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HP Surestore Disk Array 12h - And FC60, Installation Manual

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HP Surestore Disk Array 12h - And FC60 Installation Manual Download Page 25

 
 
 
 
 
 
 
 
 

 

25 

 
 
 
 
 
 
 

 

or, inside the HP firewall (HP-qualified personnel only): 

• 

http://essd.boi.hp.com

 

• 

click on “Products” 

• 

click on “Disk Arrays” 

• 

click on “Disk Array 12H” 

• 

click on “AutoRAID firmware” 

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left click on “DFDUTIL_VHPxx.LIF” (xx = the controller firmware revision you want to 
download) 

• 

save the file using “save as” to your system 

2.  Once you have the DFDUTIL_VHPxx.LIF, copy it to a tape using the following command: 

dd if= the DFDUTIL_VHPxx.LIF of=/dev/rmt/{tapedrive} bs=2k 

 
3.  Run dfdutil and download HPxx firmware. 

Summary of Contents for Surestore Disk Array 12h - And FC60

Page 1: ... replacing the batteries For further protection battery packs should be replaced one at a time so that there is always at least one battery providing power for memory backup If the disk array power is to be turned off for an extended period of time more than five days then the NVRAM memory maps should be saved to disk by successful Shutdown and both battery packs should be disconnected to prevent ...

Page 2: ...lat bladed screwdriver to remove the RFI shield 3 Install both battery packs and connect the cables as shown 4 Reinstall the RFI shield and the battery cover latch CAUTION Make sure you reinstall the battery cover latch carefully so each of the locking tabs see Figure 1 View 5 Items 1 and 2 slide beneath the battery compartment If the battery cover latch is not secured properly it could prevent th...

Page 3: ...3 Figure 1 Installing the Controller Batteries ...

Page 4: ...e batteries In this case you should perform the following steps 1 Install a second functional controller 2 Wait about two minutes for the data to be posted from the controller with the bad batteries to the second controller The Ready message appears at this time 3 Remove the controller with the bad batteries and install new batteries The controller batteries are Ni Cad Nickel Cadmium type batterie...

Page 5: ...the System Administrator s Guide which is shipped with each disk array Before Beginning Firmware Download Before you begin any of the following download procedures have the following ready Get array id using ARMServer arraydsp i or front panel View Settings Array S N You may also use the raw device file that is connected to the array NOTE Alphabetic characters in the Array Serial Number are CASE S...

Page 6: ...of the firmware Otherwise a path with a directory named Program Files will have to be entered as its MS DOS directory name equivalent for example download C c Progra 1 AutoRAID Fw Model_12H_HP26 fw 000000057D22 If the array does not show up using ARMServer arraydsp i you may have to re connect to see the array using the ARMServer arraydsp R command which scans the bus for all arrays This command c...

Page 7: ...3516A 03 and A3516Z 01 HP AutoRAID Disk Array for the Model 12 A3700A 01 A3700 AD 01 and A3700AZ 01 HP AutoRAID Disk Array for the HP SureStore E Disk Array 12H NOTE It is required that a backup of the array be performed before downloading the firmware CAUTION Follow all the procedures exactly as described If you fail to follow the procedures exactly you could lose data CAUTION In upgrading to HP4...

Page 8: ...oad non boot Perform procedure Download C Downloading firmware via off line diagnostic ARDIAG download boot not V Class Yes No Do you have a third controller with the desired firmware Perform procedure Download B Downloading firmware from a third controller download from third controller Yes In order to download firmware you either need the firmware file on the system or in a controller For more i...

Page 9: ...er have the same firmware that is in the disk array Perform procedure Replace A Replacing controller and firmware matches replace matching Yes Is the disk array a boot device Perform procedure Replace C Replacing controller on boot device and firmware does NOT match replace boot Perform procedure Replace B Replacing controller and firmware does NOT match replace non boot Yes No Does this disk arra...

Page 10: ...e A Replacing an Array Controller Version of Firmware on the Replacement Array Controller Matches Version of Firmware on the Installed Array Controllers Replace B Replacing an Array Controller In an Array that IS NOT used as a boot device and the Version of Firmware on the Replacement Array Controller DOES NOT Match Version of Firmware on the Installed Array Controllers Replace C Replacing an Arra...

Page 11: ...ogress Data can be lost if write requests are made to the disk array while a download is in progress Do not attempt to download controller firmware to a disk array that is serving as the NT boot device If you attempt to do so the operating system will crash To download controller firmware 1 Alert users that data on the disk array will be inaccessible during the download 2 From the Start menu selec...

Page 12: ...ilable from the host system and you want to update the firmware on the installed array controllers 1 Get array id using ARMServer arraydsp i or front panel View Settings Array S N You may also use the raw device file that is connected to the array 2 Obtain the desired version of firmware and determine its codefilename filename and location path 3 Quiet quiesce or stop all I Os deactivate volume se...

Page 13: ...itch controller command you may have to repeat step 5 download NOTE In some older versions of ARMServer the download command had a problem recognizing the primary array controller This happens when the primary array controller SCSI ID is a higher number than the secondary array controller SCSI ID If this problem occurs the download command will issue a switch controller command and then stop When ...

Page 14: ... are unable to use the host computer or the AutoRAID Manager ARMServer This procedure is used to update firmware using an array controller as the source of the new firmware 1 Obtain a third controller with the desired version of firmware 2 Reset disconnect and then re connect both batteries on third controller at the same time to erase NVRAM 3 Quiet quiesce or stop all I Os deactivate volume set u...

Page 15: ...ended 7 Remove the controller that was noted as primary in one of the previous steps 8 Install the third controller into slot X This may mean that you have to move the existing controller into slot Y 9 Push the on off button to the on position and allow the array to complete its initialization process After the initialization has completed the front panel should say Not Enough Disks Check the syst...

Page 16: ...ntrl X SCSI ID x ___ SCSI ID y ___ Firmware HP__ 11 Copy the firmware from the primary controller to the secondary controller using the front panel KEY DISPLAY CANCEL CANCEL Not Enough Disks MENU Language Cntrl Changes ENTER SCSI ID Copy Firmware ENTER Confirm ENTER Copying Firmware then Firmware Loading then array will initialize then Offline SCSI ID 12 The front panel display should say Not Enou...

Page 17: ...e the controller that is in slot Y into controller slot X 17 Take the previously removed original controller and reset disconnect and then re connect its batteries both at the same time 18 Install this previously removed original controller in the now empty controller slot Y 19 Push the on off button to the on position and allow the array to complete its initialization process After the initializa...

Page 18: ...SI ID x Offline SCSI ID y Offline Firmware HP__ 21 Copy the firmware from the primary controller to the secondary controller using the front panel KEY DISPLAY CANCEL CANCEL Not Enough Disks MENU Language Cntrl Changes ENTER SCSI ID Copy Firmware ENTER Confirm ENTER Copying Firmware then Firmware Loading then array will initialize then Offline SCSI ID 22 The front panel display should say Not Enoug...

Page 19: ...orrect in both controllers there were errors especially errors like No Address Map or NVRAM errors Then do the following Push on off button to the off position Remove both controllers from slot X and Y and reset disconnect and then re connect both batteries at the same time on each controller Re install both controllers It doesn t matter which controller goes into which slot at this time Plug in a...

Page 20: ...letely backing up all data on the array including any meta data e g LUN and LVM configuration After you have downgraded the firmware and formatted the array all meta data and real data will need to be restored from backup NOTE HP qualified personnel only For more information on ARDIAG refer to the web address http essd boi hp com products DiskArrays autoraid ARMdoclist htm click on Off Line Diagno...

Page 21: ... On the machine you want to download and while the operating system is running get the following information Perform an ioscan fnCdisk and ioscan fnCtape to locate the arrays and the tape device and note their location Tape device hardware address _________________________________________ Tape device location i e dev rmt _________________________________________ Disk array s bus number s _________...

Page 22: ...ter the password at this point 7 ARDIAG will scan the array busses and report those on the screen each bus will be referenced by an index number 8 At the Please enter a range of the disk array busses you want to check select only the range by index number that the array s is on If you select the default range index numbers of all busses found this process could take 5 minutes 9 After checking the ...

Page 23: ...ou have selected the primary controller If you did not select the primary controller use the TESTDISK and TESTLEVEL commands as detailed above to change to the primary controller To Download 15 Type DOWNLOAD You ll be presented with two options 1 Download a firmware image file to the primary controller with an automatic update of same firmware to the secondary controller 2 Update the secondary con...

Page 24: ...he array including any meta data e g LUN and LVM configuration After you have downgraded the firmware and formatted the array all meta data and real data will need to be restored from backup Note For information on dfdutil refer to the man page dfdutil 1 Obtain the desired version of DFDUTIL_VHPxx LIF xx the controller firmware revision and copy it the file spp data DFDUTIL LIF on the teststation ...

Page 25: ...H click on AutoRAID firmware left click on DFDUTIL_VHPxx LIF xx the controller firmware revision you want to download save the file using save as to your system 2 Once you have the DFDUTIL_VHPxx LIF copy it to a tape using the following command dd if the DFDUTIL_VHPxx LIF of dev rmt tapedrive bs 2k 3 Run dfdutil and download HPxx firmware ...

Page 26: ...is new install the controller batteries supplied 2 If replacement controller is NOT new reset disconnect and then re connect both batteries on the replacement controller at the same time to erase NVRAM 3 Verify which controller has failed by examining the logs using the logprint command This is to make sure you do not remove the functioning good controller 4 Remove the failed controller After Init...

Page 27: ...dure Assumptions Use this procedure if an existing array controller has failed if the disk array a non boot device and the replacement array controller DOES NOT have the same version of firmware as the installed array controllers 1 If replacement controller is new install the controller batteries supplied 2 If replacement controller is NOT new reset disconnect and then re connect both batteries on...

Page 28: ...reset disconnect and then re connect both batteries at the same time This will mean that the only copy of valid maps reside on the disk drive modules 9 Install both controllers Put the controller with the desired firmware into controller slot X 10 Push the on off button to the on position and allow the array to complete its initialization process After the initialization has completed the front pa...

Page 29: ...ntrl X SCSI ID x __ SCSI ID y __ Firmware HP__ 12 Copy the firmware from the primary controller to the secondary controller using the front panel KEY DISPLAY CANCEL CANCEL Not Enough Disks MENU Language Cntrl Changes ENTER SCSI ID Copy Firmware ENTER Confirm ENTER Copying Firmware then Firmware Loading then array will initialize then Not Enough Disks 13 The front panel display should say Not Enoug...

Page 30: ...ach controller at the same time 17 Re install both controllers It doesn t matter which controller goes into which slot at this time 18 Plug in all drive modules 19 Push on off button to the on position and wait for the initialization to complete 20 The disk array should display the Ready state Check the system state There should be no other warnings KEY DISPLAY CANCEL CANCEL Ready MENU Language Vi...

Page 31: ...iled on a boot device and the replacement array controller DOES NOT have the same version of firmware as the installed array controllers NOTE The offline diagnostic is another way to install firmware when the array is a boot device Offline diagnostics are not covered in this paper 1 If replacement controller is new install the controller batteries supplied 2 If replacement controller is NOT new re...

Page 32: ...reset disconnect and then re connect both batteries at the same time This will mean that the only copy of valid maps reside on the disk drive modules 9 Install both controllers Put the controller with the desired firmware into controller slot X 10 Push the on off button to the on position and allow the array to complete its initialization process After the initialization has completed the front pa...

Page 33: ...ntrl X SCSI ID x __ SCSI ID y __ Firmware HP__ 12 Copy the firmware from the primary controller to the secondary controller using the front panel KEY DISPLAY CANCEL CANCEL Not Enough Disks MENU Language Cntrl Changes ENTER SCSI ID Copy Firmware ENTER Confirm ENTER Copying Firmware then Firmware Loading then array will initialize then Not Enough Disks 13 The front panel display should say Not Enoug...

Page 34: ...ach controller at the same time 17 Re install both controllers It doesn t matter which controller goes into which slot at this time 18 Plug in all drive modules 19 Push on off button to the on position and wait for the initialization to complete 20 The disk array should display the Ready state Check the system state There should be no other warnings KEY DISPLAY CANCEL CANCEL Ready MENU Language Vi...

Page 35: ...tion to complete 5 The disk array should display the Ready state Check the system state There should be no other warnings KEY DISPLAY CANCEL CANCEL Ready MENU Language View Settings ENTER System State Ready Primary Cntrl X Assumption 2 Since there is only one controller in the array it is very likely that when the controller failed the NVRAM memory maps were destroyed as well If the maps were dest...

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