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2 How to Install Accessories In Your PC

Installing an OverDrive Processor

32

English

Installing an OverDrive

Processor

You can install an Intel OverDrive

TM

processor in your PC. Contact

your authorized reseller for more details about the availability of the
Intel OverDrive processor for your PC.

1

Disconnect the computer power cords from the power outlets, and
disconnect the PC from any telecommunications network.

2

Remove the computer’s cover and lift the power supply from it’s
seating as described in “Moving and Replacing the Power Supply” on
page 16.

3

If the heatsink is not directly attached to the processor, unclip and
remove the heatsink.

4

Raise the lever on the socket to unlock the processor and lift out the
processor.

Heat Sink

Processor

naja-2.fb4 Page 32 Wednesday, May 15, 1996 1:56 PM

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Summary of Contents for VECTRA VA 6/XXX

Page 1: ...HP Vectra XA 6 xxx User s Guide naja fcc fb4 Page 1 Wednesday May 15 1996 1 47 PM ...

Page 2: ... All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Centronics is a registered trademark of Centronics Data Computer Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation Microsoft Windows and Windows 95 are products of Microsoft Corporation OS 2 ...

Page 3: ...User s Guide title fb4 Page iii Wednesday May 15 1996 1 52 PM ...

Page 4: ...e power by removing the power cord from the power outlet This means the PC must be located close to a power outlet that is easily accessible For your safety never remove the PC s cover without first removing the power cord from the power outlet and any connection to a telecommunications network Always replace the cover on the PC before switching it on again Important Ergonomic Information It is st...

Page 5: ...s Hardware Control Panel 7 Starting and Stopping Your PC 8 Starting Your PC 8 Stopping Your PC 8 Setting Passwords 9 Setting an Administrator Password 9 Setting a User Password 10 Using Power Management 11 Additional Information and Help 11 2 How to Install Accessories In Your PC Accessories You Can Install 14 Removing and Replacing the Cover 15 Removing the Cover 15 najaus toc Page v Wednesday Ma...

Page 6: ... an IDE Hard Disk Drive in the Rear Shelf 22 Installing an IDE Hard Disk Drive in the Bottom Shelf 23 Installing a Tape Drive in the Bottom Shelf 25 Installing Accessory Boards 27 Configuring Accessory Boards with Plug and Play 27 Installing the Board 28 Installing a BNC Coax Adapter 30 Installing an OverDrive Processor 32 Installing the Security Bracket 34 3 Troubleshooting Your PC Solving Proble...

Page 7: ...Work 44 If the Hard Disk Does Not Work 44 If the CD ROM Drive Has a Problem 45 If an Accessory Board Does Not Work 46 If Your PC Has a Software Problem 47 If You Have Forgotten Your Password 47 If Your Application Software Does Not Work 48 If the Date and Time are Incorrect 48 If Your PC Has an Audio Problem 49 Changing the Battery 50 Technical Information Needed for Troubleshooting 52 System Boar...

Page 8: ...ne 62 HP BBS Library 63 Internet FTP Library Service 63 Access HP World Wide Web Site 63 HP FAXback on Demand HP FIRST 64 HP Audio Tips USA only HP Automated Support Directory 64 Ordering Drivers and BIOS on Diskette 65 HP Support Services 66 Hewlett Packard Telephone Support 67 Lifeline Telephone Support U S Only 67 HP Network Phone in Support Service NPS 68 Hewlett Packard Marketing Headquarters...

Page 9: ...English ix Index 71 najaus toc Page ix Wednesday May 15 1996 1 53 PM ...

Page 10: ...x English najaus toc Page x Wednesday May 15 1996 1 53 PM ...

Page 11: ...1 Setting Up and Using Your PC naja 1 fb4 Page 1 Wednesday May 15 1996 1 54 PM ...

Page 12: ...computer If you have a large display place it next to the computer Refer to the display s manual for information about the display Operating System Your PC s operating system is packed separately inside the box that contains your PC Installation Tools No tools are required to set up your PC However if you plan to install a disk drive or an accessory board in your PC you will need a flat blade scre...

Page 13: ...hten the display cable attachment screws Connect the printer cable to the back of the computer and tighten the attachment screws Use the connector labeled Parallel 25 pin parallel connector for a parallel device Serial A 9 pin serial connector for a serial device Serial B 9 pin serial connector for a second serial device Mouse Keyboard MGA Millennium video display connector Parallel Connector Seri...

Page 14: ...J 45 UTP Unshielded Twisted Pair LAN connector To enable your network connection refer to the Integrated Network Interface Submenu in the Configuration Menu of the HP Setup program NOTE If you need a BNC Coax connector to connect to the network you can install an optional BNC coax adapter order HP D3979A Refer to Installing a BNC Coax Adapter on page 30 naja 1 fb4 Page 4 Wednesday May 15 1996 1 54...

Page 15: ...stening to loud sounds for prolonged periods may permanently damage your hearing Before putting on headphones place them around your neck and turn the volume down When you put on the headphones slowly increase the volume until you find a comfortable listening level and leave the volume control in that position NOTE The internal speaker and the Stereo Out jack on the rear of your PC are deactivated...

Page 16: ... cord to a grounded outlet WARNING For your safety always connect the equipment to a grounded wall outlet Always use a power cord with a properly grounded plug such as the one provided with this equipment or one in compliance with your national regulations This PC is disconnected from the power by removing the power cord from the power outlet This means the PC must be located close to a power outl...

Page 17: ... entering a password see Setting a User Password on page 10 Network Activity Light This light glows flickers when your PC is accessing the network Hard Disk Activity Light This light glows flickers when your hard disk drive is being accessed The hard disk activity light only works if you have an IDE hard disk drive which comes with your Vectra PC If you replace this drive with a SCSI hard disk dri...

Page 18: ...POST details press to get the HP Summary Screen If there is an error in the POST the error will automatically be displayed 3 If you have set a password in the PC s Setup program the password prompt displays after the POST has completed If the Password prompt is displayed type your password and press to be able to use the PC Stopping Your PC To stop the PC make sure that you have exited all program...

Page 19: ...gram If you have set both an Administrator Password and a User Password and you enter the Setup program by using the User Password you will be restricted in your ability to change setup items If you enter the Setup program with an Administrator Password you will have no restrictions To set an Administrator Password 1 Start the Setup Program Refer to Using the HP Setup Program on page 56 2 Select t...

Page 20: ...g the User Password you will be restricted in your ability to change setup items If you enter the Setup program with an Administrator Password you will have no restrictions To set a User Password 1 Start the Setup Program Refer to Using the HP Setup Program on page 56 2 Select the Security menu group 3 Select the User Password submenu 4 Choose the Set User Password setup item You will be asked to ...

Page 21: ... your operating system to implement power management Additional Information and Help Additional information about your PC is supplied on a documentation CD ROM that comes with your PC It includes New features what is new and special about your PC Using your PC simple how to use guidelines about using your PC Working in comfort guidance on ergonomic issues Inside your PC describes the basic parts o...

Page 22: ...1 Setting Up and Using Your PC Additional Information and Help 12 English naja 1 fb4 Page 12 Wednesday May 15 1996 1 54 PM ...

Page 23: ...to Install Accessories In Your PC This chapter explains how to install accessories such as extra memory accessory boards and additional disk drives in your PC naja 2 fb4 Page 13 Wednesday May 15 1996 1 56 PM ...

Page 24: ...he PC before switching it on again Bottom Front Access Shelf for accessories such as Tape drive Second hard disk drive Mounting Rails can be ordered for front access devices 5 25 inch disk drive rails 3 5 inch disk drive rails One internal mass storage device Network LAN Board UTP Main Memory Modules 32 bit EDO 8 MB kit includes 2 x 4 MB modules 16 MB kit includes 2 x 8MB modules 32 MB kit include...

Page 25: ... cover forward 5 cm 2 inches and lift it up and off the computer Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories 2 Make sure that all internal cables are properly connected and safely routed so they will not be entangled when you replace the cover 3 Ensure the cover lock is unlocked and the tabs are inwards 4 Lower the cover onto the computer a...

Page 26: ...ft the front of the power supply to disengage the hinge on the rear Lift the power supply clear and lay it upside down on the frame above the disk drives 3 Before replacing the power supply ensure that you have installed all your accessories in the PC Replace the power supply on the left hand side of the PC and ensure that the cables are neatly routed around any accessory boards 4 Raise the front ...

Page 27: ...y to run your application software you can install up to a total of 192 MB 6 x 32 MB Main memory is available in modules of 4 MB 8 MB 16 MB or 32 MB There are three memory banks with each bank requiring two memory modules You must install identical modules as pairs in each bank To install a main memory module 1 Disconnect the computer s power supply cord and any connection to a telecommunications ...

Page 28: ...ion Refer to HP Summary Screen on page 55 Upgrading the MGA Millennium Board Memory 1 Switch off the display and computer and disconnect the power supply cables and any telecommunications cables Remove the PC s cover and power supply 2 Unscrew and remove the screw securing the MGA Millennium board Put the screw to one side Note which slot the board is in 3 Carefully remove the board from its slot ...

Page 29: ...displayed Alternatively use utilities supplied with the operating system See your operating system documentation and online help for more information Two configuration switches are on the Matrox video adapter board Switch Use Switch Block to 1 Flash EEPROM Switch for VGA BIOS OFF to prevent Video BIOS upgrades DEFAULT ON to allow Video BIOS upgrades 2 Enable or disable VGA for single screen or dua...

Page 30: ... for further information Connecting IDE Devices There are three data cables inside your PC Two of these are for IDE devices The first is marked Primary IDE next to the system board attachment It has two drive connectors The master connector of this data cable must be connected to the bootable or master hard disk drive The second data cable has only one drive connector It is marked Secondary IDE ne...

Page 31: ...age 63 Examples of multiple IDE drive combinations Configuration Connections to data cables 1 Hard disk drive 1 Bootable hard disk drive First connector Primary IDE Cable 2 Hard disk drives 1 Bootable hard disk drive 2 Second hard disk drive First connector Primary IDE Cable Second connector Primary IDE Cable 3 Hard disk drives 1 Bootable hard disk drive 2 Second hard disk drive 3 Third hard disk ...

Page 32: ... of how to do this Installing an IDE Hard Disk Drive in the Rear Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives Refer to the drive s manuals to see if you must set jumpers or if there is a special installation procedure to follow 1 Disconnect the computer s power supply cord and any connection to a telecommunications network 2 Remove the compute...

Page 33: ...to the HP Summary Screen on page 55 Installing an IDE Hard Disk Drive in the Bottom Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives Refer to the drive s manual to see if you must set jumpers or if there is a special installation procedure to follow 1 Disconnect the computer s power supply cord from the power outlet and disconnect the PC from any ...

Page 34: ... tools 5 Support the power supply with your hand to prevent it falling out and carefully turn the PC onto its side 6 Slide the hard disk into the bottom shelf supporting the disk with your hand 7 Align the drive with the holes in the bottom of the PC Support the drive with your hand while securing the drive with the four screws provided naja 2 fb4 Page 24 Wednesday May 15 1996 1 56 PM ...

Page 35: ... middle shelf 11 Install any other accessories before replacing the cover Replace the side bezel Reconnect all cables and power cords 12 Verify the new configuration by checking the HP Summary Screen Refer to the HP Summary Screen on page 55 Installing a Tape Drive in the Bottom Shelf A tape drive can be installed in the bottom shelf 1 Disconnect the computer s power supply cord from the power out...

Page 36: ...vided with the device Replace the side bezel 6 Connect the data and power cables to the rear of the drive and to the PC refer to the cables and instructions that come with the tape drive 7 Replace the CD ROM in the middle shelf 8 Install any other accessories before replacing the cover Reconnect all cables and power cords 9 Verify the new configuration by checking the HP Summary Screen Refer to th...

Page 37: ...upports Plug and Play your PC has configurable support for Plug and Play in the BIOS NOTE All PCI accessory boards are Plug and Play although not all ISA boards are Check the accessory board s documentation if you are unsure When you start your PC after installing an accessory board the Plug and Play BIOS automatically detects which hardware resources IRQs DMAs memory ranges and I O addresses are ...

Page 38: ...dge Slide it into the board guide of the chosen slot Do not bend the board See diagram on facing page 6 Align the board s connector with the slot s socket and firmly press into the socket Ensure the board s connector engages completely with the socket and does not touch components on other boards 7 Secure the board by replacing the slot cover screw If you loosened the screws on adjacent slots tigh...

Page 39: ...es In Your PC Installing Accessory Boards Installing an Accessory Board refer to facing page Step 4 Unscrew and remove the slot cover Step 5 Slide board into the slot Step 7 Secure the board naja 2 fb4 Page 29 Wednesday May 15 1996 1 56 PM ...

Page 40: ...etwork 2 Remove the PC s cover 3 From inside the PC push out and remove the metal plug on the network board to expose the hole for the coax connector 4 Remove the nut from the coax connector 5 Attach the coax adapter board to the network board and at the same time insert the coax connector through the hole in the network board s back metal plate 6 From outside the PC screw the nut back onto the co...

Page 41: ...ing a BNC Coax Adapter To Install a BNC Coax Adapter Step 3 Remove the metal plug Step 4 Remove the nut Step 5 Attach the coax adapter board to the network board Step 6 Screw the nut back onto the coax connector naja 2 fb4 Page 31 Wednesday May 15 1996 1 56 PM ...

Page 42: ...Disconnect the computer power cords from the power outlets and disconnect the PC from any telecommunications network 2 Remove the computer s cover and lift the power supply from it s seating as described in Moving and Replacing the Power Supply on page 16 3 If the heatsink is not directly attached to the processor unclip and remove the heatsink 4 Raise the lever on the socket to unlock the process...

Page 43: ...h it s corner marker facing the corner marker on the socket c Place the processor into the socket d Lower the lever to lock the processor into place e Replace the heatsink and fasten the clip if the heatsink is not directly attached to the processor CAUTION Do not change the system board switches after you install a new processor 6 Replace the computer s power supply and cover Reconnect all cables...

Page 44: ...er refer to Removing and Replacing the Cover on page 15 2 Remove the security bracket from the storage position 3 Insert the security bracket from inside the computer into the slot shown in the diagram above 4 Press it firmly until it snaps into place 5 Install any other accessories before replacing the cover Remove the bracket from the storage position Insert the bracket in the computer naja 2 fb...

Page 45: ...ooting Your PC This chapter can help you solve problems that you may encounter when using your PC It also introduces the HP Summary Screen and the HP Setup Program naja 3 fb4 Page 35 Wednesday May 15 1996 1 59 PM ...

Page 46: ... in this chapter refer to Hewlett Packard Support and Information Services on page 59 HP Summary Screen The HP Summary Screen provides information about your PC s current configuration To view the Summary Screen press just after your PC is switched on and while the Vectra Logo appears during the Power on Self Test POST Refer also to HP Summary Screen on page 55 naja 3 fb4 Page 36 Wednesday May 15 ...

Page 47: ... and There Are No Error Messages If your display is blank and there are no error messages when you turn on your PC follow this procedure 1 Check external items 2 Check internal items 3 Rebuild your PC s components Check External Items Be sure the following external items are functioning properly Check that the computer and display are turned on The power light should be illuminated Check the displ...

Page 48: ...e problem If you are Unable to Change any Values in Setup If the Secure Switch on the system board is set to closed you cannot change any of the values in Setup Action Reference Check all internal cables Ensure they are correctly attached and firmly in place Check that the processor is correctly installed Refer to Installing an OverDrive Processor on page 32 Check that the processor speed switches...

Page 49: ...e one or more of these choices available on screen Press to ignore the message and continue Press to run Setup and correct a system configuration error HP recommends that you correct the error before proceeding even if the PC appears to start successfully Press to accept validate the change and update Setup s configuration information Press to see more details about the message After viewing these...

Page 50: ... be displayed similar to this Configuration has been cleared set switch 6 to the OPEN position before rebooting Turn off the PC disconnect the power cable and remove the cover e Set the system board switch 6 CMOS STATUS on the switch block to OPEN to re enable the configuration 2 Replace the cover and reconnect the power and cables 3 Switch on the PC An error message will be displayed similar to t...

Page 51: ...ram If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display disk drives printer accessory board keyboard or mouse Display Does Not Work Properly If Your Display is Blurred or Unreadable If you have selected the wrong display the display screen may become blurred or unreadable To correct this problem Select the correct display by refering to the di...

Page 52: ...starts check that you have enough memory for the video mode you have selected If your screen s refresh rate is set too high the screen might be blank Check the refresh settings to ensure they are not too high Other Display Problems If the display image is not aligned with the screen use the display s controls to center the image refer to the display manual for instructions If the screens generated...

Page 53: ...securely connected to the correct connector port on the PC and printer Check that the printer is online Examine the paper feed mechanism for a paper jam Make sure that the printer is configured correctly for the PC and for the application a Ensure the PC s port has been correctly configured using Setup b Make sure the printer is correctly set up in your operating system s configuration c Ensure th...

Page 54: ...m Write on flexible disk drives refer to the Start up Center Submenu of the Security Menu in the Setup Program Check that the disk power and data cables are correctly connected If the Hard Disk Does Not Work Check that the disk power and data cables are correctly connected refer to Connecting IDE Devices on page 20 Check that the hard disk drive has been enabled refer to the Hardware Protection Su...

Page 55: ...oid electric shock and harm to your eyes by laser light do not open the CD ROM drive enclosure The CD ROM drive should be serviced by qualified service personnel only Do not attempt to make any adjustment of the unit This PC is a class 1 laser product No Sound from the CD ROM Drive If you are having problems with sound when playing a CD Check that the volume control if present on the CD ROM drive ...

Page 56: ...ed in Setup refer to the Start up Center Submenu of the Security Menu in the Setup Program For further information refer to the CD ROM documentation If an Accessory Board Does Not Work Carry out the following checks Ensure the board has been firmly installed in the accessory board slot Check that the accessory board has been correctly configured with the ISA Configuration Utility if necessary Ensu...

Page 57: ...ten 7 Press to save the new Password and exit Setup If you forget both the User Password and the Administrator Password 1 Switch off the PC 2 Remove the computer s cover 3 Set switch 7 on the system board switch block to CLOSED 4 Switch on the PC and allow it to complete its startup routine The message Passwords have been cleared power off your PC and set switch 7 to open position before restartin...

Page 58: ... system and application software manuals If Windows does not run properly refer to the Windows manual for guidance If the Date and Time are Incorrect The date and time can be incorrect for the following reasons the time has changed for the seasons the PC has been unplugged from the power too long and the battery is discharged To change the date and time use your operating system utilities or the S...

Page 59: ... the same signal lines or channels Conflicts between your audio interface and another peripheral device might be due to the settings of the I O addresses IRQ channel or DMA channel To resolve the conflict change the settings either of the audio interface or of any other ISA accessory in your system No Output from the 8 bit or 16 bit Digitized Sounds This might be due to the DMA channel selected If...

Page 60: ... PC Hangs While Recording Uncompressed digital audio can eventually fill your hard disk For example one minute of stereo sound recorded at a resolution of 44 kHz will occupy about 10 5 MB Before recording check that there is enough free space on your hard disk Data compression can reduce the space required The A law and µ law hardware compression used by the audio interface enables the sampling of...

Page 61: ...pted free of charge After removing the computer s cover 1 Remove the old battery by sliding it from under the retaining clip note the position of the cross 2 Place the new battery in the battery holder with the cross in the same position as the old battery and ensure that it is properly seated Ensure that the clip is in place and holds the battery firmly You can also install an external battery HP...

Page 62: ... default Closed clear CMOS 7 Password Open enabled default Closed disabled clear User and Administrator passwords 8 Keyboard power on Open disabled default Closed enabled 9 10 Reserved for test Processor Frequency Bus Frequency Switch1 Switch 2 Switch 3 Switch 4 Switch 5 180 MHz 60 MHz Closed Open Open Closed Open 200 MHz 66 MHz Open Open Open Closed Open 233 MHz 66 MHz Open Open Open Closed Close...

Page 63: ...ypical Power Consumption Availability for PCI Accessory Slots There is a maximum per slot limit of 25 W between all supply rails 1 No sleep mode suspend mode or any APM available under Windows NT Consumption at 115V 60Hz Consumption at 230V 50Hz 180 MHz 200 MHz 180 MHz 200 MHz Off 97 96 1 9 1 9 Windows NT1 49 9 52 48 4 50 9 HDD Acc 57 57 1 54 6 60 4 FDD Acc 56 5 58 8 54 60 8 CD ROM 58 58 8 59 5 60...

Page 64: ...sed by ISA board IRQ12 mouse IRQ13 co processor IRQ14 integrated IDE hard disk drive controller IRQ15 free if not used by second IDE controller DMAs used by PC DMA 0 free DMA 1 free if not used for parallel port in Setup DMA 2 flexible disk drive controller DMA 3 free if not used for parallel port in Setup DMA 4 used to cascade DMA channels 0 3 DMA 5 free DMA 6 free DMA 7 free I O Addresses used b...

Page 65: ...ories To check the configuration 1 Turn on the display and then the PC If the PC is already turned on save your data and exit all programs then restart the PC Consult your operating system documentation for any special instructions concerning turning off and then restarting your PC 2 While the Vectra logo appears on your display press This will take you to the HP Summary Screen To go immediately i...

Page 66: ...opyright 1996 Hewlett Packard GZ xx xx BIOS Version GZ xx xx PC Serial Number FR54011111 CPU Date Code N A LAN Mac Address 08 0009 85 03 00 System RAM 16 MB COM1 3F8H Serial A Bank A 8 MB EDO COM2 2F8H Serial B Bank B None COM3 None Bank C None COM4 None Video RAM 1 MB LPT1 378H System Cache None LPT2 None Video Device Matrox LPT3 None 1st IDE Device HDD 848 MB Flexible Disk A 1 44 MB 2nd IDE Devi...

Page 67: ...xit the Setup program P h o e n i x B I O S S e t u p C o p y r i g h t 1 9 8 5 9 5 P h o e n i x T e c h n o l o g i e s L t d C o p y r i g h t 1 9 9 5 H e w l e t t P a c k a r d R e v G Z x x x x Main Configuration Security Power Exit Item Specific Help Running Windows 95 No If you are not running Windows 95 the BIOS setup program will offer you some of the Windows 95 features and optimize the...

Page 68: ...e displays a sub menu for menu items marked with a solid right arrow or allows you to exit from a sub menu The and arrows select menus from the menu bar loads factory installed default values restores previous values from CMOS or displays the general help screen exits from the general help screen Use the key to save your settings and exit Setup Pressing the or arrow keys while you are on a main me...

Page 69: ...4 Hewlett Packard Support and Information Services naja 4 fb4 Page 59 Wednesday May 15 1996 2 01 PM ...

Page 70: ...le from your local reseller It must be purchased within 30 days of purchasing your HP Vectra The concept of SupportPack is simple It allows you to extend your one year on site hardware warranty to a three year on site hardware warranty offering next day on site response HP Support Assistant CD ROM HP Support Assistant is a yearly subscription service on CD ROM Each CD ROM contains information abou...

Page 71: ... CompuServe The HP Systems Forum on CompuServe is an on line service accessible via modem This service provides information about your HP PC and allows you to communicate with other HP users through an on line user forum HP users share their knowledge and experience with you You can also download the latest versions of drivers BIOS and software utilities for HP Vectra PCs As a preferred Hewlett Pa...

Page 72: ...then click on the OK button If you use a command driven interface at the CompuServe prompt type GO HP HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem To access the HP Forum in the keyword search menu type HP This will load the HP Home Page directly onto your screen In the HP Forum you can ask and answe...

Page 73: ...s This library service is available if you have FTP access to the Internet whatever your location Access HP World Wide Web Site Access HP HP s World Wide Web site gives you access to information about HP its products including product data sheets service and support information electronic newsletters and technical tips You can also download the latest versions of drivers BIOS and software utilitie...

Page 74: ...ackard electronic services is provided in document 9020 HP Audio Tips USA only HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard support services Live support is not available through this service Dial 1 800 333 1917 and press 3 to access HP Audio Tips Country Region Number Access Method United States Canada 1 800 333 ...

Page 75: ...8 30 a m 6 00 p m Central European Time Fax 1 970 330 7655 Fax 44 1429 866000 Mail US Driver Fulfillment for Hewlett Packard PO Box 1754 Greeley Colorado 80632 USA Mail European Fulfillment for Hewlett Packard c o StarPak International Ltd Hartlepool Cleveland TS25 2YP United Kingdom Australia Asia Pacific Phone 61 2 565 6099 Monday Friday 8 30 a m 5 30 p m Australian Eastern Time Phone 65 740 447...

Page 76: ... first year of your hardware warranty This service will also provide technical assistance with the basic configuration and setup of your Vectra PC and for the pre loaded operating system WARNING The HP telephone support service does NOT provide free telephone support for PCs configured as network servers If you do configure your PC as a network server you are advised to contact your HP reseller to...

Page 77: ...ropean time except Wednesday when the hours are 8 30 am to 4 00 pm The number is 31 20 581 3330 Other Regions Contact your reseller who will be able to help you or direct you to the appropriate HP telephone support service Lifeline Telephone Support U S Only Lifeline is a fee based telephone support program for Vectra PCs available after the one year telephone support provided as part of the hardw...

Page 78: ...ervice Office near you If you cannot find a convenient HP office you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here ASIA Far East Sales Region Hdqtrs Hewlett Packard Asia Ltd 22 F Peregrine Tower Lipp Centre 89 Queensway Central Hong Kong LATIN AMERICA Hewlett Packard Latin Am Hdqtrs Monte Pelvoux 111 Lomas de Chapultepec 11000...

Page 79: ...on controller A device that enables another device such as a hard disk to communicate with the computer device driver Software that enables the computer to interface with a specific peripheral such as a printer or display EPA energy star program A standard for power management which requires automatic power down to less than 30 W expansion slot A slot inside the computer connected to the system bo...

Page 80: ...r of colors Printer resolution is measured in dpi dots per inch ROM Read Only Memory Computer memory used to store parts of the computer s operating system permanently ROM chips can contain instructions and data SCSI Small Computer System Interface A high speed data bus used for connecting hard disks tape drives and other accessories to your computer SCSI chain Devices connected on a single SCSI b...

Page 81: ... mail 65 E error message 39 F flexible disk drive problems 44 FTP access to HP 63 G glossary 69 H hard disk problems 44 headphones jack location of connector 5 Hewlett Packard BBS library 63 FTP access 63 information services 61 marketing headquarters 68 support and information services 59 World Wide Web access 63 HP Forum on America Online 62 on CompuServe 61 I I O addresses used by the PC 54 IDE...

Page 82: ...button 7 S security bracket installing 34 serial port location 3 setting passwords 9 Setup program 55 SETUP can t change values 38 software problems 47 starting PC 8 Starting and Stopping Your PC 8 stopping PC 8 support by telephone 67 information services 59 Network Phone in Support 68 Support Assistant ordering information 60 switch location 52 System board 52 system board 52 jumper location 52 ...

Page 83: ...Regulatory Information and Warranty bckmttr fb4 Page 73 Wednesday May 15 1996 2 04 PM ...

Page 84: ...ternational CISPR 22 1993 Class B Europe EN 55022 1994 Class B EN 50082 1 1992 IEC 555 2 1982 A1 1985 EN 60555 2 1987 IEC 1000 3 3 1994 EN 61000 3 3 1995 IEC 801 2 1992 prEN 55024 2 1992 4 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 kV Power Lines Supplementary information The product herewith complies with the requirements of the EMC...

Page 85: ...without first removing the power cord and any connection to a telecommunication network Always replace the cover before switching on again Si le cordon secteur n est pas livré avec votre ordinateur utiliser un cordon secteur en accord avec votre code electrique national USA utiliser un cordon secteur UL listed de type SVT ou SJT Canada utiliser un cordon secteur certifié CSA Pour votre sécurité ne...

Page 86: ... for indirect connection to Public Telecommunication Systems within the United Kingdom Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung 3 GSGV Deutschland LpA 70 db am Arbeitsplatz normaler Betrieb nach EN27779 11 92 Notice for Japan Notice for Korea bckmttr fb4 Page 76 Wednesday May 15 1996 2 04 PM ...

Page 87: ... state or province to province Limitation of Liability and Remedies The remedies provided above are the customer s sole and exclusive remedies In no event shall HP be liable for any direct indirect special incidental or consequential damages whether based on warranty contract tort or any other legal theory The foregoing limitation of liability shall not apply in the event that any HP product sold ...

Page 88: ... coverage faster response time or service in an Excluded Travel Area are often available from HP an authorized dealer or authorized distributor at additional charge Customer Responsibilities The customer may be required to run HP supplied diagnostic programs before an on site visit or replacement part will be dispatched The customer is responsible for the security of its proprietary and confidenti...

Page 89: ...cted under the copyright laws Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement 4 TRANSFER OF RIGHTS IN SOFTWARE Customer may transfer rights in the software to a ...

Page 90: ... product Notice of Warranty Claims Customer must notify HP in writing of any warranty claim not later than thirty 30 days after the expiration of the warranty period Limitation of Warranty HP makes no other express warranty whether written or oral with respect to this product Any implied warranty of merchantability or fitness for a particular purpose is limited to the 90 day duration of this writt...

Page 91: ...Part Number Printed in 50 D4544 90001 EU naja bc fb4 Page 82 Wednesday May 15 1996 2 06 PM ...

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