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HP ProLiant xw Series Blade Workstations and
Options

Global Limited Warranty and
Technical Support

390381-001

May 6, 2005

Global Limited Warranty and Technical Support

May 6, 2005

390381-001

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Summary of Contents for ProLiant xw25p

Page 1: ...HP ProLiant xw Series Blade Workstations and Options Global Limited Warranty and Technical Support 390381 001 May 6 2005 Global Limited Warranty and Technical Support May 6 2005 390381 001 1 ...

Page 2: ...rred to in this Limited Warranty as HP Hardware Products sold by or leased from Hewlett Packard Company its worldwide subsidiaries affiliates authorized resellers or country distributors collectively referred to in this Limited Warranty as HP with this Limited Warranty The term HP Hardware Product is limited to the hardware components and required firmware The term HP Hardware Product DOES NOT inc...

Page 3: ...oss or damage in transit or g by modification or service by anyone other than i HP ii an HP authorized service provider or iii your own installation of end user replaceable HP or HP approved parts if available for your product in the servicing country or region YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAI...

Page 4: ...UCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES THIS LIMITATION OF LIABILITY HOWEVER WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGA...

Page 5: ...t necessary on a case by case basis HP will provide telephone support for any required BIOS and Firmware upgrades such upgrades will not be covered by HP s onsite warranty service Response times are based on local standard business days and working hours Unless otherwise noted all responses are measured from the time the customer calls until HP has either established a mutually acceptable time for...

Page 6: ...ed in this table reflects base level warranty offerings Enhancements to base warranty may be included with your HP Hardware Product for current warranty information contact the nearest HP Sales office 3 HP may at its sole discretion determine that on site warranty service is not necessary on a case by case basis HP will provide telephone support for any required BIOS and Firmware upgrades such upg...

Page 7: ... that may be applicable to the HP Hardware Product you have purchased On site Warranty Service Your HP Limited Warranty service may include on site labor support to repair your hardware HP provides on site service during standard office hours Standard office hours are typically 08 00 to 17 00 Monday through Friday but may vary with local business practices If your location is outside the customary...

Page 8: ...pay all shipping and part return costs and determine the courier carrier to be used If customer self repair applies to you please refer to your specific HP Hardware Product announcement You can also obtain information on this warranty service on the HP website at http www hp com support Limited Warranty Transfer to Another Country Under the HP Global Limited Warranty program products may be purcha...

Page 9: ...h in the applicable end user license or program license agreement provided with that software If the removable media on which HP distributes the software proves to be defective in materials or workmanship within ninety 90 days of purchase your sole remedy shall be to return the removable media to HP for replacement For blank tape removable media please refer to the following website http h20000 ww...

Page 10: ...go eurp If you do not have internet access call the Technical Support Center at 1 800 633 3600 For telephone support in the United States and Canada call 1 800 633 3600 Telephone support services may be covered under warranty or available for an additional fee Worldwide telephone numbers for Technical Support are available at http welcome hp com country us eng wwcontact html Be sure to have the fo...

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