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Hardware Limited Warranty 

General Terms  

This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the 
manufacturer. Please refer to HP’s website for an extensive description of your limited warranty entitlements. In 
addition, you may also have other legal rights under applicable local law or special written agreement with HP. 

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES NO OTHER 
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  HP EXPRESSLY DISCLAIMS ALL 
WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED 
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED 
WARRANTY PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG 
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR 
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS.  IN SUCH STATES OR COUNTRIES, SOME 
EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. 

THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT 
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE 
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.   

This Limited Warranty is applicable in all countries and may be enforced in any country or region where HP or its 
authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited 
Warranty. However, warranty service availability and response times may vary from country to country and may 
also be subject to registration requirements in the country of purchase. If so, your HP authorized service provider

 

can provide you with details.

 

This Limited Warranty applies only to HP-branded hardware products (collectively referred to in this Limited 
Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard Company, its worldwide 
subsidiaries, affiliates, authorized resellers, or country distributors (collectively referred to in this Limited Warranty 
as “HP”) with this Limited Warranty.  The term “HP Hardware Product” is limited to the hardware components and 
required firmware.

  

The term “HP Hardware Product” DOES NOT include any software applications or programs, 

non-HP products or non-HP branded peripherals.  All non-HP products or non-HP branded peripherals external to 
the HP Hardware Product— such as external storage subsystems, displays, printers and other peripherals—are 
provided “AS IS” without HP warranty.  However, non-HP manufacturers and suppliers, or publishers may provide 
their own warranties directly to you. 

HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in 
materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period 
starts on the date of purchase or lease from HP, or from the date HP completes installation. Your dated sales or 
delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. 
You may be required to provide proof of purchase or lease as a condition of receiving warranty service. You are 
entitled to hardware warranty service according to the terms and conditions of this document if a repair to your HP 
Hardware Product is required within the Limited Warranty Period.  

Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be manufactured 
using new materials or new and used materials equivalent to new in performance and reliability. HP may repair or 
replace HP Hardware Products (a) with new or previously used products or parts equivalent to new in performance 
and reliability, or (b) with equivalent products to an original product that has been discontinued.  Replacement parts 

Global Limited Warranty and Technical Support 

 

 

 

May 6, 2005 

 

390381-001 

Summary of Contents for ProLiant xw25p

Page 1: ...HP ProLiant xw Series Blade Workstations and Options Global Limited Warranty and Technical Support 390381 001 May 6 2005 Global Limited Warranty and Technical Support May 6 2005 390381 001 1 ...

Page 2: ...rred to in this Limited Warranty as HP Hardware Products sold by or leased from Hewlett Packard Company its worldwide subsidiaries affiliates authorized resellers or country distributors collectively referred to in this Limited Warranty as HP with this Limited Warranty The term HP Hardware Product is limited to the hardware components and required firmware The term HP Hardware Product DOES NOT inc...

Page 3: ...oss or damage in transit or g by modification or service by anyone other than i HP ii an HP authorized service provider or iii your own installation of end user replaceable HP or HP approved parts if available for your product in the servicing country or region YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAI...

Page 4: ...UCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES THIS LIMITATION OF LIABILITY HOWEVER WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGA...

Page 5: ...t necessary on a case by case basis HP will provide telephone support for any required BIOS and Firmware upgrades such upgrades will not be covered by HP s onsite warranty service Response times are based on local standard business days and working hours Unless otherwise noted all responses are measured from the time the customer calls until HP has either established a mutually acceptable time for...

Page 6: ...ed in this table reflects base level warranty offerings Enhancements to base warranty may be included with your HP Hardware Product for current warranty information contact the nearest HP Sales office 3 HP may at its sole discretion determine that on site warranty service is not necessary on a case by case basis HP will provide telephone support for any required BIOS and Firmware upgrades such upg...

Page 7: ... that may be applicable to the HP Hardware Product you have purchased On site Warranty Service Your HP Limited Warranty service may include on site labor support to repair your hardware HP provides on site service during standard office hours Standard office hours are typically 08 00 to 17 00 Monday through Friday but may vary with local business practices If your location is outside the customary...

Page 8: ...pay all shipping and part return costs and determine the courier carrier to be used If customer self repair applies to you please refer to your specific HP Hardware Product announcement You can also obtain information on this warranty service on the HP website at http www hp com support Limited Warranty Transfer to Another Country Under the HP Global Limited Warranty program products may be purcha...

Page 9: ...h in the applicable end user license or program license agreement provided with that software If the removable media on which HP distributes the software proves to be defective in materials or workmanship within ninety 90 days of purchase your sole remedy shall be to return the removable media to HP for replacement For blank tape removable media please refer to the following website http h20000 ww...

Page 10: ...go eurp If you do not have internet access call the Technical Support Center at 1 800 633 3600 For telephone support in the United States and Canada call 1 800 633 3600 Telephone support services may be covered under warranty or available for an additional fee Worldwide telephone numbers for Technical Support are available at http welcome hp com country us eng wwcontact html Be sure to have the fo...

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