QuickSpecs
hp
AlphaServer
SC20
DA-10976
North America — Version 1 — May 24, 2002
22
Options
Step 10 – Hardware and Software Supplemental Support Services
(continued)
AlphaServer SC SBB Services
For each AlphaServer SBB selected in Step 5, select an AlphaServer SC SBB service part number based on the hours of service coverage desired.
3-year SBB 5X9/4 HR
FP-CS114-36
3-year SBB 7X24 HR
FP-CS214-36
AlphaServer SC MBB Services
For each AlphaServer MBB selected in Step 4, select appropriate DS20E or DS10 Priority Service part number.
DS20E 3-year Priority Service 9x5/4 HR
FP-A01MA-36
DS20E 3-year Priority 24 Service 24x7/4 HR
FP-A02MA-36
DS10 3-year Priority Service 9x5/4 HR
FP-A01BA-36
DS10 3-year Priority 24 Service 24x7/4 HR
FP-A02BA-36
AlphaServer SC Software Services
AlphaServer SC System 1-Node License Subscription Service
QT-6EQAA-TA
AlphaServer SC System 16-Node License Subscription Service
QT-6EQAA-TB
AlphaServer SC System 32-Node License Subscription Service
QT-6EQAA-TC
AlphaServer SC System 64-Node License Subscription Service
QT-6EQAA-TD
AlphaServer SC System 128-Node License Subscription Service
QT-6EQAA-TE
AlphaServer SC Software Update Media & Doc Distribution
QT-6EQAA-E8
AlphaServer SC Software Update Documentation Distribution
QT-6EQAA-KZ
Priority Service Plan for Layered Products
*
AlphaServer SC Layered Product Support for up to 1 Node
FP-S1207-36
AlphaServer SC Layered Product Support for up to 4 Nodes
FP-S1215-36
AlphaServer SC Layered Product Support for up to 16 Nodes
FP-21221-36
AlphaServer SC Layered Product Support for up to 32 Nodes
FP-21228-36
AlphaServer SC Layered Product Support for up to 64 Nodes
FP-21233-36
AlphaServer SC Layered Product Support for up to 128 Nodes
FP-21233-36
NOTE: *These part numbers reflect the most commonly purchased AlphaServer SC
configurations, and are not inclusive of any other software layered products.
Please refer to the Priority Service Plan for Layered Products, One-Step
Quoting Table, for additional ordering information.
Software Support Menu 5/List 3
QR-SMSW3-A
*
Hardware and Software Supplemental Support Services – Europe Only
•
In EMEA the corporate Service Menu (release 3b) is used and any service from Installation, Hardware Maintenance Service, Software Support,
9 x 5 up to 24 x 7 can be offered to the Customer.
•
To Administrate and Quote the Customer service offer, the Building Block part numbers and any optional products as mentioned in the above
steps needs to be entered. The NCAS system will automatically recognize the Compute Building Block containing the 4 or 32 systems or the
Base Building Block and reflects the bundled price.
•
When the Customer requires both hardware maintenance and software support a DSS service level should be selected, which still leaves the
flexibility to have a hardware coverage level of C or D and a higher software level of A or B as example.
