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HP ProCurve MSM765zl, Installation And Getting Started Manual

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HP ProCurve MSM765zl Installation And Getting Started Manual Download Page 29

3-1

3

Troubleshooting

Detailed information for the MSM765zl is available in the MSM

7xx Controllers 

Management and Configuration Guide 

at 

www.procurve.com/customercare/

support/manuals/index.htm

. 

The latest information for your switch is available 

from the same web location.

HP Customer Support Services

HP offers support 24 hours a day, seven days a week through the use of a 
number of automated electronic services. See the Customer Support/Warranty 
booklet that came with the product for information on how to use these 
services to get technical support. The HP ProCurve Web portal, at 

 www. procurve.com

 

also provides up-to-date support information.

Additionally, HP ProCurve authorized network resellers can provide 
assistance, both with services they offer and with services offered by HP 
ProCurve.

MSM765-IGSG-5992-5964.book  Page 1  Thursday, April 2, 2009  6:48 PM

Summary of Contents for ProCurve MSM765zl

Page 1: ...ProCurve MSM765zl Mobility Controller Installation and Getting Started Guide MSM765 IGSG 5992 5964 book Page 1 Thursday April 2 2009 6 48 PM ...

Page 2: ...MSM765 IGSG 5992 5964 book Page 2 Thursday April 2 2009 6 48 PM ...

Page 3: ...HP ProCurve MSM765zl Mobility Controller Installation and Getting Started Guide MSM765 IGSG 5992 5964 book Page i Thursday April 2 2009 6 48 PM ...

Page 4: ... be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard Warranty See the Customer Support Warranty booklet included with the product A copy of the specific warranty terms applic...

Page 5: ... ID 2 3 Register the MSM765zl 2 4 Install the Product License Key 2 5 Configure the Switch for the MSM765zl 2 5 About MSM765zl Ports 2 6 Initial MSM765zl Configuration 2 10 Determine Switch Index of the MSM765zl 2 10 Assign an IP Address to the MSM765zl LAN Port 2 11 Configure the MSM765zl Internet Port 2 11 Additional Documentation 2 15 Restarting and Resetting the MSM765zl 2 15 Restarting the MS...

Page 6: ...Taiwan A 2 B Waste Electrical and Electronic Equipment WEEE Statements C Hardware Components Front Panel Port and LEDs C 1 Serial Numbers C 2 Switch LEDs C 4 Replacing or Removing an MSM765zl C 4 Replacing the Disk Drive C 5 Replacing the Flash Card C 6 Index MSM765 IGSG 5992 5964 book Page 2 Thursday April 2 2009 6 48 PM ...

Page 7: ... panel of the MSM765zl See also Front Panel Port and LEDs on page C 1 Not e This manual contains the basic information needed to get you started using the MSM765zl It also contains EMC Regulatory Statements Appendix A and Waste Electrical and Electronic Equipment WEEE Statements Appendix B Appendix C provides hardware component information For more information on working with the MSM765zl see the ...

Page 8: ...onents and the circuitry on the board When installing the MSM765zl equalize any static charge difference between your body and the switch by wearing a grounding wrist strap and attaching it to the switch s metal body or by frequently touching the switch s metal body The MSM765zl has low force high performance connectors High insertion forces are not necessary to install the MSM765zl and should not...

Page 9: ... slot until it is fully inserted 5 Once the contacts have engaged use the extractor handles to seat the MSM765zl completely 6 Tighten the screws Figure 2 MSM765zl being installed Insert MSM765zl into the guides and slide in until fully inserted Open extractor handles MSM765 IGSG 5992 5964 book Page 3 Thursday April 2 2009 6 48 PM ...

Page 10: ...a Properly Installed MSM765zl Test Switch ON briefly while the MSM765zl is undergoing self test then OFF Note IftheMSM765zlwasinstalledwiththeswitchpoweredoff and then the switch was powered on the Test LED will stay ON for the duration of the switch self test Figure 6 on page C 4 and Figure 7 on page C 4 show the location oftheTest Fault andMSM765zlStatusLEDsona5400zlor8212zl series switch respec...

Page 11: ...temperature spec ification is set to 50 C for the chassis If any MSM765zls are installed on the right hand side of the chassis then the temperature specifica tion for the chassis is 40 C A 5406zl chassis has only three slots on the left To stay within the 50 C temperature specification only three MSM765zls are supported in this chassis b For the 8212zl chassis the maximum operating temperature spe...

Page 12: ...1 6 Hardware Installation Environmental Specifications MSM765 IGSG 5992 5964 book Page 6 Thursday April 2 2009 6 48 PM ...

Page 13: ...umentation the basic switch CLI commands needed to work with the MSM765zl are provided in this document NO TE Although not described in this document it is also possible to perform switch configuration via a telnet session with an Ethernet connection to the switch 1 Using a null modem crossover serial cable connect a computer to the serial port of the switch Management Module 2 On the computer con...

Page 14: ...ars It looks similar to this ProCurve Switch 5406zl 5 If instead the switch menu is shown return to the top level menu and then exit to the CLI by choosing Command Line CLI on the Main Menu The switch CLI prompt appears Verify Switch Software Version Before configuring the MSM765zl verify that the switch software version is compatible with the MSM765zl which requires at least version K 13 51 on th...

Page 15: ... ProCurve MSM765zl Software Activation License Registration Card in the box The License Registration ID is printed on this card Obtain the Activation Hardware ID This procedure is performed starting at the switch CLI prompt that looks like this ProCurve Switch 5406zl Not e The MSM765zl Service OS CLI is available once the MSM765zl Module Status LED stays on green To obtain the activation hardware ...

Page 16: ... Partner account under Create an account and follow the prompts to set up an account 3 Log into the My ProCurve portal using your My ProCurve user ID and password 4 Under My Licenses a Select Device Software License b EntertheLicenseRegistrationIDfromtheregistrationcardandselect Next c The Generate license key for ProCurve device page displays Enter the Activation Hardware ID and select Next d Rev...

Page 17: ...received including the dashes If possible copy and paste the string as received For example 2 Boot the MSM765zl product boot product The boot image is verified 3 At prompt System will be rebooted Do you want to continue y n Respond with y The product reboots For example Configure the Switch for the MSM765zl The switch must be configured to work properly with the MSM765zl This procedure assumes tha...

Page 18: ...in the switch The switch references the Internet and LAN ports according to the switch slot in which the MSM765zl is installed For example if the MSM765zl is installed in slot C the first port C1 corresponds to the Internet port and the second port C2 corresponds to the LAN port Define and Assign VLANs 1 At the switch CLI prompt enter menu 2 Press Enter Select Switch Configuration 3 From the Switc...

Page 19: ...MSM765_LAN for the LAN port 3 Select Back to return to the VLAN Menu 4 Select VLAN Port Assignment Not e In addition to DEFAULT_VLAN columns are now present for the two VLAN names MSM765_Int and MSM765_LAN you defined above In our example the MSM765zl Internet port will be assigned to Ethernet port A1 and the MSM765zl LAN port will be assigned to Ethernet port A2 MSM765 IGSG 5992 5964 book Page 7 ...

Page 20: ...assignment for the MSM765zl Internet and LAN ports 6 Use the space bar to change values and the arrow keys to move between items Moving from left to right set port C1 to No Untagged No Set port C2 to No No Untagged Ports C1 and C2 should now look like this 7 UsethearrowkeystomovetheselectionhighlighttotheDEFAULT_VLAN cell for port A1 MSM765 IGSG 5992 5964 book Page 8 Thursday April 2 2009 6 48 PM ...

Page 21: ... No Untagged Ports A1 and A2 should now look like this 9 Consider reserving additional ports for connecting access points to the MSM765zl LAN port For example you could set ports A3 and A4 to use the same VLAN as the LAN port VLAN MSM765_LAN in this example You could then connect access points to ports A3 and A4 of the Ethernet module 10 Select Save when done and then select 0 Return to Main Menu ...

Page 22: ...ith a different product is installed in the same switch it will be assigned an index of 3 Installation sequence per product type determines the index value 1 To determine the index of your MSM765zl enter the following at the switch CLI prompt config should be skipped if you are already in the switch CLI config context config services The Services zl Module products and their assigned indexes are l...

Page 23: ... 1 24 The following sample screen shows the commands from the above 4 step procedure using slot C with an index of 2 Configure the MSM765zl Internet Port The procedures in this section are performed with the MSM765zl management tool and a web browser on your computer This is an initial configuration procedure for the MSM765zl enabling you to establish a wired connection through the MSM765zl to the...

Page 24: ...inue proceed as follows At the security certificate prompt in Microsoft Internet Explorer 7 select Continue to this website in Firefox 2 select Accept this certificate temporarily for this session and OK For information on how you can replace the Secure Sockets Layer SSL certificate that ships with the MSM765zl with one of your own see Managing certificates in the MSM7xx Controller Management and ...

Page 25: ... Network Ports Notice how the Internet Port does not yet have an IP address 13 In this example the MSM765zl_Int VLAN is on the 192 168 30 x subnet We enable the MSM765zl DHCP client on the Internet Port and allow the DHCP server on the 192 168 30 x segment to assign an IP address to the MSM765zl In the Port configuration table above select the Internet Port link The Internet port configuration pag...

Page 26: ...n IP address from the DHCP server You are returned to the Internet port configurationpage Select Save and then select DHCP Client Configure again 17 In the Assigned by DHCP server box verify that an IP address has been assigned to the MSM765zl Internet port 192 168 30 141 in this example Select Cancel twice to return to the Ports page The Internet port IP address is now shown MSM765 IGSG 5992 5964...

Page 27: ...Restarting and Resetting the MSM765zl Restarting the MSM765zl It is recommended that you use the management tool to restart an MSM765zl In the management tool select Services Controller Maintenance System Restart Alternatively the switch CLI can be used 1 Enter the switch CLI configuration context config 2 Initiate an MSM765zl restart services slot id reload Where slot id identifies the switch slo...

Page 28: ...eset configuration Reset When you reset the MSM765zl to factory defaults it loses its LAN port IP address and Internet port configuration Once the MSM765zl reboots and the Status LED stays on type Ctrl z to return to the switch CLI Then follow the directions in Assign an IP Address to the MSM765zl LAN Port on page 2 11 and Configure the MSM765zl Internet Port on page 2 11 MSM765 IGSG 5992 5964 boo...

Page 29: ...ours a day seven days a week through the use of a numberofautomatedelectronicservices SeetheCustomerSupport Warranty booklet that came with the product for information on how to use these services to get technical support The HP ProCurve Web portal at www procurve com also provides up to date support information Additionally HP ProCurve authorized network resellers can provide assistance both with...

Page 30: ...3 2 Troubleshooting HP Customer Support Services MSM765 IGSG 5992 5964 book Page 2 Thursday April 2 2009 6 48 PM ...

Page 31: ...ses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications Operation of this equipment in a residential area may cause interference in which case users are required to correct the interference at their own expense Canada This product complies with Class A Canadian EMC requirements Australia New Z...

Page 32: ...A 2 EMC Regulatory Statements Japan VCCI Class A Korea Taiwan MSM765 IGSG 5992 5964 book Page 2 Thursday April 2 2009 6 48 PM ...

Page 33: ...åde mennesker og miljø Yderligere oplysninger om hvor du kan aflevere kasseret udstyr til genvinding kan du få hos kommunen den lokale genbrugsstation eller i den butik hvor du købte produktet Seadmete jäätmete kõrvaldamine eramajapidamistes Euroopa Liidus See tootel või selle pakendil olev sümbol näitab et kõnealust toodet ei tohi koos teiste majapidamisjäät metega kõrvaldada Teie kohus on oma se...

Page 34: ...sorgung Ihrer Altgeräte trägt zur Erhaltung der natürlichen Ressourcen bei und garantiert eine Wiederverwertung die die Gesundheit des Menschen und die Umwelt schützt Informationen dazu wo Sie Rücknahmestellen für Ihre Altgeräte finden erhalten Sie bei Ihrer Stadtverwaltung den örtlichen Müllentsorgungsbetrieben oder im Geschäft in dem Sie das Gerät erworben haben Απόρριψη άχρηστου εξοπλισμού από ...

Page 35: ...ās iekārtas tiktu nodotas speciāli iekārtotos punktos kas paredzēti izmantoto elektrisko un elektronisko iekārtu savākšanai otrreizējai pārstrādei Atsevišķa nolietoto iekārtu savākšana un otrreizējā pārstrāde palīdzēs saglabāt dabas resursus un garantēs ka šīs iekārtas tiks otrreizēji pārstrādātas tādā veidā lai pasargātu vidi un cilvēku veselību Lai uzzinātu kur nolietotās iekārtas var izmest otr...

Page 36: ...ovinnosťou spotrebiteľa je odovzdať vyradené zariadenie v zbernom mieste ktoré je určené na recykláciu vyradených elektrických a elektronických zariadení Separovaný zber a recyklácia vyradených zariadení prispieva k ochrane prírodných zdrojov a zabezpečuje že recyklácia sa vykonáva spôsobom chrániacim ľudské zdravie a životné prostredie Informácie o zberných miestach na recykláciu vyradených zaria...

Page 37: ... USB port Module Status LED MSM765zl LED State Meaning Module Status green orange Blinking green Solid green Blinking solid orange Initialization was successful Stays in this state when the MSM765zl is booted to Service OS MSM765zl is operational Error condition This LED is off by default Blinking cycle green or orange is 400ms on 400ms off At boot the Module Status HDD Status and CF Status LEDs a...

Page 38: ...cmoduleinanareafullofchassis Enabledbyusing the following switch CLI command services slot ID locate blink duration off on duration This LED is off by default CF Compact Flash HDD Status green orange Solid green Solid orange CF HDD has initialized CF HDD is not detected This LED is off by default At boot the MSM765zl Status HDD Status and CF Status LEDs are solid green for 2s then solid orange for...

Page 39: ...number for the MSM765zl is located on the back left corner of the MSM765zl Figure 5 Locating the MSM765zl serial number The serial number of the MSM765zl can also be found in the management tool or through the CLI Disk drive serial and product numbers SN SGxxxxxxxx MSM765zl serial number SN SGxxxxxxxx MSM765 IGSG 5992 5964 book Page 3 Thursday April 2 2009 6 48 PM ...

Page 40: ... be shut down before replacing orremovingit TheMSM765zlmaybeshutdownusingthefollowingMSM765zl CLI command services slot id shutdown Where slot id identifies the MSM765zl slot It is possible to hot swap one module for another thatis replace one module with another while the switch is still powered on without interrupting the operation of the rest of the switch ports If the modules are not the same ...

Page 41: ...i o n For proper cooling and reduction of electromagnetic emissions ensure that a slot cover is installed on any unused slot Replacing the Disk Drive The following procedure describes replacing the Disk Drive in the MSM765zl The MSM765zl may be removed while the switch is powered on The numbers in Figure 8 on page C 6 correspond to the first four step numbers below 1 Using either a flat bladed or ...

Page 42: ...lacing the Flash Card The following procedure describes replacing the Flash Card in the MSM765zl The MSM765zl may be removed while the switch is powered on The numbers in Figure Figure 9 on page C 7 correspond to the first four step numbers below 1 Using either a flat bladed or Torx T 10 screwdriver loosen the retaining screws securing the MSM765zl 1 2 3 4 Retaining Screws Extractor Handles Retain...

Page 43: ...on the new flash card properly and slide it in being careful not to bend any connector pins 5 Re install the MSM765zl into the switch 6 Use an equal amount of pressure and push both extractor handles closed to completely seat the MSM765zl 7 Tighten the retaining screws Figure 9 Steps for Replacing the MSM765zl Flash Card 1 2 3 4 Retaining Screws Extractor Handles MSM765 IGSG 5992 5964 book Page 7 ...

Page 44: ...C 8 Hardware Components Replacing the Flash Card MSM765 IGSG 5992 5964 book Page 8 Thursday April 2 2009 6 48 PM ...

Page 45: ...HDD and CF Status 1 4 C 2 Meaning C 1 Module Locator C 2 Module Status 1 4 MSM765 Status C 1 Network Activity C 2 State C 1 Switch C 4 Test 1 4 License Key 2 4 M MSM765zl Front Panel 1 1 C 1 MSM765zl Registration and Licensing Card 2 3 My ProCurve 2 4 R Register the MSM765zl 2 4 Replacing the Disk Drive C 5 Replacing the Flash Card C 6 Resetting to Factory Defaults 2 16 Restarting 2 15 S Serial Nu...

Page 46: ...2 Index MSM765 IGSG 5992 5964 book Page 2 Thursday April 2 2009 6 48 PM ...

Page 47: ...MSM765 IGSG 5992 5964 book Page 1 Thursday April 2 2009 6 48 PM ...

Page 48: ... contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP will not be liable for technical or editorial errors or omissions contained herein MSM765 IGSG 5992 5964 book Page 2 Thursday April...

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