This light glows flickers when your hard disk drive is being accessed The hard disk activity light only works if you have an IDE hard disk drive which comes with your Vectra PC If you replace this drive with a SCSI hard disk drive this light will not work Power On Off Power on Status Light Hard Disk Activity Light ...

Page 16: ...anel press the space bar When you switch on the computer the computer carries out the Power On Self Test POST while the Vectra logo is displayed If you wish to view the POST details press to get the HP Summary Screen If there is an error in the POST the error will automatically be displayed 3 If you have set a password in the PC s Setup program the password prompt displays after the POST has compl...

Page 17: ... 3 Set a time for the HP Off time out This is the amount of time you are given in seconds to cancel the shut down sequence Try Out HP Off If you want to try out HP Off do the following 1 Enable HP Off 2 Create a new file and do not save it 3 Press the on off button the PC front panel A dialog box with the message About to shut down Windows appears on the screen You have between 1 and 5 seconds acc...

Page 18: ...ng places The HP Summary Screen HP Summary Screen on page 38 In the PC Identification Control Panel In the DMI Asset information Control Panel To Modify the Tattoo To modify the tattoo string open the General Information control panel or the PC Identification Control Panel PC Serial Number The PC serial number appears in the HP Summary Screen HP Summary Screen on page 38 and in the Asset informati...

Page 19: ... using the User Password you will be restricted in your ability to change setup items If you enter the Setup program with an Administrator Password you will have no restrictions Setting an Administrator and a User Password To set an administrator or a user password 1 Start the Setup Program Refer to Using the Setup Program on page 40 2 Select the Security menu group 3 Select the Administrator Pass...

Page 20: ...ations may also not be compatible with Suspend mode In case of network disconnects in Suspend mode try using Stand By mode If you still get disconnects disable power management Desktop Management Interface DMI Your PC is delivered with DMI software This allows management information systems MIS personnel to manage up to 300 features on the PC remotely Double click on the DMI on line reference docu...

Page 21: ...hat is new and special about your PC Using your PC simple how to use guidelines about using your PC Working in comfort guidance on ergonomic issues Inside your PC describes the basic parts of your PC how to upgrade and how to optimize performance HP support similar to chapter 5 in this User s Guide For Windows for Workgroups users open the Program Manager and then open the HPUtils group Then doubl...

Page 22: ...1 Setting Up and Using Your PC Additional Information and Help 12 English 1 ...

Page 23: ...2 2 How to Install Accessories In Your PC This chapter explains how to install accessories such as extra memory accessory boards and additional disk drives in your PC ...

Page 24: ...itching it on again Bottom Front Access Shelf for accessories such as Tape drive Second hard disk drive Mounting Rails can be ordered for front access devices 5 25 inch disk drive rails 3 5 inch disk drive rails One internal mass storage device Main Memory Modules 32 bit EDO 8 MB kit includes 2 x 4 MB modules 16 MB kit includes 2 x 8 MB modules 32 MB kit includes 2 x 16 MB modules 64 MB kit includ...

Page 25: ...r inwards Firmly slide the cover forward 5 cm 2 inches and lift it up and off the computer Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories 2 Make sure that all internal cables are properly connected and safely routed so they will not be entangled when you replace the cover 3 Ensure the cover lock is unlocked and the tabs are inwards 4 Lower the...

Page 26: ...the computer s cover 2 Lift the front of the power supply to disengage the hinge on the rear Lift the power supply clear and lay it upside down on the frame above the disk drives 3 Before replacing the power supply ensure that you have installed all your accessories in the PC Replace the power supply on the left hand side of the PC and ensure that the cables are neatly routed around any accessory ...

Page 27: ...l up memory banks in the following order Bank A Bank B Bank C If you install memory modules in the last memory bank C1 and C2 you cannot use the lowermost HP option slot Main memory EDO is available in modules of 4 MB 8 MB 16 MB or 32 MB There are three memory banks To install a main memory module 1 Disconnect the computer s power supply cord and any connection to a telecommunications network 2 Re...

Page 28: ...bank A To add memory modules to memory bank C do the same for the memory modules in both memory banks A and B Reinstall the memory modules afterwards 5 If you need to remove a main memory module release the retaining clip and pull the module forward and out of the socket 6 Install any other accessories before replacing the cover and power supply Reconnect all cables and power cords 7 Check the HP ...

Page 29: ...tatic electricity rest the accessory bag on top of the power supply while you are removing the accessory from the bag Handle the accessory as little as possible and with care To install a cache memory module 1 Disconnect the computer s power supply cord and any connection to a telecommunications network 2 Remove the computer s cover and power supply 3 Align the cache memory module directly over th...

Page 30: ...s by using a control panel Windows 95 or the HP Setup Program non Windows 95 If you work mostly with text and basic graphics 1 MB of video memory is sufficient If you need high resolution or more than 256 colors and you have at least 12 MB of main memory installed use the 2 MB video setting Note that when you increase the video memory to 2 MB from 1 MB the main memory used for applications and ope...

Page 31: ... these connectors is empty labelled CD ROM and one has a cable connected marked HDD The hard drive cable has connectors for two HDD IDE devices The master connector of this data cable must be connected to the bootable or master hard disk drive NOTE If you add a CD ROM we recommend that you connect it to the empty CD ROM connector using a separate IDE data cable The IDE cable is available separatel...

Page 32: ...g a second IDE drive or after installing any flexible disk drive you will need to verify that your PC has correctly identified the new configuration by viewing the HP Summary Screen Refer to the The HP Summary Screen on page 38 If the configuration is not correct run the Setup program to configure the device Refer to Using the Setup Program on page 40 for details of how to do this Examples of mult...

Page 33: ...mmunications network 2 Remove the computer s cover Refer to Removing and Replacing the Cover on page 15 3 Remove the bezel from the middle shelf The bezel snaps in and out and can be removed without any tools Put it in a safe place in case you remove the drive at a later time and need to cover this shelf 4 Slide the device into the middle shelf using mounting rails and secure the device in positio...

Page 34: ...iguration by checking the HP Summary Screen Refer to the The HP Summary Screen on page 38 WARNING Do not open the CD ROM drive enclosure as there is a danger of electric shock and the laser beam light could harm your eyes Service should be carried out by qualified personnel This PC is a class 1 laser product Installing an IDE Hard Disk Drive in the Rear Shelf Refer to the drive s manuals to see if...

Page 35: ...th the screws provided with it 5 Connect the power cable and the data cable to the rear of the drive The connectors are shaped to go in one way only 6 Install any other accessories before replacing the cover Reconnect all cables and power cords 7 Verify the new configuration by checking the HP Summary Screen Refer to the The HP Summary Screen on page 38 Step 3 Slide drive into rear shelf Step 4 Al...

Page 36: ... Disconnect the computer s power supply cord from the power outlet and disconnect the PC from any telecommunications network 2 Remove the computer s cover 3 Remove the CD ROM drive if present from the middle shelf or remove the middle bezel 4 Remove the two bezels from the bottom shelf The bezels snap in and out and can be removed without any tools 5 Support the power supply with your hand to prev...

Page 37: ...stalling Mass Storage Devices 2 6 Slide the hard disk into the bottom shelf supporting the disk with your hand 7 Align the drive with the holes in the bottom of the PC Support the drive with your hand while securing the drive with the four screws provided ...

Page 38: ...n the middle shelf 11 Install any other accessories before replacing the cover Replace the side bezel Reconnect all cables and power cords 12 Verify the new configuration by checking the HP Summary Screen Refer to the The HP Summary Screen on page 38 Installing a Tape Drive in the Bottom Shelf A tape drive can be installed in the bottom shelf 1 Disconnect the computer s power supply cord from the ...

Page 39: ... it with the screws provided with the device Replace the side bezel 6 Connect the data and power cables to the rear of the drive and to the PC refer to the instructions that come with the tape drive 7 Replace the CD ROM if present in the middle shelf 8 Install any other accessories before replacing the cover Reconnect all cables and power cords 9 Verify the new configuration by checking the HP Sum...

Page 40: ...of special thermal compound between the processor and the heat sink when replacing the processor Contact your reseller to obtain the thermal compound Failing to add the thermal compound could result in damage to the processor 1 Disconnect the computer power cords from the power outlets and disconnect the PC from any telecommunications network 2 Remove the computer s cover and lift the power supply...

Page 41: ...the processor with the top left corner of the socket see the previous diagram and place the processor into the socket c Close the lever to lock the processor into place d If your processor operates at 120 MHz or greater and has a separate heat sink add a drop of thermal compound to the top of the processor e Replace the heatsink and fasten the clip if the heatsink is not already directly attached ...

Page 42: ...puter s power supply and cover Reconnect all cables and power cords Processor Speed Bus Speed Bus Speed Processor Speed Ratio Switch SW2 Settings J 7 Jumper Settings SW 2 1 SW 2 2 75 MHz 50 MHz 2 3 OFF OFF 2 4 90 MHz 60 MHz 2 3 OFF OFF 1 3 100 MHz 66 MHz 2 3 OFF OFF 3 4 120 MHz 60 MHz 1 2 ON OFF 1 3 133 MHz 66 MHz 1 2 ON OFF 3 4 150 MHz 60 MHz 2 5 ON ON 1 3 166 MHz 66 MHz 2 5 ON ON 3 4 4 3 1 4 3 1...

Page 43: ...automatically configuring your PC s hardware resources and the accessory boards installed in it If your operating system supports Plug and Play your PC has configurable support for Plug and Play in the BIOS NOTE All PCI accessory boards are Plug and Play although not all ISA boards are Check the accessory board s documentation if you are unsure When you start your PC after installing an accessory ...

Page 44: ... remove the slot cover Store it in a safe place If the slot cover is tight loosen the screws on the adjacent slots See diagram 5 Hold the board horizontally by its top edge Slide it into the board guide of the chosen slot Do not bend the board See diagram on facing page 6 Align the board s connector with the slot s socket and firmly press into the socket Ensure the board s connector engages comple...

Page 45: ...cessories In Your PC Installing Accessory Boards 2 Installing an Accessory Board refer to previous page Step 4 Unscrew and remove the slot cover Step 5 Slide board into the slot Step 7 Secure the board Step 8 VESA feature connector ...

Page 46: ... Remove the computer s cover refer to Removing and Replacing the Cover on page 15 2 Remove the security bracket from the storage position 3 Insert the security bracket from inside the computer into the slot shown in the diagram above 4 Press it firmly until it snaps into place 5 Install any other accessories before replacing the cover Remove the bracket from the storage position Insert the bracket...

Page 47: ...3 3 The HP Setup Program This chapter describes how to use the HP Setup program ...

Page 48: ...dy turned on save your data and exit all programs then restart the PC Consult your operating system documentation for any special instructions concerning turning off and then restarting your PC 2 While the Vectra logo appears on your display press This will take you to the HP Summary Screen To go immediately into the Setup program and bypass the Summary Screen press instead of The Summary Screen w...

Page 49: ...de N A System RAM 15MB COM1 2F8H Serial B Bank A 16MB EDO COM2 3E8H Serial A Bank B None COM3 None Bank C None COM4 None Video RAM 1 MB LPT1 378H System Cache None LPT2 None Video Device SiS 6205 LPT3 None 1st IDE Device HDD 848 MB Flexible Disk A 1 44 MB 2nd IDE Device None Flexible Disk B None 3rd IDE Device None Display type Not Available 4th IDE Device None ISA PnP Not Installed PCI Slot Not I...

Page 50: ...r similar to the one below Note that Main is initially highlighted NOTE In addition to the Exit menu you can also use the key to save your settings and exit the Setup program P h o e n i x B I O S S e t u p C o p y r i g h t 1 9 8 5 9 5 P h o e n i x T e c h n o l o g i e s L t d C o p y r i g h t 1 9 9 5 H e w l e t t P a c k a r d R e v G X 0 7 x x Main Configuration Security Power Exit Item Spe...

Page 51: ...u items marked with a solid right arrow or allows you to exit from a sub menu The and arrows select menus from the menu bar loads factory installed default values restores previous values from CMOS or displays the general help screen exits from the general help screen Use the key to save your settings and exit Setup Pressing the or arrow keys while you are on a main menu screen will take you to th...

Page 52: ...3 The HP Setup Program Using the Setup Program 42 English 3 ...

Page 53: ...is chapter can help you solve problems that you may encounter when using your PC If you are unable to solve your problem after following the advice in this chapter refer to Hewlett Packard Support and Information Services on page 63 ...

Page 54: ...on mode To reset the power supply remove the power cord from the PC for at least 60 seconds then plug it in again and switch on the PC If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on and you experience one of the following symptoms Your PC s display is blank and there are no error messages You cannot change any values in the Setup program ...

Page 55: ...k 3 Remove the cover 4 Check the following items 5 Replace the cover 6 Reconnect all cables and power cords 7 Turn on the display and computer Action Reference Check all internal cables Ensure they are correctly attached and firmly in place Check that the processor is correctly installed Refer to Installing an Upgrade Overdrive Processor on page 30 Check that the processor speed switches have been...

Page 56: ...r you will have one or more of these choices available on screen Press to ignore the message and continue Press to run Setup and correct a system configuration error HP recommends that you correct the error before proceeding even if the PC appears to start successfully Press to accept validate the change and update Setup s configuration information Press to see more details about the message After...

Page 57: ...y c Turn on the PC This will erase the CMOS memory d Wait until the PC has started A message will be displayed similar to this Configuration has been cleared set switch SW1 2 to the open position before rebooting Turn off the PC disconnect the power cable and remove the cover e Set the system board switch SW 1 2 CMOS on the switch block to OFF to re enable the configuration 2 Replace the cover and...

Page 58: ...sing the procedures in the operating system on your PC Refer to your PC s operating system documentation for details In the HP Setup Program disable Display Plug and Play and set the refresh rate of video modes to values supported by the display connected to your PC If Nothing is Displayed on the Screen If nothing is displayed on the screen but the PC starts and the keyboard disk drives and other ...

Page 59: ...o not appear to be correct check the application s manual to find out which video standard is required Also check your display manual to find out which refresh rate is required Use Setup or your operating system s procedures to select the correct refresh rate If Your Keyboard Does Not Work Ensure that the keyboard is correctly connected If you turn on your PC the operating system boots the keyboar...

Page 60: ...er feed mechanism for a paper jam Make sure that the printer is configured correctly for the PC and for the application a Ensure the PC s port has been correctly configured using Setup b Make sure the printer is correctly set up in your operating system s configuration c Ensure the application program s print menu has been correctly set up Refer to the manual supplied with the application software...

Page 61: ...k drive using a diskette cleaning kit Check that the flexible disk drive has been enabled in Setup Flexible disk drive Boot on flexible disk drive Write on flexible disk drives Check that the disk power and data cables are correctly connected If the Hard Disk Does Not Work Check that the disk power and data cables are correctly connected refer to Connecting IDE Devices on page 21 Check that the ha...

Page 62: ...ion cables from your computer before you remove the cover to check the cable connections or jumper settings To avoid electric shock and harm to your eyes by laser light do not open the CD ROM drive enclosure The CD ROM drive should be serviced by qualified service personnel only Do not attempt to make any adjustment of the unit This PC is a class 1 laser product No Sound from the CD ROM Drive If y...

Page 63: ... intend to boot on CD ROM make sure that this option is enabled in Setup For further information refer to the CD ROM documentation If an Accessory Board Does Not Work Carry out the following checks Ensure the board has been firmly installed in the accessory board slot Check that the accessory board has been correctly configured with the Intel ISA Configuration Utility available on PCs preloaded wi...

Page 64: ...Password and exit Setup If you forget both the User Password and the Administrator Password 1 Switch off the PC 2 Remove the computer s cover 3 Set switch SW1 3 passwords on the system board switch block to ON refer to System Board Switches on page 61 4 Replace the PC cover 5 Switch on the PC and allow it to complete its startup routine The message The passwords have been cleared Power off your PC...

Page 65: ...program If You Need to Change the Battery WARNING There is a danger of explosion if the battery is incorrectly installed For your safety never attempt to recharge disassemble or burn the old battery Replace the battery only with the same or equivalent type recommended by the manufacturer The battery in this PC is a lithium battery which does not contain heavy metals nevertheless in order to protec...

Page 66: ...holds the battery firmly You can also install an external battery HP part number 1420 0513 which you can order from your authorized reseller Install the external battery as follows 1 After removing the computer s cover connect the external battery cable to the battery connector on the system board 2 Mount the external battery on the backplane using the self adhesive strip supplied After installing...

Page 67: ...5 5 Features and Specifications ...

Page 68: ...60 ns IDE Enhanced IDE dual channel up to 3 IDE devices 2 HDD 1 CD ROM up to DMA mode 2 or PIO mode 4 Video resolutions Windows Windows NT and OS 2 640 480 800 600 1024 768 1280 1023 1023 instead of 1024 because the 1024th line is used as off screen memory for hardware acceleration 16 256 32K 64K and 16M colors available depending on video memory allocation operating system and video resolution De...

Page 69: ...with a switch Characteristic Description Weight excluding display and keyboard 9 kg 20 pounds Dimensions Width 42 cm 16 5 Height 12 5 cm 4 9 Depth 39 cm 15 3 Footprint 0 17 m2 1 8 ft2 Storage temperature 40 ºC to 70º 40 ºF to 158 ºF Storage humidity 8 to 80 relative non condensing at 40ºC 104 ºF Operating temperature 5 ºC to 40ºC 40 ºF to 104 ºF Operating humidity 15 to 80 relative Power supply In...

Page 70: ...I devices if not used by ISA board IRQ12 mouse IRQ13 co processor IRQ14 integrated IDE hard disk drive controller IRQ15 free if not used by second IDE controller DMAs used by PC DMA 0 free DMA 1 free if not used for parallel port in Setup DMA 2 flexible disk drive controller DMA 3 free if not used for parallel port in Setup DMA 4 used to cascade DMA channels 0 3 DMA 5 6 7 free I O Addresses used b...

Page 71: ...urity and other features This section shows you where the switches and jumpers are located on the system board and what they are for Processor Speed Switch SW2 and Bus Speed Jumper J 7 Refer to Installing an Upgrade Overdrive Processor on page 30 Cache Jumper J6 Refer to Installing an Optional Cache Memory Module on page 19 Processor Speed Bus Speed Cache Jumper Power on Spacebar Multipurpose Swit...

Page 72: ...re you must have a HP Vectra Keyboard displaying a Power On icon on the spacebar and the above jumper installed Switch Purpose Settings COMMENTS SW1 1 BIOS flash ON Disabled OFF Enabled default Before updating the BIOS ensure this switch is set to OFF SW1 2 Clear CMOS ON Clear OFF Normal default To clear the setup program settings and use the default settings set this switch to ON and restart the ...

Page 73: ...6 6 Hewlett Packard Support and Information Services ...

Page 74: ... three year on site hardware warranty offering next day on site response HP Support Assistant CD ROM HP Support Assistant is a yearly subscription service on CD ROM Each CD ROM contains information about Vectra PCs as well as other HP computing products The types of information you can find include Product manuals service and technical reference manuals Troubleshooting installation and configurati...

Page 75: ...mer you are invited to join CompuServe at no initial charge For the United States and the United Kingdom call the number shown below and ask for representative 51 For all other locations first call the worldwide number to obtain the number of your local sales office then call your local sales office and ask for representative 51 CompuServe will send you a free introductory membership immediately i...

Page 76: ...d customer number 1118 HP BBS Library The HP electronic bulletin board library service contains the latest versions of drivers BIOS and utilities which you can download to your PC using a modem Support documentation is also available Set your modem for no parity 8 data bits and 1 stop bit N 8 1 HP World Wide Web Site HP s World Wide Web site gives you access to information about HP its products in...

Page 77: ...lete description of Hewlett Packard electronic services is provided in document 9020 HP Audio Tips USA only HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard support services Live support is not available through this service Dial 1 800 333 1917 and press 3 to access HP Audio Tips Country Region Number Access Method Un...

Page 78: ...ice does NOT provide free telephone support for PCs configured as network servers If you do configure your PC as a network server you are advised to contact your HP reseller to purchase a network phone in support contract which will provide you with a fee based telephone support service North and Latin America Europe Australia Asia Pacific Phone 1 970 339 7009 Monday Saturday 24 hours per day Phon...

Page 79: ... available in English Monday to Friday during business hours The number is 31 20 581 3330 Other Regions Contact your reseller who will be able to help you or direct you to the appropriate HP telephone support service Lifeline Telephone Support U S Only Lifeline is a fee based telephone support program for Vectra PCs available after the one year telephone support provided as part of the hardware wa...

Page 80: ...ry for the HP Sales and Service Office near you If you cannot find a convenient HP office you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here ASIA Far East Sales Region Hdqtrs Hewlett Packard Asia Ltd 22 F Peregrine Tower Lipp Centre 89 Queensway Central Hong Kong LATIN AMERICA Hewlett Packard Latin Am Hdqtrs Monte Pelvoux 111 L...

Page 81: ...ur computer s configuration controller A device that enables another device such as a hard disk to communicate with the computer device driver Software that enables the computer to interface with a specific peripheral such as a printer or display EPA energy star program A standard for power management which requires automatic power down to less than 30 W expansion slot A slot inside the computer c...

Page 82: ... by number of colors Printer resolution is measured in dpi dots per inch ROM Read Only Memory Computer memory used to store parts of the computer s operating system permanently ROM chips can contain instructions and data SCSI Small Computer System Interface A high speed data bus used for connecting hard disks tape drives and other accessories to your computer SCSI chain Devices connected on a sing...

Page 83: ...by mail 68 E error message 46 F Features 57 flexible disk drive installing 23 problems 51 G glossary 71 H hard disk problems 51 Hewlett Packard BBS library 66 information services 65 marketing headquarters 70 support and information services 63 World Wide Web access 66 HP Forum on America Online 66 on CompuServe 65 HP Off 6 HP SETUP program starting 40 I I O addresses used by the PC 60 IDE drives ...

Page 84: ...m 40 PC 6 Starting and Stopping Your PC 6 stopping PC 6 support by telephone 69 information services 63 Network Phone in Support 70 Support Assistant ordering information 64 switch location 61 System board 61 system board 61 cache jumper 61 jumper location 61 power on spacebar jumper 62 switch location 61 system board SW1switch CMOS 62 Flash 62 password 62 system board switches cache jumper j6 61 ...

Page 85: ...Regulatory Information and Warranty ...

Page 86: ...pe EN 60950 1992 A1 A2 EMC CISPR 22 1993 EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1992 prEN 55024 2 1992 4kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 kV Power Lines IEC 555 2 1982 A1 1985 EN 60555 2 1987 IEC 1000 3 3 1994 EN 61000 3 3 1995 Supplementary information The product herewith complies with the requirements of the EMC ...

Page 87: ...er remove the PC s cover without first removing the power cord and any connection to a telecommunication network Always replace the cover before switching on again Si le cordon secteur n est pas livré avec votre ordinateur utiliser un cordon secteur en accord avec votre code electrique national USA utiliser un cordon secteur UL listed de type SVT ou SJT Canada utiliser un cordon secteur certifié C...

Page 88: ... Lithium Batterie die keine Schwermetalle enthält Batterien und Akkumulatoren gehören nicht in den Hausmüll Sie verden vom Hersteller Händler oder deren Beauftragten kostenlos zurückgenommen um sie einer Verwertung bzw Entsorgung zuzuführen Notice for the United Kingdom The HP Vectra PC is approved under approval number NS G 1234 J 100003 for indirect connection to Public Telecommunication Systems...

Page 89: ... which vary from state to state or province to province Limitation of Liability and Remedies The remedies provided above are the customer s sole and exclusive remedies In no event shall HP be liable for any direct indirect special incidental or consequential damages whether based on warranty contract tort or any other legal theory The foregoing limitation of liability shall not apply in the event ...

Page 90: ...ide after hour or weekend coverage faster response time or service in an Excluded Travel Area are often available from HP an authorized dealer or authorized distributor at additional charge Customer Responsibilities The customer may be required to run HP supplied diagnostic programs before an on site visit or replacement part will be dispatched The customer is responsible for the security of its p...

Page 91: ... is copyrighted and protected under the copyright laws Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement 4 TRANSFER OF RIGHTS IN SOFTWARE Customer may transfer rig...

Page 92: ...ia copies of the software product Notice of Warranty Claims Customer must notify HP in writing of any warranty claim not later than thirty 30 days after the expiration of the warranty period Limitation of Warranty HP makes no other express warranty whether written or oral with respect to this product Any implied warranty of merchantability or fitness for a particular purpose is limited to the 90 d...

Page 93: ...Part Number Printed in 50 D4050 90001 France 08 96 ...

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