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HP External Portable Drive User Manual
HP External Portable Drive px3100
with HP SimpleSave® Backup Software
User Manual
HP External Portable Drive
Page 1: ...1 HP External Portable Drive User Manual HP External Portable Drive px3100 with HP SimpleSave Backup Software User Manual HP External Portable Drive ...
Page 2: ...es Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on thi...
Page 3: ...P SimpleSave Backup Software 6 Drive Format 6 Connecting the Device 6 HP SimpleSave Backup Software 7 How to Back Up Your Files 7 How To Restore Files 9 My Options 11 File Types Locations 12 Advanced Settings 12 About This Software 13 Turning Off Automatic Updates 13 Language Preferences 13 Turning Off Disconnecting the Device 14 Troubleshooting 14 Appendix 15 Regulatory Compliance 15 Warranty Inf...
Page 4: ...their computers to USB 3 0 Compatibility An available USB port One of the following operating systems Windows 8 Windows 7 Windows Vista Note Compatibility may vary depending on user s hardware configuration and operating system HP portable external drive software only supports Windows Important For highest performance and reliability it is recommended that you install the latest updates and servic...
Page 5: ...he operating system Kit Contents HP External Portable Drive HP External Portable Drive with HP SimpleSave backup software USB 3 0 cable Quick Start Poster HP External Portable Drive with HP SimpleSave backup software USB 3 0 Cable Quick Start Poster About Your HP External Portable Drive Features LED USB 3 0 LED The power activity LED is located on the top of the HP External Portable Drive USB 3 0 ...
Page 6: ...ternal Portable Drive must be connected for continuous backup Drive Format This device is pre formatted for the NTFS file system which supports files larger than 4 GB Connecting the Device HP External Portable Drive 1 Turn on your computer 2 Connect the USB cable as shown 3 You may have to wait up to a full minute for your computer to configure your HP External Portable Drive the first time it s c...
Page 7: ...uter HP SimpleSave adds a small utility program the HP SimpleSave Monitor to your computer to keep track of which files have changed since your last backup The SimpleSave icon appears in your system tray If you leave your HP drive connected in HP SimpleSave performs an incremental backup every time your computer is idle for five minutes Each time you start HP SimpleSave it automatically checks for...
Page 8: ... are important to you will be backed up If you need to add custom file extension to be included or excluded see My Options on page 11 The name of the backup is automatically created based on your computer s name The backup name will appear below the summary of the files found on your computer If you want to make any changes to the file types folders or locations to be backed up click on Change Fil...
Page 9: ...er Follow the same steps as detailed in HP SimpleSave Backup Software on page 7 About the HP SimpleSave Monitor The HP SimpleSave Monitor appears in your system tray after the initial backup is performed The HP SimpleSave Monitor continuously watches your computer for any new or changed files and automatically backs up those files after your computer is idle not used for five minutes Your HP Exter...
Page 10: ...making your selections Note The files view is set to thumbnail view by default Click the view icon and make a selection from the list to change the view to details icon list or small icon Next select where you want to save your restored files Clicking Restore to original path restores your files to their original location on your primary drive If your original files still exist in the original loc...
Page 11: ...hen the restore process is complete Sometimes a file cannot be restored Click View Report if this occurs The report outlines which files could not be restored If you need help go to the HP SimpleSave support website at http www hp com support My Options HP SimpleSave has several options for backup plan customization To access the options page click My Options in the HP SimpleSave welcome screen ...
Page 12: ...nt to back up all of your content except videos in which case you would deselect the Video Files box Note These settings will remain saved even if you disconnect your HP External Portable Drive Advanced Settings Click Advanced Settings if you want to include or exclude files with certain extensions from the backup There are a set of file types that are excluded by default from being backed up Thos...
Page 13: ...in the lower right of the screen When you click on the sign the following window displays Click Yes to delete the custom extension or No to leave the extension in the list About This Software In the About this Software window you can easily check on the HP SimpleSave version information manually check for a software update and review the End User License Agreement Turning Off Automatic Updates Aut...
Page 14: ...he documentation that came with your computer for more information A message appears that states I have a high speed device connected to a low speed port Windows This is normal Windows displays a message that you have connected your USB3 0 drive to a USB 2 0 or 1 1 port You will not have the high speed capabilities that you would have using a USB 3 0 port Hi Speed USB USB 2 0 supports data transfe...
Page 15: ...tween the equipment and the receiver Connect the equipment into an outlet different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Caution Pursuant to 47CFR15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authoriz...
Page 16: ...ose that arise as a result of 1 improper maintenance unauthorized modification or service loss or damage in transit or malicious code not introduced by HP 2 software media parts or supplies not provided or supported by HP including interoperability or compatibility problems 3 operation outside the product specifications 4 accident misuse liquid spills abuse contamination or other causes that are n...
Page 17: ...e limitation may not apply to you III Limitations of Liability TO THE EXTENT ALLOWED BY LOCAL LAW i EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY IN NO EVENT WILL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF T...
Page 18: ...ions under which the problem occurred Error messages that have been displayed Hardware and software you are using The manufacturer and model of components connected to the computer and display device Choose from the following types of support Chat online with an HP technician NOTE When chat is not available in a particular language it is available in English Find HP support worldwide telephone num...