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HP SlateBook PC, Maintenance And Service Manual

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HP SlateBook PC Maintenance And Service Manual Download Page 49

Updating the system using an OTA (over-the-
air) update

1.

Turn off your computer and plug in the AC adapter.

2.

Turn on your computer, and connect to the Internet.

3.

To access Settings, touch the 

All Apps

 icon, and then touch 

Settings

.

4.

Under 

About SlateBook

, touch 

System updates

, and then touch 

Check now

.

5.

Follow the on-screen instructions to finish the process. The system may reboot as updates

are applied.

Updating the system using a file-based update

1.

Turn off your computer and plug in the AC adapter.

2.

Download the appropriate Softpaq from 

http://www.hp.com

.

3.

Locate 

update.zip

 and copy it to a microSD card.

4.

Turn off the computer, and then insert the microSD card containing the 

update.zip

 file.

5.

To power on the computer, press and hold the volume down key and the power button.

6.

Select 

Apply update from SD

.

7.

Follow the on-screen instructions to finish the process and reboot the system.

Updating the system using an OTA (over-the-air) update

43

Summary of Contents for SlateBook PC

Page 1: ...HP SlateBook PC Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ... in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition June 2014 Document Part Number 753266 001 Product notice This guide describes features that are common to most models Some features may not be availa...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ...minary requirements 11 Tools required 11 Service considerations 11 Plastic parts 11 Cables and connectors 11 Grounding guidelines 12 Electrostatic discharge 12 Packaging and transporting guidelines 13 Workstation guidelines 13 Equipment guidelines 14 4 Removal and replacement procedures 15 Computer replacement procedures 15 Computer feet 15 Keyboard top cover 17 TouchPad 21 Power button board 22 W...

Page 6: ...g system 41 Backing up and resetting 41 Resetting factory data 42 Starting up using the recovery menu 42 Updating the system using an OTA over the air update 43 Updating the system using a file based update 43 7 Power cord set requirements 44 Requirements for all countries 44 Requirements for specific countries and regions 44 8 Recycling 46 Index 47 vi ...

Page 7: ...cal brightness 270 nits slim 3 0 mm Memory Non accessible non upgradeable Supports DDR3L 1600MHz Supports dual channel Supports up to 2048 MB maximum on board system memory 4 pieces of 256 MB 16 Storage Supports embedded MultiMedia Controller eMMC NAND flash Supports the following eMMC configurations 64GB eMMC 32GB eMMC 16GB eMMC Audio and video Webcam HP TrueVision HD camera fixed no tilt with ac...

Page 8: ...o 1920 1080 60Hz also supports 4K 2160p UHD media content output Headphone microphone combo jack USB 3 0 ports 1 USB 2 0 ports 2 Keyboard pointing devices Full size island style Android keyboard with DuraCoat Touchpad requirements Image Sensor ClickPad Multitouch gestures enabled Supports Palm rejection Taps enabled as default Power requirements Computer supports a 45 W HP Smart AC adapter non PFC...

Page 9: ...he computer model number 1 serial number 2 bar code 3 product number 4 and warranty information 5 are located on the bottom of the computer You may need the information when you travel internationally or when you contact support Locating the serial number product number and model number 3 ...

Page 10: ...Computer major components 4 Chapter 2 Illustrated parts catalog ...

Page 11: ... Switzerland 761505 BG1 For use in the United Kingdom and Sinapore 761505 031 For use in the United States 761505 001 In sweet yellow finish For use in Belgium 759930 A41 For use in Canada 759930 DB1 For use in Denmark Finland and Norway 759930 DH1 For use in France 759930 051 For use in Italy 759930 061 For use in Latin America 759930 161 For use in the Netherlands 759930 B31 For use in Spain 759...

Page 12: ...3BE 802 11b g n 1 1 Wi Fi Bluetooth 4 0 Combo Adapter 753082 005 9 Front speakers include left and right front speakers and cables 759925 001 10 Power connector cable 759919 001 11 Battery 3 cell 32 Wh 2 96 Ah Li ion includes cable 752235 005 12 Base enclosure In neon pink finish 759918 001 In sweet yellow finish 759917 001 Rubber Kit not illustrated includes computer feet rubber screw covers and ...

Page 13: ...222 001 2 Antenna Kit includes WLAN antenna cable and transceiver 761213 001 3 Webcam microphone module 761223 001 4 Display panel cable includes webcam microphone module cable 761216 001 5 Display Hinge Kit includes left and right display hinges 761217 001 6 Display enclosure In neon pink finish 761503 001 In sweet yellow finish 761215 001 Display assembly subcomponents 7 ...

Page 14: ...in black 1 00 m For use in Australia 755530 011 For use in Denmark 755530 081 For use in Europe 755530 021 For use in North America 755530 001 For use in Switzerland 755530 111 For use in the United Kingdom and Singapore 755530 031 Rubber Kit includes computer feet rubber screw covers and display bezel screw covers 759923 001 Screw Kit 759924 001 8 Chapter 2 Illustrated parts catalog ...

Page 15: ...9926 001 System board equipped with a T40S processor a graphics subsystem with UMA memory 2 0 GB of system memory and 16 GB of eMMC 759927 001 System board equipped with a T40S processor a graphics subsystem with UMA memory 2 0 GB of system memory and 32 GB of eMMC 759928 001 System board equipped with a T40S processor a graphics subsystem with UMA memory 2 0 GB of system memory and 64 GB of eMMC ...

Page 16: ...TouchScreen 761505 001 Keyboard top cover in neon pink finish for use in the United States includes keyboard cable 761505 031 Keyboard top cover in neon pink finish for use in the United Kingdom and Singapore includes keyboard cable 761505 051 Keyboard top cover in neon pink finish for use in France includes keyboard cable 761505 061 Keyboard top cover in neon pink finish for use in Italy includes...

Page 17: ...ssembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damag...

Page 18: ...ep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how h...

Page 19: ... to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use cond...

Page 20: ... the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive computerop workstations with ground cords of one megohm resistance Static dissi...

Page 21: ...ts There are as many as 44 screws that must be removed replaced and or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Computer feet NOTE The computer feet are included in the Rubber Kit spare part number 759923 001 Before replacing the computer feet follow these steps 1 Turn off the computer If you are unsure whether the comput...

Page 22: ...e Make sure to install the computer feet in their proper locations on the computer base enclosure To install the rubber feet remove the protective backing from the rubber feet and install them in the locations indicated in the above illustration 16 Chapter 4 Removal and replacement procedures ...

Page 23: ...orway 759930 DH1 For use in Switzerland 759930 BG1 For use in France 759930 051 For use in the United Kingdom and Singapore 759930 031 For use in Italy 759930 061 For use in the United States 759930 001 Before replacing the keyboard top cover follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through...

Page 24: ...NOTE The oblong rubber screw covers 2 and the round rubber screw cover 3 are not interchangeable Make sure to install these screw covers in their proper locations on the computer base enclosure 18 Chapter 4 Removal and replacement procedures ...

Page 25: ...Disconnect the battery cable 3 from the system board 12 Release the zero insertion force ZIF connector 4 to which the power button board cable is attached and then disconnect the power button board cable from the system board 13 Release the ZIF connector 5 to which the keyboard cable is attached and then disconnect the keyboard cable from the system board 14 Release the ZIF connector 6 to which th...

Page 26: ...he thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the keyboard top cover is removed A thermal pad is used on the processor 1 and the heat sink section 2 that services it 20 Chapter 4 Removal and replacement procedures ...

Page 27: ...nplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 17 Remove the TouchPad 1 Turn the keyboard top cover upside down with the front toward you 2 Remove the two Phillips PM1 9 2 1 broad head screws 1 that secure the TouchPad to the keyboard top cover 3 Press on the tab 2 on the back of the Touc...

Page 28: ...e computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 17 Remove the power button board 1 Turn the keyboard top cover upside down with the front toward you 2 Remove the Phillips PM1 9 2 9...

Page 29: ...s off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 17 Remove the WLAN module 1 Disconnect the WLAN antenna cable 1 from the terminal on the WLAN module ...

Page 30: ...OTE If the WLAN antenna cable is not connected to the terminal on the WLAN module a protective sleeve should be installed on the antenna connector as shown in the following illustration Reverse this procedure to install the WLAN module 24 Chapter 4 Removal and replacement procedures ...

Page 31: ... the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 17 Remove the USB board 1 Release the ZIF connector 1 to which the USB board cable is attached and then disconnect the USB board cable from the system board 2 Detach the USB board cable 2 from the battery The USB board cable battery is attached to the battery with double...

Page 32: ... unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 17 Remove the rear speakers 1 Disconnect the rear speaker cable 1 from the system board 2 Release the rear speaker cable from the retention clip 2 built into the base enclosure 3 Remove the two Phillips PM1 9 2 8 screws 3 that secure the re...

Page 33: ... unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 17 Remove the power connector cable 1 Disconnect the power connector cable 1 from the system board 2 Release the power connector cable from the retention clip 2 built into the base enclosure 3 Release the power connector 3 and from the clip...

Page 34: ...ce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work or shut down the computer through Windows before removing the battery Remove the battery 1 Remov...

Page 35: ...4 Remove the battery 4 by sliding it up and forward at an angle 5 Remove the battery Reverse this procedure to install the battery Battery 29 ...

Page 36: ... power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 17 5 Remove the battery see Battery on page 28 Remove the front speakers 1 Disconnect the front speaker cable 1 from the system board 2 Release the front speaker cables from the retention clips 2 built into the base enclosure 3 Tilt the rear edges of the ...

Page 37: ...n the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 17 5 Remove the WLAN module see WLAN module on page 23 6 Remove the rear speakers see Rear speakers on page 26 Remove the system...

Page 38: ...screws 1 that secure the system board to the base enclosure 6 Lift the right side of the system board 2 until it rests at an angle 7 Remove the system board 3 by sliding it up and to the right at an angle Reverse this procedure to install the system board 32 Chapter 4 Removal and replacement procedures ...

Page 39: ...t the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 17 Remove the display assembly 1 Disconnect the display panel cable 1 from the system board 2 Disconnect the WLAN antenna cable 2 from the terminal on the WLAN module 3 Release the WLAN antenna cable from the...

Page 40: ...covers are included in the Rubber Kit spare part number 759923 001 b Remove the two Phillips PM1 9 2 1 broad head screws 2 that secure the display panel to the display assembly c Flex the inside edges of the left 1 top 2 and right sides 3 of the display panel until the panel disengages from the display enclosure 34 Chapter 4 Removal and replacement procedures ...

Page 41: ...face is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display panel e Lift the top edge of the display panel 1 and swing it up and forward until it rests upside down in front of the display enclosure f Release the adhesive strip 2 that secures the display panel cable connector to the display panel Display assembly 35 ...

Page 42: ...761504 001 in neon pink finish and 761222 001 in sweet yellow finish 7 If it is necessary to replace the WLAN antenna cable and transceiver a Detach the WLAN antenna transceiver 1 from the display enclosure The WLAN antenna transceiver is attached to the display enclosure with double sided adhesive 36 Chapter 4 Removal and replacement procedures ...

Page 43: ... included in the Antenna Kit spare part number 761213 001 8 If it is necessary to replace the webcam microphone module a Release the webcam microphone module cable from the clip 1 built into the display enclosure b Detach the webcam microphone module 2 from the display enclosure The webcam microphone module is attached to the display enclosure with double sided adhesive Display assembly 37 ...

Page 44: ... is necessary to replace the display hinges a Remove the following screws that secure the display hinges to the display enclosure 1 Two Phillips PM1 9 2 8 screws at the top of the display hinge bracket 2 Two Phillips PM2 4 3 2 broad head screws on the inside edge of each display hinge 3 Four Phillips PM2 4 3 7 screws on the outside edge of each display hinge 38 Chapter 4 Removal and replacement pr...

Page 45: ... the display hinges and brackets 4 The display hinges are included in the Display Hinge Kit spare part number 761217 001 Reverse this procedure to reassemble and install the display assembly Display assembly 39 ...

Page 46: ...20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 40 Chapter 5 Specifications ...

Page 47: ... party apps and widgets The operating system downloads system updates automatically and notifies you when it is ready to install the updates If you want to update the operating system manually go to http www hp com support You can also set preferences for backing up and restoring your data in case of loss Backing up and resetting 1 Turn off your computer and plug in the AC adapter 2 To access Sett...

Page 48: ...to boot into the operating system you can perform a system recovery by directly accessing the Recovery menu 1 Turn off your computer and plug in the AC adapter 2 To boot into the Recovery menu press and hold the volume down key and then press the power button Hold the volume down key until the HP logo is displayed 3 Move the arrow up or arrow down key to highlight wipe data factory reset and then ...

Page 49: ...reboot as updates are applied Updating the system using a file based update 1 Turn off your computer and plug in the AC adapter 2 Download the appropriate Softpaq from http www hp com 3 Locate update zip and copy it to a microSD card 4 Turn off the computer and then insert the microSD card containing the update zip file 5 To power on the computer press and hold the volume down key and the power bu...

Page 50: ...t and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet ...

Page 51: ... 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 ...

Page 52: ...in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 46 Chapter 8 Recycling ...

Page 53: ... 9 30 G graphics product description 1 H HDMI to VGA adapter spare part number 8 9 hinge removal 38 spare part number 7 10 39 K keyboard top cover removal 17 spare part numbers 5 9 10 17 M memory product description 1 microphone product description 1 model name 1 O operating system product description 2 P ports product description 2 power button board removal 22 spare part number 5 10 22 power con...

Page 54: ...9 10 26 30 storage product description 1 system board removal 31 spare part numbers 5 9 31 T TouchPad removal 21 spare part number 5 10 21 U USB board removal 25 spare part number 6 10 25 V video product description 1 W webcam microphone module removal 37 spare part number 7 10 38 wireless antenna removal 36 spare part number 7 10 37 wireless product description 2 WLAN module removal 23 spare part...

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