93
11
10B
Getting Help
Should you have a technical support question or your HP Digital
Camcorder requires service within the warranty period, please
contact the original point of purchase or an authorized HP reseller in
your country. If service is not available at those locations, please
contact an HP Branded Product warranty agent from the support
contact list provided below. A service agent will work with you to
troubleshoot your issue and if necessary, issue a Return Material
Authorization (RMA) number in order to replace your HP Branded
Product. For warranty claims, you will be required to provide a copy
of your original dated sales receipt as proof of purchase and the
issued RMA number. You will be responsible for shipping charges
when shipping the product to the service center. The service agent
will provide you with an address and you will also be responsible for
any shipping charges to the warranty service center. Once your
product is received by this service center, a replacement unit will be
shipped back to you, typically within 5 business days.
