HP ProLiant DL320e Gen8 v2 Maintenance And Service Manual Download

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HP ProLiant DL320e Gen8 v2 Server

Maintenance and Service Guide

Abstract

This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and

software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in

recognizing hazards in products, and are familiar with weight and stability precautions.

Part Number: 718996-005
July 2014

Edition: 5

Summary of Contents for ProLiant DL320e Gen8 v2

Page 1: ...nostic tools specifications and requirements for hardware components and software This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 718996 005 July 2014 Edition 5 ...

Page 2: ... express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel Pentium Core and Xeon are trademarks of Intel Corporation in the U S and other countrie...

Page 3: ...move the server from the rack 30 Rack mount ears 30 Hot plug drive blank 31 Hot plug drive 32 Rack rail cable ties 32 HP CS power supply 33 Non hot plug drive carrier 34 Non hot plug drive 34 Access panel 35 Air baffle 36 Optical drive 37 Mini SAS cable 38 Drive cage assembly 39 Hot plug drive cage backplane 41 Non hot plug drive cage bracket 42 Front I O module assembly 43 Front fan cage assembly...

Page 4: ...ion 75 Front panel components 75 Front panel LEDs and buttons 76 Rear panel components 76 Rear panel LEDs and buttons 77 PCIe riser board slot definitions 77 System board components 78 DIMM slot locations 79 System maintenance switch 79 NMI functionality 80 Drive numbering 80 Hot plug drive LED definitions 80 FBWC module LED definitions 81 Fan locations 82 Cabling 83 Cabling overview 83 Storage ca...

Page 5: ...tions 94 Power supply specifications 94 HP 250 W Integrated Power Supply 94 HP 300 W Integrated Power Supply 95 HP 750 W CS 48 V DC Power Supply 94 efficiency 95 Acronyms and abbreviations 97 Documentation feedback 100 Index 101 ...

Page 6: ...n will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the pro...

Page 7: ...ine la société de courses ou le transporteur à utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agrée local Pour plus d informations sur ce programme en Amérique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pièces seules Votre garantie limitée HP peut inclure un service de garantie pièces seules Dans ce cas les pièces de ...

Page 8: ... Self Repair um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile für die das Customer Self Repair Verfa...

Page 9: ...tegorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Opcional componentes para los que la reparación por parte del usuario es opcional Estos componentes también están diseñados para que puedan ser r...

Page 10: ...gorieën CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te ...

Page 11: ...ependendo do tipo de serviço de garantia destinado ao produto OBSERVAÇÃO Algumas peças da HP não são projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um técnico autorizado substitua a peça Essas peças estão identificadas com a marca No Não no catálogo de peças ilustrado Conforme a disponibilidade e o local geográfico as peças CSR serão enviadas no p...

Page 12: ...Customer self repair 12 No caso desse serviço a substituição de peças CSR é obrigatória Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço ...

Page 13: ...Customer self repair 13 ...

Page 14: ...Customer self repair 14 ...

Page 15: ...Customer self repair 15 ...

Page 16: ...ndatory1 2 Air baffle 725262 001 Mandatory1 3 Heatsink 687242 001 Optional2 4 Thumbscrew type rack ears 725268 001 Mandatory1 5 Four bay SFF drive cage 725270 001 Mandatory1 6 SFF hot plug drive blank 670033 001 Mandatory1 7 LFF non hot plug drive carrier 691585 001 Mandatory1 8 LFF hot plug drive blank 675039 001 Mandatory1 9 Two bay LFF drive cage 725272 001 Mandatory1 ...

Page 17: ...atalogue illustré 1 Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio 2 Optional Opzionali Parti la cui riparazione da parte del cliente è facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la s...

Page 18: ...ieservice voor het product 3 No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee 1 Mandatory Obrigatória Peças cujo reparo feito pelo cliente é obrigatório Se desejar que a HP ...

Page 19: ...r 4C 8 MB 45 W 725281 001 Optional2 c 2 90 Ghz Intel Core i3 4130T processor 2C 3 MB 35 W 741663 001 Optional2 d 3 00 Ghz Intel Pentium G3220 processor 2C 3 MB 54 W 741661 001 Optional2 e 3 10 GHz Intel Pentium G3240 processor 2C 3 MB 54 W 773059 001 Optional2 f 3 10 GHz Intel Xeon E3 1220 v3 processor 4C 8 MB 80 W 725282 001 Optional2 g 3 20 Ghz Intel Pentium G3420 processor 2C 3 MB 54 W 741664 0...

Page 20: ...embly 769743 001 Optional2 b System board assembly 725260 001 Optional2 17 Front fan cage assembly 725263 001 Mandatory1 a Front fan cage b Non hot plug fan modules 2 c T 15 screws 3 18 Front I O module assembly 725267 001 Optional2 19 SATA DVD RW optical drive 9 5 mm 0 37 in 652297 001 Mandatory1 20 4 SFF hot plug drive cage backplane 725271 001 Mandatory1 21 SFF hot plug drives 6 35 cm 2 5 in SA...

Page 21: ...ve 628182 001 Mandatory1 e 4 TB 6G 7 200 rpm SC MDL hard drive 693720 001 Mandatory1 SATA solid state drives a 100 GB 3G MLC SC EM solid state drive 653968 001 Mandatory1 b 100 GB 6G ME SC EM solid state drive 692160 001 Mandatory1 c 200 GB 3G MLC SC EM solid state drive 653969 001 Mandatory1 d 200 GB 6G ME SC EM solid state drive 692161 001 Mandatory1 e 400 GB 3G MLC SC EM solid state drive 65397...

Page 22: ... USB connector 677066 001 Mandatory1 31 FBWC capacitor pack 671353 001 Optional2 32 Center fan assembly 725264 001 Mandatory1 a Non hot plug fan module with bracket b Fan extension cable c T 10 screws 4 33 PCIe x16 low profile dual slot riser board 725266 001 Mandatory1 34 DIMMs a 2 GB single rank x8 PC3L 10600E 9 664694 001 Mandatory1 b 2 GB single rank x8 PCL3 12800E 11 715279 001 Mandatory1 c 2...

Page 23: ...zio 2 Optional Opzionali Parti la cui riparazione da parte del cliente è facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto 3 No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per ...

Page 24: ...r een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee 1 Mandatory Obrigatória Peças cujo reparo feito pelo cliente é obrigatório Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço 2 Optional Opcional Peças cujo reparo feito pelo cliente é opcional Essas peças ...

Page 25: ...rting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Symbols on equipment The following symbols may ...

Page 26: ...or manual material handling Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or...

Page 27: ... rack before extending a component outside the rack Extend only one component at a time A rack may become unstable if more than one component is extended WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured at the top and bottom to the building structure Preparation procedures To access some components and perform certain service procedures you must pe...

Page 28: ... remain active until AC power is removed IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for ...

Page 29: ... peripheral cables from the server WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack 5 Do one of the following o If the server is using a thumbscrew type rack ear loosen the thumbscrews o If the server is using a quick release lever type rack ear use a T 25 Torx screwdriver to loosen the screw...

Page 30: ... Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails IMPORTANT The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used If using a ball bearing rail system you can perform most installations and maintenance by simply extending the...

Page 31: ...ears o Quick release lever type rack ears To replace the component reverse the removal procedure Hot plug drive blank CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank ...

Page 32: ...ive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Back up all server data on the drive 2 Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions on page 80 3 Remove the drive To replace the component reverse the removal procedure Rack...

Page 33: ...dure HP CS power supply To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Access the rear panel WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it ...

Page 34: ...e do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Remove the drive carrier To replace the component slide the component into the bay until it clicks Non hot plug drive...

Page 35: ...sconnect the power cord from the server 4 Remove the drive 5 Remove the drive from the carrier To replace the component reverse the removal procedure Access panel To remove the component WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access p...

Page 36: ... latch To replace the component reverse the removal procedure Air baffle To remove the component CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server on page 28 2 Remove the power from the server a Disconn...

Page 37: ...or a blank To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 5 Disconnect the optical drive cabl...

Page 38: ...ponent reverse the removal procedure Mini SAS cable To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 ...

Page 39: ...llowing o Disconnect the Mini SAS cable from the system board and then disconnect the cable from the drive cage o Disconnect the Mini SAS cable from the expansion board and then disconnect the cable from the drive cage To replace the component reverse the removal procedure Drive cage assembly To remove the component 1 Power down the server on page 28 ...

Page 40: ...ith the rail system 6 Remove the access panel Access panel on page 35 7 Do one of the following o Remove the optical drive Optical drive on page 37 o Remove the optical drive blank Retain the blank for future use 8 If an HP CS power supply is installed remove the power supply distribution board HP 750 W CS 48 V DC power supply enablement kit on page 62 9 If you are replacing the drive cage with a ...

Page 41: ...alling it in the chassis To replace the component reverse the removal procedure Hot plug drive cage backplane To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Remove all drives Hot plug drive on page 32 Non hot plug drive on page 34 4 Remove the server from t...

Page 42: ...connect all cables from the drive cage c Remove the drive cage backplane To replace the component reverse the removal procedure Non hot plug drive cage bracket To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Remove the server from the rack on page 30 4 Remov...

Page 43: ... page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Remove the access panel Access panel on page 35 4 Remove the air baffle Air baffle on page 36 5 Disconnect the front I O module cable from the system board 6 Remove the front I O board To replace the component reverse the removal procedure Front fan cage assem...

Page 44: ...o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 5 Remove the air baffle Air baffle on page 36 6 Disconnect the fan cables 7 Remove the fan cage To replace the component reverse the removal procedure DIMMs To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconn...

Page 45: ...from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 5 Remove the air baffle Air baffle on page 36 WARNING To reduce the risk of personal injury from hot surfaces allow the heatsink to cool before touching it CAUTION Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs in an X pattern Do not overti...

Page 46: ...al interface protective cover from the heatsink CAUTION Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs in an X pattern Do not overtighten the screws as this can damage the board connectors or screws Use the wrench supplied with the system to reduce the possibility of overtightening the screws 3 Install the heatsink a Position the heatsink on the processor ba...

Page 47: ...power LED changes from amber to green Processor WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server IMPORTANT If installing a processor with a faster speed u...

Page 48: ...especially the contact area CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board 7 Open the processor locking lever and then open the processor retaining bracket 8 Grasp the processor by the edges and then lift it out of the socket To replace the component CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoi...

Page 49: ...ever The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement 2 Close the processor retaining bracket and then secure the processor locking lever 3 Clean the old thermal grease from the heatsink with the alcohol swab Allow the alcohol to evaporate before continuing 4 Apply all the grease to the top of the processor in...

Page 50: ...ithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with t...

Page 51: ...ent or proper disposal contact an authorized reseller or an authorized service provider PCI riser cage To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on p...

Page 52: ...ions configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed To install the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power c...

Page 53: ... to the expansion board For more information on these cabling requirements see the documentation that ships with the option 11 Install the access panel 12 Do one of the following o Slide the server into the rack o Install the server into the rack 13 Connect all necessary external cabling to the expansion board For more information on these cabling requirements see the documentation that ships with...

Page 54: ...server Recovering data from the flash backed write cache on page 57 CAUTION Do not detach the cable that connects the battery pack or capacitor pack to the cache module Detaching the cable causes all data in the cache module to be lost FBWC module CAUTION The cache module connector does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other co...

Page 55: ...he access panel Access panel on page 35 5 Remove the PCI riser cage PCI riser cage on page 51 CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors 6 Disconnect the capacitor pack cable from the cache module 7 Remove the cache module To replac...

Page 56: ...r cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 5 Remove the PCI riser cage PCI riser cage on page 51 6 If the existing cache module is connected to a capacitor pack observe the FBWC module LEDs o If a backup is in progress wait for the backup to complete o I...

Page 57: ...nsfer the drives from the failed server to the recovery server 4 Perform one of the following o If the array controller has failed remove the cache module and capacitor pack from the failed array controller and install the cache module and capacitor pack on an identical array controller model in the recovery server o If the server has failed remove the controller cache module and capacitor pack fr...

Page 58: ...om the power source b Disconnect the power cord from the server 3 Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 5 If an expansion board is installed in the riser board slot 1 remove the PCI riser cage PCI riser cage on page 51 6 Disconnect the fan cable 7 Turn the server bottom side up and then remove the screws securing the center fan bracket 8 Retur...

Page 59: ...Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 5 If an expansion board is installed in the riser board slot 1 remove the PCI riser cage PCI riser cage on page 51 6 Disconnect the internal U...

Page 60: ...cover To remove the component 1 Power down the server on page 28 2 Remove the power from the server a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 ...

Page 61: ...connect the power cord from the server 3 Remove the server from the rack on page 30 4 If the server is installed in a friction rail system remove the friction rails from the chassis For more information see the documentation that ships with the rail system 5 Remove the access panel Access panel on page 35 WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or pow...

Page 62: ...sconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it 5 Remove the power supply HP CS power supply on page 33 6 ...

Page 63: ...a Disconnect the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it 5 Re...

Page 64: ...the power cord from the power source b Disconnect the power cord from the server 3 Do one of the following o Extend the server from the rack on page 29 o Remove the server from the rack on page 30 4 Remove the access panel Access panel on page 35 5 Remove the air baffle Air baffle on page 36 6 Disconnect all cables connected to existing expansion boards 7 Remove the PCI riser cage PCI riser cage o...

Page 65: ...ghtening the screws 11 Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws b Completely loosen all screws in the same sequence c Remove the heatsink from the processor backplate CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area 12 Open the processor locking lever and then op...

Page 66: ...tem board 1 Install the system board CAUTION Failure to completely open the processor locking lever prevents the processor from seating during installation leading to hardware damage CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area ...

Page 67: ...rocessor retaining bracket 3 Remove the processor socket cover CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board Do not touch the processor socket contacts Do not tilt or slide the processor when lowering the processor into the socket ...

Page 68: ...should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement 5 Close the processor retaining bracket and then secure the processor locking lever 6 Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 7 Apply all the grease to the top of th...

Page 69: ...stem board to HP always install all processor socket covers to prevent damage to the processor sockets and system board 9 Install the DIMMs 10 Connect all cables disconnected from the failed system board 11 Install the front fan cage 12 Install the PCI riser cage 13 Connect all necessary internal cabling to the expansion board For more information on these cabling requirements see the documentatio...

Page 70: ...rning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis 8 Enter the product ID and press the Enter key 9 Press the Esc key to close the menu 10 Press the Esc key to exit RBSU 11 Press the F10 key to confirm exiting RBSU The server automatically reboots HP Trusted Platform Module The TPM is not ...

Page 71: ...rman http www hp com support ProLiant_TSG_v1_gr Japanese http www hp com support ProLiant_TSG_v1_jp Simplified Chinese http www hp com support ProLiant_TSG_v1_sc The HP ProLiant Gen8 Troubleshooting Guide Volume II Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select ...

Page 72: ...ity that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data f...

Page 73: ...IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following From within HP SIM From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application From within the iLO 4 web interface From within HP Insight Diagnostics on page 72 USB support and functionality USB support HP provides sta...

Page 74: ...isabled through RBSU Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly...

Page 75: ...l number and the reverse side shows the default iLO account information The same information is printed on a label attached to the chassis Four bay SFF drive model Item Description 1 Optical drive blank 2 Serial number iLO information pull tab 3 USB 2 0 connectors 4 SFF drives 6 35 cm 2 5 in The serial number iLO information pull tab is double sided The top side shows the server serial number and ...

Page 76: ...r On Standby button and system power LED Solid green System on Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present To identify components in a degraded or critical state see the iLO BIOS logs and the server troubleshooting guide Facility power is not present power cord is not attached no power supplies are installed power supply failure...

Page 77: ... conditions exists Power is unavailable Power supply failed Power supply is in standby mode Power supply error 4 UID button LED Solid blue Activated Flashing blue 1 Hz cycle per sec Remote management or firmware upgrade in progress Off Deactivated PCIe riser board slot definitions The riser board slots transfer rate is the same for all supported processor models Both slots will run in PCIe3 8 GT s...

Page 78: ...s 8 4 pin power supply connector 9 System battery 10 Front I O module connector 11 24 pin power supply connector 12 26 pin PDB connector 13 SATA connector 14 Mini SAS connector 15 Fan connector 3 16 Internal USB 2 0 connector 17 System maintenance switch For more information on the riser board slots supported by the onboard PCI riser connector see PCIe riser board slot definitions on page 77 ...

Page 79: ...3 Off Reserved S4 Off Reserved S5 Off Off Power on password is enabled On Power on password is disabled S6 Off Off No function On ROM reads system configuration as invalid S7 Reserved S8 Reserved S9 Reserved S10 Reserved S11 Reserved S12 Reserved To access the redundant ROM set S1 S5 and S6 to on When the system maintenance switch position 6 is set to the On position the system is prepared to eras...

Page 80: ...dump before a system reset To force the system to invoke the NMI handler and generate a crash dump log do one of the following Use the iLO Virtual NMI feature Short the NMI header System board components on page 78 For more information see the HP website http www hp com support NMI Drive numbering Two bay LFF drive model Four bay SFF drive model Hot plug drive LED definitions Item LED Status Defin...

Page 81: ...een The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing 1 Amber 2 Green 3 Green Interpretation Off Off Off The cache module is not powered Off Flashing 0 5 Hz Flashing 0 5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up...

Page 82: ... attached Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes but has not reached sufficient charge to perform a full backup On On Off The current backup is complete but power fluctuations occurred during the backup On On On The cache module microcontroller has failed Fan locations The server has three system fans two in the front of the chassis and one in the middle sect...

Page 83: ... CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Storage cabling The FBWC capacitor pack cabling is shown in the following images The FBWC solution is a separately purchased option Capacitor pack cabling is only supported in Smart Array controller options that support FBWC installation Flash backed write cache procedures on page...

Page 84: ... controller in the full height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 Mini SAS cable Two bay LFF hot plug drive cage cabling Mini SAS cable connected to the system board Item Description 1 Power cable 2 Mini SAS cable ...

Page 85: ...t Item Description 1 Power cable 2 Capacitor pack cable 3 Mini SAS cable Four bay SFF hot plug drive cage cabling AC power supply The HP 250 W Integrated Power Supply and HP 300 W Integrated Power Supply is used in the following drive configurations Mini SAS cable connected to the system board ...

Page 86: ...ed to a storage controller in the full height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 Mini SAS cable The HP 750 W CS 48 V DC Power Supply 94 efficiency with PDB is used in the following drive configurations Mini SAS cable connected to the system board ...

Page 87: ...ng 87 Item Description 1 Power cable 2 Mini SAS cable Mini SAS cable connected to a storage controller in the full height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 Mini SAS cable ...

Page 88: ...tion 1 Common end of the optical drive SATA Y cable 2 4 pin power connector of the optical drive SATA Y cable 3 SATA connector of the optical drive SATA Y cable Four bay SFF drive model uses the HP 750 W CS 48 V DC Power Supply Item Description 1 Common end of the optical drive SATA Y cable 2 4 pin power connector of the optical drive SATA Y cable ...

Page 89: ...cabling HP 250 W Integrated Power Supply cabling HP 250 W Integrated Power Supply cabling in a two bay LFF non hot plug drive model Item Description 1 24 pin system board power cable 2 4 pin system board power cable HP 250 W Integrated Power Supply cabling in a two bay LFF hot plug drive model ...

Page 90: ...able HP 250 W Integrated Power Supply cabling in a four bay SFF hot plug drive model Item Description 1 24 pin system board power cable 2 4 pin system board power cable HP 300 W Integrated Power Supply cabling HP 300 W Integrated Power Supply cabling in a two bay LFF non hot plug drive model ...

Page 91: ...ated Power Supply cabling in a two bay LFF hot plug drive model Item Description 1 24 pin system board power cable 2 4 pin system board power cable HP 300 W Integrated Power Supply cabling in a four bay SFF hot plug drive model Item Description 1 24 pin system board power cable 2 4 pin system board power cable ...

Page 92: ...Cabling 92 HP 750 W CS 48 V DC Power Supply with PDB cabling Item Description 1 4 pin system board power cable 2 26 pin PDB cable 3 24 pin system board power cable Internal USB cabling ...

Page 93: ...Cabling 93 Front I O board cabling ...

Page 94: ... 3048 m 10 000 ft is applicable No direct sunlight allowed Server specifications Specification Value Height 4 32 cm 1 70 in Depth 38 30 cm 15 07 in Width 43 46 cm 17 11 in Weight approximate range 7 00 kg to 8 00 kg 15 43 lb to 17 64 lb Power supply specifications Depending on installed options the server is configured with one of the following power supplies HP 250 W Integrated Power Supply HP 30...

Page 95: ...ent 23 A at 36 V DC input 17 A at 48 V DC input nominal input 11 A at 72 V DC input Rated input power W 815 W at 36 V DC input 805 W at 48 V DC input nominal input 795 W at 72 V DC input Rated input power Btus per hour 2780 at 36 V DC input 2740 at 48 V DC input nominal input 2720 at 72 V DC input Power supply output Rated steady state power W 750 W Maximum peak power W 750 W CAUTION This equipmen...

Page 96: ...rvers located in a restricted access location In accordance with applicable national requirements for Information Technology Equipment and Telecommunications Equipment this power supply only connects to DC power sources that are classified as SELV or TNV Generally these requirements are based on the International Standard for Information Technology Equipment IEC 60950 1 In accordance with local an...

Page 97: ...atic Server Recovery CSR Customer Self Repair DDR3 double data rate 3 EM enterprise mainstream HP SSD endurance class FBWC flash backed write cache HP CS HP Common Slot power supply HP SIM HP Systems Insight Manager IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log ...

Page 98: ...LC multilevel cell NAND memory type used in SSDs NAND Not AND NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express PDB power distribution board PDU power distribution unit POST Power On Self Test RBSU ROM Based Setup Utility RDIMM registered dual in line memory module SAS serial attached SCSI ...

Page 99: ...cure Digital SELV separated extra low voltage SFF small form factor SPP HP Service Pack for ProLiant TNV telephone network voltage TPM Trusted Platform Module UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus ...

Page 100: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 101: ... 34 drive LEDs 80 drive numbering 80 drives determining status of 80 drives non hot plug 34 E electrostatic discharge 25 environmental specifications 94 extending server from rack 29 external USB functionality 74 F fan module location 82 FBWC capacitor pack 55 FBWC module 54 FBWC module LEDs 81 flash backed write cache procedures 54 57 front I O board 43 front I O cabling 93 front panel buttons 76...

Page 102: ...r 47 R rack mount ears 30 rack rail cable ties 32 rack warnings 27 rack extending server from 29 rack removing server from 30 rear panel buttons 77 rear panel components 76 rear panel LEDs 77 recovering the data from the cache 57 re entering the server serial number 64 removal and replacement procedures 25 removing server from rack 30 required tools 25 ROM Based Setup Utility RBSU 73 S safety cons...

Page 103: ...Index 103 USB support 73 utilities 72 V video connector 77 W warnings 26 27 weight 94 ...

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HP ProLiant DL320e Gen8 v2, Maintenance And Service Manual

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