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Warranty

Warranty

Warranty

Warranty

The warranty for this product consists of 3 years parts, 0 year labour, 0 year on-site.

Warranty Upgrade

Warranty Upgrade

Warranty Upgrade

Warranty Upgrade
Options

Options

Options

Options

Response – Upgrade on-site response from next business day to same day 4-hours
Coverage – Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours

HP Care Pack Information

HP Care Pack Information

HP Care Pack Information

HP Care Pack Information HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific duration and hours of

coverage

 

 

 

 

HP Care Pack is not available for less than the product's warranty duration
HP Care Pack is available for sale anytime during the warranty period for most products, but the commencement
date will be the same as the Warranty Start Date (delivery date to end user customer). Proof of purchase may be
required
HP Care Pack services are prepaid
For additional HP Care Pack (hardware & software) information, as well as orderable part numbers, please refer to
one of the URL's listed below:

English:

English:

English:

English: 

http://www.compaq.ca/English/productinfo/storage/storageworks.htm

French: 

French: 

French: 

French: 

http://www.compaq.ca/Francais/Produits/stockage/Storageworksf.htm

Software Product Services

Software Product Services

Software Product Services

Software Product Services

Stand-alone telephone support
Rights to a new license
Media and documentation updates

Hardware Product Services

Hardware Product Services

Hardware Product Services

Hardware Product Services

Installation services
On-site Maintenance (includes warranty support)
Response time upgrades during the warranty period
Post-warranty coverage
RAID setup and performance consulting via statement of work

For additional hardware installation and maintenance information please refer to the URLs listed below:

English: 

English: 

English: 

English: 

http://www.compaq.ca/English/service/cusserv/carepaq/carepaq.htm

French:

French:

French:

French: 

http://www.compaq.ca/Francais/service/ccs/carepaqf/carepaqf.htm

Support Services

Support Services

Support Services

Support Services

HP Services provides a three-year, limited warranty, fully supported by a worldwide network of resellers and service providers
and 9x5 hardware technical phone support during the warranty period. In addition, available service offerings include a full
range of optional packaged hardware and software services:

Installation and start up
Extended coverage hours and enhanced response times
System management and performance services
Availability and recovery services

Components

Components

Components

Components

The following brick level options/components do not have individual HP Care Pack Services. These items will be included
in product HP Care Pack Services into which they are installed.

Disk Drives

Tape Drives

CD/DVD ROM

SCSI Hubs in SBBs

Adapters

 

 

 

 

Bus Converters

Backplane RAID
Controllers

Power Supplies

Cabling

Fans

QuickSpecs

HP StorageWorks DLT 80 Tape Drive

HP StorageWorks DLT 80 Tape Drive

HP StorageWorks DLT 80 Tape Drive

HP StorageWorks DLT 80 Tape Drive

Service and Support, HP Care Pack and Warranty Information

DA - 10658   Canada — Version 20 — November 17, 2003

Page 5

Summary of Contents for StorageWorks DLT 80

Page 1: ...s Key Features Key Features 40 GB native capacity 80 GB with 2 1 compression 6 MB s native transfer rate up to 12 MB s with 2 1 compression Internal and external models with multiple options for rackmount configurations Standard industry SCSI interface SE LVD auto sense Support with HP Data Protector VERITAS Backup Exec Computer Associates ARCserve Yosemite Tapeware and Dantz Retrospect Backup Qua...

Page 2: ...D Buffer Buffer Buffer Buffer 4 MB 8 MB 32 MB Firmware Upgradeable Firmware Upgradeable Firmware Upgradeable Firmware Upgradeable Yes with LTT Yes with LTT Yes with LTT Maximum Drives per bus Maximum Drives per bus Maximum Drives per bus Maximum Drives per bus 2 2 2 MTBF MTBF MTBF MTBF 200 000 80 250 000 100 250 000 100 Transfer Rate Transfer Rate Transfer Rate Transfer Rate 1 5 MB s 6 MB s 11 MB ...

Page 3: ...ls LTT and Insight Manager are available via web download from the HP com Web site Additional product information tools such as technology White Papers and Service Advisories can also be accessed through the HP com Web site DRTape Disaster Recovery DRTape Disaster Recovery DRTape Disaster Recovery DRTape Disaster Recovery Utility Utility Utility Utility HP DRTape Disaster Recovery Utility is a dat...

Page 4: ... Support Native Operating System Backup Applications Microsoft Windows NT 4 0 Windows 2000 Novell NetWare HP Tru64 UNIX OpenVMS Linux Red Had SuSE Caldera OpenUnix OpenServer UnixWare NOTE NOTE NOTE NOTE Please visit http www hp com products1 storage compatibility tapebackup software index html for the latest compatibility information Backup Software Support Backup Software Support Backup Software...

Page 5: ...uct Services Hardware Product Services Hardware Product Services Installation services On site Maintenance includes warranty support Response time upgrades during the warranty period Post warranty coverage RAID setup and performance consulting via statement of work For additional hardware installation and maintenance information please refer to the URLs listed below English English English English...

Page 6: ...ombo SCSI Video Ethernet 3X DEPVZ AA Rackmount Options Rackmount Options Rackmount Options Rackmount Options 3U Rackmount Kit NOTE NOTE NOTE NOTE Please refer to web page for further information http h18006 www1 hp com products storageworks 3urackmount index html 274338 B21 5U Rackmount Kit NOTE NOTE NOTE NOTE Please refer to web page for further information http h18006 www1 hp com products storag...

Page 7: ... one DLT IV data cartridge one DLT cleaning cartridge Power Cord Native Drivers on CD User s Guide on CD and Documentation 274332 B21 DLT 80 Dual Drive DLT 80 Dual Drive DLT 80 Dual Drive DLT 80 Dual Drive 3U Rackmount 3U Rackmount 3U Rackmount 3U Rackmount Wide SCSI LVD rack mountable enclosure 3U with power supply and fan two internal DLT 80 tape drives two DLT IV data cassettes one DLT cleaning...

Page 8: ...rnal Cables Internal Options contain Internal Options contain Internal Options contain Internal Options contain 2 Device ribbon cable with LVD SE terminator External Cables External Cables External Cables External Cables External Options contain External Options contain External Options contain External Options contain 6 ft 68 pin HD to VHDCI External Cable 6 ft 68 pin HD to 68 pin HD External Cab...

Page 9: ...ng 5 to 95 Temperature Range Temperature Range Temperature Range Temperature Range Operating Operating Operating Operating 50 to 104 F 10 to 40 C Shipping Shipping Shipping Shipping 32 to 150 8 F 40 to 66 C DLT 80 Rackmount Models Specifications DLT 80 Rackmount Models Specifications DLT 80 Rackmount Models Specifications DLT 80 Rackmount Models Specifications Single Dual Drive Models Single Dual ...

Page 10: ...anties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein QuickSpecs HP StorageWorks DLT 80 Tape Drive HP StorageWorks DLT 80 Tape Drive HP StorageWorks DLT 80 Tape Drive H...

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