HP USB Media Docking Station Maintenance And Service Manual Download Page 9

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Product Description

Maintenance and Service Guide

1–5

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Connectors:

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Monitor stand port

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External monitor port

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Serial port

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Parallel port

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Keyboard connector

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Mouse connector

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Audio-out (headphone) jack

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Audio-in (microphone) jack

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Digital video (DVI) port

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Composite video jack

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RJ-45/Ethernet (network) jack

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RJ-11 (modem) jack

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Universal Serial Bus (USB) 2.0 ports

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Docking station—3 USB 2.0 ports

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Advanced docking station—5 USB 2.0 ports

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Powered USB port

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S-Video-out jack

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Power connector

Summary of Contents for USB Media Docking Station

Page 1: ...ay 2007 This guide is a troubleshooting reference used for maintaining and servicing the HP Docking Station and the HP Advanced Docking Station It provides comprehensive information on identifying docking station features components and spare parts troubleshooting problems and performing disassembly procedures ...

Page 2: ...in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Docking Station HP Advanced Docking Station Third Edition May 2007 First Edition January 2005 Document Part Number 381882 003 ...

Page 3: ...rts Catalog 3 1 Serial Number Location 3 1 3 2 Major Components 3 2 3 3 Miscellaneous Spares Kit 3 4 3 4 Sequential Part Number Listing 3 6 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 1 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Electrostatic Damage 4 2 4 4 Packaging and Transporting Precautions 4 3 4 5 Workstation Precautions 4 4 4 6...

Page 4: ...5 Removal and Replacement Procedures 5 1 Serial Number 5 1 5 2 Preparing the Docking Station for Disassembly 5 2 5 3 Installing the Cable Lock 5 4 6 Specifications A Screw Listing B Connector Pin Assignments C Power Cord Set Requirements Index ...

Page 5: ...Advanced Docking Station provide desktop convenience with full port replication capability in a space saving design The easy docking system provides port replication and cable management in one product The advanced docking station also provides a MultiBay II slot and an ExpressCard slot ...

Page 6: ...1 2 Maintenance and Service Guide Product Description HP Advanced Docking Station and HP Smart Adapter HP Docking Station and HP Smart Adapter ...

Page 7: ... PCs HP Compaq nc nx6115 and nc nx6125 Notebook PCs HP Compaq nc6220 and nc6230 Notebook PCs HP Compaq nx6320 nc6320 and nx6310 Notebook PCs HP Compaq nx6325 and HP Compaq nx6315 Notebook PCs HP Compaq nc6400 Notebook PC HP Compaq 6510b and 6515b Notebook PCs HP Compaq 6710s 6710b 6715s and 6715b Notebook PCs HP Compaq nx7400 Notebook PC HP Compaq nc8200 nw8200 and nx8200 Notebook PCs HP Compaq nw...

Page 8: ...ter external AC adapter charges docked PC Lights power docking Integrated MultiBay II advanced docking station only MultiBay II activity light advanced docking station only ExpressCard slot advanced docking station only Dual link DVI support for following computer models HP Compaq 8510p and 8510w Notebook PC HP Compaq 8710p and 8710w Notebook PC ...

Page 9: ... Keyboard connector Mouse connector Audio out headphone jack Audio in microphone jack Digital video DVI port Composite video jack RJ 45 Ethernet network jack RJ 11 modem jack Universal Serial Bus USB 2 0 ports Docking station 3 USB 2 0 ports Advanced docking station 5 USB 2 0 ports Powered USB port S Video out jack Power connector ...

Page 10: ...and Service Guide Product Description 1 2 External Components The external components on the top of the docking station are shown in the following illustration and described in Table 1 1 Top Components Docking Station ...

Page 11: ...e the computer for proper connection to the docking station 4 Computer eject mechanisms 4 Disconnect the computer from the docking station when you press the eject button 5 Docking connector Connects the computer to the docking station 6 Visual alignment indicator Helps you correctly align the computer when connecting it to the docking station 7 Computer eject button and docking light Ejects the c...

Page 12: ...ce and Service Guide Product Description The external components on the top of the advanced docking station are shown in the following illustration and described in Table 1 2 Top Components Advanced Docking Station ...

Page 13: ...ecure the computer for proper connection to the docking station 4 Computer eject mechanisms 4 Disconnect the computer from the docking station when you press the eject button 5 Docking connector Connects the computer to the docking station 6 Visual alignment indicator Helps you correctly align the computer when connecting it to the docking station 7 Computer eject button and docking light Ejects t...

Page 14: ...le 1 3 Left Side Components Docking Station Table 1 3 Left Side Components Docking Station Item Component Description 1 Power button and power light Turns on power to the computer The light indicates the state of the computer and is turned on when the computer is turned on 2 USB port Allows you to connect USB devices 3 Powered USB port Allows you to connect to select USB devices ...

Page 15: ...tion Item Component Description 1 MultiBay II light Lights to indicate MultiBay II drive activity 2 MultiBay II Supports 9 5 mm MultiBay II drives such as hard drives and optical drives 3 USB ports 3 Allow you to connect USB devices 4 Powered USB port Allows you to connect to select USB devices 5 ExpressCard slot Allows you to connect ExpressCard devices to the docking station 6 Power button and p...

Page 16: ...le 1 5 Right Side Components Docking Station Table 1 5 Right Side Components Docking Station Item Component Description 1 Computer eject button and dock light Ejects the computer from the docking station The dock light is turned on when the computer is properly aligned 2 Integrated cable lock slot Supports the cable lock which secures the docking station and a connected computer ...

Page 17: ...de Components Advanced Docking Station Table 1 6 Right Side Components Advanced Docking Station Item Component Description 1 Computer eject button and docking light Ejects the computer from the docking station The docking light is turned on when the computer is properly aligned 2 Integrated cable lock slot Supports the cable lock which secures the docking station connected computer and MultiBay II...

Page 18: ... Station Item Component Description 1 Security cable slot Connects an optional security cable lock 2 Monitor stand port Connects an optional HP Monitor Stand to the docking station 3 Audio out headphone jack Connects an audio output device such as headphones or speakers 4 Mouse connector Connects a PS 2 mouse 5 Parallel port Connects a parallel device such as a printer 6 Digital video DVI jack Con...

Page 19: ...king station to the HP Smart Adapter AC adapter 12 External monitor port Connects a VGA monitor 13 Serial port Connects a serial device such as a mouse 14 Keyboard connector Connects a PS 2 keyboard 15 Audio in microphone jack Connects home audio equipment such as CD and MP3 players 16 Composite video jack Connects a composite video device such as a TV 17 S Video out jack Connects an S Video devic...

Page 20: ...ear Components Advanced Docking Station Table 1 8 Rear Components Advanced Docking Station Item Component Description 1 Security cable slot Connects an optional security cable lock 2 Audio out headphone jack Connects an audio output device such as headphones or speakers 3 Mouse connector Connects a PS 2 mouse 4 Monitor stand port Connects an optional HP Monitor Stand to the docking station ...

Page 21: ... station is connected to AC power 10 RJ 11 modem jack Connects a telephone cable 11 RJ 45 network jack Connects a network cable 12 USB ports 2 Connect USB devices 13 Smart Adapter power connector Connects the docking station to the HP Smart Adapter AC adapter 14 External monitor port Connects a VGA monitor 15 Serial port Connects a serial device such as a mouse 16 Keyboard connector Connects a PS ...

Page 22: ...dentify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The docking stations provide the following device connections Monitor stand port for use with the HP Monitor Stand Digital video DVI jack Audio out headphone jack Audio in microphone jack RJ 11 modem jack RJ 45 network jack USB 2 0 connectors 3 on docking station 5 on advanced docking station Powered U...

Page 23: ...fety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances This chapter contains troubleshooting information for the HP Docking Station and HP Advanced Docking Station Carefully match the symptoms of the malfunction against the problem description in the troubleshooting tables to avoid a misdiagnosis Refer to Chapter 5 for ...

Page 24: ...nected to the docking station The computer may be properly aligned but is not fully seated or docked in the docking station Press the eject button all the way in to eject the computer Lift the computer away from the docking station Then realign the computer visual alignment indicator with the indicator on the docking station and reconnect the computer Ensure that the computer is properly aligned a...

Page 25: ... seated or docked in the docking station Press the eject button all the way in to eject the computer Lift the computer away from the docking station Then realign the computer visual alignment indicator with the indicator on the docking station and reconnect the computer Ensure that the computer is properly aligned and seated and fully docked by gently pressing down on the computer until you hear a...

Page 26: ... disconnect from the docking station The connectors may be jammed Press the eject button all the way in If the computer does not disconnect repeat this procedure to disconnect the computer Ä Applying excessive force may damage connector pins The cable lock is in the locked position Unlock the cable lock and then disconnect the computer ...

Page 27: ...d seated and fully docked by gently pressing down on the computer until you hear a click If accessories are attached they should now be recognized by the system The device cable or power cord is loose Ensure that all cables are securely connected to the device and the docking station Ensure that all power cords are securely connected to the device or docking station and to an AC outlet The device ...

Page 28: ...he disc may be dirty or scratched Clean or replace the disc The system cannot eject the media tray The disc is not properly seated in the media tray Turn off the computer and then manually eject the media tray There is no power to the advanced docking station Turn on power to the system and then eject the disc Manually eject the disc Problem Possible Cause Solution The MultiBay II drive is not rec...

Page 29: ...n illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the docking station serial number and model number located on the bottom of the base plate Serial Number Location ...

Page 30: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Major Components Major Components HP Docking Station and HP Advanced Docking Station ...

Page 31: ...ent 449721 001 3 Power cord For use in Australia For use in Brazil For use in Denmark For use in Europe Middle East and Africa For use in Italy For use in Japan For use in Korea For use in Switzerland For use in the United Kingdom For use in the United States 246959 011 246959 201 246959 081 246959 021 246959 061 246959 291 246959 AD1 246959 AG1 246959 031 246959 001 4 AC adapter Smart Adapter AC ...

Page 32: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Miscellaneous Spares Kit Miscellaneous Spares Kit ...

Page 33: ...Kit Item Description Spare Part Number Miscellaneous Plastics Kit includes 380089 001 1 MultiBay II dummy card 2 ExpressCard slot dummy card 3 Large rubber feet 5 each 4 Small rubber feet 2 each 5 Rubber bumper protects unit and computer when docking 6 Cable lock bezel blank 7 Cable lock bezel ...

Page 34: ...rope the Middle East and Africa 246959 031 Power cord for use in the United Kingdom 246959 061 Power cord for use in Italy 246959 081 Power cord for use in Denmark 246959 201 Power cord for use in Brazil 246959 291 Power cord for use in Japan 246959 AD1 Power cord for use in Korea 246959 AG1 Power cord for use in Switzerland 380089 001 Miscellaneous Plastics Kit 391174 001 AC adapter 120 W PFC 397...

Page 35: ...screwdriver Phillips P0 screwdriver 5 0 mm hex socket for system board standoffs Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool 4 2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures As you remove each subassembly from the docking base place t...

Page 36: ...e cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 4 3 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide som...

Page 37: ...e parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing them from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and r...

Page 38: ...uctive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 4 6 Grounding Equipment and Methods Grounding equipme...

Page 39: ...ve the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor m...

Page 40: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 41: ...rvicing the docking station Make note of each screw location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw sizes locations and usage 5 1 Serial Number Report the docking station serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the docking station Serial Number Location ...

Page 42: ...m the following steps before disassembling the docking station 1 If a computer is connected to the docking station close the computer If you close the computer with the power turned on the computer may enter Standby mode To resume operation after undocking open the computer and then press the power button Closing the Computer ...

Page 43: ... 5 3 2 Press the eject button 1 The computer disconnects from the docking station 3 Lift up the computer 2 and set it aside Undocking the Computer 4 Disconnect all external devices connected to the docking station 5 Disconnect the power cord from the docking station ...

Page 44: ...ent a product from being mishandled or stolen The cable lock allows you to secure the docking station and a docked computer or the advanced docking station with a docked computer and MultiBay II drive installed Install the cable lock into the integrated cable lock slot on the right side of the docking station as shown in the following illustrations Identifying the Cable Lock Slot ...

Page 45: ...oop the cable around a stationary object 2 Turn the docking station upside down and then remove the three PM2 5x5 screws from the cable lock bezel 1 3 Remove the bezel from the docking station 2 and then remove the bezel blank from the cable lock bezel 3 Removing the Cable Lock Bezel and Bezel Blank ...

Page 46: ...key in the unlocked position and the t bar on the back of the lock in the vertical position insert the lock into the center groove in the cable lock slot in the docking station 1 5 Insert the cable into the recessed cable channel in the base of the docking station 2 Inserting the Cable Lock ...

Page 47: ... Maintenance and Service Guide 5 7 6 Turn the key counterclockwise to lock 1 7 Remove the key from the lock 2 8 Reinsert the cable lock bezel onto the docking station 3 9 Replace the screws to secure the bezel 4 Securing the Cable Lock ...

Page 48: ...5 8 Maintenance and Service Guide Removal and Replacement Procedures The following illustration shows a docking station with the cable lock installed Docking Station with Cable Lock Inserted ...

Page 49: ...t Width Length 28 0 cm 6 1 cm 15 3 cm 11 02 in 2 40 in 6 02 in Weight 1 02 kg 2 24 lb Temperature Operating Nonoperating 10 C to 35 C 10 C to 60 C 50 F to 95 F 14 F to 140 F Relative humidity noncondensing Operating Nonoperating 10 to 90 5 to 90 38 7 C 101 6 F maximum wet bulb temperature Power Supply Rated Voltage Rated Current Line Frequency 100 to 240V 2 5A rms 50 60 Hz ...

Page 50: ...44 m 0 ft to 10 000 ft 0 ft to 30 000 ft Shock Operating Non operating 10 G 11 ms half sine 60 G 11 ms half sine Vibration Operating Non operating 0 5 G zero to peak 10 to 500 Hz 0 25 oct min sweep rate 1 G zero to peak 10 to 500 Hz 0 5 oct min sweep rate Table 6 1 HP Docking Station Specifications Continued ...

Page 51: ...m 24 3 cm 11 02 in 2 40 in 9 56 in Weight 1 78 kg 3 93 lb Temperature Operating Nonoperating 10 C to 35 C 10 C to 60 C 50 F to 95 F 14 F to 140 F Relative humidity noncondensing Operating Nonoperating 10 to 90 5 to 90 38 7 C 101 6 F maximum wet bulb temperature Power Supply Rated Voltage Rated Current Line Frequency 100 to 240V 2 5A rms 50 60 Hz ...

Page 52: ...0 ft to 10 000 ft 0 ft to 30 000 ft Shock Operating Non operating 10 G 11 ms half sine 60 G 11 ms half sine Vibration Operating Non operating 0 5 G zero to peak 10 to 500 Hz 0 25 oct min sweep rate 1 G zero to peak 10 to 500 Hz 0 5 oct min sweep rate Table 6 2 HP Advanced Docking Station Specifications Continued ...

Page 53: ...Maintenance and Service Guide A 1 A Screw Listing This appendix provides specification and reference information for the screws used in the HP Docking Station and the HP Advanced Docking Station ...

Page 54: ...ting Phillips M2 5 5 0 Screw Locations Table A 1 Phillips M2 5 5 0 Screw Color Qty Length Thread Head Width Black 3 5 0 mm 2 5 mm 4 0 mm Where used Three screws that secure the cable lock cover to the base enclosure documented in Section 5 3 mm ...

Page 55: ...Maintenance and Service Guide B 1 B Connector Pin Assignments Table B 1 Audio In Microphone Jack Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in ...

Page 56: ...B 2 Maintenance and Service Guide Connector Pin Assignments Table B 2 Audio Out Headphone Jack Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 57: ... B 3 External Monitor Port Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 58: ...enance and Service Guide Connector Pin Assignments Table B 4 Keyboard Mouse Connector Pin Signal Pin Signal 1 Keyboard mouse DATA 4 5 VDC 2 Keyboard mouse DATA 5 Keyboard mouse CLK 3 Ground 6 Keyboard mouse CLK ...

Page 59: ...nal 1 Strobe 14 Auto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize printer 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 Ground 9 Data bit 7 22 Ground 10 Acknowledge 23 Ground 11 Busy 24 Ground 12 Paper end 25 Ground 13 Select ...

Page 60: ...r Pin Assignments Table B 6 RJ 11 Modem Jack Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table B 7 RJ 45 Network Jack Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 61: ...ts Maintenance and Service Guide B 7 Table B 8 Serial Port Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground ...

Page 62: ...onnector Pin Assignments Table B 9 S Video Out Jack Pin Signal Pin Signal 1 TV Ground 5 TV CD 2 TV CVBS 6 TV Ground 3 TV Ground 7 TV YD 4 TV Ground Table B 10 Universal Serial Bus Port Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 63: ... to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the docking station meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country or region where the docking station is used ...

Page 64: ...ved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s or region s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet ...

Page 65: ...upler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T ma...

Page 66: ...lexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fitting...

Page 67: ...5 cable lock bezel spare part number 3 5 cable lock slot 1 12 1 13 cables service considerations 4 2 components left side 1 10 1 11 rear panel 1 14 1 16 right side 1 12 1 13 top 1 6 1 8 composite video jack 1 15 1 17 computer eject button 1 7 1 9 1 12 1 13 computer eject mechanisms 1 7 1 9 connection troubleshooting 2 2 2 3 connector pin assignments audio in jack B 1 audio out jack B 2 external mo...

Page 68: ...ing station dummy card ExpressCard 3 5 MultiBay II 3 5 DVI jack 1 14 1 17 E electrostatic discharge 4 2 4 6 ExpressCard slot dummy card 3 5 location 1 11 external device problems 2 5 external monitor port location 1 15 1 17 pin assignments B 3 F features 1 4 feet spare part number 3 5 G grounding equipment and methods 4 4 H headphone jack location 1 14 1 16 pin assignments B 2 I illustrated parts ...

Page 69: ...on 1 7 1 9 1 10 1 11 power connector 1 15 1 17 power cord set requirements C 2 spare part number 3 3 3 6 power light 1 7 1 9 1 10 1 11 1 15 1 17 preliminaries removal 4 1 replacement 4 1 troubleshooting checklist 2 2 R rear panel components 1 14 1 16 removal and replacement procedures 5 1 right side components 1 12 1 13 RJ 11 jack location 1 15 1 17 pin assignments B 6 RJ 45 jack location 1 15 1 1...

Page 70: ...ng materials 4 6 S Video out jack location 1 15 1 17 pin assignments B 8 T tools required 4 1 top components 1 6 1 8 transporting precautions 4 3 troubleshooting checklist 2 1 U undocking problems 2 4 undocking the computer 5 3 Universal Serial Bus USB port location 1 10 1 11 1 15 1 17 pin assignments B 8 V video jack 1 15 1 17 visual alignment indicator 1 7 1 9 W workstation precautions 4 4 ...

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