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HP Surestore Disk Array 12h - And FC60, Service Manual, Page: 531 / 746

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HP Surestore Disk Array 12h - And FC60 Service Manual Download Page 531

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Note

Note that a 

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 indicates the LED is On or Flashing.

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Error LED 

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Download file is lacking header record.

0x61

Download file header fails checksum test.

0x64

Download file header contains unexpected download type.

0x65

The user should attempt to download a known good file.

0x67

Intermodule error call to flash function passed bad flash type. There is 
a mismatch between the Boot Firmware and the Application Firmware. 
The user must download matched versions of both controller 
Bootware and controller Application Firmware.

0x91

Invalid address in flash device.

0x92

Unable to fully erase boot flash segments (bad voltage or device). 
Replace the controller board.

0x95

Unable to fully erase file flash segments (bad voltage or device). 
Replace the controller board.

0x96

Unable to program boot flash after 3 cycles of erase and write. 
Replace the controller board.

0x97

Unable to program application file flash after 3 cycles of erase and 
write. Replace the controller board.

0x98

Software load failure. There is a mismatch between the Boot Firmware 
and the Application Firmware. The user must download matched 
versions of both code types.

0xE6

Summary of Contents for Surestore Disk Array 12h - And FC60

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Page 4: ...ronment variable AM60_MAX_LOG_SIZE_MB 340 Added amutil rr option for setting disk status to REPLACED 336 Added information on Purging Controller Logs 344 Added information on correct slot for installing position of a single 256 MB DIMM on the controller 673 Added force option to syswipe command for formatting array with LUNs in place 331 Updated firmware download procedures for HP08 346 Added info...

Page 5: ...7 311 Added caution regarding powering down the array when changing the cache DIMM amount on both controllers Also added note regarding the DIMM configurations for 256 MB of cache 671 Added information on Managing the Universal Transport Mechanism UTM 322 Added section Gathering Performance Data 329 Updated firmware download procedures for HP10 346 Added section Major Event Log Entries 389 Added s...

Page 6: ... issuing other commands 229 Added procedure for verifying NVSRAM version after replacing a controller 661 Added output messages to watch for when downloading firmware 351 Added references to HP11 firmware Multiple Added HP11 firmware checksums 349 Change Page Added section Troubleshooting Strategy 515 Clarified copying NVSRAM contents from the disk when replacing a controller 660 Clarified the use...

Page 7: ...1RYHPEHU Change Page Added note on need to retry ammgr b command to reset battery age 344 Added Healthcheck diagnostic tool 503 Added section Troubleshooting Sub LUNs 578 Change Page Updated BBU information 51 ...

Page 8: ... Instruction for moving the disk array Chapter 4 Managing the Disk Array on HP UX Complete instructions for managing your disk array using the available management software Chapter 5 HP UX Diagnostic Tools Information on using STM to gather information about disk array status Chapter 6 Troubleshooting Instructions for isolating and solving common problems that may occur during disk array operation...

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Page 23: ...uct Description 23 1 PRODUCT DESCRIPTION Product Description 24 Disk Enclosure Components 29 Array Controller Enclosure Components 40 Disk Array High Availability Features 60 Capacity Management Features 78 ...

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Page 25: ...3URGXFW HVFULSWLRQ 25 Product Description LJXUH 3 6XUH6WRUH LVN UUD RQWUROOHU ZLWK 6L LVN QFORVXUHV SureStore E Disk System SC10 Array Controller FC60 ...

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Page 30: ...30 LVN QFORVXUH RPSRQHQWV LJXUH LVN QFORVXUH RPSRQHQWV SORGHG 9LHZ Fan Modules BCC Modules Power Supply Modules Front Door Not Shown Chassis and Backplane Disk Modules ...

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Page 58: ...of Fully Charged BBU PCB 348 0040099 Full Charge LED OFF for approximately 15 minutes and then ON solid PCB 348 0038395 Full Charge LED BLINKING for approximately 15 minutes and then ON solid PCB 348 0041453 Full Charge LED BLINKING for approximately 15 minutes and then ON solid All PCBs Fault LED OFF Condition 2 Power On of Low Charged BBU PCB 348 0040099 Full Charge LED OFF while charging up to ...

Page 59: ...s 1 or 2 then OFF when fault detected All PCBs Fault LED OFF until fault detected then ON solid Condition 4 BBU does not reach fully charged state within required time limit a fault error is generated PCB 348 0040099 Full Charge LED OFF while charging remains OFF after fault error is generated PCB 348 0038395 Full Charge LED BLINKING while charging changes to OFF when fault error is generated PCB ...

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Page 71: ...to store parity data As the number of disks in the LUN increases so does the storage efficiency 3 disk LUN 66 4 disk LUN 75 5 disk LUN 80 6 disk LUN 83 7DEOH 5 HYHO RPSDULVRQ 5HODWLYH 3HUIRUPDQFH RPSDUHG WR DQ QGLYLGXDO LVN LUN Configuration Relative Read Performance for Large Sequential Access Relative Write Performance for Large Sequential Access RAID 0 The read and write performance of a RAID 0...

Page 72: ... 1 Simultaneous access to multiple mirrored pairs increases I O performance In general the greater the number of mirrored pairs the greater the increase in performance RAID 3 Provides high read throughput for large sequential I Os Write performance is limited by the need to perform four I O operations per write request Because some I O operations occur simultaneously performance depends on the num...

Page 73: ... copied to the RAID 5 group during off peak hours RAID 0 1 RAID 0 1 is a good choice in the following situations Speed of write access is important Write activity is heavy Applications need logging or recordkeeping Daily updates need to be stored to a database residing on a RAID 5 group The database updates on the RAID 1 group can be copied to the RAID 5 group during off peak hours RAID 3 RAID 3 i...

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Page 76: ...81 RU 9ROXPH URXS The information on the hot spare is copied to the replaced disk and the hot spare is again available to protect against another disk failure Data and parity from the remaining disks are used to rebuild the contents of disk 3 on the hot spare disk ...

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Page 120: ... LVM switches automatically and transparently to the alternate path The system administrator or service provider hot swaps the controller module Fan module Yes Applications continue to run The system administrator or service provider hot swaps the fan module Power supply modules Yes Applications continue to run when one power supply module fails The system administrator or service provider hot swa...

Page 121: ...he host has two Fibre Channel adapters connected to a dual controller module disk array the array can be accessed through the operational path if primary and alternate paths have been configured in LVM If so LVM switches automatically and transparently to the alternate path The authorized service provider hot swaps the failed cable 7DEOH DVLF 7RSRORJ UURU 5HFRYHU FRQWªG Failing component Continue ...

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Page 125: ...wnership of the failed controller module s LUNs can transfer automatically to the remaining operational controller module if primary and alternate paths have been configured in LVM If so LVM switches automatically and transparently to the alternate path The system administrator or service provider hot swaps the failed controller module Fan module Yes Applications continue to run The system adminis...

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Page 130: ...ls The system administrator or service provider hot swaps the failed power supply module HP Fibre Channel AL Hub No on path to failed hub Yes on alternate path to other hub I O operations fail along the path to the failed HP Fibre Channel AL Hub I O operations can transfer automatically to the other HP Fibre Channel AL Hub if primary and alternate paths have been configured in LVM If so LVM switch...

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Page 140: ...e If the host has two Fibre Channel adapters connected to a dual controller module disk array the array can be accessed through the operational path if primary and alternate paths have been configured in LVM If so LVM switches automatically and transparently to the alternate path The authorized service provider hot swaps the failed cable Failing component Continue after failure What happens and ho...

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Page 155: ...188 Attaching Power Cords 195 Attaching SCSI Cables and Configuring the Disk Enclosure Switches 199 Connecting the Fibre Channel Cables 208 Applying Power to the Disk Array 210 Verifying Disk Array Connection 218 Installing the Disk Array FC60 Software HP UX Only 225 Configuring the Disk Array 228 Using the Disk Array FC60 as a Boot Device HP UX Only 234 Solving Common Installation Problems 238 Ad...

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Page 183: ...isk enclosure 4 ea 4 disk enclosures 4 ea 2 disk enclosures 5 ea 5 disk enclosures 6 ea 3 disk enclosures 6 ea 6 disk enclosures F LVD SCSI Terminators of terminators disk enclosures ordered 4 ea 1 disk enclosure 2 ea 4 disk enclosures 2 ea 2 disk enclosures 1 ea 5 disk enclosures 0 ea 3 disk enclosures 0 ea 6 disk enclosures G Fibre Channel cables 2 ea if ordered 2M 1005 0585 16M 1005 0586 H Medi...

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Page 251: ...to the Disk Array 268 Moving a LUN from One Disk Array to Another 277 Upgrading Controller Cache to 512 Mbytes 278 Managing the Disk Array Using SAM 280 Managing the Disk Array Using Array Manager 60 296 Managing the Disk Array Using STM 358 Status Conditions and Sense Code Information 361 Major Event Log Entries 389 Interpreting Major Event Log Raw Data Output 431 ...

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Page 253: ...No Yes amutil Yes1 Changing controller state No Yes ammgr Yes1 Synchronizing controller date and time No Yes ammgr Yes1 Locating disk array components Yes Yes amutil Yes Performing a parity scan No Yes ammgr Yes Displaying disk array serial numbers Yes Yes amdsp No Disabling Disk Write Cache Enable WCE No Yes amutil No Managing hardware states No Yes amutil Yes1 Managing disk array logs No Yes aml...

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Page 264: ...ch RAID level Setting Stripe segment size Function Sets the number of blocks of data the controller will write to or read from a single disk before switching to the next disk in the LUN Performance Impact Optimum performance is typically achieved when the segment size matches the I O size In this case only one disk is required to service an I O leaving the remaining disk in the LUN available for o...

Page 265: ...nce by increasing or decreasing the number of write cache hits A hit is an I O that can be serviced from cache rather than accessing the disk media A higher cache threshold value increases the amount of write data that will be stored in cache before flushing to the disk is initiated This increases the possibility that subsequent writes may be serviced from cache rather than accessing the disk redu...

Page 266: ...te cache See Figure 87 Performance Impact A high value for the flush limit increases the amount of data remaining in write cache at the end of the flush This improves the possibility of hits on write cache Because less data is written to the disk during each flush cycle data flushing will occur more often increasing disk activity In most situations this value should be left at the default value of...

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Page 271: ...n the disk is lost Optimal LUN Disk original disk moved to another slot in the array Disk remains part of its original LUN If the disk was moved from another array the receiving array will try to create a new LUN to accommodate the disk Global hot spare None or Unassigned Disk remains global hot spare Global Hot Spare Disk remains global hot spare Failed LUN Disk Disk replaces failed disk and beco...

Page 272: ...l LUN Disk original disk moved to another slot in the array Disk becomes part of LUN All original LUN data on disk is lost Global hot spare None or Unassigned Disk remains global hot spare Global Hot Spare Disk remains global hot spare Failed LUN Disk Disk replaces failed disk and becomes part of LUN Optimal LUN Disk original disk moved to another slot in the array Disk becomes part of LUN Unassig...

Page 273: ... of new LUN All original LUN data on disk is lost Optimal LUN Disk original disk moved to another slot in the array Disk remains part of its original LUN If the disk was moved from another array the receiving array will try to create a new LUN to accommodate the disk Global hot spare None or Unassigned Disk remains global hot spare Global Hot Spare Disk remains global hot spare Failed LUN Disk Dis...

Page 274: ...riginal LUN data on disk is lost Optimal LUN Disk original disk moved to another slot in the array Disk remains part of its original LUN If the disk was moved from another array the receiving array will try to create a new LUN to accommodate the disk Global hot spare None or Unassigned Disk remains global hot spare Global Hot Spare Disk remains global hot spare Failed LUN Disk Disk replaces failed...

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Page 296: ... WKH UUD 0DQDJHU XWLOLWLHV WR PDQDJH WKH GLVN DUUD 7DEOH UUD 0DQDJHU 7DVN 6XPPDU Task Command Capacity Management Binding a LUN amcfg L cntrlrID LUN d channel ID channel ID r RAIDlevel options ArrayID Unbinding a LUN amcfg D LUN force ArrayID Calculating LUN Capacity amcfg C d channel ID channel ID r RAIDlevel s stripe ArrayID Adding a Global Hot Spare ammgr h channel ID ArrayID Removing a Global ...

Page 297: ...ing Disk Module Write Cache Enable WCE amutil w ArrayID Synchronizing the Controller Date and Time ammgr t ArrayID Disk Array Maintenance Locating Disk Modules amutil option ArrayID Reformatting the Disk Array Media1 amutil sysWipe force ArrayID Formatting a LUN1 amfmt L LUN ArrayID Checking Rebuild Progress amdsp r ArrayID Changing Rebuild Priority Settings amutil R LUN f Freq a Amt ArrayID Perfo...

Page 298: ... Array Log Contents amutil l ArrayID Purging Controller Logs amutil p ArrayID Downloading Firmware1 amdload option codefile ArrayID Resetting Battery Age ammgr b Resetting Cache Parameters1 amutil r LUN ArrayID 1 These tasks should be performed by service trained personnel only 7DEOH UUD 0DQDJHU 7DVN 6XPPDU FRQWªG Task Command ...

Page 299: ...ler Date and Time Performing a Parity Scan Resetting Battery Age Managing the Universal Transport Mechanism UTM Gathering Performance Data1 amdsp Identifying Disks Displaying Status Information Listing Disk Array IDs Rescanning for Disk Arrays Checking Rebuild Progress amutil Locating Disk Modules Changing Rebuild Priority Settings Disabling Disk Module Write Cache Enable WCE Changing Disk State1 ...

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Page 302: ...dsp i command cntrlrID Identifies the controller within the disk array controller subsystem Values can be either A or B depending on which slot the controller is installed in channel ID Identifies a disk within the disk array The channel value indicates the SCSI channel that the disk enclosure containing the disk is connected to The ID value indicates the SCSI ID assigned to the slot in which the ...

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Page 305: ...0 81 I 81 LV QRW GLVSOD HG WKH QHFHVVDU SDWFKHV PXVW EH LQVWDOOHG 7KLV WRSLF LV GLVFXVVHG LQ JUHDWHU GHWDLO LQ WKH GYDQFHG 8VHU V XLGH ZKLFK FDQ EH GRZQORDGHG IURP KWWS ZZZ KS FRP VXSSRUW a All status This option displays all the information returned by the preceding options p devicefile Hardware path information Displays hardware path information for the controller corresponding to the specified ...

Page 306: ... 000A00A0B80673A6 Array alias Array1 LUN Status Capacity Ctrl RAID Segment Disks 0 OPTIMAL 16 9 GB A 1 4 1 0 3 0 1 OPTIMAL 16 9 GB B 1 4 2 0 4 0 31 UTM GOOD LUN WCE RCD CME CWOB WCA RCA CMA 0 X X X X X 1 X X X X X Total capacity of LUNs on controller A 84 6 GB Total capacity of LUNs on controller B 50 8 GB Total capacity of all configured LUNs 135 4 GB DFKH 6WDWXV IRU HDFK 81 DOO 81V VKRXOG KDYH W...

Page 307: ...Firmware Revision HP01 Total capacity of all installed physical disks 271 4 GB Hot Spare Activity None Vendor ID HP Product ID A5277A Array ID 000A00A0B80673A6 Array alias Array1 Disk Group 060E86000738C6395B Disk Group Type LUN Number of LUNs 1 LUN s 6 Remaining Capacity 0 0 MB RAID Level 1 Segment Size 4 KB Disks 1 3 3 3 Total remaining capacity for LUN disk groups 0 0 MB LVN QIRUPDWLRQ WKH VWDW...

Page 308: ...e 0 to 89 days NVSRAM Checksum 0x353181DF Information for Disk System 1 USSA02010592 Controller B SCSI Channel 2 Thumbwheel Setting 0 Controller Status GOOD Vendor ID HP Product ID A5294A Serial Number USSA02010649 Firmware Revision HP04 Information for Disk System 1 USSA02010592 Controller A SCSI Channel 1 Thumbwheel Setting 0 Controller Status GOOD Vendor ID HP Product ID A5294A Serial Number US...

Page 309: ...rray ID 000A00A0B80673A6 Array alias Array1 Array Controller Subsystem Controller A GOOD Controller B GOOD PS 1 GOOD PS 2 GOOD Fan 1 GOOD Fan 2 GOOD Temp Sensor GOOD Battery GOOD Disk System 1 USSA02010592 BCC Controller B GOOD BCC Controller A GOOD PS 1 GOOD PS 2 GOOD Fan 1 GOOD Fan 2 GOOD Temp Sensor GOOD Disk System 2 USSA02010595 BCC Controller B GOOD BCC Controller A GOOD PS 1 GOOD PS 2 GOOD ...

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Page 313: ...or on the same channel This option allows you to override the high availability protection designed into the LUN binding process Using this option you can specify more than one disk per enclosure or channel You can also use this option to create a RAID 5 LUN that includes more than six disks If not specified you cannot bind a LUN using multiple disks in the same enclosure You also cannot bind a RA...

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Page 327: ...OHV RQ DOO GLVNV LQ GLVN DUUD 55 DPXWLO Z RQ 55 5HVHWWLQJ DFKH 3DUDPHWHUV 7KH FDFKH SDUDPHWHUV FDQ EH UHVHW WR WKHLU GHIDXOW YDOXHV VKRXOG LW EH QHFHVVDU WR GR VR 7DEOH OLVWV WKH FDFKH SDUDPHWHUV DQG WKHLU GHIDXOW YDOXHV 7KH FXUUHQW VWDWH RI WKH FDFKH SDUDPHWHUV FDQ EH GHWHUPLQHG E FKHFNLQJ WKH 81 VWDWXV DV GHVFULEHG LQ KHFNLQJ LVN UUD 6WDWXV RQ SDJH 7R UHVHW WKH FDFKH SDUDPHWHUV W SH DPXWLO U 81 ...

Page 328: ... SRZHU IDLOXUH VR LW LV PDGH LQDFWLYH DOWKRXJK LW LV VWLOO HQDEOHG Read Cache Disabled RCD Off Disables read caching for the specified LUN and all other LUNs also owned by the controller that owns the LUN Cache Mirroring Enabled CME On Enables cache mirroring for the specified LUN only Cache Without Batteries CWOB Off Enables cache mirroring for the specified LUN only 7DEOH HIDXOW DFKH 3DUDPHWHU 9...

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Page 335: ... SDULW VLPSO HQVXUHV WKDW WKH SDULW LV FRUUHFW IRU WKH DVVRFLDWHG GDWD I WKH GDWD LWVHOI LV FRUUXSW RU GDPDJHG SDULW FDQQRW FRUUHFW LW 7KLV LV ZK RX VKRXOG DOZD V PDLQWDLQ EDFNXS ILOHV RI RXU GDWD KDW VKRXOG GR LI SDULW HUURUV DUH GHWHFWHG I HUURUV DUH GHWHFWHG GXULQJ D SDULW VFDQ LW LV UHFRPPHQGHG WKDW RX FRQWDFW RXU HZOHWW 3DFNDUG VHUYLFH UHSUHVHQWDWLYH LPPHGLDWHO 7KH RFFXUUHQFH RI SDULW HUURUV ...

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Page 338: ...LYH 8QGHU QRUPDO RSHUDWLQJ FRQGLWLRQV ERWK FRQWUROOHUV VKRXOG DOZD V UHPDLQ DFWLYH RZHYHU LI D FRQWUROOHU LV LQ WKH SDVVLYH VWDWH LW LV SRVVLEOH WR UHWXUQ LW WR WKH DFWLYH VWDWH FRQWUROOHU LQ WKH SDVVLYH VWDWH LV QRW FRQWULEXWLQJ WR GLVN DUUD SHUIRUPDQFH DQG VKRXOG EH UHWXUQHG WR WKH DFWLYH VWDWH DV VRRQ DV SRVVLEOH Note 7KLV FRPPDQG RSWLRQ LV QRW LQWHQGHG IRU FXVWRPHU XVH DQG LV QRW GRFXPHQWHG LQ...

Page 339: ...rlrID Change the state of the specified disk array controller A or B to FAIL The controller is failed by holding it in a reset state NOTE Before failing a controller you must transfer ownership of all LUNs to the other controller This command will fail if the controller you attempting to fail still owns any LUNs See Changing LUN Ownership on page 316 c cntrlrID Change the state of the specified di...

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Page 343: ... 5HDGLQJ 2OGHU RJ LOHV 7KH XSGDWHG DPORJ XWLOLW FDQ QRW UHDG DUUD ORJ ILOHV FUHDWHG E 0 6UYU IURP 3 2B RU HDUOLHU SDWFKHV 7R UHDG ROGHU ORJ ILOHV XVH WKH DUFKLYHG YHUVLRQ RI DPORJ IRXQG LQ YDU DGP VZ SDWFK 2 B3 7 B1 0 RSW KSDUUD ELQ ZKHUH 2 B3 7 B1 0 LV 3 2B RU HDUOLHU IRU RU 3 2B IRU 7KH QDPLQJ FRQYHQWLRQ IRU ORJ ILOHV KDV DOVR FKDQJHG 7KH ROGHU ORJ ILOH QDPLQJ FRQYHQWLRQ ZDV 0 IRU WKH ORJV DQG W...

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Page 345: ...0DQDJLQJ WKH LVN UUD 8VLQJ UUD 0DQDJHU 345 Managing the Disk Array on HP UX 7R UHVHW WKH EDWWHU DJH WR HUR W SH DPPJU E UUD ...

Page 346: ...HPRYHG IURP FXVWRPHU DFFHVVLEOH LQIRUPDWLRQ 7R GRZQORDG ILUPZDUH W SH DPGORDG RSWLRQ FRGHILOH UUD RSWLRQ LGHQWLILHV WKH W SH RI ILUPZDUH RSHUDWLRQ WR SHUIRUP 9DOLG FRPPDQG RSWLRQV DUH GHVFULEHG LQ 7DEOH FRGHILOH LGHQWLILHV WKH ILOH FRQWDLQLQJ WKH ILUPZDUH WKDW ZLOO EH GRZQORDGHG OO QHFHVVDU SDWK LQIRUPDWLRQ WR WKH ILOH PXVW EH LQFOXGHG 7DEOH RPPDQG 2SWLRQV IRU RZQORDGLQJ LUPZDUH Option Description...

Page 347: ...HTXLUHG IRU D FRPSRQHQW RQ RXU GLVN DUUD 7R GLVSOD ILUPZDUH UHYLVLRQV W SH DPGORDG L UUD RZQORDGLQJ RQWUROOHU LUPZDUH 7KH GLVN DUUD FRQWUROOHU ILUPZDUH FRPSULVHV WKUHH FRPSRQHQWV ERRWZDUH ILUPZDUH DQG 1965 0 KHQ XSJUDGLQJ RU GRZQJUDGLQJ WKH FRQWUROOHU ILUPZDUH RX PXVW GRZQORDG DOO RI WKHVH ILOHV S all Download firmware to all disk system BCC modules on the disk array S channel channel Download fir...

Page 348: ... VKRZQ LQ 7DEOH 7R HQVXUH WKDW WKH ILUPZDUH ILOHV DUH YDOLG YHULI WKH FKHFNVXPV DIWHU GRZQORDGLQJ WKH ILOHV WR WKH KRVW Note 670 FDQ DOVR EH XVHG WR GRZQORDG ILUPZDUH KHQ XVLQJ 670 ZUDSSHG ILOH IRUPDWV PXVW EH XVHG 7KHVH ILOHV FDQ EH LGHQWLILHG E DQ frm ILOH H WHQVLRQ 7DEOH RQWUROOHU LUPZDUH LOH RUPDWV File Name Firmware Release Description filename bwd All bootware code filename apd All appware c...

Page 349: ...ile size FW_04000315_04000301 dlp 2141240145 3780276 NV4766HPX859008 dlp 987773005 1019 04000301 bwd 4091239659 1048704 04000315 apd 1475738441 2731336 NV4766HPX859008 dl 3183111539 959 FW_04000315_04000301 dlp frm 2657769478 3781364 NV4766HPX859008 dlp frm 3231437156 2107 7DEOH LUPZDUH RPSRQHQW RPSDWLELOLW Firmware Revision Bootware Version Firmware Version HP Revision NVSRAM HP01 03 01 00 02 03 ...

Page 350: ... standard logging used on earlier versions of firmware Major event logging is enabled using the UTM For more information see Managing the Universal Transport Mechanism UTM on page 322 Performance data gathering and viewing Performance data can be gathered and analyzed to determine if the disk array configuration settings can be tuned to achieve better performance Because of the complexity involved...

Page 351: ...URFHGXUH DVVXPHV RX DUH XVLQJ WKH SDFNDJH ILUPZDUH ILOHV I RX DUH XVLQJ WKH QRQ SDFNDJH ILUPZDUH ILOHV WKH PXVW EH GRZQORDGHG LQ WKH IROORZLQJ RUGHU RRWZDUH ILOH SSZDUH ILOH 1965 0 ILOH 7R XSJUDGH FRQWUROOHU ILUPZDUH 0DNH VXUH WKH UHTXLUHG SDWFKHV DUH LQVWDOOHG RQ WKH KRVW RS WKH QHFHVVDU ILUPZDUH ILOHV WR D GLUHFWRU RQ WKH KRVW HWHUPLQH LI 81 H LVWV RQ WKH GLVN DUUD 7KLV FDQ EH GRQH XVLQJ WKH IRO...

Page 352: ...WUROOHUV WLPH WR UHVHW I RX GR QRW ZDLW RX PD JHW D 1RW 5HDG HUURU I D VFULSW ILOH LV EHLQJ XVHG WR DXWRPDWH WKH GRZQORDG SURFHVV D PLQXWH GHOD PXVW EH LQFOXGHG IROORZLQJ WKH FRPPDQG WR GRZQORDG WKH ILUPZDUH PHVVDJH VLPLODU WR WKH IROORZLQJ VKRXOG EH GLVSOD HG DV WKH ILUPZDUH LV EHLQJ GRZQORDGHG Starting the firmware update The download will take up to 2 minutes for each controller Downloading cod...

Page 353: ...p to 2 minutes for each controller Downloading code to controller A Waiting for controller to reset Downloading code to controller B Waiting for controller to reset ARRAY CONTROLLER REVISION INFORMATION Controller HPRev Firmware Bootware Ctrlr A HP11 04000315 04000301 LUPZDUH YHUVLRQ LV QRZ 3 Ctrlr B HP11 04000315 04000301 Controller Firmware update complete KHFN WKH ILUPZDUH YHUVLRQ QRZ LQVWDOOHG...

Page 354: ... HDUOLHU YHUVLRQ RI ILUPZDUH WKH SDFNDJH ILOHV PXVW EH GRZQORDGHG LQ WKH IROORZLQJ RUGHU SSZDUH ERRWZDUH SDFNDJH 1965 0 SDFNDJH Note 7KH IROORZLQJ SURFHGXUH DVVXPHV RX DUH XVLQJ WKH SDFNDJH ILUPZDUH ILOHV I RX DUH XVLQJ WKH QRQ SDFNDJH ILUPZDUH ILOHV WKH PXVW EH GRZQORDGHG LQ WKH IROORZLQJ RUGHU SSZDUH ILOH DSG RRWZDUH ILOH EZG 1965 0 ILOH G GO 7R GRZQJUDGH FRQWUROOHU ILUPZDUH RS WKH QHFHVVDU ILUP...

Page 355: ... WKH ILUPZDUH FRGH WR ERWK FRQWUROOHUV E W SLQJ DPGORDG DOO SDWK FRGHILOHQDPH GOS UUD RZQORDG WKH 1965 0 FRGH WR ERWK FRQWUROOHUV E W SLQJ DPGORDG DOO SDWK FRGHILOHQDPH GOS UUD KHFN WKH ILUPZDUH YHUVLRQ QRZ LQVWDOOHG RQ WKH FRQWUROOHUV E W SLQJ DPGORDG L UUD Note I D YDOLG DUUD LV QRW UHWXUQHG LW LQGLFDWHV WKDW WKH ILUPZDUH GRZQORDG IDLOHG 7KLV LV W SLFDOO FDXVHG E D FRUUXSW ILUPZDUH ILOH RZQORDG ...

Page 356: ...ROOHU 1965 0 VHWWLQJV DUH QRW XSGDWHG GXULQJ WKH 6 SURFHVV 6 RFFXUV ZKHQ D UHVLGHQW FRQWUROOHU LV UHSODFHG E D IRUHLJQ FRQWUROOHU RU H DPSOH LI FRQWUROOHU LV UHSODFHG WKH QHZ FRQWUROOHU ZLOO EH UHFRJQL HG DV IRUHLJQ XULQJ WKH 62 SURFHVV LQLWLDWHG DIWHU LQVWDOOLQJ WKH FRQWUROOHU WKH ILUPZDUH RQ FRQWUROOHU ZLOO FKHFNHG DJDLQVW WKH ILUPZDUH RQ FRQWUROOHU I WKH ILUPZDUH YHUVLRQV GLIIHU WKH ILUPZDUH ZL...

Page 357: ...URP WKH GLVNV WR WKH FRQWUROOHUV 7KLV UHVXOWV LQ 1965 0 WKDW GRHV PDWFK WKH ILUPZDUH DQG ERRWZDUH RQ WKH FRQWUROOHU Note When is the NVSRAM information on the disks overwritten by the NVSRAM settings on the controller 7KH 1965 0 VHWWLQJV RQ WKH FRQWUROOHU DUH FRSLHG WR WKH GLVNV LQ WKH IROORZLQJ VLWXDWLRQV DFK RI WKHVH RSHUDWLRQ LQLWLDWHV D 6WDUW 2I D SURFHVV GXULQJ ZKLFK WKH FRQWUROOHU 1965 0 VHW...

Page 358: ... SDJH IRU PRUH LQIRUPDWLRQ RQ XVLQJ WKLV WRRO KHFNLQJ LVN UUD 6WDWXV QIRUPDWLRQ 7KH 670 QIRUPDWLRQ 7RRO GLVSOD V GLVN DUUD VWDWXV LQIRUPDWLRQ 6HH 8VLQJ WKH 670 QIRUPDWLRQ 7RRO RQ SDJH IRU PRUH LQIRUPDWLRQ RQ UXQQLQJ DQG XVLQJ WKLV WRRO LQGLQJ D 81 7KH 670 SHUW 7RRO FDQ EH XVHG WR ELQG D 81 6HH 8VLQJ WKH 670 SHUW 7RRO RQ SDJH IRU PRUH LQIRUPDWLRQ RQ UXQQLQJ DQG XVLQJ WKLV WRRO STM Tool Action xstm ...

Page 359: ... 670 SHUW 7RRO RQ SDJH IRU PRUH LQIRUPDWLRQ RQ UXQQLQJ DQG XVLQJ WKLV WRRO 5HPRYLQJ D OREDO RW 6SDUH 7KH 670 SHUW 7RRO FDQ EH XVHG WR UHPRYH D JOREDO KRW VSDUH 6HH 8VLQJ WKH 670 SHUW 7RRO RQ SDJH IRU PRUH LQIRUPDWLRQ RQ UXQQLQJ DQG XVLQJ WKLV WRRO STM Tool Action xstm mstm Select Tools Expert Tool Run Select Utilities Unbind LUN STM Tool Action xstm mstm Select Tools Expert Tool Run Select Utiliti...

Page 360: ...HQWV DUH IODVKHG WR DLG LQ LGHQWLILFDWLRQ 6HH 8VLQJ WKH 670 SHUW 7RRO RQ SDJH IRU PRUH LQIRUPDWLRQ RQ UXQQLQJ DQG XVLQJ WKLV WRRO STM Tool Action xstm mstm Select Tools Expert Tool Run Select Utilities Flash Component Lights Drive or Utilities Flash Component Lights LUN or Utilities Flash Component Lights Disk Enclosure or Utilities Flash Component Lights Array ...

Page 361: ...PTIMAL STM OPTIMAL The LUN is operating normally No action is required AM60 OPTIMAL PARITY SCAN IN PROGRESS STM OPTIMAL A parity scan is in progress on the disk array No action is required AM60 OPTIMAL REDUNDANCY RE INITIALIZATION PENDING OR IN PROGRESS STM OPTIMAL A background parity sync operation is in progress on this LUN No action is required The LUN can be used immediately AM60 DEGRADED WAIT...

Page 362: ...83 OR UNAVAILABLE 83 This state indicates a drive failure during a LUN binding process If a hot spare has been designated the LUN state should transition to Optimal once the LUN binding is complete If no hot spare is in place the LUN state should transition to Degraded Waiting for Repair Action Degraded 1 once the binding is complete AM60 DEAD CREATION IN PROGRESS STM UNAVAILABLE 84 A formatting o...

Page 363: ...CAUSE UNKNOWN STM FLT 3 The disk has failed due to an unknown condition Replace the disk AM60 REPLACED STM OFF 4 The disk has been replaced The disk will maintain this status until the original data has been rebuilt or copied to the disk No action is required AM60 WRONG DRIVE REMOVED OR REPLACED STM FLT 9 The wrong disk was removed or replaced from a degraded LUN The new disk gets this status Rein...

Page 364: ...led or been removed Replace or reinstall the disk AM60 CAPACITY LESS THAN MINIMUM STM OFF 38 A disk was replaced by a disk with lower capacity Install disk with the proper capacity The disk is unsupported Install a supported disk AM60 NON SUPPORTED CHANNEL ID STM FLT 49 The command made a request to an unsupported channel and ID Retry the command using the proper channel ID AM60 FORMAT OR RECONSTR...

Page 365: ...Q WKH WDEOH 7DEOH RPSRQHQW 6WDWXV RQGLWLRQV Status Description AM60 Good STM Optimal The component is operating normally AM60 Non critical STM Fault 3 A component or condition such as temperature or voltage has exceeded warning limits Although immediate action is not required the cause of the non critical status should be investigated and corrected if necessary AM60 Critical STM Fault 2 A componen...

Page 366: ...er targets connected to the bus 0x02 Controller Drive Interface Group comprises the SCSI interface chips on the controller which connect to the drive buses 0x03 Controller Buffer Group comprises the controller logic used to implement the on board data buffer 0x04 Controller Array ASIC Group comprises the ASICs on the controller associated with the array functions 0x05 Controller Other Group compri...

Page 367: ...drive embedded controller drive electronics and Head Disk Assembly its power supply and the SCSI cable that connects it to the controller or supporting sub enclosure environmental electronics The FRU code designates the channel ID in the most significant nibble and the SCSI ID of the drive in the least significant nibble NOTE Channel ID 0 is not used because a failure of drive ID 0 on this channel...

Page 368: ...LHU KHQ WKH RQWUROOHU QFORVXUH JURXS LV LGHQWLILHG 58 RGH WKH 58 RGH 4XDOLILHU LV LQWHUSUHWHG DV IROORZV Component Status Value Status 0 Optimal 1 Warning 2 Failed 3 Missing FRU Code Qualifier 0 x n n n n Status Component ID Byte Bit Field 7 6 5 4 3 2 1 0 Component Status Component ID ...

Page 369: ...ID Value Component 0 Unspecified 1 Device 2 Power Supply 3 Cooling Element 4 Temperature Sensors 6 Audible Alarm 7 Environmental Services Electronics 8 Controller Electronics 9 Nonvolatile Cache B Uninterruptible Power Supply 0x0C 0x13 Reserved 0x14 SCSI Target Port 0x15 SCSI Initiator Port ...

Page 370: ...ld indicates both the channel and enclosure as follows Enclosure 1 Enclosure 2 Channel 1 0x01 0x06 Channel 2 0x02 0x07 Channel 3 0x03 0x08 Channel 4 0x04 0x09 Channel 5 0x05 0x0A 1 When TIE is set to 1 the Disk Enclosure ID field value corresponds to the enclosure tray ID set on the disk enclosure FRU Code Qualifier 0 x n n n n Status Component ID Byte Bit Field 7 6 5 4 3 2 1 0 TIE Disk Enclosure ...

Page 371: ...it combination 04 01 Logical Unit is in the Process of Becoming Ready The controller is executing its initialization functions on the addressed logical unit This includes drive spinup and validation of the drive logical unit configuration information 04 02 Logical Unit Not Ready Initializing Command Required The controller is configured to wait for a Start Stop Unit com mand before spinning up the...

Page 372: ... action is required by the host Auto reallocation may not have been used but this is the only standard ASC ASCQ that tells the initiator that no further actions are required by the driver 0C 80 Unrecovered Write Error Due to Non Volatile Cache Failure The subsystem Non Volatile cache memory recovery mecha nisms failed after a power cycle or reset This is possibly due to some combination of battery...

Page 373: ...uto Reallocated The controller recovered a read operation to a drive and no fur ther action is required by the host Auto reallocation may not have been used but this is the only standard ASC ASCQ that tells the initiator that no further actions are required by the driver 1A 00 Parameter List Length Error A command was received by the controller that contained a parameter list and the list length i...

Page 374: ...ressed logical unit is currently unconfigured An Add LUN operation in the Logical Array Mode Page must be exe cuted to define the logical unit before it is accessible 26 00 Invalid Field in Parameter List The controller received a command with a parameter list that contained an error Typical errors that return this code are unsupported mode pages attempts to change an unchange able mode parameter ...

Page 375: ... 01 Mode Parameters Changed The controller received a request from another initiator to change the mode parameters for the addressed logical unit This error notifies the current initiator that the change occurred This error may also be reported in the event that Mode Select parameters changed as a result of a cache synchronization error during the processing of the most recent Mode Select request ...

Page 376: ...ad any out standing 31 01 Format Command Failed A Format Unit command issued to a drive returned an unrecov erable error 32 00 Out of Alternates A Re assign Blocks command to a d rive failed 3F 01 Drive micro code changed 3F 0E Reported LUN s data has changed Previously LUN data reported via a Report LUNs command has changed due to LUN creation deletion or controller hot swap 7DEOH 6 6 6HQVH RGHV ...

Page 377: ...ure 7 The controller set the drive state to User failed via Mode Select 8 Not used 9 The controller set the drive state to Wrong drive removed replaced A Not used B The controller set the drive state to Drive capacity mini mum C The controller set the drive state to Drive has wrong block size D The controller set the drive state to Failed Controller stor age failure E Drive failed due to reconstru...

Page 378: ... The FRU codes and qualifi ers indicate the faulty component 3F C8 AC Power Fail The Uninterruptible Power Source has indicated that AC power is no longer present and the UPS has switched to standby power 3F C9 Standby Power Depletion Imminent The UPS has indicated that its standby power source is nearing depletion The host should take actions to stop IO activity to the controller 3F CA Standby Po...

Page 379: ...ing The cache battery is within the specified number of weeks of failing 3F E0 Logical Unit Failure The controller has placed the logical unit in a dead state User data and or parity can no longer be maintained to ensure avail ability The most likely cause is the failure of a single drive in non redundant configurations or a second drive in a configura tion protected by one drive The data on the l...

Page 380: ...p battery 84 Battery Backed NVSRAM or Clock Failure 91 Diagnostic Self Test failed non data transfer components test 92 Diagnostic SelfTest failed data transfer components test 93 Diagnostic SelfTest failed drive Read Write Buffer data turnaround test 94 Diagnostic Self Test failed drive Inquiry access test 95 Diagnostic Self Test failed drive Read Write data turn around test 96 Diagnostic Self Te...

Page 381: ...r has detected what it believes is a temporary software failure that is likely to be recovered if retried 45 00 Selection Time out on a Destination Bus A drive did not respond to selection within a selection time out period 47 00 SCSI Parity Error The controller detected a parity error on the host SCSI bus or one of the drive SCSI buses 48 00 Initiator Detected Error Message Received The controlle...

Page 382: ...80 Disk SMART Event Self Monitoring Analysis and Reporting Technology 80 02 Bad ASC code detected by Error Event Logger 80 03 Error occurred during data transfer from SRM host 84 00 Operation Not Allowed With the Logical Unit in its Current State The requested command or Mode Select operation is not allowed with the logical unit in the state indicated in byte 76 of the sense data Examples would be...

Page 383: ...ubsystem Monitor NVSRAM values configured incorrectly 8A 00 Illegal Command for Drive Access The initiator attempted to pass a command through to a drive that is not allowed The command could have been sent in pass thru mode or by attempting to download drive microcode 8A 01 Illegal Command for the Current RAID Level The controller received a command that cannot be executed on the logical unit due...

Page 384: ...nd 91 03 Illegal Operation for Current Drive State A drive operation was requested through a Mode Select that cannot be executed due to the state of the drive An example would be a Delete Drive when the drive is part of a LUN 91 09 Illegal Operation with Multiple SubLUNs Defined An operation was requested that cannot be executed when multiple SubLUNs are defined on the drive 91 33 Illegal Operatio...

Page 385: ...eration For Drive Group State An operation was requested that cannot be executed due to the current state of the Drive Group 91 51 Illegal Reconfiguration Request Legacy Constraint Command could not be completed due to Legacy configuration or definition constraints 91 53 Illegal Reconfiguration Request System Resource Constraint Command could not be completed due to resource limitations of the con...

Page 386: ... Could Not Be Enabled The controller could not perform write back caching due to a battery failure or discharge Two Minute Warning signal from the UPS or an ICON failure A1 00 Write Back Caching Could Not Be Enabled RDAC Cache Size Mismatch The controller could not perform write back caching due to the cache sizes of the two controllers in the RDAC pair not match ing A4 00 Global Hot Spare Size In...

Page 387: ...he Inter controller Communications Have Failed The controller has detected the failure of the communications link between redundant controllers D0 06 Drive IO Time out The controller destination IO timer expired while waiting for a drive command to complete D1 0A Drive Reported Busy Status A drive returned a busy status in response to a command E0 XX Destination Channel Error XX 00 through 07 indi...

Page 388: ... Indicates redundant path is not available to devices ASCQ 21 Indicates destination drive channels are connected to each other Sense byte 26 will contain the Tray ID Sense byte 27 will contain the Channel ID 7DEOH 6 6 6HQVH RGHV FRQWªG Additional Sense Code Additional Sense Code Qualifier Interpretation ...

Page 389: ... 0x1009 Memory Parity Error Logged when a memory parity error is detected by the destination driver Informational 0x0 Error 0x1 Controller 0x8 0x100A Disk Check Condition The driver was unable to recover the specified device Returned a check condition to the driver and driver retries have been exhausted Informational 0x0 Error 0x1 Drive 0x1 0x100B Destination SOD Error Logged when the destination ...

Page 390: ... Failure Logged when destination driver level 0 diagnostics failed for the specified channel Informational 0x0 Error 0x1 Controller 0x8 0x1014 Reassign Block Due to Write Failure Logged when the destination driver issues a reassign block to the drive due to a write failure Informational 0x0 Error 0x1 Controller 0x8 0x1015 Bad Mode Select Parameters Logged when the controller has detected a drive w...

Page 391: ...e as a response to have a host bus reset propagated to it by the alternate controller in a cluster environment Informational 0x0 Notification 0x4 Controller 0x8 0x1103 Host SCSI Bus Reset Received Logged when a host bus reset was received and the controller is going to propagate it to the alternate controller in a wolf pack environment Log entries for Host Bus Reset Received and Host Bus Reset sho...

Page 392: ... by the controller Informational 0x0 Error 0x1 Controller 0x8 0x1204 Internal Structure Initialization Error Logged when a controller is unable to initialize an internal structure Informational 0x0 Error 0x1 Controller 0x8 0x1205 Internal General Error Logged when an internal error e g unable to obtain memory unable to send frame occurs Informational 0x0 Error 0x1 Controller 0x8 0x1206 Link Error ...

Page 393: ...et Primitive Sent Logged when a device reset primitive is sent Informational 0x0 Error 0x1 Controller 0x8 0x1502 Device Enable Logged when a device is enabled Informational 0x0 Error 0x1 Controller 0x8 0x1503 Device Bypass Logged when a device is bypassed Informational 0x0 Error 0x1 Controller 0x8 0x1504 Fibre Channel Port Reset Logged when a Fibre Channel port is reset Informational 0x0 Error 0x1...

Page 394: ...ification 0x4 Controller 0x8 0x2010 End Synchronize Cache Logged when cache synchronization for the specified unit completes Informational 0x0 Notification 0x4 Controller 0x8 0x2011 Flush Cache Begin Logged when an operation to flush cache for the specified unit is begun Informational 0x0 Notification 0x4 Controller 0x8 0x2012 Flush Cache End Logged when an operation to flush cache for the specifi...

Page 395: ... Informational 0x0 Notification 0x4 Controller 0x8 0x2019 I O Elapsed Time Reached Threshold Logged if performance monitoring is enabled and an I Os elapsed time equal to or exceeds the threshold limit Informational 0x0 Notification 0x4 Controller 0x8 0x201A RAID 1 or RAID 5 VDD Restore Begin Logged at the beginning of a RAID 1 or RAID 5 VDD restore operation Informational 0x0 Notification 0x4 Con...

Page 396: ...ormational 0x0 Notification 0x4 Controller 0x8 0x2024 Media Scan Scrub Resume Logged when scrubbing operations are resumed for the specified unit Informational 0x0 Notification 0x4 Controller 0x8 0x2025 Rebuild Begin Logged when reconstruction operations are started for the specified unit Informational 0x0 Notification 0x4 Drive 0x1 0x2026 Rebuild End Logged when reconstruction operations for the ...

Page 397: ... Parity Scan End Logged when parity scan operations for the specified unit have completed Informational 0x0 Notification 0x4 Controller 0x8 0x202D Parity Scan Resume Logged when parity scan operations are resumed for the specified unit Informational 0x0 Notification 0x4 Controller 0x8 0x202E Unrecoverable Read Error Detected Logged when an Unrecoverable Read Error is detected Critical 0x1 Notifica...

Page 398: ...area was received Informational 0x0 Notification 0x4 Controller 0x8 0x2107 Request to Clear Cache Manager DACSTORE A request to clear the cache managers DACSTORE area was received Informational 0x0 Notification 0x4 Controller 0x8 0x2109 Controller Hardware Cache Size Mismatch Write back cache could not be enabled to due different cache sizes of the controllers in the subsystem ASC ASCQ value of 0x...

Page 399: ...etected Informational 0x0 Error 0x1 Controller 0x8 0x2110 Cache Memory Diagnostic Fail Logged when a persistent RPA Memory Parity error is detected Informational 0x0 Failure 0x2 Controller 0x8 0x2112 Cache Battery Fully Charged Cache battery has transitioned to the good state Informational 0x0 Notification 0x4 Battery 0x9 0x2113 Cache Battery Warning Logged when the cache battery is within the spe...

Page 400: ...rmally Informational 0x0 Notification 0x4 Controller 0x8 0x2118 Memory Parity ECC Error Logged a memory parity error occurs and information on the error is available Informational 0x0 Error 0x1 Controller 0x8 0x2119 Recovered Data Buffer Memory Error Logged when the controller has detected and corrected a recoverable error in the data buffer memory Informational 0x0 Notification 0x4 Controller 0x8...

Page 401: ...ion fails Informational 0x0 Notification 0x4 Volume 0xD 0x2206 Device Rebuild Complete Logged when CFG manager has completed reconfiguring the specified device successfully Informational 0x0 Notification 0x4 Volume 0xD 0x2207 Copy to Device Complete Logged when the configuration manager has completed the copy process to the specified device Informational 0x0 Notification 0x4 Volume 0xD 0x2208 Reco...

Page 402: ...unit Informational 0x0 Notification 0x4 Unknown 0x0 0x220F Media Scan Scrub Complete Logged when a scrub operation is completed for the specified unit Informational 0x0 Notification 0x4 Unknown 0x0 0x2210 Restore Begin Logged when cfg manager begins a restore operation on specified unit and device number Informational 0x0 Notification 0x4 Controller 0x8 0x2211 Restore End Logged when cfg manager s...

Page 403: ...fied LUN is failed during uncompleted write processing Informational 0x0 Notification 0x4 Drive 0x1 0x2219 LUN Piece Removed Logged when a piece of specified LUN has been removed Informational 0x0 Notification 0x4 Drive 0x1 0x221A LUN Piece Replace Logged when a piece of specified LUN has been replaced Informational 0x0 Notification 0x4 Drive 0x1 0x221B LUN Piece In Service Logged when the configu...

Page 404: ... for two devices Informational 0x0 Notification 0x4 Drive 0x1 0x2224 Device Reconstruction Start Logged when reconstruction is started for the specified device Informational 0x0 Notification 0x4 Volume 0xD 0x2225 Device Reconstruction Restart Logged when reconstruction is restarted for the specified device Informational 0x0 Notification 0x4 Volume 0xD 0x2226 Disk Spun Down Logged when the specifie...

Page 405: ... Informational 0x0 Notification 0x4 Unknown 0x0 0x222C Disk Unassigned Logged when a drive is to be marked unassigned also Logged if an unknown drive that was part of a LUN is to be brought online Informational 0x0 Notification 0x4 Drive 0x1 0x222D Fail Disk Function Called Logged when external interface or cfgDriveFailed is called Informational 0x0 Notification 0x4 Drive 0x1 0x222E Mark Disk Remo...

Page 406: ...ormational 0x0 Notification 0x4 Drive 0x1 0x2232 Disk Already Removed Logged when the configuration manager is called to remove a drive that has already been removed Informational 0x0 Notification 0x4 Drive 0x1 0x2233 Unassigned Disk Marked as Removed Logged when an unassigned drive has been marked as removed by the configuration manager Informational 0x0 Notification 0x4 Drive 0x1 0x2234 Disk Rem...

Page 407: ...ed as a global hot spare internally Informational 0x0 Notification 0x4 Drive 0x1 0x223A Unassigned or Failed Disk Marked Deleted Logged when a drive is to be marked as deleted Previously the drive was unassigned or failed Informational 0x0 Notification 0x4 Drive 0x1 0x223B Failed or Replaced Disk Marked as Replaced Logged when a failed or replaced drive is marked as replaced Informational 0x0 Noti...

Page 408: ...ive 0x1 0x2242 Deleted Unassigned Disk with No DACSTORE Logged when an unassigned drive without a DACSTORE has been deleted Informational 0x0 Notification 0x4 Drive 0x1 0x2243 Removed Unassigned Disk with No DACSTORE Logged when an unassigned drive without a DACSTORE has been removed Informational 0x0 Notification 0x4 Drive 0x1 0x2244 Unknown Disk Marked Unassigned Logged when an unknown drive is ...

Page 409: ...uration manager posts and UA AEN of ASC ASCQ 0x3F 0x8B indicating the controller set the drive state to Drive Capacity Minimum Critical 0x1 Notification 0x4 Drive 0x1 0x224A Wrong Sector Size Logged when the configuration manager posts and UA AEN of ASC ASCQ 0x3F 0x8C indicating the controller set the drive state to Drive has wrong blocksize Critical 0x1 Notification 0x4 Drive 0x1 0x224B Disk Form...

Page 410: ...Global Hot Spare device is not large enough to cover all of the drives in the subsystem Informational 0x0 Notification 0x4 Drive 0x1 0x2250 LUN Failure Logged when the configuration manager posts and UA AEN of ASC ASCQ 0x3F 0xE0 indicating Logical Unit Failure Critical 0x1 Failure 0x2 Volume 0xD 0x2251 Disk Failed Rebuild at Start of Day SOD Logged when the configuration manager posts and UA AEN o...

Page 411: ...r controller hot swap Informational 0x0 Notification 0x4 Volume 0xD 0x2254 Disk Parity Scan Error Logged when there is a parity data mismatch encountered during a drive parity scan operation Critical 0x1 Notification 0x4 Volume 0xD 0x2255 Bad LUN Definition for Auto LUN Transfer Logged when there is an improper LUN definition for Auto LUN transfer The controller will operate in normal redundant co...

Page 412: ...4 Drive 0x1 0x2401 Hot Swap Monitor Detected Disk Inserted Logged in the system log when the hot swap monitor detects that a drive has been inserted in the system Informational 0x0 Notification 0x4 Drive 0x1 0x2503 Mode Switch Active Passive Logged on successful completion of an Active Passive mode switch Informational 0x0 State 0x5 Controller 0x8 0x2504 Mode Switch Dual Active Logged on successfu...

Page 413: ... failed Informational 0x0 Error 0x1 Controller 0x8 0x2603 Default LUN Created at SOD Logged when the default LUN was created at SOD Informational 0x0 State 0x5 Volume 0xD 0x2604 Persistent Memory Parity Error Logged when SOD detects that the persistent memory parity error state has been set Informational 0x0 Error 0x1 Controller 0x8 0x2605 Start of Day Complete Logged when the controller has compl...

Page 414: ...fication 0x4 Battery 0x9 0x2802 UPS Battery Good The UPS battery has charged and transitioned to the good state Informational 0x0 Notification 0x4 Battery 0x9 0x2803 UPS Battery 2 Minute Warning The UPS battery has transitioned given the 2 minute warning The UPS has signaled that it has 2 minutes of power left before failing The controllers will flush any dirty data in their caches and turn off da...

Page 415: ... missing Critical 0x1 Notification 0x4 Unknown 0x0 0x280B Subsystem Line Failed Logged when a subsystem line has transitioned to the Failed state Critical 0x1 Notification 0x4 Unknown 0x0 0x280C Enclosure Transitioned to Good State Logged when an enclosure has transitioned to the Good state Informational 0x0 Notification 0x4 ESM 0x7 0x280D Disk Enclosure Component Failed Logged when an enclosure h...

Page 416: ... subsystem Critical 0x1 Notification 0x4 ESM 0xa 0x2817 Disk Enclosure ID Conflict Cleared logged when the controller detects that an enclosure ID conflict no longer exists Informational 0x0 Notification 0x4 ESM 0xa 0x2818 ESM IDs in Disk Enclosure Are Mismatched logged when the controller detects that the two ESM boards in the same drive tray have different ids Critical 0x1 Notification 0x4 ESM 0...

Page 417: ...Volume 0xD 0x3003 Reserve LUN Command Logged for the reserve command Informational 0x0 Command 0x3 Volume 0xD 0x3004 Release LUN Reservation Logged for the release command Informational 0x0 Command 0x3 Volume 0xD 0x3005 Synchronize Cache Logged when controllers begins execution of Synchronize Cache Informational 0x0 Command 0x3 Controller 0x8 0x3006 Safe Pass Through These log entries are made by ...

Page 418: ...d Informational 0x0 Command 0x3 Controller 0x8 0x300B Mode Select 0x2A Array Physical Page Logged when Mode Select Page 0x2A Array physical page is received Informational 0x0 Command 0x3 Controller 0x8 0x300C Mode Select 0x2B Logical Array Page Logged when Mode Select Page 0x2B Logical Array page is received Informational 0x0 Command 0x3 Volume 0xD 0x300D Mode Select 0x2C Redundant Controller Page...

Page 419: ...Logged when controller firmware download is started Informational 0x0 Command 0x3 Controller 0x8 0x3014 Disk Firmware Download Logged when drive firmware download has started Informational 0x0 Command 0x3 Drive 0x1 0x3019 Mode Select Active Passive Mode Logged when a Mode Select command to make the controller Active is received Critical 0x1 Command 0x3 Controller 0x8 0x301A Disk Firmware Download ...

Page 420: ...ently Logged Event Logged when the controller posts an AEN This is a critical event which sends an SNMP trap to the host Failure 0x2 Notification 0x4 Controller 0x8 0x3200 VKI Common Error Logged when VKI_CMN_ERROR is called with the error level set to ERROR Calls made with a level of CONTINUE or NOTE will not be logged Informational 0x0 Notification 0x4 Controller 0x8 0x3201 VKI Panic Logged when...

Page 421: ...o Alternate Controller Logged when an NVSRAM clear message is sent to the alternate controller This is normally logged as part of a mode select command to the RDAC mode page 0x2C The companion entry of MEL_EV_ICON_NV_CLR_ALT should also be seen in the event log along with this entry Informational 0x0 Notification 0x4 Controller 0x8 0x4002 Shell SysWipe from Alternate Controller Logged when a syswi...

Page 422: ...6 Alternate Controller Quiesce Begin Controller level quiescence was begun on the alternate controller Informational 0x0 Notification 0x4 Controller 0x8 0x4007 Subsystem Quiesce Begin Subsystem level quiescence was begun Informational 0x0 Notification 0x4 Controller 0x8 0x4008 Controller Quiesce Abort Controller level quiescence is aborted Informational 0x0 Notification 0x4 Controller 0x8 0x4009 C...

Page 423: ...to Volume Transfer is initiated Informational 0x0 Notification 0x4 Controller 0x8 0x400F Alternate controller has been reset Logged when the alternate controller was reset The controller number in the event reflects the controller that was held in reset Informational 0x0 Notification 0x4 Controller 0x8 0x4010 Controller Reset Through Firmware Logged when the controller is going to reset itself thr...

Page 424: ...ged on entry to setControllerToFailed_1 Informational 0x0 Command 0x3 Controller 0x8 0x5006 Set Disk Failed Logged on entry to setDriveToFailed_1 Informational 0x0 Command 0x3 Drive 0x1 0x5007 Start Volume Format Logged on entry to startVolumeFormat_1 Informational 0x0 Command 0x3 Volume 0xD 0x5008 Initialize Disk Logged on entry to initializeDrive_1 Informational 0x0 Command 0x3 Drive 0x1 0x5009 ...

Page 425: ...tart Volume Segment Sizing Logged on entry to startVolumeSegmentSizing_1 Informational 0x0 Command 0x3 Volume 0xD 0x5013 Set Controller To Passive Logged on entry to setControllerToPassive_1 Informational 0x0 Command 0x3 Controller 0x8 0x5014 Set Controller To Active Logged on entry to setControllerToActive_1 Informational 0x0 Command 0x3 Controller 0x8 0x5015 Set Storage Array Cache Parameters Lo...

Page 426: ...timal Logged on entry to forceVolumeToOptimal_1 Informational 0x0 Command 0x3 Volume 0xD 0x501E Set Storage Array Tray Positions Logged on entry to setSATrayPositions_1 Informational 0x0 Command 0x3 Unknown 0x0 0x501F Set Volume Media Scan Parameters Logged on entry to setVolumeMediaScanParameters_1 Informational 0x0 Command 0x3 Volume 0xD 0x5020 Set Storage Array Media Scan Rate Logged on entry t...

Page 427: ...ails Informational 0x0 Command 0x3 Controller 0x8 0x5026 Controller Firmware Download Complete Logged when a controller firmware download successfully completes Informational 0x0 Command 0x3 Controller 0x8 0x5027 Controller NVSRAM Download Fail Logged when a controller NVSRAM download fails Informational 0x0 Command 0x3 Controller 0x8 0x5028 Controller NVSRAM Download Complete Logged when a contro...

Page 428: ...pmDeleteHost Informational 0x0 Command 0x3 Unknown 0x0 0x5205 Rename Host Logged on entry to spmRenameHost Informational 0x0 Command 0x3 Unknown 0x0 0x5206 Move Host Logged on entry to spmMoveHost Informational 0x0 Command 0x3 Unknown 0x0 0x5207 Create Host Port Logged on entry to spmCreateHostPort Informational 0x0 Command 0x3 Unknown 0x0 0x5208 Delete Host Port Logged on entry to spmDeleteHostPo...

Page 429: ...on entry to spmMoveSAPort Informational 0x0 Command 0x3 Unknown 0x0 0x520F Create LUN Mapping Logged on entry to spmCreateLUNMapping Informational 0x0 Command 0x3 Volume 0xD 0x5210 Delete LUN Mapping Logged on entry to spmDeleteLUNMapping Informational 0x0 Command 0x3 Volume 0xD 0x5211 Change Volume to LUN Mapping Logged on entry to spmMoveLUNMapping Informational 0x0 Command 0x3 Volume 0xD 0x5212...

Page 430: ...nal 0x0 Notification 0x4 Unknown 0x0 0x5402 Non Compliance Logged when there are features enabled that have not been purchased Informational 0x0 Notification 0x4 Unknown 0x0 0x5403 Tier Non Compliance Logged when there are features that are not in tier compliance e g 6 storage partitions when 4 have been purchased Informational 0x0 Notification 0x4 Unknown 0x0 0x5404 ID Changed Logged when a new S...

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Page 432: ...mestamp byte swapped LSB 16 19 MSB Location Information byte swapped Channel Device or Tray Slot Number LSB 20 23 MSB Iop ID byte swapped LSB 24 25 I O Origin byte swapped 26 27 Reserved MSB LUN Volume Number byte swapped LSB 28 Controller Number 29 Number of Optional Fields Present M 30 Total Length of Optional Field N 31 Pad unused Optional Field Data 32 33 Data Length L 34 35 Data Field Type by...

Page 433: ...is a 4 byte encoded value that includes bits for drive and controller inclusion event priority and the event value The Event Number field is encoded as fol lows YHQW 1XPEHU QWHUQDO ODJV 7KH QWHUQDO ODJV DUH XVHG LQWHUQDOO ZLWKLQ WKH FRQWUROOHU ILUPZDUH IRU HYHQWV WKDW UHTXLUH XQLTXH KDQGOLQJ WKH KRVW DSSOLFDWLRQ LJQRUHV WKHVH YDOXHV 7 6 5 4 3 2 1 0 0 Internal Flags Log Group Priority 1 Category Co...

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Page 435: ...ILHOG VSHFLILHV WKH JHQHUDO FDWHJRU RI WKH HYHQW HQHUDO W SHV RI HYHQWV WKDW DUH ORJJHG IRU D JLYHQ HYHQW JURXS DUH OLVWHG DIWHU WKH HYHQW JURXS YHQW URXSV DUH GHILQHG DV IROORZV Category Value Unknown 0x0 Error 0x1 Failure 0x2 Command 0x3 Notify 0x4 State 0x5 Host 0x6 General 0x7 Reserved 0x8 0xF ...

Page 436: ...I PDQXIDFWXUH W LV LQFUHPHQWHG HYHU VHFRQG DQG VWDUHG UHODWLYH WR DQXDU Component Value Unknown Unspecified 0x0 Device 0x1 Power Supply 0x2 Cooling Element 0x3 Minihub 0x4 Reserved 0x5 Reserved 0x6 Environmental Services Electronics 0x7 Controller Electronics 0x8 Nonvolatile Cache RPA Cache Battery 0x9 Enclosure 0xA Uninterruptible Power Supply 0xB Chip I O or Memory 0xC Volume 0xD Volume Group 0x...

Page 437: ... RWKHU LQIRUPDWLRQ 7KH HYHQW GHVFULSWLRQV ZLOO LQGLFDWH LI WKH 23 LV EHLQJ XVHG IRU XQLTXH ORJ LQIRUPDWLRQ Logging of data for this field is optional and is zero when not specified 2 2ULJLQ 7KH 2 2ULJLQ ILHOG VSHFLILHV ZKHUH WKH 2 RU DFWLRQ RULJLQDWHG WKDW FDXVHG WKH HYHQW W XV RQH RI WKH UURU YHQW RJJHU GHILQHG RULJLQ FRGHV YDOLG 2 2ULJLQ PD QRW EH DYDLODEOH IRU FHUWDLQ 0 HQWULHV DQG VRPH HYHQWV ...

Page 438: ...LHOG LV RSWLRQDO DQG LV HUR ZKHQ QRW VSHFLILHG 1XPEHU RI 2SWLRQDO LHOGV 3UHVHQW 7KH 1XPEHU RI 2SWLRQDO LHOGV 3UHVHQW VSHFLILHV WKH QXPEHU LI DQ RI DGGLWLRQDO GDWD ILHOGV WKDW IROORZ I WKLV ILHOG LV HUR WKHQ WKHUH LV QR DGGLWLRQDO GDWD IRU WKLV ORJ HQWU 2SWLRQDO LHOG DWD 7KH IRUPDW IRU WKH LQGLYLGXDO RSWLRQDO GDWD ILHOGV IROORZV Value Definition 0x00 Controller w Drive side SCSI ID 6 normally the b...

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Page 440: ...w MEL Data 0x0000 1D 29 01 00 00 00 00 00 01 31 48 00 59 B0 22 3A 0x0010 00 00 00 00 00 00 00 00 00 00 00 00 01 05 B4 00 0x0020 20 00 00 01 70 00 06 00 00 00 00 98 00 00 00 00 0x0030 95 02 00 00 00 00 00 00 01 00 00 00 00 00 00 00 0x0040 00 00 00 00 20 00 00 81 00 00 00 00 00 08 18 00 0x0050 00 00 00 00 00 00 00 00 00 00 00 00 00 00 31 54 0x0060 38 33 37 31 30 30 35 30 20 00 00 81 20 20 20 20 0x00...

Page 441: ...ILHOG DFK RSWLRQDO GDWD UHFRUG FRQWDLQV D PD LPXP RI GDWD E WHV 7R ILQG WKH QH W GDWD ILHOG DGG WKH RSWLRQDO GDWD ILHOG OHQJWK WKH OHQJWK RI WKH KHDGHU WR WKH FXUUHQW SRVLWLRQ LQ WKH EXIIHU RX YH UHDFKHG WKH HQG ZKHQ WKH QXPEHU RI RSWLRQDO GDWD ILHOGV GHFRGHG HTXDOV WKH WRWDO QXPEHU RI RSWLRQDO ILHOGV 1D 29 01 00 00 00 00 00 01 31 48 00 59 B0 22 3A 7LPH6WDPS YHQW 1XPEHU 6HTXHQFH QXPEHU E WHV E WH ...

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Page 443: ...0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 4th optional field 20 00 00 81 HQJWK LV DWD W SH LV FRQWLQXHG VHQVH GDWD 00 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 5th optional field 20 00 00 81 HQJWK LV DWD W SH LV FRQWLQXHG VHQVH GDWD 00 00 00 00 00 00 00 00 00 00 00 00 30 33 31 36 30 37 2F 30 37 34 34 35 37 00 00 00 00 00 00 00 ...

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Page 445: ...HP UX Diagnostic Tools 445 5 HP UX DIAGNOSTIC TOOLS Overview 446 Support Tools Manager 447 AR60DIAG Offline Diagnostic 464 Healthcheck Diagnostic Tool 503 ...

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Page 458: ...N Flash Fault LEDs on all disks in the selected LUN Disk Enclosure Flash Fault LEDs on all disks in the selected disk enclosure Array Flash Fault LEDs on all disks in the disk array HP Use Only Array Aliasing NA Assign an alias name to the disk array Change LUN Owner NA Assign the ownership of the LUN to the other disk array controller Controller Mode NA Change state of disk array controller from ...

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Page 463: ... currently in use Instructions Lists basic instructions for Firmware Update Tool use Update Perform Disk Download Downloads firmware to the specified disk type Perform Controller Download Downloads firmware to the disk array controllers Perform Disk Enclosure BCC Download Downloads firmware to the disk enclosure BCC modules Firmware can be downloaded to a specific enclosure or to all enclosures on...

Page 464: ...WH GHVFULSWLRQ RI HDFK FRPPDQG LV LQFOXGHG LQ WKLV FKDSWHU 7DEOH 5 RPPDQGV Command Description BIND Binds a LUN CHANNEL Sets the channel address environment variable CLRLOG Clears the internal logs of a controller or disk CONFIG Sets both controllers to active mode CONTROLLER Sets the controller address environment variable CNTRLTEST Tests a controller DESCRIBE Displays LUN configurations and warn...

Page 465: ... WKH GLVN DUUD 6XSSRUW 6RIWZDUH 5 UHTXLUHV DOO WKH VRIWZDUH QHHGHG IRU 2 5 DOVR QHHGV WKH 0 33 5 6 DQG WKH 2 6 IURP WKH SURWRFRO OHYHO GRZQ DISPMAP Displays the operational disk arrays connected to the host DOWNLOAD Downloads firmware to the specified controller BCC or disk IDENTIFY Flashes the LEDs on specified disk PARITYSCAN Performs real time data integrity checking on specified LUN READLOG Di...

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Page 468: ...KH HQYLURQPHQW YDULDEOH 5 OHYHO DQG WKH GLVNV LQFOXGHG LQ WKH 81 DUH LGHQWLILHG ZKHQ ELQGLQJ D 81 6 QRSVLV bind controller LUN DPSOH 7KH IROORZLQJ H DPSOH ELQGV D 5 81 RQ FRQWUROOHU 7KH 81 LV DVVLJQHG QXPEHU DQG XVHV WZR GLVNV DQG AR60DIAG bind controller 1 lun 2 Enter Raid level 1 5 Enter q to quit 1 Raid level 1 should have even number of drives Enter the number of drives to be bound Enter q to ...

Page 469: ... 5 2IIOLQH LDJQRVWLF 469 HP UX Diagnostic Tools 1 Drives to be bound to this lun are Channel 1 disk 0 Channel 2 disk 1 Do you want to continue y n Y Lun 2 is created and initializing ...

Page 470: ...RU FKDQQHO DUH I D YDOXH LV QRW VSHFLILHG WKH FXUUHQW YDOXH RI WKH FKDQQHO YDULDEOH LV GLVSOD HG Note 7KH 21752 5 YDULDEOH VKRXOG EH VHW EHIRUH VHWWLQJ WKH FKDQQHO YDULDEOH 6 QRSVLV channel channel DPSOH 7KH IROORZLQJ H DPSOH FKHFNV WKH FXUUHQW FKDQQHO YDULDEOH YDOXH DQG WKHQ FKDQJHV WKH FKDQQHO YDULDEOH IURP LWV FXUUHQW YDOXH RI WR D YDOXH RI AR60DIAG channel Channel is set to 3 AR60DIAG channel ...

Page 471: ...U RU GLVN LGHQWLILHG E WKH HQYLURQPHQW YDULDEOHV 6 QRSVLV clrlog controller clrlog controller channel disk DPSOH 7KH IROORZLQJ H DPSOH FOHDUV WKH LQWHUQDO ORJV RI FRQWUROOHU DQG WKHQ WKH ORJV RQ GLVN RQ FKDQQHO AR60DIAG clrlog controller 0 Proceed with Clear Log Continue y n y Controller Logs Successfully Cleared AR60DIAG clrlog controller 0 channel 1 disk 1 Proceed with Clear Log Continue y n y D...

Page 472: ...WK FRQWUROOHUV WR WKH DFWLYH VWDWH 2QH VLWXDWLRQ LQ ZKLFK WKLV FRPPDQG LV XVHG LV DIWHU UHSODFLQJ 81 XVLQJ WKH 81 1 FRPPDQG 6 QRSVLV config RDAC DPSOH 7KH IROORZLQJ H DPSOH VHWV ERWK FRQWUROOHUV WR WKH DFWLYH VWDWH AR60DIAG config RDAC Controllers set to active ...

Page 473: ...QWUROOHU LV LGHQWLILHG E D XQLTXH QXPEHU ZKLFK FDQ EH GLVSOD HG XVLQJ WKH 630 3 FRPPDQG I D YDOXH LV QRW VSHFLILHG WKH FXUUHQW YDOXH RI WKH FRQWUROOHU YDULDEOH LV UHWXUQHG 6 QRSVLV controller controller 2XWSXW DPSOH 7KH IROORZLQJ H DPSOH FKHFNV WKH FXUUHQW FRQWUROOHU YDULDEOH YDOXH DQG WKHQ FKDQJHV WKH FRQWUROOHU YDULDEOH IURP LWV FXUUHQW YDOXH RI WR D YDOXH RI AR60DIAG controller Controller is se...

Page 474: ... 0 Enter the level of testing 0 3 2 Controller Test successful Test Level Testing Performed 0 Test hardware components on the selected controller 1 Level 0 tests plus Issue a Write Buffer and Read Buffer to each disk owned by the controller Issue an Inquiry command to each disk not owned by the controller 2 Level 1 tests plus Write and read the maintenance area on each disk owned by the controller...

Page 475: ...HQW YDULDEOHV 6 QRSVLV describe controller options cache describe controller options settings describe controller options ownership describe controller options useroptions describe controller status describe controller describe controller channel describe controller LUN describe controller channel disk Command Option Description cache Display controller cache settings settings Display controller s...

Page 476: ...r 21 11 14 18 1999 A single controller configuration has been detected Controller 0 Controller 1 Address 8 8 8 0 6 0 0 0 State ACTIVE PASSIVE Luns 0 NONE Display SES configuration information Continue y n DISK DEVICES IndexChannelSlotStatus _______________ _____ 0 1 0 OK 1 1 8 OK 2 1 1 OK 3 1 9 OK 4 1 2 OK 5 1 10 OK 6 1 3 OK 7 1 11 OK 8 1 4 OK 9 1 12 OK POWER SUPPLIES IndexLocation Status ...

Page 477: ...BUs IndexLocation Status ______________________ 0 Controller OK Display physical array information Array Physical Page 0x2A SCSI Scsi Channel ID 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 0 00 01 01 01 01 01 11 11 11 11 11 11 11 11 11 15 0A 01 01 01 01 01 11 11 11 11 11 11 11 11 11 Status code legend 00 Included 01 Non existent drive 02 Unassigned drive 07 The addressed controller 0A Enclosure services m...

Page 478: ...ET Write Caching WITHOUT Batteries NOT SET Force Wrt thru on 2 min warning NOT SET Cache Mirror Enable SET Write Cache Active NOT SET Read Cache Active SET Batteries OK SET Alternate Ctrl Batteries OK SET Cache Mirror Active NOT SET Alternate Ctrl Cache Mirroring Active NOT SET Batteries preset SET Alternate Battery power available for cache SET Read Cache Algorithm 1 Write Cache Algorithm 1 Cache...

Page 479: ... 0x00a0b8 VSID 128 0x80 IEEE Extended Unique Indentifer 0x00 0x06 0x01 0x66 0x00 0x00 0x00 0x04 Quiescence Value 5 AR60DIAG describe controller 0 options ownership Controller pair at address 8 8 8 0 6 0 0 0 Primary Serial Number 1T83710047 Secondary Serial Number 1T83710065 AR60DIAG describe controller 0 options useroptions User option settings Byte Value Meaning 0x00 0x00 Enable Synchronous Negot...

Page 480: ... byte 0x0B 0x00 0x0c 0x01 Start up Sequence control bits Dwnld status bit is set Selection response delay NOT set 0x0d 0x00 Spindle Synchronization Control 0x00 0x0e 0x00 Reserved bytes 0x0E 0x0F 0x00 0x00 0x10 0x14 Host Cmd Delay on Bus Reset 2 seconds 0x11 0x20 Inquiry Unconfigured Device Type 0x20 0x12 0x14 Reserved bytes 0x12 0x13 0x14 0x00 0x14 0x15 Drv Bus Reset to Ready Wait Time 2 seconds ...

Page 481: ... 0 minutes 0x24 0x00 Inquiry Non owned LUN device type 0x 02x 0x25 0x00 Parity scan options Auto parity scan NOT enabled 0x26 0x00 LUN takeover UnitAtn ASC 0x00 0x27 0x00 Serial Status Display 0x00 0x28 0x04 Misc options byte 0x28 Synchronize NVSRAM is SET Load Network Software is NOT SET Report in Inquiry as SCSI 3 is NOT SET Treat BusDeviceReset as BUS RESET is NOT SET Disable use of FUA is NOT ...

Page 482: ...OT SET Disable immediate avail during LUN creation SET Multi parallel SCSI host RESET Prop enable NOT SET Default ECDE Value NOT SET Alternate Cntrlr Reset Prop Enable SET 0x30 0x00 Misc options byte 4 0x00 0x31 0x00 Background Disk Scrubbing Options 0x00 0x32 0x00 Universal Transport Mechanism Disabled Bytes 02x Reserved for future use AR60DIAG describe controller 0 channel 1 JBOD connected to ch...

Page 483: ... AR60DIAG describe controller 0 lun 0 The controller reports 1 lun LUN 0 configuration Raid Level 0 Lun Type Sub Lun MaxLBA 2047999 Current LUN state Operational Approximate capacity 100 MBytes Lun is composed of 3 drives Shown below in channel address format 1 0 2 2 3 1 Continue y n Lun 0 Reconstruction Frequency tenths of seconds 1 ...

Page 484: ...DOXHV DUH I D YDOXH LV QRW VSHFLILHG WKH FXUUHQW YDOXH RI WKH GLVN YDULDEOH LV UHWXUQHG Note 7KH 21752 5 YDULDEOH DQG WKH 11 YDULDEOH VKRXOG EH VHW EHIRUH VHWWLQJ WKH 6K YDULDEOH 6 QRSVLV disk disk 2XWSXW DPSOH 7KH IROORZLQJ H DPSOH FKHFNV WKH FXUUHQW GLVN YDULDEOH YDOXH DQG WKHQ FKDQJHV WKH GLVN YDULDEOH IURP LWV FXUUHQW YDOXH RI WR D YDOXH RI AR60DIAG disk Disk is set to 1 AR60DIAG disk 4 Disk i...

Page 485: ...EOH 6 QRSVLV dispconf dispconf controller DPSOH AR60DIAG dispconf Controller 0 Controller 1 Address 10 8 8 0 255 0 7 0 State PASSIVE ACTIVE Luns 0 UNKNOWN JBOD connected to channel 1 Drv in slot 0 ScsiAdd 0 OK Drv in slot 1 ScsiAdd 8 OK Drv in slot 2 ScsiAdd 1 OK Drv in slot 3 ScsiAdd 9 OK Drv in slot 4 ScsiAdd 2 OK Drv in slot 5 ScsiAdd 10 OK Drv in slot 6 ScsiAdd 3 OK Drv in slot 7 ScsiAdd 11 OK...

Page 486: ... 2 OK Supply 1 ON AND OK Supply 2 ON AND OK JBOD connected to channel 3 Nothing appears to be connected to this channel JBOD connected to channel 4 Nothing appears to be connected to this channel JBOD connected to channel 5 Nothing appears to be connected to this channel JBOD connected to channel 6 Nothing appears to be connected to this channel LUN 0 configuration Raid Level 5 Lun Type Regular Lu...

Page 487: ...LOHV IRU WKH GLVN DUUD FRPSRQHQWV 6 QRSVLV dispfiles DPSOH AR60DIAG dispfiles File Name Intended Product Size Note nvsram_G HP A5277A 959 NVSRAM bootware_07 HP A5277A 532116 Bootware firmware_45 HP A5277A 1559728 Application firmware alp frm HP A5272A 230596 BCC firmware HP02 frm 303360 Disk firmware ...

Page 488: ... WR GHWHUPLQH ZKDW QXPEHU 5 KDV DVVLJQHG WR HDFK GLVN DUUD FRQWUROOHU RQVHTXHQWO RX VKRXOG UXQ WKLV FRPPDQG DQG SULQW RU UHFRUG WKH FRQWUROOHUV QXPEHUV EHIRUH H HFXWLQJ DQ 5 FRPPDQGV 6 QRSVLV dispmap 2XWSXW DPSOH 7KH IROORZLQJ H DPSOH VKRZV D VDPSOH RXWSXW IURP WKH GLVSPDS FRPPDQG 1RWH WKH QXPEHU LQ WKH OHIW PRVW FROXPQ ZKLFK LV WKH DVVLJQHG WR WKH FRQWUROOHU E 5 AR60DIAG dispmap Test Disk Path Pr...

Page 489: ...G GRZQORDG ILUPZDUH WR WKDW FRQWUROOHU I D FRQWUROOHU DQG FKDQQHO DUH VSHFLILHG GRZQORDG ILUPZDUH WR WKH PRGXOH RQ WKDW FKDQQHO I WKH GLVN HQFORVXUH LV LQ EULGJH PRGH GRZQORDG ILUPZDUH WR ERWK PRGXOHV I D FRQWUROOHU FKDQQHO DQG GLVN DUH VSHFLILHG GRZQORDG ILUPZDUH WR WKDW GLVN WARNING This command is destructive and downloading an incorrect firmware file could render your disk drive inoperative Al...

Page 490: ...p frm HP A5272A 230596 BCC firmware HP02 frm 303360 Disk firmware Legend File name name of the firmware file Intended Product firmware file s intended product Size exact byte size of the firmware image Enter the firmware file name displays the files Default quits HP02 frm filename HP02 frm dataSize 303360 dataHdrSize 1088 loadSize 304448 ScsiWriteBuffer success 0 ScsiWriteBuffer success 1 ScsiWrit...

Page 491: ... 5 2IIOLQH LDJQRVWLF 491 HP UX Diagnostic Tools ScsiWriteBuffer success 9 writing partial chunk 3728 bytes ScsiWriteBuffer success out of loop 24 Firmware downloaded SUCCESSFULLY ...

Page 492: ...LOO EH IODVKHG RQ WKH GLVN LGHQWLILHG E WKH FXUUHQW HQYLURQPHQW YDULDEOHV 6 QRSVLV identify controller channel disk on off DPSOH 7KH IROORZLQJ H DPSOH IODVKHV WKH V IRU GLVN RQ FKDQQHO RI FRQWUROOHU AR60DIAG identify controller 1 channel 3 disk 2 Flashing LEDs for controller 1 channel 3 disk 2 on The LED for Controller 1 Channel 3 Disk 2 is ON ...

Page 493: ...Tools 3 5 7 6 1 7KH 3 5 7 6 1 FRPPDQG SHUIRUPV UHDO WLPH GDWD LQWHJULW FKHFNLQJ RQ WKH VSHFLILHG 81 6 QRSVLV parityscan controller LUN DPSOH 7KH IROORZLQJ H DPSOH SHUIRUPV D SDULW VFDQ RQ 81 RQ FRQWUROOHU AR60DIAG parityscan controller 0 lun 3 ...

Page 494: ... WKH VSHFLILHG GLVN DUUD FRQWUROOHU LVN GLVSOD LQWHUQDO ORJV IRU WKH VSHFLILHG GLVN 6 QRSVLV readlog readlog controller readlog controller channel disk DPSOH 7KH IROORZLQJ H DPSOH UHDGV WKH ORJ RI FRQWUROOHU DQG WKHQ RI GLVN RQ FKDQQHO AR60DIAG readlog controller 0 Last n Deferred Errors or Asynchronous Events Event Number 1 Format Block Sense Key 0x6 Information 0 Additional Sense Length 152 Comm...

Page 495: ... Counter Page Read Page Read Errors Page Code 5 Error Counter Page Verify Page Verify Errors Page Code 6 Non Medium Error Page Non Medium Page Code 37 Vendor Unique or Non SCSI 2 Standard Vendor Unique Page Code 3e Vendor Unique or Non SCSI 2 Standard Vendor Unique Write Errors Errors Corrected With Possible Delays 0 Total Errors Corrected By Applying Retries 0 Total Errors Corrected 0 Total Times...

Page 496: ...Algorithm Processed 0 Total Bytes Processed 0x0000000009c6ce00 Total Uncorrected Errors 0 NonMedium Errors Errors Corrected Without Substantial Delay 0 Vendor Unique Page 0x37 Dump Entering PrintAsciiHex with length 0x2c Addr Hexadecimal ASCII 0 0x 0 0x37 0x00 0x00 0x28 0x00 0x00 0x00 0x04 7 8 0x 8 0x04 0xef 0xb1 0x33 0x00 0x01 0x00 0x04 3 16 0x 10 0x08 0xcc 0x96 0x25 0x00 0x02 0x00 0x04 24 0x 18 ...

Page 497: ... 5 2IIOLQH LDJQRVWLF 497 HP UX Diagnostic Tools 0 0x 0 0x3e 0x00 0x00 0x10 0x00 0x00 0x00 0x04 8 0x 8 0x00 0x03 0xf1 0xc2 0x00 0x08 0x00 0x04 16 0x 10 0x00 0x00 0x00 0x74 t ...

Page 498: ...GLVSOD HG IRU WKH FRQWUROOHU LGHQWLILHG E WKH FXUUHQW HQYLURQPHQW YDULDEOHV 6 QRSVLV revision revision controller revision controller channel revision controller channel all DPSOH 7KH IROORZLQJ H DPSOH GLVSOD V WKH ILUPZDUH UHYLVLRQ IRU FRQWUROOHU DQG WKHQ WKH UHYLVLRQ IRU FKDQQHO AR60DIAG revision controller 0 Controller Revision A5277A HP 9301 Storage Array controller device CONTROLLER PCA REVIS...

Page 499: ...AGATE HP01 Disk Channel 1 Address 6 INFINITI SYMBIOS 1 00 Pro cessor device Channel 1 Address 15 3520EX15 IBM 2 Processor device Channel 2 Address 6 INFINITI SYMBIOS 1 00 Pro cessor device Channel 3 Address 6 INFINITI SYMBIOS 1 00 Pro cessor device Channel 1 Address 0 ST39173LC SEAGATE HP01 Disk Channel 1 Address 1 ST39173LC SEAGATE HP01 Disk Channel 1 Address 2 ST39173LC SEAGATE HP01 Disk Channel...

Page 500: ...LC SEAGATE HP01 Disk Channel 1 Address 4 ST39173LC SEAGATE HP01 Disk Channel 1 Address 6 INFINITI SYMBIOS 1 00 Pro cessor device Channel 1 Address 15 3520EX15 IBM 2 Processor device Channel 1 Address 0 ST39173LC SEAGATE HP01 Disk Channel 1 Address 1 ST39173LC SEAGATE HP01 Disk Channel 1 Address 2 ST39173LC SEAGATE HP01 Disk Channel 1 Address 3 ST39173LC SEAGATE HP01 Disk Channel 1 Address 4 ST3917...

Page 501: ...ic Tools 6 2 19 7KH 6 2 19 FRPPDQG GLVSOD V WKH FXUUHQW YDOXHV RI WKH HQYLURQPHQW YDULDEOHV 6 QRSVLV showenv DPSOH 7KH IROORZLQJ H DPSOH GLVSOD V WKH FXUUHQW YDOXHV IRU WKH HQYLURQPHQW YDULDEOHV AR60DIAG showenv controller 1 channel 2 disk 4 ...

Page 502: ...EOH 7KH 81 1 FRPPDQG LV DOVR XVHG WR UHSODFH 81 6 QRSVLV unbind controller LUN DPSOH 7KH IROORZLQJ H DPSOH XQELQGV 81 RQ FRQWUROOHU AR60DIAG unbind controller 1 lun 2 W A R N I N G W A R N I N G W A R N I N G UNBIND is a destructive command All user data on the currently configured LUN is about to be LOST Destroy LUN 2 and ALL user data Press y for yes n for no then press Return y LUN 2 is UNBOUND...

Page 503: ...H WR UHFHLYH DXWRPDWLF XSGDWHV HDOWKFKHFN LV D DYD SURJUDP WKDW FRQVLVWV RI D VFULSW QDPHG check DQG DQ DSSOLFDWLRQ QDPHG Healthcheck 7KHVH ZLOO EH LQVWDOOHG ORFDOO LQ GLUHFWRU java progs healthcheck 7KH FKHFN VFULSW ZLOO EH H HFXWHG RQ WKH FXVWRPHU V V VWHP 7KH FROOHFWHG GDWD LV ZULWWHQ LQWR D ILOH FDOOHG system gz ZKLFK FDQ EH VHQW DV D ELQDU ILOH YLD HPDLO 6WRUH WKH ILOH ORFDOO LQ D GLUHFWRU XQ...

Page 504: ...FDWLRQ 7KH ILUVW WLPH RX VWDUW WKH DSSOLFDWLRQ LW PD DVN ZKHUH WKH ILOH javaw exe UHVLGHV 7KLV ILOH LV LQ WKH GLUHFWRU java jdk1 2 bin 9HULI LQJ WKH QVWDOODWLRQ 6WDUW WKH HDOWKFKHFN DSSOLFDWLRQ E GRXEOH FOLFNLQJ RQ WKH VKRUWFXW R WR ILOH SURFHVV D ILOH VHOHFW WKH H DPSOH ILOH bert gz DQG SUHVV WKH RSHQ NH File Description healthcheck zip The zip file for a complete first installation readmefirst d...

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Page 506: ...506 HDOWKFKHFN LDJQRVWLF 7RRO ...

Page 507: ...Introduction 508 Installation Problem Solving Checklist 513 Troubleshooting Strategy 515 Power Up Troubleshooting 517 Controller Enclosure Troubleshooting 519 SureStore E Disk System SC10 Troubleshooting 594 Serial Port Troubleshooting 601 ...

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Page 509: ...oller Card Modules Note disk enclosure should be powered down when replacing the BCC No Power Supply Modules Yes Yes Disk Fan Modules Yes Yes Disk Carrier Assembly No N A Power Button Assembly No N A Midplane Mezzanine Assembly No N A Controller Enclosure Controller Modules No Yes Media Interphase Adapter MIA Yes Yes Battery Backup Module Yes Yes Controller Fan Module Yes Yes SCSI Cables Yes No Fi...

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Page 511: ...An event that causes host system downtime or other loss of service Host system operation will be affected if the disk system continues to be used without correction of the problem Immediate action is required Serious An event that may cause host system downtime or other loss of service if left uncorrected Host system and hardware operation may be adversely affected The problem needs repair as soon...

Page 512: ...e 10_12 8 0 255 0 10 0 is 1 Its current value is CRITICAL 5 Event data from monitor Event Time Thu Aug 6 15 18 03 1998 Hostname yourserver rose hp com IP Address 15 43 212 175 Event ID 0x0035ca2b9b00000002 Monitor dm_ses_enclosure Event 101 Event Class I O Severity Critical Enclosure at hardware path 10 12 8 0 255 0 10 0 Hardware failure Associated OS error log entry id s None Description of Error...

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Page 520: ... DOO FRPSRQHQWV ZLWKLQ WKH FRQWUROOHU HQFORVXUH LJXUH RQWUROOHU QFORVXUH V A Power On LED B Power Fault LED C Fan Fault LED D Controller Fault LED E Fast Write Cache LED F Controller Power LED G Controller Fault LED H Heartbeat LED I Status LEDs J Fault B LED K Full Charge B LED L Fault A LED M Full Charge A LED N Power 1 LED O Power 2 LED P Fan Power LED Q Fan Fault LED ...

Page 521: ...e Controller Controller Power On green Controller Fault Off Heartbeat Blink green Status Green There are 8 status LEDs The number and pattern of these LEDs depend on how your system is configured Controller Battery Fault B Off Full Charge B On green 1 Fault A Off Full Charge A On green 1 Controller Power Assembly Power 1 On green Power 2 On green Controller Fan Assembly Fan Power On green Fan Faul...

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Page 526: ...GXULQJ DXWRPDWLF FRGH V QFKURQL DWLRQ Note Note that a l indicates the LED is On or Flashing 7DEOH 3520 V 0x3F 0x7F 0xFF 0x7F 0x3F 0x1F 0x0F 0x07 0x03 0x01 0x03 etc Description LED Pattern In between programming steps 0x80 Erasing boot flash segments 0x81 Writing boot flash segments 0x82 Verifying erase of boot segments 0x83 Verifying write of boot segments 0x84 Erasing file flash segments 0x89 Wr...

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Page 531: ...tch between the Boot Firmware and the Application Firmware The user must download matched versions of both controller Bootware and controller Application Firmware 0x91 Invalid address in flash device 0x92 Unable to fully erase boot flash segments bad voltage or device Replace the controller board 0x95 Unable to fully erase file flash segments bad voltage or device Replace the controller board 0x96...

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Page 533: ...ion 0x22 Kernel IDT set up 0x23 Kernel hardware initialization 0x24 Kernel initialization 0x25 Kernel Task Manager start up 0x26 Kernel memory initialization 0x27 Kernel clock start 0x28 Kernel service initialization 0x29 Kernel symbol table initialization 0x2A Kernel network initialization 0x2B Kernel flash EEPROM file system initialization 0x2C Kernel NMI enabled 0x2D Kernel page management init...

Page 534: ...ICON diagnostics running 0x55 0x00 FReD diagnostics running 0x61 Download file is lacking header record Firmware file is bad Download Firmware with a good file 0x64 Download file header fails checksum test 0x65 Download file header contains unexpected download type 0x65 0x00 Host SCSI Channel 53C825 diagnostics running Controller module reseat or replace 0x65 0x10 Host SCSI Channel 53C875 diagnost...

Page 535: ...1 53C825 diagnostics running 0x6B 0x12 Drive SCSI Channel 2 53C825 diagnostics running 0x6B 0x13 Drive SCSI Channel 3 53C825 diagnostics running 0x6B 0x14 Drive SCSI Channel 4 53C825 diagnostics running 0x6B 0x15 Drive SCSI Channel 5 53C825 diagnostics running 0x6B 0x21 Drive SCSI Channel 1 53C875 diagnostics running 0x6B 0x22 Drive SCSI Channel 2 53C875 diagnostics running 0x6B 0x23 Drive SCSI Ch...

Page 536: ...e in this state after power ON in this case use the AM60 software to set to Active state 0x80 In between programming steps Firmware file is bad Download Firmware with a good file 0x80 0x00 Active controller Normal State 0x81 Erasing boot flash segments Firmware file is downloading or Firmware file is bad Download Firmware with a good file 0x82 Writing boot flash segments 0x83 Verifying erase of bo...

Page 537: ...r module reseat or replace 0x96 Unable to fully erase file flash segments 0x97 Unable to program boot flash after 3 cycles of erase and write 0x98 Unable to program application file flash after 3 cycles of erase and write 0xA1 Start Boot Firmware Boot Funct Status 0xA2 Initialize core hardware 0xA3 Determine hardware configuration 0xA4 Determine CDC memory size 0xA5 Determine RAID Parity Assist me...

Page 538: ...e 0xB2 Clear work memory Memory problem 0xB3 Clear extended memory Controller module reseat or replace 0xB4 Kernel set up 0xB5 Enable Level 2 cache 0xB6 Load kernel 0xB7 Load network manager 0xB8 Load Application code symbol table 0xB9 Invoke kernel 0xBE Unexpected return from kernel 0xBF Rebooting after Boot Firmware download 0xE3 No host channel devices on the PCI bus HW Init status 0xE4 Wrong n...

Page 539: ...s in wrong slot 0xF1 Processor set up HW Init status Controller module reseat or replace 0xF2 CDC chip set up 0xF3 RAID Parity Assist chip set up 0xF4 Memory Test 0xF5 Load Boot Firmware 0xF7 Clear Boot memory 0xF8 Enable Protected mode 0xF9 Memory test failure 0xFA Exception error 0xFB Start mode determination 0xFC Invoke Boot Firmware 0xFF Hardware reset Hardware reset is in progress or there is...

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Page 545: ...3 PDU 4 A C Breaker 5 Controller Fan module is unplugged 6 BOTH Power Supplies are bad 7 BOTH Power Supplies overheated Thermal Shutdown 8 Midplane is bad 9 Wiring harness is bad No No Yes Yes Yes Go to B Check the Host for errors using STM AM60 and syslog log Intermittnet problems can be caused by the following 1 Missing patches Install latest driver patches 2 Firmware level Install latest Firmwa...

Page 546: ... the Response Center Is Controller A or B status LEDs other than 0x80 0x00 THIS Controller is unseated or has failed 1 Reseat Controller 2 Replace Controller 3 Replace Midplane 4 Replace Memory 5 Replace Wiring Harness THIS Controller is running diagnostics or has failed POST If the LED status is changing it is running diags If the status is latched THIS Controller has failed See the status LED se...

Page 547: ... on Circuitry failed or power LED burned out on Power Supply fan Module Replace Power Supply Fan Module Yes Go To D Bad Power Supply Fan module Replace the power supply fan module Controller Fan module has failed Replace the Controller Fan module Front Cover Fan Fault No Contact the Response Center Yes Go to A Front Cover Fan Fault Yes No Yes Reseat the Power Supply fan Module Front Cover Fan Faul...

Page 548: ...le power LEDs Is the FRONT COVER power supply Fault LED on No Yes Go to A No Yes No Check that each power supply is well seated in the midplane by firmly pushing the supply into its slot Do not pull a power supply out of the array enclosure with a Front Panel Power FAULT condition unless you know the remaining supply in the array is functioning CAUTION If a supply is unseated and its the only rema...

Page 549: ...A or Fault B BBU LED on The BBU has failed Replace the BBU Yes BBU Full Charge A AND Full Charge B LEDs are on No Has the BBU been charging for 7 hours No No Yes Has the new BBU fully charged in 7 hours 1 Faulty Battery charging circuit or harness a Replace both Power Supplies b Replace the Battery Harness 2 DOA BBU 3 Midplane No Go to A BBU status is good Yes E Go to A Yes ...

Page 550: ...ler enclosure midplane failed Replace the Midplane If the Fault LED remains ON after replacing the midplane call the factory service center Software issued a Controller error message A Controller failed Check the Fan LED on the front cover If it is on go to Troubleshooting Controller Fan Module Problems on page 561 If not continue at the next step Replace the failed Controller Controller enclosure...

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Page 553: ...nd make sure they are installed securely If this does not fix the problem go to cause B B Defective DC power harness or power interface board Replace the DC power harnesses and the power supply assembly If this does not fix the problem go to cause C C Failed controller enclosure midplane Replace the controller enclosure midplane Software errors occur when attempting to access controller or disks A...

Page 554: ...re and other devices on the network Make sure they are undamaged particularly fibre optic and SCSI cables and securely attached D Improper ID settings Make sure that the Fibre host IDs and SCSI disk enclosure IDs are set properly for all devices particularly if you just removed or added a new device to the network E Failed controller enclosure or disk Check the controller enclosure for a controlle...

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Page 561: ...OFF or the Fault LED is on replace the power supply fan module If the Power LED is ON and the Fault LED is off the problem may be caused by the controller fan module The temperature sensor in the controller fan module has detected an over temperature condition Even if the fans in the controller module are operating an obstructed air flow path or a high ambient temperature can cause the temperature...

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Page 568: ...ror issued by software A Power turned off for extended period and drained battery power Turn on the power and allow controller module to operate for 7 hours to recharge the batteries If after 7 hours the battery low error persists replace the BBU B Batteries are weak and BBU is due for replacement Check the last service date for the BBU Operation in an environment with elevated temperature above 3...

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Page 573: ...and turn on the power switch If the LED remains off go to cause B B Power supply module is overheated or failed Lower the room temperature if it is too high unblock enclosure vents if they are obstructed replace any failed fans in the enclosure or replace the power supply module Power Supply LED front cover is on A Power supply module is missing or not plugged in properly Insert and lock the power...

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Page 588: ...re memory modules failed Replace the memory modules If the Fault LED remains ON after replacing the memory go to cause D D Controller enclosure midplane failed Replace the midplane If the Fault LED remains ON after replacing the midplane call the factory service center Software issued a controller error message Controller failed Check the Fan Fault LED on the front cover If it is on go to Troubles...

Page 589: ...he failed controller Midplane Power LEDs front and power supply FRUs are ON but all other Power LEDs are off Other FRUs are missing or not installed correctly Check all FRUs in the controller enclosure and make sure they are installed securely If this does not solve the problem go to cause B Defective DC power harness or power interface board Replace the DC power harnesses and the power supply ass...

Page 590: ... the network Make sure they are undamaged particularly fiber optic cables and securely attached D Improper ID settings Make sure that the Fibre host IDs and SCSI disk enclosure IDs are set properly for all devices particularly if you just removed or added a new device to the network E Failed controller enclosure or disk Check the controller enclosure for a controller module fault If the Controller...

Page 591: ... in the controller module are operating an obstructed air flow path or a high ambient temperature can cause the temperature within the enclosure to rise Determine what is causing the temperature problem and correct it No LEDs ON Controller fan module is unplugged or has failed 1 Make sure the controller fan module is plugged in correctly Reseat the module if necessary 2 If the Power LED remains of...

Page 592: ...properly charge the batteries If this does not solve the problem go to cause B Faulty battery harness Replace both power supplies Replace the battery harness Loss of battery backup during a power outage Battery failure or BBU is missing Replace the BBU Power Supply Module No power to the controller module all Power LEDs off Power switches are turned off Turn ON both power switches on the controlle...

Page 593: ... not plugged in properly Insert and lock the power supply module into place If the Fault LED is still on go to cause B B Power supply module is overheated or failed Lower the room temperature if it is too high unblock enclosure vents if they are obstructed replace any failed fans in the enclosure or replace the power supply module The LEDs on both power supply modules are ON but all other LEDs are...

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Page 595: ...r Green Power is on Normal operation OFF Power is off System Fault Amber Self test1 Problem2 OFF Normal operation Flashing BCC A B DIP switch settings do not match A System fault LED B System power LED C Disk activity LED D Disk fault LED E Power On LED F Term Pwr LED G Full Bus LED H BCC Fault LED I Bus Active LED J LVD LED K Fan Fault LED ...

Page 596: ...reen Normal operation Amber Startup1 Fault OFF Power is off Power Supply Green Normal operation Amber Startup1 Fault OFF Power is off Disk Fault OFF Disk is operating normally Amber A fault has occurred with the disk Flashing Used to identify a disk using the software management tools Disk Activity3 Flashing Indicates that the disk is being accessed by the disk array 6WDUWXS DQG VHOI WHVWV RFFXU E...

Page 597: ...Q 7DEOH 7DEOH 6WDWXV QGLFDWLRQV E RPSRQHQW Component Status Disks BCCs Fans Power Supplies Sensors AM60 Good STM Optimal Component is installed and no error conditions are known AM60 Critical STM Fault 2 N A Hardware has failed Voltage temperature exceeds critical limit AM60 Non critical STM Fault 3 N A BCC A and B have different firmware versions N A Voltage temperature exceeds warning limit AM60...

Page 598: ...reaker is tripped AC power source has failed The PDU PDRU is defective Power switch is defective A faulty component is causing power supplies to turn off Remove all components and reinsert one at a time until the faulty component is isolated System fault LED is on none Power Supply LED off Power supply Not Available The power supply is not plugged in The PDU PDRU or primary power source has failed...

Page 599: ...Temperature sensor is faulty Compare temperature reported by peer BCC Major Warning none Non critical Temp is 36º C 7HPSHUDWXUH VHQVRUV DUH RQ WKH DQG DUH LQGHSHQGHQW RI SRZHU VXSSOLHV QYHVWLJDWH WHPSHUDWXUH ZDUQLQJV LPPHGLDWHO EHIRUH SRZHU VXSSOLHV VHQVH FULWLFDO WHPSHUDWXUH DQG WXUQ RII Temperature is under limit Critical none Critical Temp is 9 5º C Room temperature is too low Temperature senso...

Page 600: ...r Warning none Both BCCs Non critical Firmware on BCC A and BCC B are different versions none Not Available Internal bus is faulty Contact HP technical support to replace midplane 7DEOH LVN QFORVXUH 7URXEOHVKRRWLQJ 7DEOH FRQWªG Problem Description HW Event Category LED State Status Probable Cause Solution ...

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Page 603: ...ies 3 4 SCSI RAID Controller Copyright 1999 LSI Logic Inc LSILOGIC 4th Generation Controller Serial number 1T83516049 QWHU WKH IROORZLQJ SDVVZRUG WR DFFHVV WKH VKHOO infiniti QWHU WKH IROORZLQJ FRPPDQG WR HQDEOH GHEXJ PRGH ld Debug RX DUH QRZ UHDG WR UXQ WKH VKHOO VFULSWV LJXUH 6HULDO 3RUW RQQHFWLRQV 56 FRQQHFWLRQV IRU FRQWUROOHU DQG ...

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Page 606: ...606 6HULDO 3RUW 7URXEOHVKRRWLQJ ...

Page 607: ...nt 607 7 REMOVAL AND REPLACEMENT Overview 608 Required Tools and Equipment 610 Disk Enclosure Modules 611 Internal Disk Enclosure Assemblies 628 Controller Enclosure Modules 645 Internal Controller Enclosure Assemblies 667 ...

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Page 609: ...No No Power Button Assembly No No Backplane Mezzanine Assembly No No Disk Carrier Assembly No Yes Controller Enclosure Front Cover Yes Yes Controller Fan Module Yes Yes Battery Backup Unit No Yes Power Supply Fan Module Yes Yes Power Supply Modules Yes Yes Controller Modules No Yes MIA Media Interface Adaptor No Yes SCSI Cables No No Controller Enclosure from rack No No DIMM SIMM from Controller M...

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Page 630: ...ure weighs approximately 80 lbs 36 kgs without disks If you choose to remove the disk enclosure from the rack use two people or a lift device 3XVK WKH GLVN HQFORVXUH IRUZDUG WKHQ XVLQJ WZR SHRSOH OLIW LW RXW RI WKH UDFN I RX DUH UHPRYLQJ WKH IURQW GRRU RX RQO QHHG WR VOLGH WKH HQFORVXUH RXW RI WKH UDFN DERXW IRXU LQFKHV ...

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Page 682: ... CAUTION OHFWURVWDWLF FKDUJHV FDQ GDPDJH VHQVLWLYH FRPSRQHQWV 8VH D JURXQGLQJ ZULVW VWUDS RU RWKHU DQWLVWDWLF SUHFDXWLRQV EHIRUH UHPRYLQJ RU KDQGOLQJ WKH FRPSRQHQWV 5HPRYH WKH FRQWUROOHU HQFORVXUH IURP WKH UDFN 6HH RQWUROOHU QFORVXUH RQ SDJH 5HPRYH WKH KDUQHVV FRYHU SODWH 6HH DUQHVV RYHU 3ODWH RQ SDJH LVFRQQHFW WKH WKUHH SRZHU KDUQHVVHV DQG WKH EDWWHU KDUQHVV IURP WKH EDFN RI WKH FRQWUROOHU FDJH P...

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Page 685: ...TORY Models and Options 688 PDU PDRU Products 693 Replaceable Parts 694 A5277A AZ Controller Enclosure Specifications 697 A5294A AZ Disk Enclosure Specifications 701 Warranty and License Information 705 Regulatory Compliance 711 FCC Statements USA Only 712 ...

Page 686: ...6HUYLFH 3DFN RU LQGRZV 7DEOH 6XSSRUWHG 3 8 RVW 3ODWIRUP QIRUPDWLRQ Supported Host Boot Support on HP UX 11 x Fibre Channel I O Adapter K class Yes A3404A V class Yes A5158A A3740A L class Yes A5158A A3740A D class Yes A3591B N class Yes A5158A A3740A R class Yes A3591B T class No A3636A C class No A5158A on HP UX 11 x A3740A on HP UX 10 20 A4xx A5xx class Yes A5158A ...

Page 687: ...QQHO RVW GDSWHUV 3 8 FODVV DVV QXPEHU 0ESV VKRUW ZDYH QRQ 2 5 FODVV QXPEHU 0ESV VKRUW ZDYH QRQ 2 7 FODVV QXPEHU 0ESV VKRUW ZDYH QRQ 2 9 FODVV QXPEHU 0ESV VKRUW ZDYH QRQ 2 LQGRZV 17 DQG 6HH WKH 3 6WRUDJH 0DQDJHU 8VHUªV XLGH IRU D OLVW RI VXSSRUWHG KRVW DGDSWHUV ...

Page 688: ...QQHO 7KLV PRGHO FDQ EH RUGHUHG ZLWK XS WR VL GLVN HQFORVXUHV LV D IDFWRU UDFNHG FRQWUROOHU HQFORVXUH LQWHJUDWHG LQWR WKH VSHFLILHG UDFN 7KLV PRGHO PXVW EH RUGHUHG ZLWK IURP RQH WR VL GLVN HQFORVXUHV RWK PRGHOV LQFOXGH WKH IROORZLQJ FRPSRQHQWV H FHSW DV LQGLFDWHG 5DFNPRXQW HQFORVXUH 7ZR FRQWUROOHU PRGXOHV ZLWK 0E WHV RI FDFKH VLQJOH FRQWUROOHU DYDLODEOH 7ZR SRZHU VXSSOLHV 7ZR IDQ PRGXOHV 2QH EDWWHU...

Page 689: ...e and two Media Interface Adaptors Configured with Windows NT 2000 firmware and Windows NT NVSRAM Includes Storahe 304 Two controller modules with 512 Mbyte cache and two Media Interface Adaptors Configured with HP UX firmware 305 Two controller modules with 512 Mbyte cache and two Media Interface Adaptors Configured with Windows NT firmware Host Connect Cable Options 0Z4 2 meter Fibre Channel cab...

Page 690: ...DFN ZLWK WKH FRQWUROOHU 7KLV SURGXFW PD RQO EH RUGHUHG LQ FRQMXQFWLRQ ZLWK FRQWUROOHU HQFORVXUH 7R RUGHU D GLVN HQFORVXUH 6 ZLWKRXW LQWHJUDWLRQ LQWR DQ DUUD RUGHU RWK PRGHOV LQFOXGH WKH IROORZLQJ FRPSRQHQWV H FHSW DV LQGLFDWHG 6 5DFN PRXQW HQFORVXUH DFFRPPRGDWHV RU GLVN PRGXOHV 7ZR SRZHU VXSSOLHV 7ZR IDQ PRGXOHV 7ZR SRZHU FRUGV 7ZR EXV FRQWUROOHU FDUGV ZLWK HQFORVXUH PRQLWRULQJ 0RXQWLQJ UDLOV IRU ...

Page 691: ...cal Storage Capacity Options 104 4 9 Gbyte 10K rpm disk drives 108 8 9 Gbyte 10K rpm disk drives 110 10 9 Gbyte 10K rpm disk drives 204 4 18 Gbyte 10K rpm disk drives 208 8 18 Gbyte 10K rpm disk drives 210 10 18 Gbyte 10K rpm disk drives 304 4 36 Gbyte 10K rpm disk drives 308 8 36 Gbyte 10K rpm disk drives 310 10 36 Gbyte 10K rpm disk drives 504 4 18 Gbyte 15K rpm disk drives 508 8 18 Gbyte 15K rp...

Page 692: ...Must also order Option 002 for 256 Mbytes of cache 002 256 Mbyte cache option for A5278A A5279A Controller cache 512 Mbyte upgrade kit Includes two 256 Mbyte DIMMs A5306A 2 m VHDCI to VHDCI SCSI Cable M M A5307A 5 m VHDCI to VHDCI SCSI Cable M M A5308A 10 m VHDCI to VHDCI SCSI Cable M M A5250A Rail kit for HP legacy cabinets C2785A C2786A C2787A A1896A and A1897A A5251A Rail kit for HP Rack System...

Page 693: ...9 inch 200 240 V 16 Amp 2 C20 inlets 2 C19 outlets switch accessory E7681A 19 inch 200 240 V 30 Amp L6 30P 2 C19 8 C13 outlets switch accessory E7682A 19 inch 200 240 V 30 Amp IEC 309 2 C19 2 C13 outlets switch accessory E4452A 36 inch 220 V 16 Amp L6 20P 6 C 13 outlets E4453A 36 inch 220 V 16 Amp no plug 6 C 13 outlets E5933A 36 inch 110 220 V 16 Amp UPS IEC 320 10 C 13 outlets E4456A B 60 inch 2...

Page 694: ...0009 Battery Backup Module A5277 69009 A5277 60003 Controller Fan Module n a 1 Controller modules have operating specific firmware installed and are not interchangeable The HP UX 3 5v controller A5278 60006 can be upgraded to a Windows NT 2000 controller A5635 60002 using the HP Storage Manager 60 NT software A5628A The HP UX 5v controller A5278 60001 cannot be upgraded for use on Windows NT 2000 ...

Page 695: ...0038145 Battery Harness n a 348 0038942 Power Supply Fan Housing n a 348 0037572 Controller Cage Midplane Assy n a 348 0038142 Controller Enclosure No FRUs n a 7DEOH LVN QFORVXUH 5HSODFHDEOH 3DUWV Replacement Part Order No Part Description Exchange Part Order No 0588 001MH 20 top cover screws 6 32x3 16 T10 n a 8120 6514 Power cord n a A5236 60019 Fan cable n a A5236 60003 Fan n a A5272 67014 Door ...

Page 696: ...ler assembly n a A5276 67001 9 1 Gbyte disk drive module 10K rpm Ultra 2 LVD A5276 69001 A5282 67001 18 2 Gbyte disk drive module 10K rpm Ultra 2 LVD A5282 69001 A5633 67001 18 2 Gbyte disk drive module 15K rpm Ultra 2 LVD A5633 69001 A5595 67001 36 4 Gbyte disk drive module 10K rpm Ultra 2 LVD A5595 69001 A5622 67001 73 4 Gbyte disk drive module 10K rpm Ultra 2 LVD A5622 69001 A5236 60006 HDD car...

Page 697: ...RU WKH VWHDG VWDWH FXUUHQWV 7KH FRQWUROOHU HQFORVXUH LV D QRPLQDO WR 9 XQLW WKDW PHHWV VWDQGDUG YROWDJH UHTXLUHPHQWV IRU ERWK GRPHVWLF 86 DQG LQWHUQDWLRQDO RXWVLGH 86 RSHUDWLRQ Height Width Depth 6 75 inches 17 1 cm 17 5 inches 44 5 cm 24 inches 61 cm Component Weight of Each lbs Quantity Subtotal lbs Controller modules 6 6 2 13 2 Controller Fan 1 9 1 1 9 Battery 21 4 1 21 4 Power Supply 3 3 2 6 6...

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Page 701: ...ications LPHQVLRQV HLJKW Height Width Depth 5 91 in 15 0 cm 18 9 in 48 0 cm 27 2 in 69 1 cm Component Weight of Each lbs Quantity Subtotal lbs Disk Drive HH 2 8 10 28 Fan 3 3 2 7 Power Supply 10 6 2 22 BCC 4 5 2 9 Midplane Mezzanine 6 1 6 Door 2 1 2 Chassis 35 1 35 Total Approx 110 lbs 50 kg ...

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Page 705: ...D UHDVRQDEOH DPRXQW RI WLPH XVWRPHU V DOWHUQDWH UHPHG ZLOO EH D UHIXQG RI WKH SXUFKDVH SULFH XSRQ UHWXUQ RI WKH 3 6XUH6WRUH LVN UUD Replacement Parts Warranty HP replacement parts assume the remaining warranty of the parts they replace Warranty life of a part is not extended by means of replacement Items Not Covered Your HP SureStore E Disk Array FC60 warranty does not cover the following Products...

Page 706: ...FKDVH SULFH OLFHQVH IHH XSRQ UHWXUQ RI WKH SURGXFW DQG DOO FRSLHV Removable Media if supplied 3 ZDUUDQWV WKH UHPRYDEOH PHGLD LI VXSSOLHG XSRQ ZKLFK WKLV SURGXFW LV UHFRUGHG WR EH IUHH IURP GHIHFWV LQ PDWHULDOV DQG ZRUNPDQVKLS XQGHU QRUPDO XVH IRU D SHULRG RI 1 1 7 6 IURP WKH GDWH RI SXUFKDVH Q WKH HYHQW WKH PHGLD SURYHV WR EH GHIHFWLYH GXULQJ WKH ZDUUDQW SHULRG XVWRPHUªV UHPHG ZLOO EH WR UHWXUQ WK...

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Page 716: ...rEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 1 kV Power Lines 0 5 kV Data Line IEC 801 5 1992 IEC 61000 4 5 1995 2 kV OC 1 kV SC Common Mode 1 kV Peak Differential Mode IEC 61000 3 2 1997 EN 61000 3 2 1995 Harmonic Current IEC 61000 3 3 1994 EN 61000 3 3 1995 Voltage Fluctuations and Flicker IEC 61000 4 6 1996 EN 61000 4 6 1996 Conducted Immunity GB9254 1988 Supplementary Information Th...

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