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HP StorageWorks 500 Generation 2 Maintenance And Service Manual Download Page 20

20 

 HP MSA 500 G2 Storage System Maintenance and Service Guide 

 

Interconnect Blank 

To remove the component: 

  CAUTION:  To prevent improper cooling and thermal damage, 

do not operate the storage system unless all bays are populated with 
either a component or a blank.  

 

To replace the component, reverse the removal procedure. 

 

Power Button/LED Assembly 

To remove the component: 

1.  Power down the storage system (on page 

9

). 

2.  Remove the hot-plug SCSI hard drives in bays 10 through 14 ("SCSI IDs" on 

page 

40

). 

IMPORTANT:  To press the plastic latches behind the front bezel, you 
may choose to use a flat-head screwdriver. 

  
  

 

Summary of Contents for StorageWorks 500 Generation 2

Page 1: ...HP StorageWorks Modular Smart Array 500 Generation 2 Storage System Maintenance and Service Guide April 2004 First Edition Part Number 354903 001 ...

Page 2: ...orporation Intel Pentium and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries UNIX is a registered trademark of The Open Group Linux is a U S registered trademark of Linus Torvalds HP StorageWorks Modular Smart Array 500 Generation 2 Storage System Maintenance and Service Guide April 2004 First Edition Part Number 354...

Page 3: ...acked Cache Module 15 Blower 16 Hot Plug Power Supply 17 2 Port or 4 Port Shared Storage Module 18 Interconnect Blank 20 Power Button LED Assembly 20 Storage System Chassis and Backplane 21 Diagnostic Tools 23 Server Utilities 23 HP Insight Diagnostics 23 HP Systems Insight Manager 23 Management Agents 24 Survey Utility 24 ROM Functions and Utilities 24 Smart Components for ROM Flash 25 Recovery R...

Page 4: ...ared Storage Module LEDs 34 4 Port Shared Storage Module Components 35 4 Port Shared Storage Module LEDs 36 Controller Components 36 Controller Display 37 Controller LEDs 38 Battery Backed Write Cache Enabler Overview 39 SCSI IDs 40 Hot Plug SCSI Hard Drive LEDs 41 Hot Plug SCSI Hard Drive LED Combinations 42 Specifications 45 Environmental Specifications 45 Dimensions and Weight 45 Power Specific...

Page 5: ...5 Illustrated Parts Catalog In This Section Mechanical and System Components 5 Mechanical and System Components ...

Page 6: ...torage Module for MSA500 G2 storage system 343826 001 7 MSA500 G2 controller 343827 001 8 Power button LED assembly 229201 001 9 Cache module DIMM SDRAM 128 MB with battery 171387 001 10 Cache module DIMM SDRAM 256 MB with battery 262012 001 Miscellaneous 11 AC power cord 187335 001 12 Rack mounting hardware kit 349113 001 13 Return kit 249670 001 Options 14 4 Port Shared Storage Module for MSA500...

Page 7: ...tions Before performing service procedures review all the safety information Preventing Electrostatic Discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life...

Page 8: ...ing plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord ex...

Page 9: ...one component is extended for any reason WARNING To reduce the risk of personal injury or equipment damage when unloading a rack At least two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 lb can stand more than 2 1 m 7 ft tall and may become unstable when being moved on its casters Never stand in front of the rack when it is rolling d...

Page 10: ...p IMPORTANT If installing a hot plug device it is not necessary to power down the storage system 1 Power down any attached servers Refer to the server documentation 2 Press the Power On Standby button on the storage system Wait for the system power LED to go from green to off 3 Disconnect the power cords The system is now without power Hard Drive Blank CAUTION To prevent improper cooling and therm...

Page 11: ...emoving failed drives Do not remove a degraded drive if any other drive in the array is offline the Online LED is off In this situation no other drive in the array can be removed without data loss Exceptions When RAID 1 0 is used drives are mirrored in pairs Several drives can be in a failed condition simultaneously and they can all be replaced simultaneously without data loss as long as no two fa...

Page 12: ... of the hard drive from the hot plug hard drive LEDs Hot Plug SCSI Hard Drive LEDs on page 41 2 Back up all data on the hard drive 3 Remove the hard drive To replace the hot plug SCSI hard drive 1 Slide the drive into the cage until it clicks locking the drive into place 2 Close the lever 3 Be sure that the drive LEDs illuminate one at a time and then turn off together to indicate that the system ...

Page 13: ...place 2 Close the lever Modular Smart Array 500 Generation 2 Controller When the controller in a single controller storage system fails HP recommends that you migrate the cache module to a new controller Battery backed cache data in a failed controller can remain intact for up to 3 days with 256 MB modules CAUTION Failure to migrate the cache to a new controller and flush the data can result in lo...

Page 14: ...e 9 2 Remove the controller To restore the data 1 Remove the cache modules from the failed controller 2 Install the cache modules in the new controller 3 Install the new controller and allow the cache to write the stored data To replace the controller 1 Slide the controller into the bay until it locks into place 2 Close the lever 3 Verify that the controller is seated properly by observing the con...

Page 15: ... is a different capacity than the failed cache power down the storage system on page 9 If the system has redundant controllers and the replacement cache is the same capacity as the failed cache proceed with step 2 2 Remove the controller Modular Smart Array 500 Generation 2 Controller on page 13 3 Remove the existing cache module 4 Repeat steps 2 and 3 if the storage system has redundant controlle...

Page 16: ...o that removing a blower does not adversely affect system performance However do not remove a blower until the replacement blower is available To replace the blower 1 Align the guidepost on the blower with the connector on the power supply CAUTION Do not press on the center section of the blower because this action can damage the blades Press only on the outer edge of the blower 2 Slide the blower...

Page 17: ... shut down to prevent overheating unless the power supply is replaced within 5 minutes CAUTION Handle the blower carefully to avoid damaging the housing Do not press on the center section of the blower because this action can damage the blades Press only on the outer edge of the blower Do not rest the power supply on the blower because the weight of the power supply can damage the blower housing T...

Page 18: ...latch 2 Slide the power supply into the bay until it locks into place 3 Install the blower on the power supply 4 Connect the power cord to the power supply 2 Port or 4 Port Shared Storage Module To remove the component 1 Power down the storage system on page 9 2 Disconnect the SCSI cabling connected to the 2 Port Shared Storage Module ...

Page 19: ... module To replace the component reverse the removal procedure If you are replacing a failed 2 Port Shared Storage Module with a 4 Port Shared Storage Module refer to the 4 Port Shared Storage Module Installation Instructions that ship with the option ...

Page 20: ...less all bays are populated with either a component or a blank To replace the component reverse the removal procedure Power Button LED Assembly To remove the component 1 Power down the storage system on page 9 2 Remove the hot plug SCSI hard drives in bays 10 through 14 SCSI IDs on page 40 IMPORTANT To press the plastic latches behind the front bezel you may choose to use a flat head screwdriver ...

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